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8.1

Excellent
10.8% this month
/10
(4,516 reviews)See what guests said
Highly rated by guests – 85% would recommend
Housekeeping162
Breakfast52
Car Park33
See map

7.8

Very good

Location rating score

Very good location - 540 meters from city center
Parking
FREE
Popular landmarks
Sabah State Museum 560 m
Mamutik Island 1.3 km
Night Market 1.8 km
Gaya Street Sunday Market 2.2 km
Kota Kinabalu City Mosque 2.5 km
Signal Hill Observatory Platform 2.6 km
Manukan Island 7.6 km
Tunku Abdul Rahman Marine Park 8.3 km
Sapi Island 8.3 km
Poring Hot Springs 15.6 km
Nearby landmarks
Parking Tabung Haji 100 m
Satu Malaysia 260 m
Main Car Park 390 m
Lintas Plaza 440 m
Science & Technology Centre 490 m
Sembulan River Park 510 m
Habour City car park 510 m
Shan Tao Kindergarten Car Park 540 m
Sabah State Museum 560 m
Museum Area 560 m
Raia Hotel Kota Kinabalu

"Good place to stay"

Syukrirashiduhakim - May 6, 2022
 Raia Hotel Kota Kinabalu
Exterior view Raia Hotel Kota Kinabalu
Lobby Raia Hotel Kota Kinabalu
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Raia Hotel Kota Kinabalu

Jalan Sembulan, P O Box No 12908, Central Business District, Kota Kinabalu, Malaysia, 88832 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Central Business District part of Kota Kinabalu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sapi Island. Rated with 3 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Attention

This property is in high demand!

36 travelers have booked today.

96% of staff fully vaccinated

96% of on-site staff have received all necessary vaccination shots for COVID-19.

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.
  • 880 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Value for money8.4
Location rating7.8
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport5.1 km

Rooms available at Raia Hotel Kota Kinabalu

Excellent
Room comfort & quality

8.7

Deluxe King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Family
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed and 1 single bed
Enter dates to see prices
Superior Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Suite
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 49 m²/527 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Standard Triple
...
  • Room size: 32 m²/344 ft²
  • City view
  • 3 single beds
Enter dates to see prices
Family Suite(1 King Bed)
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices
Standard Triple Room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Executive Suite(1 King Bed)
...
  • Room size: 28 m²/301 ft²
Enter dates to see prices
Family Suite(2 Twin Beds)
...
  • Room size: 22 m²/237 ft²
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Raia Hotel Kota Kinabalu?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Raia Hotel Kota Kinabalu?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Raia Hotel Kota Kinabalu?

Raia Hotel Kota Kinabalu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Raia Hotel Kota Kinabalu also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Raia Hotel Kota Kinabalu has a car park on site, as well as additional parking nearby if the first car park is full. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Raia Hotel Kota Kinabalu?

Wake up to a great buffet breakfast at Raia Hotel Kota Kinabalu. A selection of food types including halal and asian breakfast options is available for guests. There's an additional charge of 21 MYR for adults and 100 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Raia Hotel Kota Kinabalu?

Raia Hotel Kota Kinabalu features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Raia Hotel Kota Kinabalu?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Raia Hotel Kota Kinabalu. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Raia Hotel Kota Kinabalu?

On-site venues and convenient event services make Raia Hotel Kota Kinabalu an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate up to 900 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Raia Hotel Kota Kinabalu?

Raia Hotel Kota Kinabalu does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Raia Hotel Kota Kinabalu?

The closest train, metro, or bus station to Raia Hotel Kota Kinabalu is South Bus Terminal, 870 m away.

What restaurants are nearby Raia Hotel Kota Kinabalu?

Restaurants including Seoul Garden, The Cafe BBQ and 1 Arab Station are popular in Raia Hotel Kota Kinabalu’s neighborhood which is known as Central Business District.

What popular shopping places are close to Raia Hotel Kota Kinabalu?

