โรงแรมเบอร์จายา อีเดน พาร์ค ลอนดอน (Berjaya Eden Park London Hotel)

Dear Emeliana, Thank you for your lovely review and for staying with us on two occasions. We’re glad you found the room comfortable, enjoyed our convenient location, nearby transport links, and the surrounding amenities. Your kind words about our staff and Med Salleh restaurant are truly appreciated. We’re also happy our little quirks added some character to your stay. We hope to welcome you back again soon!

Dear Shilpi Thank you very much for choosing to stay with us and for taking the time to leave such lovely feedback. We are truly pleased to hear that you felt at home during your stay, as creating a welcoming and comfortable environment for our guests is very important to us. Your kind words mean a great deal to the entire team and serve as great encouragement for us to continue delivering the best possible service. We sincerely hope to have the pleasure of welcoming you back again in the future. Until then, we wish you all the very best and thank you once again for your support. Kind Regards, Front Of House Manager

Dear Winai Thank you so much for staying with us and for taking the time to leave such a lovely review. We truly appreciate your kind feedback and are delighted to hear that you enjoyed your stay. It’s always a pleasure to know that you have had a positive experience, and your comments mean a great deal to our entire team. We hope to have the opportunity to welcome you back again in the near future for another wonderful stay. Kind Regards, Front Of House Manager

Dear Ahmad, Thank you for staying with us, and we sincerely apologise for not meeting your expectations during your visit. We take your concerns very seriously, and what you experienced is absolutely unacceptable. In order to investigate the matter further and take appropriate action, would it be possible for you to send us an email with more details, including who was on duty at the time of the incident? Your feedback is important to us, and we are committed to ensuring this does not happen again. Kind Regards, Front Of House Manager

Dear Muhammad Thank you for staying with us and for your lovely feedback. We are delighted to hear that you had an enjoyable stay. We hope to see you again in the near future. Kind regards, Front Of House Manager

Dear Nazihah, Thank you for your lovely review! We’re glad you enjoyed our convenient location, comfortable room, and easy access to nearby shops and halal food options. We appreciate your note about the bottled water and will share it with the team. We look forward to welcoming you back on your next trip to London! kind regards.

Dear Shantanu, Thank you for your fantastic review and continued support! We’re delighted to be one of your favourite places to stay in London and that you appreciate our central location, cleanliness, and service. Eddy and the team will be especially pleased to hear your kind words. We look forward to welcoming you back again soon! kind regards.

Dear Azman, Thank you for your kind review! We're delighted you enjoyed our location, cleanliness, and friendly staff. It’s great to hear you had a restful stay and made the most of the nearby shopping. We appreciate your note on parking and will keep working to improve. Hope to welcome you back soon. kind regards.

Dear Chihiro Thank you so much for staying with us and for your lovely review. We’re delighted to hear that you enjoyed your stay and truly appreciate your kind words. It was a pleasure having you with us, and we hope to welcome you back again in the near future. Warm regards, Front Of House Manager

Dear Sarazin Thank you for staying with us and for taking the time to leave your feedback. We truly appreciate your comments and hope to welcome you again in the near future. Kind regards, Front Of House Manager

Dear Halimatus Thank you for staying with us and for taking the time to share your feedback. We truly appreciate hearing from our guests. We would like to clarify that we do have a lift located in the reception area; however, it provides access only to the main floor. As you stayed in a Deluxe Double Room, a short set of stairs is required before accessing the room. That said, we are gradually refurbishing all of our floors and rooms. We have recently completed renovations on the 5th and 4th floors, which now feature our new Premier Rooms. These rooms offer an upgraded experience, and we highly recommend them for your next visit—we are confident you would love them. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back in the future. Kind regards, Front Of House Manager

Dear Sheqal, Thank you so much for your lovely review! We’re delighted you enjoyed your stay, our location, and the daily cleaning service. It was a pleasure having you, and we look forward to welcoming you back on your next visit to London! kind regards.

Dear Najmoonjiya Thank you for staying with us and for your kind feedback – we truly appreciate it. We’re glad to share that our new Premier Rooms are fully refurbished and come equipped with air conditioning. We’re currently in the process of gradually updating the rest of our rooms, with the goal of having AC in all rooms in the near future. For your next visit, we highly recommend booking one of our Premier Rooms for the most comfortable experience. We look forward to welcoming you back soon! Warm regards, Front Of House Manager

Dear Zanariah Thank you very much for choosing to stay with us and for taking the time to leave such a lovely review. We are delighted to hear that you enjoyed your stay and that your experience met your expectations. Your kind feedback truly means a lot to our team and motivates us to continue providing the best possible service to our guests. It was a pleasure having you with us, and we sincerely hope to welcome you back again in the near future for another enjoyable stay. Thank you once again for your support and kind words. Warm regards, Front Of House Manager

Dear Wan, Thank you so much for your kind review! We're delighted to hear that you enjoyed your stay at Berjaya Eden Hotel and found our location convenient for exploring central London. It's great to know our proximity to Bayswater and Queensway stations, along with the variety of nearby halal food options, made your visit even more comfortable. We're also glad the suite suited your group well and provided a cozy and clean space to relax. We truly appreciate your feedback and hope to welcome you back again soon! kind regards.

