อลิลา อูบุด (Alila Ubud)
อุ่นใจสุดๆ เมื่อจองที่พักนี้ ที่พักมีใบรับรองมาตรฐาน Indonesia Care ที่พักตั้งอยู่ในย่านอูบุดของบาหลี ผู้เข้าพักจึงได้อยู่ใกล้สถานที่ท่องเที่ยวน่าสนใจและร้านอาหารอร่อยๆ ที่พัก 5 ดาวนี้มีห้องอาหาร การเข้าพักจึงผ่อนคลายและสะดวกสบายสุดๆ
ไฮไลท์:
สิ่งอำนวยความสะดวก
แผนกต้อนรับ (24 ชั่วโมง)
บริการรับส่งสนามบิน
จักรยานให้เช่า
บริการนำรถไปจอดให้
สปา
สระว่ายน้ำกลางแจ้ง
บริการรถรับส่ง
Wi-Fi ทุกห้อง (ฟรี)
เงียบสงบ”
โรงแรมสวยมาก เงียบสงบ เหมาะแก่การพักผ่อนอย่างแท้จริง วิวสวยมาก ตั้งแต่ทางเข้าโรงแรมซึ่งจะผ่านทุ่งนาข้าว โรงแรมอยู่บนเขา ด้านล่างเป็นแม่น้ำ Ayung บริเวณในโรงแรมไม่ใหญ่มาก ห้องพักในโรงแรมเล็กไปหน่อย และไม่มีโทรทัศน์ในห้องนอน สระน้ำสวยมาก เหมือนว่ายน้ำอยู่บนหน้าผา เสียดายไม่ค่อยได้อยู่ในโรงแรมเท่าไหร่ เพราะถ้าอยู่แถวอุบุดมีกิจกรรมให้ทำเยอะแยะ แต่โรงแรมจะอยู่ไกลจาก center โรงแรมน่าควรมีรถ transfer แขกไปสนามบินด้วย เพราะต้องหารถเอง ต้องเสียเงินเพิ่ม.
Comfortable stay”
Our family had very relaxing stay and the best sleep at Alila. Resort Located on the top of valley with the jungle edge . Alila was a perfect for our gateway into Balinese nature.
Pleasant stay thanks to the staff”
Overall wonderful stay. We requested for possible early check in and check out and both requests were happily processed (even though we requested very last minute). I left my charger and only realized after I left Ubud. The reception team, especially Putu, was incredibly helpful and I was able to receive it the following day via Grab. Only downside is that I found 4 tiny cockroaches during my stay. Pest control needs to be tightened but I do understand as it is in the middle of the jungle. Overall wonderful stay thanks to the friendly and helpful staff:)
Dear Lin, Thank you for taking the time to share your experience, and we're delighted to hear that you had an overall wonderful stay with us. We're pleased that our team could accommodate your requests for early check-in and check-out, and we appreciate your understanding about the jungle setting and its challenges with pests. We are committed to addressing this issue and ensuring a more comfortable environment for our guests. It's heartening to know that our reception team, especially Putu, provided excellent service and assisted in reuniting you with your charger promptly. We'll be sure to pass on your kind words to Putu and the entire team. We value your feedback, and your comments motivate us to continually improve. We look forward to welcoming you back for another delightful stay in the future. Best regards, The Alila Ubud Team
Great environment”
Great environment, very relaxing. However, the staff's work efficiency is poor, and all services take a long time. 1. I stayed in the furthest room, and when I requested an electric car to take me to the lobby upon departure, I waited for 15 minutes but it never arrived, so I ended up walking there myself. 2. I bought two items at the gift shop, but the checkout process took forever. It was just two items, not twenty... 3. At 19:30, I had dinner at Plantation and ordered the Indonesian-style double set meal. The main course didn’t arrive until 21:00. All the services made me wait forever.
Dear Yuan, Thank you for your feedback on your recent stay at our hotel. We are delighted that you found the environment relaxing. We sincerely apologize for the inconvenience caused by the slow service you experienced in several areas of the hotel. We understand that waiting for extended periods for a car, checking out of the gift shop, and receiving your dinner is unacceptable. We will address your concerns to the relevant department members to ensure they are providing the efficient service our guests deserve. Thank you for bringing these issues to our attention. Your feedback helps us to improve the guest experience at our hotel. Sincerely, Alila Ubud
Great Retreat from the world”
Quiet, Friendly, Stunning grounds. I really loved this stay. Food and breakfast was great. If you are looking for a hotel thats walking distance to everything this is not it! But if you are looking for a quiet retreat and a break you have found what you are looking for. Great value for money!
Dear Frederik, Thank you for your fantastic review! We are thrilled that you enjoyed your stay at our hotel and found it to be a quiet retreat from the world. It sounds like exactly what you were looking for! We appreciate you mentioning our beautiful grounds and friendly staff. Thank you for recommending our hotel to others looking for a quiet retreat. We hope to have the opportunity to welcome you back again soon! Sincerely, Alila Ubud