Terracaribe Hotel
Free Wi-Fi

Terracaribe Hotel

Av. Lopez Portillo # 70 Esquina Av. Bonampak, Cancun Downtown, Cancun, Mexico, 77524
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     Terracaribe Hotel

    Terracaribe Hotel Reviews

    7.9
    Very good
    /10
    (37 reviews)See what guests said
    6.0
    Review score

    "This hotel is very clean & modern."

    KARL

    -

    April 18, 2018

    8.9
    Excellent cleanliness

    Things you’ll love about Terracaribe Hotel

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Currency exchange

    • Air conditioning

    Very good
    Location
    7.0
    See map
    Very good location
    Popular
    Nearby
  • Tulum Avenue2.92 km
  • Parroquia de Cristo Resucitado4.53 km
  • Torre Escenica5.03 km
  • La Isla Shopping Village9.41 km
  • Avenida Kukulkan10.07 km
  • Playa Chac Mool11.26 km
  • El Parque de las Palapas11.34 km
  • Museo Maya De Cancun12.47 km
  • El Rey Ruins (Zona Arqueologica El Rey)13.48 km
  • Playa Delfines13.56 km
  • Value for money8.6
    Location rating7.0
    Nearest airportCancún International Airport (CUN)
    Distance to airport16.3 km

    Rooms available at Terracaribe Hotel

    8.6
    Excellent
    Room comfort & quality
    Standard
    Standard
    ...
    • Balcony/terrace
    • Non-smoking
    • 1 queen bed
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    Superior
    Superior
    ...
    • Balcony/terrace
    • Non-smoking
    • 2 queen beds
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    Junior Suite
    Junior Suite
    ...
    • Non-smoking
    • Shower
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    Executive King Plus
    Executive King Plus
    ...
    • Non-smoking
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    Superior 2 Queen Beds
    Superior 2 Queen Beds
    ...
    • Shower
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    Run of House
    Run of House
    ...
    • Shower
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    Superior Room, 2 Queen Beds
    Superior Room, 2 Queen Beds
    ...
    • Shower
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    Executive King
    Executive King
    ...
    • Non-smoking
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    Super Saver Non Refundable room
    Super Saver Non Refundable room
    ...
    • Shower
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    Standard Room, 1 Queen Bed
    Standard Room, 1 Queen Bed
    ...
    • Shower
    Enter dates to see prices
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    More about Terracaribe Hotel

    More about Terracaribe Hotel

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Terracaribe Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (37)Booking.com Reviews (1683)
    7.9
    /
    10
    Cleanliness8.9
    Facilities6.3
    Location7.0
    Room comfort and quality8.6
    Service7.9
    Value for money8.6
    All languages
    All guests (37)
    All room types

    Show reviews that mention 

    Showing 34 verified guest comments
    12
    6.0
    KARL from United States
    Couple
    Superior
    Stayed 4 nights in April 2018

    Agoda Voucher not honored”

    This hotel is very clean & modern. WiFi is not consistent and works 60% of the time after numerous attempts. WiFi is also much too slow when it works. Downloading Netflix movies is hit or miss, often a miss. The room is a good size, bathroom is beautiful w/hot water. No water boiler for coffee or tea, no refrigerator and no face clothes or small towels, only larger bath towels. The jacuzzi heater and bubbler was not working & they said that it had to be serviced to get it to function correctly. The reception staff charged our credit card over 600 MXN pesos (about USA $40) more than the total price Agoda stated in their reservation. The hotel would not honor Agoda's price and said that they do not have anything to do with Agoda. Now I have worked with Agoda for years all over the world and this was the first time I ever had this problem. Agoda always appeared to be a good company so I am working on getting this resolved by email. The hotel staff were polite but forceful.

    Reviewed April 18, 2018
    6.3
    Good
    Jungsik from South Korea
    Solo traveler
    Standard
    Stayed 2 nights in June 2013

    reasonable hotel for traveling ”

    friendly clean

    It was nice. For a traveller, it might be great. The room was clean. Everything was organized. However, a bit far from central bus station in Cancun. (taking a taxi. took 10mins) Also the connection of wifi was not good. Because of the weather, the room was a little bit humid.

    Reviewed August 29, 2013
    8.0
    Excellent
    Antony from United Kingdom
    Couple
    Standard
    Stayed 5 nights in August 2013

    A great downtown hotel ”

    Price, staff and pool.