Dear HILDEBRAND, Thank you for your wonderful review! We're delighted that you and your son enjoyed your stay at Berjaya Eden Park Hotel London. It’s great to hear that our location, Victorian charm, and modern amenities made your visit special. We’re also pleased that our staff provided exceptional service and that you found your room cozy and comfortable. We truly appreciate your recommendation and look forward to welcoming you back on your next trip to London! kind regards,

Dear Sandra Thank you for choosing our hotel for your stay! We truly appreciate you taking the time to share your positive feedback. It was our pleasure to host you, and we’re delighted to hear that you had a great experience. Your kind words mean a lot to us, and we hope to welcome you back again soon for another wonderful stay! Safe travels, and see you again soon! Best regards, Front Of House Manager

Dear Marisa Thank you for choosing to stay with us and for taking the time to share your feedback. We truly value your comments, as they help us continue to improve and provide the best possible experience for our guests. It was our pleasure to host you, and we hope to welcome you back again soon. Warm regards, Front Of House Manager

Dear Mohd Dear Mohd Thank you for staying with us and for taking the time to leave your feedback. We hope you enjoyed your stay. Thank you as well for your recommendations. We truly appreciate your suggestions and will make sure they are passed on to the relevant team. However, due to health and safety regulations, we are unfortunately not permitted to have mini ovens or toasters in the hotel rooms. We appreciate your understanding and hope to welcome you back again in the future. Kind Regards, Front Of House Manager

Dear Mandy Thank you for staying with us and for your kind words. We're delighted you enjoyed your time here. For your next visit, we highly recommend our new Premier Rooms, which offer added comfort and the convenience of direct lift access to your floor. We look forward to welcoming you back soon! Warm regards, Front Of House Manager

Dear Marie Thank you so much for staying with us and for taking the time to leave us such a wonderful review. We are truly delighted to know that you enjoyed your stay and had a positive experience with us. Your kind words mean a lot to our team, as we are always striving to provide the best service and create a comfortable, welcoming environment for all our guests. It’s always rewarding to hear that our efforts made your visit an enjoyable one. We look forward to welcoming you back in the future, and we’ll do our very best to ensure your next stay is just as memorable — if not even better. Kind Regards, Front of House Manager

Dear Mohd Thank you for staying with us and for taking the time to leave such a great review! Your kind words mean a lot to us, and we will be sure to share your feedback with our team—I’m sure they will be delighted to hear it. We truly appreciate your support and look forward to welcoming you back in the near future! Best regards, Front Of House Manager

Dear Herlin, Thank you very much for sharing your thoughtful feedback. We’re delighted to hear that you enjoyed your stay with us and appreciated our convenient location near Kensington, Hyde Park, and the many nearby halal eateries. It’s wonderful to know that you found your room comfortable and that your overall experience was pleasant. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Berjaya Eden Park on your next visit to London. kind regards.

Dear Siti Thank you very much for choosing to stay with us and for taking the time to leave such a lovely review. We truly appreciate your kind words and are delighted to hear you enjoyed your stay. We look forward to welcoming you back in the future. Kind regards, Front Of House Manager

Dear Kai, Thank you so much for sharing your kind words! We're thrilled to hear that you had a wonderful stay at Berjaya Eden Park London Hotel. It’s fantastic that our location made it easy for you to explore the area, and we’re glad you found your room comfortable and clean. Our team will be especially happy to know that their efforts to make your stay enjoyable were appreciated. We hope to welcome you back soon for another great stay. kind regards.

Dear Omi Thank you so much for choosing to stay with us and for sharing your lovely review. We're thrilled to hear that you enjoyed your stay! It’s always our pleasure to make sure our guests have a comfortable and memorable experience. We hope to have the opportunity to welcome you back in the near future. Warm regards, Front Of House Manager

Dear Chieko, Thank you for your thoughtful review! We’re glad you enjoyed our convenient location, renovated room, friendly staff, and breakfast options. We appreciate your feedback about the elevator and room key, and we’ll look into improving both. It’s great to hear you enjoyed a walk in Hyde Park after breakfast—we hope to welcome you back soon! kind regards.

