โรงแรมสะอาดดี แต่จัดแบ่งห้องแปลกๆๆต้องเดินซับซ้อน เดินไกลมากต้องเดินเปิดประตูเหมือนทางหนีไฟต้อง 2 ประตู กว่าจะถึงห้องพัก และที่แย่ที่สุดคือ ค่าที่จอดรถแพงมาก ตั้ง ต่อ คืน จริงๆๆเข้าพักที่ไม่น่าต้องจ่ายค่าที่จอดรถ และwifi ที่นี้แย่สุดๆๆ ช้ามาก
การเช็คอินเป็นไปด้วยความเรียบร้อย และจัดห้องพักให้ได้ตามความต้องการ และให้เช็คเอาท์ได้ ถึง เวลา 16.00น. มีบริการฟรีอินเตอร์เน็ต ซึ่งได้รับความสะดวกในการติดต่อทางอีเมลล์ ห้องพักสะอาด ช่วยให้การพักผ่อนได้เต็มที่ สามารถเดินปขึ้นรถเมล์ไปสู่แหล่งช๊อปปิ้งได้
โรงแรมดี มีมาตรฐาน เกินราคา”
ห้องพักดีมีมาตรฐาน ร่ค่ไม่แพง ฟรีไวไฟ ที่จอดรถเสียเงินวันละ 19 เหรียญ
โรงแรมนี้เหมาะสำหรับพักเพื่อรอเปลี่ยนเครื่องบิน. สถานที่สะอาด แลสะดวกสบาย. ราคาไม่แพงเกินไป. ขอแนะนำให้ลองใช้บริการ มีรถรับส่งที่สนามบิน lax ซึ่งถือว่าสะดวกมาก
อยู่ใกล้สนามบิน เดินทางไปสนามบินไม่เกิน 10 นาที”
อยู่ไม่ไกลจากสนามบิน เสียงอาจจะดังหน่อยตอนเครื่องขึ้นลง หาของกินข้อนข้างยาก ค่าจอดรถแพงด้วยวันละ 20usd.
Change of Hotel Ownership ”
We found that the change of ownership Starwood to Marriott is a great move, Four Points Breakfast was over priced and the breakfast wasn't the best as i have been staying at this property for 10 years now, with the take over of Marriott the price of breakfast is much more affordable we found at $21.00 instead of $35.00 with Four Points and Marriott food was incredible! as Four Points was basic, Staff seam to be happier also.
perfect for a layover”
simple hotel very close to the airport.
Nice Rooms and Clean, Near Airport”
The hotel is near airport, but very far from shopping area and restaurants. Self Parking is available at 15 USD per night. Staff is very kind and helpful. They even help me booking and printing NFL ticket. Coffee Shops at lobby is not big, and comfortable. Personally, I like this hotel and definitely come back.
convenient to airport but little else”
This hotel is very convenient for LAX airport, a very short shuttle ride freely available from outside each terminal. On arrival to staff handled check-in swiftly and efficiently and I will soon in my room after a long journey this was very welcome. The room was a good size with very comfortable bed, good shower/bath room, television and reliable internet via WiFi. I wanted to use this as a base to see the sights in LA which I can only say is difficult by public transport. It is essential to rent a car. They are car rental places all around the hotel so shop around for the best deal. The restaurant in hotel does very nice food and is reasonably priced, however there is a Denny's within 15 minutes walking distance which is also reasonably priced and does good food. A good hotel very convenient to the airport but difficult to get around if you don't have a car.
A good place for transit in LAX”
A good place to be for your stopover in LAX. Would like to thank the front office staff Trish, she helped me to get a room after my travel agent mess up on the hotel booking despite all room are fully booked. If In another hotel I am pretty sure staff would just ask me to just refer to the agent and wash their hand
We only stayed for a 6 hours between flights, but the staff was so helpful. My wife wasn't feeling well and they helped me get to the closest pharmacy. They also helped with making sure we had everything for my daughter who was exhausted after our long flight. Everyone we encountered was helpful and kind. The room was clean and comfortable. It had all the amenities we needed for such a short stay. The shuttle to and from the airport was prompt. The only complaint would be the elevators that can take a while.
Good airport hotel”
In transit after a long flight, and the hotel lived up to expectations. Easy and quick shuttle service to and from the airport. My flight arrived early in the morning and the hotel was very accommodating with an early check in. Rooms clean and well looked after. Would definitely stay here again.