    A nice clean hotel close to the R1 bus stop and a few local restaurants.

    Reviewed August 13, 2013
    6.3
    Good
    Jennifer from Canada
    Couple
    Superior
    Stayed 1 night in November 2012

    Hotel was fine”

    close to bus line

    no complaints about this hotel. rooms are very basic but clean. staff is friendly. pool area is clean but basic. location is a little out of the way but buses are very convenient to get into downtown cancun.

    Reviewed December 03, 2012
    10.0
    Exceptional
    Seungwoon from South Korea
    Couple
    Standard
    Stayed 3 nights in October 2012

    excellent hotel”

    clean, swimming pool, helpful staffs

    I really liked this hotel. location is just a bit away from downtown but you can take a bus less than 1$ and I actually walked to the downtown. It takes about 20~25 mins walk from the bus station to hotel. They have a swimming pool. Staffs are very helpful and they clean everyday. 24 hrs hot shower, fan, A/C, TV and fridge in the room. I would definately come again. Thanks

    Reviewed October 24, 2012
    9.0
    Exceptional
    TANIESHA from Jamaica
    Group
    Standard
    Stayed 1 night in August 2012

    Clean rooms convenient location”

    Facilities and room

    nice boutique hotel with pool and jacuzzi. close to the downtown area.  clean comfortable rooms but small. adequate facilities for a budget hotel. we stayed there 6 nights in total and used it as a base hotel for day trips. 

    Reviewed September 07, 2012
    9.0
    Exceptional
    TANIESHA from Jamaica
    Group
    Standard
    Stayed 1 night in August 2012

    Value for money”

    Room facilities convenient location

    nice boutique hotel. close to the downtown area.  clean comfortable rooms but small. adequate facilities for a budget hotel. we stayed there 6 nights in total and used it as a base hotel for day trips. 

    Reviewed September 07, 2012
    9.0
    Exceptional
    TANIESHA from Jamaica
    Group
    Standard
    Stayed 2 nights in August 2012

    Value for money”

    Clean rooms, helpful staff

    Clean boutique hotel. We stayed 4 nights using it as a base hotel. Very accessible and excellent location. Great for city stay, 20 minutes walk to the pier for Isla del Mujer and downtown area. Hotel restaurant is also a good eat.

    Reviewed September 03, 2012
    9.0
    Exceptional
    TANIESHA from Jamaica
    Group
    Standard
    Stayed 1 night in August 2012

    Great place”

    Rooms, access , staff

    my friend and i stayed here 4 nights in total. we did many day trips from here. highly recommended. u can go to the beaches on the hotel zone in the daytime and when you get back to the hotel unwind in the pool or jacuzzi

    Reviewed September 03, 2012
    9.0
    Exceptional
    TANIESHA from Jamaica
    Group
    Standard
    Stayed 1 night in August 2012

    Value for money”

    Clean rooms anf good service

    Clean rooms, friendly staff great accessibility. We stayed 5 nights in total and did several day trips to the beach on the hotel zone and other towns

    Reviewed September 03, 2012
    9.0
    Exceptional
    David from New Zealand
    Solo traveler
    Standard
    Stayed 3 nights in May 2012

    Downtown Hotel ”

    Clean rooms ,friendly staff

    Enjoyed my stay at the Terrracaribe. Rooms serviced every day. Free WiFi which was very good. On the edge of Downtown which was okay for me. Regular buses to beaches.

    Reviewed July 25, 2012
    8.3
    Excellent
    Helen from United Kingdom
    Solo traveler
    Standard
    Stayed 7 nights in June 2012

    Excellent hotel”

    Excellent service, lovely pool, easy to reach other parts of Cancun

    I stayed here for a week really thought the hotel was great. The staff were very helpful & got taxis for me & then showed where & how to get the buses into Downtown & the Hotel Zone. All cheaap & they run all night. No food after abouot 3.00pm but there is a taco stand across the road & a 10 min walk takes you to a plaza with the usual fast food plaes. The pool is a real bonus.

    Reviewed June 22, 2012
    8.7
    Excellent
    Karen from New Zealand
    Couple
    Standard
    Stayed 5 nights in May 2012

    Wonderful budget option”

    Fantastic price, short walk to take the bus to the hotel zone, great cheap local food around the corner

    Extremely good value for money - clean, basic room, nice swimming pool, great location for visiting Isla Mujeres and only a 20 minute walk from the bus station to take a bus to visit Tulum. Great local food around the corner and extremely cheap bus rides to the hotel room. You can't do better for the price.

