กู๊ดวู้ด พาร์ค โฮเทล (Goodwood Park Hotel)

Dear Sing, Thank you for choosing to stay at Goodwood Park Hotel and for taking the time to share such a thoughtful and detailed review. We are truly delighted that you enjoyed the hotel’s distinctive heritage charm and colonial architecture, and that it provided you with a relaxing “journey to the past” amidst the vibrant city. It is also wonderful to know that our tranquil location, yet close proximity to Orchard Road and Far East Plaza, added to the convenience and enjoyment of your stay. We are pleased that you were able to make use of our swimming pools and fitness facilities, and that you had a memorable experience at The Deli. Your kind words about our signature durian cakes are especially appreciated. Most importantly, we are heartened to hear that our team’s warm and attentive service left a positive impression on you. We also appreciate your honest feedback regarding the suitability of the hotel for younger children. Your comments are valuable to us as we continually revi

Dear Guest, Thank you for sharing your wonderful review of our Parklane Split Level Studio at Goodwood Park Hotel. We are thrilled to hear that you found it perfect in every way, from the wooden floor to the tasteful interior, and especially the layout that gave you a home vibe. Your kind words about the natural light and thoughtful design of the space are greatly appreciated. We are glad you felt comfortable and relaxed during your stay, and we take note of your feedback regarding the security in the standalone building. We will definitely look into enhancing the security measures for our Parklane Studio guests. We are delighted to hear that you enjoyed the amenities and services in our main hotel lobby, and we appreciate your loyalty to Goodwood Park Hotel. We will definitely be looking forward to welcoming you back soon. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Tan, Thank you for staying with us at Goodwood Park Hotel and for taking the time to share your detailed feedback. We are glad to hear that you appreciated the spaciousness of your room, the comfortable bed, the variety of TV channels, and the birthday cake gesture for your mum. It’s always our aim to make special occasions memorable, and we’re pleased this was noted. At the same time, we sincerely apologise for the aspects of your stay that fell short of expectations. We appreciate your feedback regarding the lack of a bathtub, the air-conditioning, and the general hospitality experience. Your comments on breakfast are also noted. Please be assured that your observations will be shared with the relevant teams as we continue to look for ways to enhance comfort and service for our guests. Thank you once again for your honest review. We hope to have the opportunity to welcome you back to stay with us. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Ms Yeo, Thank you for choosing to stay with us at the Goodwood Park Hotel and for sharing such a detailed and wonderful review. We are delighted to hear that you enjoyed your stay in the Parklane Suite and found it spacious, comfortable, and peaceful. It is also wonderful to know that you appreciated the convenience of the walkway to the main building and thoroughly enjoyed our breakfast offerings each morning. Your feedback about the overall experience, from the accommodation to the quality of our facilities, is greatly appreciated. Thank you once again for staying with us, and we hope to have the opportunity to welcome you back again. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Ms Ang, Thank you very much for choosing to celebrate your wedding anniversary with us at Goodwood Park Hotel and for taking the time to share such thoughtful feedback. We are truly pleased to know that you had a wonderful and relaxing stay, and that the peaceful atmosphere, warm service from our team, and added touches such as the baby cot and complimentary anniversary cake helped make your celebration even more meaningful especially while travelling with your little one. It is also heartening to hear that you enjoyed the convenience of our location and nearby amenities. At the same time, we appreciate you highlighting your observations regarding the swimming pool and bathroom. Your comments are sincerely valued and have been taken into consideration as we continue to review and improve our facilities for the comfort and safety of our guests. Thank you once again for staying with us. We hope that we have the opportunity to welcome you back to stay with us again. Yours Sincere