Shopping options in Raia Hotel Kota Kinabalu’s Central Business District neighborhood include Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.

What are popular attractions near Raia Hotel Kota Kinabalu?

Raia Hotel Kota Kinabalu’s location in the Central Business District neighborhood makes it close to famous attractions including Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum.

What popular natural sightseeing spots are close to Raia Hotel Kota Kinabalu?

Raia Hotel Kota Kinabalu’s nearby natural sights include Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill located in the same Central Business District area.

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Explore the neighborhood

What people love about Raia Hotel Kota Kinabalu

  • 8.8

    Excellent

    "Good place to stay"

    Syukrirashiduhakim

    |

    May 6, 2022

  • 10

    Exceptional
    Staff 

    "The staff very friendly and helpful."

    Syahidatul

    |

    May 5, 2022

  • 10

    Exceptional

    "Would like recommend for others !"

    Syahidatul

    |

    May 5, 2022

Property ranking|Compared to 1,312 Kota Kinabalu properties
See all rankings
Room comfort score
8.7/10
Room size
36 sqm.
Cheapest price score
Value for money score
8.4/10
Better than
99
%
of Kota Kinabalu properties
Bigger than
92
%
of Kota Kinabalu properties
Better than
89
%
of Kota Kinabalu properties
Better than
88
%
of Kota Kinabalu properties
Overall rating:

8.1

Excellent
4,516 reviews
Cleanliness
8.2
Facilities
7.8
Location
7.8
Read all reviews >
What travelers say they love:
Great place to stay in the city.
Gloria from Malaysia
Group
More about Raia Hotel Kota Kinabalu

More about Raia Hotel Kota Kinabalu

Raia Hotel Kota Kinabalu

When you are looking for comfortable and convenient accommodations in Kota Kinabalu, make Raia Hotel Kota Kinabalu your home away from home. A stay at Raia Hotel Kota Kinabalu ensures an easy access to the lively city and all of its wonders.
The superior services and facilities offered at Raia Hotel Kota Kinabalu will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Kota Kinabalu can be assisted with taxi and shuttle services available.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Raia Hotel Kota Kinabalu.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Raia Hotel Kota Kinabalu. The hotel is entirely non-smoking.
Guests are guaranteed a comfortable stay while at Raia Hotel Kota Kinabalu. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, bottled water and a coffee or tea maker are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Raia Hotel Kota Kinabalu, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at Raia Hotel Kota Kinabalu which has a selection of halal options.
Once there, be sure to check out bar for some in-house nighttime fun.
Raia Hotel Kota Kinabalu promises you a fun-packed holiday with a variety of activities and facilities. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Reasons to stay here

Verified reviews score this hotel higher than 88% of accommodations in the city on value for money.
Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Breakfast

189 mentions

Housekeeping

165 mentions

Food & Dining

47 mentions

Internet

46 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Indonesian
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Tours

Cleanliness and safety

  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
  • Halal
  • Buffet
Restaurants on site

Restaurant

  • Cuisine: Asian, Local, Mediterranean
  • Menu: Buffet, A-la-carte
Location
Jalan Sembulan, P O Box No 12908, Central Business District, Kota Kinabalu, Malaysia, 88832
Very good
Location

7.8

Airports

  • Kota Kinabalu International Airport (BKI)
    5.1 km 8 min drive
  • Labuan Airport (LBU)
    117.4 km 3.8 hour drive

Public transportation

  • South Bus Terminal
    880 m
  • North Borneo Railway
    2.4 km

Hospital or clinic

  • Satu Malaysia
    260 m

Shopping

  • Gaya Street Sunday Market
    2.2 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    400 m 17 min walk
What's nearby