No free parking, shuttle from airport is too long, I end up waiting for more than half hour then switch to taking budget car rental shuttle since it is opposite the hotel and I'm renting budget. Thought I could check in, put my luggage then walk over to car rental but end up doing the other way round and there's only a 10min check in parking. My room was on the other wing which was a bummer since I can't drive to the other side to unload my luggage since that would mean having to pay for the parking just to unload my luggage.
room is comfort ”
the hotel provide us free shuttle bus from the airport. But its took us about 1 hr standing at outdoor to wait for the shuttle bus. Hope can be improve the punctual on time, especially during winter. Burger king restaurant is just nearby about walk 5 minute to the shop.
Friendly & Helpful Staff”
Great things about this hotel: - Free 24/7 airport shuttle - Very friendly & helpful staff - Has conference hall & swimming pool - Near Burger King - Near Los Angeles International Airport (LAX) - Clean rooms - Strong aircon - Good selection of TV channels - Coffee machine is fun & easy-to-use Excellent airport hotel. Highly recommended.
Airport hotel because we had an early flight.”
Good value, great bar with plenty of beers to try. Food was very good too. Comfortable bed. Our coffee machine did not work. I called the front desk and another was delivered within 3-4 minutes. I was impressed. Great service. This was our second stay there. Will return.
the hotel is right opposite to budget (car rental) and provide shutter service to airport which is very convenient for early flight traveller. the staff at front desk is nice and helpful. the room is tidy and clean. yet, the wifi in the room is really slow that even checking email is problematic. also, the parking within the hotel is expensive. need to park on street. overall, it's good and i will recommend to my friends.
Four Points By Sheraton Hotel”
The hotel is right opposite to Budget (Car Rental) and provide shutter service to airport which is very convenient for early flight traveller. The staff at front desk is nice and helpful. The room is tidy and clean. Yet, the wifi in the room is really slow that even checking email is problematic. Also, the parking within the hotel is expensive. Need to park on street. Overall, it's good and I will recommend to my friends.
Recommended with caveats”
If you're looking for a property located near LAX and you don't want to pay $300 or more at one of the nicer properties, the Four Points might be a good option. The overstretched employees did their best when my room keys didn't work. Due to (I assume) understaffing it took quite a while for maintenance and security to meet me at the room, and after suggesting I had probably demagnetized the card (by holding it in my hand away from electronics and other cards), determined that the door lock itself was broken and I'd have to change rooms. It also took quite a while to make the several trips between the front desk and my room because the elevators were a bit wonky. They would randomly stop at floors where no one had pushed the button. I could go on, but you get the picture. You're probably going to get what you pay for. I'll stay there in the future if I need to, braced for the harsh reality I may face.
Close to LAX”
This was on airport property so very convenient. My only problem was we had a very early flight, but seems like everyone else did too and they only had one shuttle at 5 am and we had just missed it (we were waiting for bell hop to come, could have been only one, for our luggage). Because of this, we had to wait 25 minutes for next shuttle, causing us to check in late for our flight. We did make the flight but not without a bit of a panic attack.
it was ok”
nice hotel for one night
Unfortunately, one elevator was out of order, so we had to wait long time. Only the pillows that had some smell, but afterall was good.
The hotel was very nice. The staff lost the third party payment form from I sent in and made my pregnant wife wait in the lobby until 2 am when she could call me, in Beijing, to send in another form. They didn't apologize to her.
Tricky parking fee”
I stayed in this hotel twice within 10 days. For the first time, the attendant offered me a $17 usd per day parking fee offer to me. For the second time, another attendant said that the parking fee is $32 usd per day and I need to pay by cash. As i mentioned the $17 offer last week, he said the offer was no longer available since 1st April. As I refused and had a look on the notice outside the car park, the charge to guest is $30 per day.
hotel got 2 different type of room”
1st night we check in, hotel staff gave us a very cheap room, exactly like hotel 8's style (windows was at indoor just beside the corridor between room to room, cause already mid-night and we also already move all our stuffs to room very tried then we no complant; next day when we complaint the hotel staff change us to another nice room ( same as agoda's showing room photos)
terrible service and facility also.”
Reception is very friendly.but the facility in the room is terrible.it's very cold at night in winter LA,but the air conditioner can not be used,and then I called to service line and the staff told me they will fix it.but until now,two days ago! the air conditioner still not available,and nobody say sorry to me.and I paid more than 400 dollar for 3 night.
Value for money is good sometimes the price is to much we paid $135 including tax which was a good price for us then we went to stay one week later after our stay for $135 it went up to $178 plus tax, this was to much for us so we stayed else where.