Dear Ms Tammy, Thank you for choosing to stay with us at the Goodwood Park Hotel and for sharing such a detailed and wonderful review. We are delighted to hear that you enjoyed the heritage charm and architecture of the hotel, the spacious and comfortable room, and our clean and well-maintained swimming pool. It is also wonderful to know that you enjoyed our restaurants, breakfast buffet, and signature pastries, and that the festive Chinese New Year atmosphere added to your experience. Your kind words about our staff are truly appreciated. Thank you once again for staying with us, and we hope to have the opportunity to welcome you back again. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Nur, Thank you for choosing to stay with us and sharing your thoughtful review. We are thrilled that you appreciated the historical architecture of our hotel, nestled amidst the bustling streets of Singapore. We're pleased to hear that Andy and Parthi provided excellent service during your arrival and checkout, and that our staff were friendly and helpful throughout your stay. The recent renovation in 2023 has clearly made a positive impact, as you mentioned the apartment was clean and well-furnished. Regarding the areas for improvement, we'll definitely take note of your feedback about the pillows and bed comfort. The relevant team will also look into addressing the water drainage issue in the toilet, and we appreciate your suggestion about installing a bidet. Despite these minor issues, we are delighted that you would still recommend our hotel for its space, cleanliness, and hospitality. We look forward to welcoming you back soon, with efforts to address the areas you've mention

Dear Tan, Thank you for choosing to stay with Goodwood Park Hotel and sharing your thoughts about your stay with us. We are truly sorry that some aspects of your room didn't meet your expectations. We appreciate your feedback on how we can improve. Your experience matters to us, and we are grateful for your honesty. We hope to welcome you back soon and provide a better stay. Yours Sincerely, Jessie Katreddi Senior Front Office Manager

Dear Kelly, Thank you for sharing your lovely experience with us. It is our honour to celebrate this joyous occasion with you, and we’re so glad that you enjoyed the experience at the hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming you back again at the Goodwood Park Hotel. Yours Sincerely, Jessie Katreddi Senior Front Office Manager

Dear Eri, Thank you for sharing your wonderful experience at Goodwood Park Hotel. We are thrilled to hear that our staff exceeded your expectations with their friendliness and professionalism. The poolside suite is one of our most sought-after rooms, and we are glad you enjoyed your stay. We apologize for the restoration works that obscured our exterior view during your visit. We strive to maintain our historic charm while enhancing our facilities, and we appreciate your understanding. We are grateful for your loyalty and look forward to welcoming you back soon. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Jiyoung, Thank you for choosing to stay at Goodwood Park Hotel and for sharing such a thoughtful review. We are delighted to know that you enjoyed our pool, convenient location near Orchard Road, and the distinctive character of the hotel. It is especially heartening to hear that you found the hotel well maintained and comfortable, and that our team’s warm service left a lasting impression on your stay. Your kind recommendation of the pool areas is much appreciated, and we are honoured to have been part of your travel itinerary in Singapore. We hope that we have the opportunity to welcome you back to stay with us again in the near future. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Kayvallin, Thank you for sharing your lovely experience with us. It is our honour to celebrate this joyous occasion with you, and we are so glad that you enjoyed the experience at the hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming you back again at the Goodwood Park Hotel. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Megumi, Thank you for choosing to stay with us and for sharing your wonderful experience with us. We are thrilled to hear that our staff accommodated your early check-in request and that you enjoyed your stay in the Deluxe Premier Hollywood Twin Room. We are glad you found the room spacious and clean, and appreciate your kind words about our friendly staff. We are also pleased to hear that our location was convenient for you, with easy access to Orchard station and the surrounding shopping area. However, we apologize for the oversight regarding the complimentary bottled water not being replenished after the first day. We will ensure to reinforce with our housekeeping team the importance of consistently restocking the amenities. Thank you for bringing this to our attention, and we hope to welcome you back soon. Thank you Yours Sincerely, Jessie Katreddi Senior Front Office Manager

Dear Sandra, Thank you for choosing us for its sentimental value and nostalgic connection to your husband's childhood memories. We are thrilled that you enjoyed your stay, praised the excellent location, and appreciated our smart and friendly staff. Thank you for sharing that lovely moment of the surprise birthday cake. We are honored to have been a part of your special celebration and look forward to welcoming you back again soon. Thank you. Yours Sincerely, Jessie Katreddi Senior Front Office Manager