Popular landmarks

  • Sabah State Museum
    560 m
  • Mamutik Island
    1.3 km
  • Night Market
    1.8 km
  • Gaya Street Sunday Market
    2.2 km
  • Kota Kinabalu City Mosque
    2.5 km
  • Signal Hill Observatory Platform
    2.6 km
  • Manukan Island
    7.6 km
  • Tunku Abdul Rahman Marine Park
    8.3 km
  • Sapi Island
    8.3 km
  • Poring Hot Springs
    15.6 km

Nearby landmarks

  • Parking Tabung Haji
    100 m
  • Satu Malaysia
    260 m
  • Main Car Park
    390 m
  • Lintas Plaza
    440 m
  • Science & Technology Centre
    490 m
  • Sembulan River Park
    510 m
  • Habour City car park
    510 m
  • Shan Tao Kindergarten Car Park
    540 m
  • Sabah State Museum
    560 m
  • Museum Area
    560 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 4 year(s).

Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)21 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of rooms 108
  • Year property opened2010
Property announcements

Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.

Reviews of Raia Hotel Kota Kinabalu from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.2
Facilities7.8
Location7.8
Room comfort and quality8.7
Service8.3
Value for money8.4
High score for Kota Kinabalu
Rating
9+ Exceptional (708)
8-9 Excellent (469)
7-8 Very Good (593)
6-7 Good (214)
<6 Below Expectation (339)
Time of the year
Mar - May (558)
Jun - Aug (551)
Sep - Nov (506)
Dec - Feb (708)
All guests (3,949)
All room types
All languages

Show reviews that mention 

Showing 2,323 verified guest comments
12345
9.0
Exceptional
Nur from Malaysia
Family with young children
Superior Twin
Stayed 1 night in June 2015

Splendid as always, but.. ”

Worth the money. Good food. Awesome room

I've been to every TH Hotel in Malaysia. TH Hotel always my first choice when visiting Kota Kinabalu. The food are great. The room is luxury. The place are quite far from the attraction place and mall in the city but the good point is its far from the city noise. The only let down during my second visit is how the staff at the counter handling me as the return customer. I ask for the extended stay days, the staff said only the expensive are left and ask me to check back tomorrow. So I did, and guess what? no more room available left. The staffs are not even bother follow it up back at me about the room. They even didnt pick up the phone when I tried to follow up about the room availability. I noticed that during that day, there are some vips are coming and there is some event at the hotel and all the staff are busy managing this and that, but that doesn't mean you should treat another customer differently. All customer are important. Even if I did dissapointed during my second visit, I will still returned to this hotel in future.

Reviewed June 13, 2015

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9.7
Exceptional
badruz from Malaysia
Business traveler
Stayed 1 night in September 2014

great hotel at reasonable price”

price, hospitality and room size

I thing TH Hotel is the only hotel where you can get room this large and comfortable room with this price at Kota Kinabalu. The room was great clean and spacious. The breakfast is good and the staff was greet. The only problem is the location is quite far from the city center. it will not be a problem is you have your own car. I can see the hotel trying to compensate this with complimentary rides to the city center. I can say i have found my favorite hotel at Kota Kinabalu, will stay here again next time

Reviewed September 10, 2014

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9.7
Exceptional
Ahmad from Malaysia
Couple
Superior Twin
Stayed 2 nights in May 2015

Wonderful value for money hotel”

The room was spacious and exellently maintained. The location was really great and the employees were really helpful

The hotel was nicely situated. It sits just outside the city center yet still within walking distance to the adventurous. We found it to be convenient especially since we were using rented car for our travel there. Parking is free with easy access to the main roads and that helped us avoid the daily city center traffic jams. Most importantly it lies equidistant to the city center and the airport which is really great. The condition of the hotel was really impressive. For the amount we paid, it was really value for money and underrated. We were a bit anxious initially about the standard but this was immediately dispelled once we got there. The room was spacious and well maintained. The employees were really helpful and friendly. The food was fine for the amount paid. Overall, we had a very good experience there and would definitely recommend the hotel to our family and friends. we are already planning for a visit to Kota Kinabalu using the hotel and hope that the outstanding standard is maintained by the management.