99% of staff are fantastic there is always one on reception that is blunt and doesn't smile and won;t go out of there way to make life a little easier but other than that i like staying at your hotel i have been staying there for maybe 8 years now in my Business travels.
Awesome start with a not so awesome ending”
Check in was super quick, super essential after a long or early flight. had a shock in the room because the curtain couldn't be drawn all the way, and im one whom sleep in total darkness. I later realised that behind the white curtain there's an extra black out curtain that you can pull downwards which was awesome. check out was smooth and there was the shuttle bus that runs every 20 mins to airport. we travelled in a party of 3 and 2 of us had 1 luggage and 1 additional box ( less than 10kg). we were going to terminal 7 ( last terminal) the driver helped took the boxes and luggage, turn to look at us and asked explicitly for tips! I mean, we would have given him anyway as a good gesture but that was really rude for him to ask. We later asked the other 2 locals who alighted at terminal 7 if this was a norm but apparently they think it was very rude of the driver as well. Other than that, all was good at the hotel.
Good price and hotel”
Actually its like an old building, but comparison the price it was valuable, i thought that's why so many guests choose this hotel to stay and made they have a very long line for check in.. It was a good stay here
Good hotel, excruciatingly long wait for shuttle ”
Chaotic evening in LAX before Christmas left traffic at a standstill. Arrived LAX at 9p. Arrived hotel 1 mile away at midnight. Did not get on shuttle until 11:45p. Only one shuttle operating while others had many, many more circling. Furiated customers upon checking however I felt staff was excellent in expediting everyone to their rooms. Once there, typical airport hotel experience. Advice! If shuttle takes longer than 30 minutes, take a taxi and hotel will pay for it!
Hotel is nice, staff is friendly, but the internet is...........”
Hotel is nice, staff is friendly, very close to the airport, the only thing is the internet, the free wifi in room is so bad........ please bring your own WIFI device if you want to access internet during you stay here.
Many places better. Your be very disappointed!”
I am a frequent traveler so I know what to expect as standard. There is nothing terrible about hotel however for the money, you can do much better booking elsewhere. I checked in and the receptionist explained that every hotel in LAS charged $20 a night for parking and they provided a bottle of free water and free internet, I reminded her that this is standard in nearly all hotels and they did not charge for parking and a lot give you free breakfast. Going to the room it is obvious the hotel is very tired and worn and clear signs they are milking this property to the max, before they refurbish it. The rooms are located behind a corridor so there is no windows directly to the outside. There is just a flimsy wall with a glass pane in it, to the corridor, that when other guests walk or enter their rooms, the whole wall rattles! I was woke up several times by other guests entering their rooms during the night. On entering the room the shock was the centrepiece of the room was a big white fridge! No cupboard to hide it in, it was there, in all its glory. Well if I wanted to sleep in a kitchen, I would have booked a room! Unbelievable So far I could put up with the worn out property however the breaking point was the internet! Good internet is a standard expectation in every hotel today, however this hotel takes you back to dial up speeds. I went down stairs and the Manager told me 'yes the internet is really bad and really old, it was not designed for the use it gets today, we do not have enough routers, we have been talking of upgrading for a while now" Really! I was delighted they had discussed this but this was totally unacceptable. The very basic requirement is for a hotel to provide good internet to guests. I was ended up working in the foray at 11pm at night to get a better signal. It was surreal.
Overnighter in LA”
I really only needed a decent place near the airport for an overnighter but the hotel exceeded my expectations. Quick & easy check in, great staff both on the front desk & in the bar, an excellent room with everything you might need for your stay. The hotel runs a free airport shuttle 24/7 which is great when you arrive at midnight.
Good hotel but make sure you are 21 or over”
The hotel is good value for money but there is a potential hitch - I booked a room on line for my son who was overnighting prior to his flight back to Sydney and he almost spent the night outdoors (which I am sure he would have preferred) because he is 18 and the check-in insisted that he had to be accompanied by a 21-yr old. It would have been good if the hotel had pointed this out to me in BOLD LETTERS when I booked, instead of burying it in the fine print.
What device do you use most often to write and pos”
What device do you use most often to write and post your review? I have never posted a review before I posted it using my mobile/smartphone I posted it using my laptop/desktop I posted it using my iPad/tablet I posted it using the computer in an Internet café Others
Conveniently located next to airport ”
The staff was very polite and well-groomed. The room always comes in with basic facilities you need such like, complimentary bottle of water, free in-room wifi, guest laundry (washer and dryer machine). The shuttle comes for every 15-20 minutes. I love and highly recommend this hotel for any travelers who need a short stay/transit to LAX.