Dear Halimatus Thank you for staying with us and for leaving such a great review. We truly appreciate your kind feedback and are glad you enjoyed your stay. We hope to see you again soon and welcome you back in the future. Warm regards, Front Of House Manager

Dear Noor Thank you for staying with us and for leaving such a lovely review. We’re so glad to hear that you enjoyed your stay with us. The good news is that we have already refurbished two floors, with more improvements on the way — and we look forward to welcoming you back to experience them. Kind Regards, Front Of House Manager

Dear Ghaziah Thank you for staying with us and for sharing your feedback. We truly appreciate it and hope to have the pleasure of welcoming you back in the future. Best regards, Front Of House Manager

Dear Syed Thank you for choosing to stay with us. We appreciate your visit and hope that you enjoyed your time with us. We are especially pleased to hear that Nuwan's warm welcome enhanced your experience. We hope to have the pleasure of hosting you again in the future, and we'll be sure to pass on your kind words to Nuwan. Safe travels, and we look forward to seeing you again. Kind Regards, Front Of House Manager

Dear Amornrat, Thank you for your kind review and recommendation. We’re glad you enjoyed our convenient location near Bayswater Station and Hyde Park, as well as the cleanliness of the room and helpfulness of our staff. We appreciate your feedback regarding the steps and will always be happy to assist with luggage. We hope to welcome you back again soon. kind regards. Front of House Manager

Dear Puja, Thank you so much for staying with us and for sharing such a lovely review. We’re delighted to hear you enjoyed your stay, found our team helpful, and appreciated our convenient location. We truly appreciate your kind words and hope to have the pleasure of welcoming you back to Berjaya on your next visit to London. kind regards.

Dear Dayana Thank you for staying with us and for taking the time to share your feedback. We truly appreciate it and look forward to welcoming you again in the future. As a reminder, our newly refurbished rooms are now called Premier Rooms, and we’d be delighted for you to experience them on your next stay. Kind Regards, Front Of House Manager

Dear Maxie, Thank you for your feedback. We’re very sorry to hear your room did not meet expectations and for the issues you encountered with cleanliness and ventilation. Your comments have been shared with our team to address these concerns immediately. We’re pleased you found our staff friendly and appreciate you bringing these matters to our attention. We hope you’ll give us another chance to provide a more comfortable stay in the future. kind regards.

Dear Mohd Thank you so much for staying with us and for the wonderful review. Your lovely words truly mean a lot to our team — we're so glad you had a great experience. We look forward to welcoming you back again soon! Warm regards, Front Of House Manager

Dear Hariati, Thank you for taking the time to share your experience with us. We're glad to hear that you appreciated our convenient location and enjoyed the food and cleanliness of your newly refurbished room. We appreciate your feedback regarding the bidet and elevator size. Your comments are valuable to us as we continuously work to improve our guests’ comfort and convenience. Rest assured, we’ll take your suggestions into consideration for future upgrades. It’s great to know that you still had an enjoyable stay overall. We hope to welcome you back again soon! kind regards.

Dear Kyla Thank you for choosing to stay with us! We appreciate your patronage and are thrilled to hear that you had a positive experience during your stay. Your comfort and satisfaction are important to us, and we're excited to announce that we'll be refurbishing most of our rooms soon to enhance your future stays with us. We look forward to the opportunity to welcome you back and provide you with an even better experience in our refreshed accommodations. Please feel free to email us when you're planning your next visit, and we'll be more than happy to assist you with any arrangements. Until then, safe travels, and we hope to see you again soon! Kind Regards, Front Of House Manager

Dear Norasyikin Thank you so much for staying with us and for sharing your lovely feedback. We’re truly delighted to hear that you enjoyed your stay and had a pleasant experience at our hotel. Our team works hard to ensure every guest feels comfortable and well looked after, so it’s wonderful to know we met your expectations. We hope to have the pleasure of welcoming you back again in the near future for another enjoyable stay Kind Regards, Front Of House Manager

Dear Farukh Thank you for staying with us and for taking the time to leave us a wonderful review! We truly appreciate your kind words and are delighted to hear that you had a great experience. We look forward to welcoming you back in the future for another enjoyable stay! Best regards, Front Of House Manager

Dear Noor Thank you so much for choosing to stay with us, and for taking the time to leave such a wonderful review! We're thrilled to hear that you had a positive experience, and your kind words mean a lot to our team. We truly appreciate your feedback, and we look forward to welcoming you back on your next visit. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know! Warm regards, Front Of House Manager

Dear Jia Thank you for staying with us and for taking the time to leave us a review. Your feedback is greatly appreciated. We’re excited to share that we are currently refurbishing most of our rooms as part of our commitment to enhancing guest comfort and satisfaction. We hope to have the opportunity to welcome you back in the future to experience one of our newly upgraded rooms. Warm regards, Front Of House Manager

Dear Barbara Thank you for staying with us and for taking the time to leave your feedback. We truly appreciate hearing from our guests and hope to welcome you again in the future. Warm regards, Front of House Manager

Dear Pisit Thank you very much for choosing to stay with us and for taking the time to share your feedback. We truly appreciate your comments, as they help us better understand our guests’ experiences and continue improving our services. We hope you enjoyed your stay with us and would be delighted to welcome you back again in the future. Kind regards, Front Of House Manager

Dear John Thank you for choosing to stay with us and for sharing your feedback. We truly appreciate it! Your insights help us continue to improve and provide the best experience for our guests. We hope to welcome you back soon! Best regards, Front Of House Manager