Reviewed May 30, 2015

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9.6
Exceptional
Ahmad from Malaysia
Family with young children
Stayed 2 nights in May 2016

TH Hotel Reviews ”

The room is very clean and everything is in great condition. It is very comfortable to stay in the room with family. Their front desk, receptionist, bell boy and the rest of the staffs were providing great support and assistance during my stay. They are very humble and polite. I would highly recommend to stay in this hotel. I have requested for late check out and surprisingly without no additional charges....No regret and definitely this hotel will be my 1st choice in Kota Kinabalu...

Reviewed June 04, 2016

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10.0
Exceptional
Mohd from Malaysia
Family with young children
Deluxe Family
Stayed 3 nights in November 2013

I enjoy my stayed at this hotel :)”

Beautiful, spacious and comfortable

Really enjoyed my stay at TH Hotel Kota Kinabalu. This hotel is newly refurbished and renovated. The room is so comfortable and clean. Bathroom is similar like 5 Star Hotel's Bathroom. Many choice of buffet breakfast. Hotel located close to the city. Highly recommended this hotel to foreigner tourist.

Reviewed November 26, 2013

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8.0
Excellent
GEORGES from Belgium
Couple
Superior Twin
Stayed 2 nights in August 2013

Well located, near the airport and the Center.”

Big clean Room, friendly staff, city shuttle available each 2 hours.

We were supposed to spend only 2 nights in TH hotel, finally we spent 7 nights. We were very pleased. Our room is big, clean and comfortable beds. Very big bathroom and a great Shower System. Each day our room was cleaned, even if we have left it in the afternoon, when we came back it was always cleaned. The airport offers a Shuttle to the city each 2 hours (he drop you back also to the Hotel). Very friendly staff. They have even teached me how to prepare decorative things for their Independance day : Hari Merdeka. On Thursday and friday they have a great buffet for dinner, don't miss it. If we go back to Kota Kinabalu, we will stay again at TH hotel.

Reviewed August 26, 2013

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10.0
Exceptional
KAMARUL from Malaysia
Couple
Superior Twin
Stayed 1 night in August 2013

awesome.....”

bed, breakfast and large parking

i'm really satisfied with th hotel services. th hotel is preferable hotel for me...it was a most recommended hotel for those who came to visit kota kinabalu...thumb up to th hotel

Reviewed August 29, 2013

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8.7
Excellent
irwan from Malaysia
Family with young children
Superior Twin
Stayed 1 night in December 2014

TH hotel very outrages and cooooooool”

Room clean, non smoking hotel so good for kids, Halal food guarantee, big bathroom, stim cloth iron, clean ice box and large and secure parking area

Since 10 years i have a trip to kota kinabalu every year, i had rent many hotel there and TH hotel is in the first ranking. I already stay at promenade hotel, tang dynasty park hotel, tang dynasty hotel and many average cost hotel but th is the better

Reviewed December 19, 2014

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9.2
Exceptional
Akhbar from Malaysia
Family with young children
Deluxe Family
Stayed 4 nights in December 2016

Best Hotel to stay in Kota Kinabalu”

I have to say it is one of the best hotels to stay in Kota Kinabalu. Location is a bit out of town, but it is good as you would be able to avoid the traffic jem in the town. Ample parking space and good food.

Reviewed December 28, 2016

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8.0
Excellent
Mohd from Malaysia
Family with young children
Superior Twin
Stayed 1 night in October 2017

Good hospitality with opportunity for improvement”

The staffs are friendly and helpful. Food offered is good. Rooms are spacious. However, I hope the rooms are contantly maintained because for the last view visits (I regularly sleep here with my family when I visited Kota Kinabalu), I have experienced door were unable to lock (solved with immediate response from the staffs), toilet door have no lock and leaking from water pipe. Overall, I would recommend this hotel especially family with children because of the spacious room and affordability. I do hope the maintenance will improve in future.