The beds are so comfortable and the customer service is excellent. Rooms were clean and comfortable. Public areas were updated and well equipped. Everyone was helpful and friendly, never a customer service problem with Starwood facilities.
Good hotel near to LAX ”
Good for relación before my 14 fly, comfy bed and free shuttle. The only issue was the front desk lady gave us a already taken room but finaly They fix the problem and for the inconvenient give us free breakfast.
Nice hotel with comfort”
The first time I believe I have stayed at a Sheraton hotel. It was a comfortable place to stay, and staff was friendly. This was a few months ago, but it seems like the breakfast ended up to be not included in the price and it should have been. that would have been my only concern with the stay. The shuttle van to and from the LAX airport was frequent and comfortable.
Decent hotel and near airport location. Rooms are decent, but the service at this hotel is not comparable to other Sheraton properties. Even waiting for elevator took a long time to get on and off. I would not stay at this property in the future
Convenient location to LAX at great prices!”
When I got to the hotel I found the rooms were clean and the beds were very comfy. However, the washroom was a bit small. The bar at the hotel has USD2.00 a beer promotion and there's also free WIFI in the hotel. The hotel location is very close to LAX airport with free LAX shuttle. The hotel is also close to the rental car companies (right across from Budget Rental) and there is a Carls Jr and Burger King nearby if you're feeling hungry!
Photos can be deceiving”
Four Points is hotel that shows aging in the rooms. They have renovated the lobby but not the rooms. Although it's name "by Sheraton Hotel" it no where near Sheraton standard! The parking is chargable for guest at US$19 per night which was a surprise! Not a hotel I would recommend.
Lovely hotel, great service, clean rooms.”
The shuttle operator was very friendly. This is one great reason why I always choose hotels instead of motels @ LAX, which outsource their shuttles to a transportation company known as "PRI**T*ME shuttles" Their drivers are rude, unfriendly and irritable. Therefore, choose Four Points @ LAX! The driver is really nice and friendly, and shuttle runs every 20 minutes, 24/7.
Very close to the airport which was good. Just a little overpriced in my opinion.
Old and rundown. Shuttle took 45 mins
The lift is not working properly and the old system air con is either too cold or no good. The place looks pretty run down. I would not recommend to my friends.
Great hotel near LAX”
Great location for staying near LAX. Easy to catch shuttle, excellent staff, nice room.
near airport and good hotel”
will stay again
Great layover hotel ”
Really nice staff, felt safe and clean.
good place to rest”
Ideal for in between flights
Clean and cozy ”
we were there for a night , the hotel is clean and cozy.
Great for overnights but be sure to get food ahead as their room service ends at 12mn.
Overnight at LAX”
Very comfortable room with great breakfast.
easy to access to airport”
great location :)
Have a nice lobby here”
Best place near the airport
Good location, near the airport and have shuttle bus in every 30 munite”
Nice place, cosy and worth of money
Amazing hotel and staff”
The staff were amazing! Friendly and always too eager to please! The hotel is older but the beds are amazingly comfortable especially after a 13 hour flight! This hotel is one of my favourites
nice transfer hotel ”
This is a very good hotel close to the airport.
Biz trip ”
In front of the hotel, there is Dollar rentacar. Nice room, fast internet, good fitness gym etc. I wanna repeat again.
good food served at hotel restaurant”
Perfect location for an early LAX departure.”
Nice comfortable room. Safe parking and the shuttle leaves every 15 minutes to LAX. Great breakfast.
it was nice easy to get to and a pleasant stay......
It was okay...”
Well they could fix the light fixtures and have proper air conditioning for what I paid...other than that room was fair.
PARKING WAS A PROBLEM”
PAYING FOR THE HOTEL ACCOMMODATIONS AND SERVICE WAS GREAT...BUT TO PAY FOR PARKING AS WELL?! THAT WAS THE KILLER IN MY STAY AT THE PLACE........
Excellent Customer Service”
I asked if there was a military discount and since the rate was already discounted, the manager simply gave me a free upgrade and I would like to make sure I left a good review!
Straight in flight path”
Sold my company 11 years ago, travelled ever since to 23 countries and stayed in about 500 hotels. This one, is.... special! We had two rooms in the east tower, with air planes flying in 500 feet from our terrrinly isolated room. Additionally, but that’s not the hotel responsibility, the guests were extremely loud in the middle of the night (I assume they couldn’t sleep either) This is the one to pass on next time.