    Reviewed June 09, 2012
    8.0
    Excellent
    Joseph from United States
    Couple
    Standard
    Stayed 1 night in May 2012

    Good location and lovly service”

    price, service

    We got there late at night, check in with no problem, air conditioner worked pretty well, but they have no hot water for shower late at night. Service is a big plus, the front desk staff speak English well and they were very helpful.

    Reviewed May 29, 2012
    7.0
    Very good
    Suzanne from Canada
    Family with young children
    Superior
    Stayed 1 night in March 2012

    Good value for an overnight in Cancun”

    The price was right for a place to sleep. Nice pool for the kids.

    we had a one night stay in cancun at the start and again at the end of our trip. terracaribe is a basic hotel at a good price. it felt like a safe place to sleep, no frills but they do have a nice pool. the road is a bit loud and the restaurant closes at 4 pm, so dinner at the hotel was not an option when we arrived at 7 (in retrospect we could have ordered pizza so there was an option). i wouldn't stay for a week, but it was just fine for a short stay.

    Reviewed April 01, 2012
    9.3
    Exceptional
    Imran from United States
    Solo traveler
    Superior
    Stayed 5 nights in March 2012

    Great service, clean, convenient`”

    Far from the shenanigans of the hotel zone, great service, helpful staff

    when i checked in, francisco was incredibly helpful and the process went quickly and smoothly. he and the other staff members were always eager to help and provide recommendations and directions. this is a great alternative to the hotel zone for those seeking to explore the attractions outside the city. it's in downtown, so access to the hotel zone and other attractions in the city are easily accessible by bus and taxi. the room was simple, yet comfortable. air conditioned with comfortable beds, the room and bathroom were impeccably clean. it served as a great base for my excursions throughout the yucatan peninsula. taxis and buses can be easily found on the street and are inexpensive. for the price, this hotel cannot be beat!

    Reviewed March 31, 2012
    8.3
    Excellent
    Harry from United Kingdom
    Couple
    Superior
    Stayed 1 night in March 2012

    Nice hotel for stop en route to Isla Mujeres”

    Clean, amazingly helpful staff, good shower, close to port

    i had an eye infection when i arrived and the guy at the front desk went through the yellow pages trying to find an optometrist close by. he then wrote a note in spanish for the guy the next day. they sorted all our taxis and went beyond the call of duty. great service. the rooms were good value and we were only spending a night there so was fine. it´s out of town but we just needed it for a stop over.

    Reviewed March 18, 2012
    8.7
    Excellent
    Phil from United Kingdom
    Solo traveler
    Superior
    Stayed 1 night in February 2012

    Great hotel in downtown”

    good value and away from the hotel zone

    great hotel in downtown. i stayed here at the start and end of my visit to mexico very good prices, clean and brilliant staff. victoria + gema on reception were very helpful. breakfast was decent, though there is also a very good juice bar on the opposite corner of the road. pool was nice for a dip to cool off. wifi was good in certain areas, but didn't reach my 1st room, but was fine in my 2nd. it's in a good location for shops, markets and restraunts with lots and lots of local life. good and very cheap bus service (r1 8.5peso) to and from hotel zone and bus station. it's also on the road (av paseo jose lopez portillo) to puerto juarez where you catch the ferry to islas mujeres which is well worth the trip. it's just 6peso on a little collectivos red minibus, there is also a very nice little ruin called el meco just along the road from the port. stay on the minibus as it's a bit down the road, but it's a hidden gem.

    Reviewed March 11, 2012
    8.0
    Excellent
    shakir from Canada
    Couple
    Standard
    Stayed 4 nights in December 2011

    Great location but small room”

    locatin and resturant

    i stayed 4 nights, it is quit and clean. good room services , the restaurant is good and the prices are reasonable. not far away from transportation, you can get bus no 1 to take you to the hotel zone. downtown is of walking distance. the people in the reception are smiling and very helpful.

    Reviewed January 15, 2012
    9.0
    Exceptional
    francis from Canada
    Family with teens
    Superior
    Stayed 2 nights in January 2012

    Good hotel, nice room”

    Large room, staff very good

    Plaesant stay, the only thing would be that we had to wait 45 minutes until the room was prepared on the second day and it was 17:00.

    Reviewed January 06, 2012
    12
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    • Very good location
    • Tulum Avenue