Reviewed November 04, 2017

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10.0
Exceptional
Sazwani from Malaysia
Family with young children
Executive Suite
Stayed 3 nights in March 2019

Best experience Ever👍👍👍👍👍”

We stayed for 3 nights . Went there on last March. We booked 1 suite and 1 deluxe. The suite got bath tub. Kids loves the shower soo much. Suite has a spacious living room. There got 2 TVs. One infront the bed and another in the living room. TV's had a range of basic channels.I had so much good things to talk about especially with the foods and the staff. The breakfast was great especially the ommelete! They cooked the ommelette by order you can choose what do you want them to put in your ommelette. Onions, mushrooms, sausages ( i think it was sausages) and lost more..its just so rich feels like staying there again just for the ommelete😁They got range of beverages from juices to milk to tea and coffee. They got plain water as well. They served a lots of kuih, cereals, local foods like nasi goreng, nasi lemak, bihun and pasta. And they changed the menu everyday😁. So booked TH hotel room the one with breakfast! They got a restaurant on ground floor . The nasi arab was brilliant. The meat was so tender it just fell off from the bone.. The staffs was so accommodating, when we asked if they can get us some cakes and tea to be sent to our room around past 10.30 they still entertain us. Check on their cakes and muffin. I personally love their ice cream cake 😁The sister who helped clean our room was so polite. The lady on the reception was helpful. Everyone was so welcoming in TH hotel. TH hotel got Gym, one small shop downstairs and ATM. Check out the shop because they sells some real pearl based jeweleries and brooch. Parking space is a lot. Just nearby the hotel there are local stalls where you can try local food and the tasty teh tarik cincau. I am a regular in TH hotel😁and I recommend staying in TH hotel 👍👍👍👍👍Thank you TH hotel for the awesome experience😁

Reviewed July 07, 2019

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8.7
Excellent
Owen from United States
Couple
Deluxe King
Stayed 4 nights in January 2014

TH Hotel is almost as advertised”

The room was great, the shuttle service helpful, the staff always came through

The TH Hotel was pretty excellent overall. The rooms are great, especially for the price. Really big bathroom, nice TV for a movie before a comfortable sleep, super clean, and definitely helpful hotel staff. The only drawback is that they advertise wi-fi which they certainly don't have, and the business center is essentially 2 barely functioning computers. For me that wasn't too big a deal as the internet wasn't really needed.

Reviewed February 05, 2014

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9.7
Exceptional
Janice from Malaysia
Family with teens
Stayed 1 night in July 2014

TH Hotel the best!!!”

friendly staff, worth for money, comfy room

This is my second time staying at TH Hotel. Check in on 28/7/14 the first raya. Im very satisfied with the service from the first point of check in till the time I checked out. The lady staff very friendly and humble. Same goes to restaurant staff. Without being asked, he offered help to take our family picture even though that time he was busy cleaning up the table. Check out very fast. I will definitely come again. 5***** to the staff. I would recommend this hotel & will come again.

Reviewed August 03, 2014

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9.0
Exceptional
Rachael from Australia
Group
Stayed 2 nights in July 2014

Friendly staff! Clean, spacious rooms. Wifi good!”

The scheduled shuttle bus services! The friendly staff that were happy to chat! Clean rooms and well priced menu items for restaurant and room service! Reliable wifi!

We Thoroughly enjoyed our stay and would stay again next time we are in Kota Kinabalu! We kept extending our stay and the staff was extremely obliging! They were happy to chat with us and always had a smile!

Reviewed July 21, 2014

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10.0
Exceptional
AMRI from Malaysia
Family with young children
Deluxe Family
Stayed 2 nights in November 2016

GOOD LEISURE”

WENT TO KOTA KINABALU WITH UNPLANNED TRIP WHERE TO STAY. USED AGODA SITE AND GOT A VERY SPECIAL PRICE WHICH COULD NOT BE ENJOY BY WALK IN

Reviewed November 30, 2016

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9.3
Exceptional
Aida from Malaysia
Family with young children
Superior Twin
Stayed 2 nights in October 2014

Value for Money!”

