Stayed a week at this hotel. Hotel staffs were friendly, room size and room arrangement was excellent , hotel has wide spacious corridor. Free shuttle bus to Orchard and Suntec city every hour.
Hotel is becoming older , need renovation soon. Check in time is too late, 3PM.
รีวิวเมื่อ 05 มกราคม 2018
Dear Mr Erdenetsogt,
Thank you for taking the time to share your feedback.
While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.
If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great Fraser experience that so many of our guests have grown so fond of.
Service Quality Manager
เฟรเซอร์ สวีท สิงค์โปร์
ห้องพรีเมียร์ 2 ห้องนอน
เข้าพัก 8 คืน เมื่อ ธันวาคม 2017
Great value outstanding service ”
We arrived on a late flight on Christmas day at the Fraser Suites on River Valley. We were greeted by a very welcoming staff . Jovy had all our paperwork and swipe cards ready to go and were taken to our suite as requested on the top floor. OMG we walked in to a two bed suite self contained kitchen 2xbathrooms. Ckean and comfortable 😊 For the next 7 nights our suite was cleaned by the most beautiful kind caring Lucy as part of the service. Nicolle was always too happy to find us a table for a scrumptious buffet breakfast and warm our sons milk bottle. Steven sorted our FREE WiFi issues, Jovy and Karren ordered us McDonalds and brought it out by the pool, young Thomas the concierge with the most welcoming smile, Cheah Sandryne Shahari we can not THANK YOU ENOUGH. Your hospitality professionalism your positive attitude kind caring and willingness to go out of your way is appreciated. Highly recommend any travelers no matter wherever you are from to come stay here. THANK YOU ALL
รีวิวเมื่อ 02 มกราคม 2018
ห้องพรีเมียร์ 3 ห้องนอน
เข้าพัก 10 คืน เมื่อ ธันวาคม 2017
Great family accommodation - 4 kid family (6-12 years)”
We have been staying here on and off for years. We would definitely recommend the hotel to families. The three bed apartments are a great find if you have 3 or 4 kids and are struggling to find accommodation. The free Wi-Fi and TV's in each of the bedrooms are an added family bonus! Fraser Suites has all the benefits of a resort hotel, eg pool, gym, kids playroom, playground etc. plus a washing machine and full kitchen (including a coffee machine). Its super convenient with a shopping centre and supermarket in the same complex. There are also loads of restaurants within walking distance. We often use the shuttle bus.
รีวิวเมื่อ 22 ธันวาคม 2017
Thank you for taking time to give us your valuable review!
Once again, thank you for choosing Fraser Suites. We trust that you and your family had a wonderful memorable experience with us.
Looking forward to welcome you back 'home' very soon!
Service Quality Manager