Clean, Shariah-Compliant & Friendly Staff

I had great experience while staying at the hotel. My room has been upgraded from Superior to Executive (with no extra charges) due to no available rooms as the hotel was quite pack with guests. Despite its location not at the city centre, the hotel provides free shuttle to the city every 2 hours which is very convenient for the guests. We also tried Souq Garden @ TH Hotel and the foods were great! Overall, I would say that this hotel is far much better than the 4 and 5 star hotels I've ever stayed. I will definitely stay here again and highly recommended!

Reviewed October 17, 2014

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8.4
Excellent
Fauzi from Malaysia
Family with young children
Deluxe Family
Stayed 1 night in June 2017

A hotel in Kota Kinabalu”

This hotel is located at Jalan Sembulan Lama, Kota Kinabalu. I booked a family room. We were provided with 1 king sized bed and 1 single bed. The room was spacious. To get to the city centre, you have to rent a car or take a taxi.

Reviewed June 10, 2017

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8.8
Excellent
Saufi from Malaysia
Family with young children
Superior Twin
Stayed 2 nights in October 2016

Very comfortable, spacious room, customer friendly”

The room itself is like 5 stars hotel with a lot of space and nice layout. We were surprised the first time we stepped into the room because we were expecting less with what we have paid. Since the location is not in the city area (5-10 minutes drive to KK city) and within TH complex, parking is not a problem. There is mini convenience store nearby the check-in counter. Customer service is good in entertaining our request. Breakfast is average, not a lot of variety but considered acceptable with the price we are paying. There is no bath tub or swimming pool provided by the hotel but the shower room is big with ceiling mounted shower-head (which my kids love). The only drawback for me are clogged shower drain (which I cleaned it myself), slightly damaged towels and a bit of stain on the bed comforter. Overall, it was a pleasant stay and I am definitely staying here again.

Reviewed October 05, 2016

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9.3
Exceptional
Belqis from Denmark
Family with teens
Superior Twin
Stayed 6 nights in April 2015

Our favorite hotel and staff - will be back!”

Friendly and professional staff, Islamic environment, beautiful and comfortable rooms and overall design of the hotel

We loved our stay at TH Hotel! The staff everywhere was sweet and friendly and at the same time very professional. Receptionists gave accurate information about anything we asked about, and they gave us a free upgrade. The shuttle bus driver has been especially helpful and friendly. Farrah from the restaurant is a really sweet girl, and so was everyone else at the hotel. They were great company and made the stay much better. It is nice to be greeted with salam and a smile every all day long:) The best thing about the hotel is the Islamic features, for instance there were dua's in every relevant place in the room and an arrow showing Qibla. Furthermore the hotel is close to the beautiful Sabah State Mosque/Masjid Negeri, and close to the mosque there is market/center where all kinds of islamic things are sold (prayer mats, Hijab etc). We actually liked that the hotel was a bit far from the city center, as the city center is very noisy and stressful, while the hotel is calm and peaceful. Actually city center isn't that far away from the hotel, just about 30 minutes walk. Times Square with a lot of cafeterias, restaurant and shops and a supermarket is at a walking distance of just 10 minutes. Also there is shuttle service from 8-22 every second hour which makes it all easy. The rooms, the view and the bathroom (especially the shower) were great. We really think that the hotel deserves more stars. We hope to be back soon - we will always chose TH Hotels over other hotels in the future.

Reviewed April 16, 2015

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9.6
Exceptional
INTAN from Malaysia
Group
Stayed 1 night in July 2018

Great hotel with good facilities”

Comfortable stay, rooms very clean, definitely gonna choose TH Hotel again when I comeback to Kota Kinabalu

Reviewed December 13, 2018

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