Dear Rui, We are absolutely delighted to hear that you and your family of four had a wonderful stay with us at The Goodwood Park Hotel for six nights. It is heartening to know that our staff were able to go above and beyond to accommodate your request for a room with a bathtub right from the first night we pride ourselves on being responsive to our guests' needs, especially families with young children. Thank you for appreciating the new and clean condition of your room, we work hard to ensure our accommodations meet the high standards of comfort and hygiene our guests expect. We are also pleased you found the hotel beautiful and the location excellent. Being close to key attractions and amenities adds to the convenience for families like yours. It is lovely to hear that your children enjoyed the pool, providing enjoyable spaces for families is something we value. We are grateful you experienced our staff as helpful and courteous, their dedication to service is a cornerstone of our hot

Dear Chin, Thank you for sharing your lovely experience with us. It is our honour to celebrate this joyous occasion with you, and we’re so glad that you enjoyed the experience at the hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming you back again at the Goodwood Park Hotel. Yours Sincerely, Jessie Katreddi Senior Front Office Manager

Dear Mr Yew, Thank you for choosing to stay with us at the Goodwood Park Hotel and for sharing your wonderful feedback. We are delighted to hear that you enjoyed the warm greetings from our staff, the room upgrade, and the early check-in that allowed you to rest and explore Orchard Road. It is also great to know that you appreciated the spacious and comfortable room, the historical displays highlighting our heritage, and the welcoming, relaxed atmosphere. Your kind words about the value and overall experience are truly appreciated. Thank you once again for staying with us, and we hope to have the opportunity to welcome you back again. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Gary, Thank you for sharing your kind words about Goodwood Park Hotel. We are delighted to hear that you appreciated the hotel's location and our staff's warm hospitality. Our team takes pride in maintaining the hotel's unique charm, and it's wonderful to know that it made an impression on you. We also appreciate your feedback regarding the issue with the fan and drain odour in your bathroom. We apologize for the inconvenience caused and appreciate you bringing it to our attention. We will ensure that this is addressed to prevent similar issues in the future. We are glad to hear that you enjoyed your stay and we hope to welcome you back soon. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Z, Thank you for choosing to stay at Goodwood Park Hotel and for sharing your detailed review. We are delighted to know that you appreciated the spaciousness of our Parklane Split Level Suite, as well as the cleanliness of the room and the generous balcony. It is also pleasing to hear that you enjoyed the breakfast offerings. Your comments regarding the pool are noted and appreciated as we continue to enhance our facilities. We hope that we have the opportunity to welcome you back to stay with us again real soon. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Rebecca, Thank you for sharing your lovely experience with us. It is our honour to celebrate this joyous occasion with you, and we’re so glad that you enjoyed the experience at the hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming you back again at the Goodwood Park Hotel. Yours Sincerely, Jessie Katreddi Senior Front Office Manager

Dear Vicky, Thank you for sharing your heartfelt review of your stay with us at Goodwood Park Hotel. We are thrilled to hear that our Parkland Split Level Studio met your needs for your family group. However, we're even more touched by the kind words you have shared about our team, particularly Melvin and Thomas Wong. Their dedication to providing exceptional service is truly commendable, and we're so proud to have them as part of our team. We're grateful for the opportunity to have played a role in reuniting your party member and appreciate the trust you placed in us during a challenging situation. We will be sure to recognize Melvin and Thomas Wong for their outstanding service. Thank you again for your kind words, and we look forward to welcoming you back soon. Yours Sincerely, Jessie Katreddi Senior Front Office Manager

Dear Muhd, Thank you for choosing to stay with us. We are thrilled that you enjoyed your time with us, and we appreciate your kind words as it reaffirms the hard work we put in every day. It will be our pleasure to have the opportunity to welcome you back for another stay at Goodwood Park Hotel. Yours Sincerely, Jessie Katreddi Senior Front Office Manager

Dear 明菜, Thank you for taking the time to share your thoughtful review about your recent stay with us at Goodwood Park Hotel. We are delighted to hear that you found the location convenient and that our staff's efforts to communicate with you were appreciated. We apologize for the issue you experienced with the kitchen area in your room, specifically the odor you noticed. We take pride in maintaining high standards of cleanliness and comfort across our hotel, and it is clear that this aspect did not meet your expectations. We will certainly look into this feedback to understand and address the root cause, ensuring our rooms continue to provide the comfort our guests deserve. We are pleased you found the room became more comfortable as your stay progressed. Your feedback is invaluable to us as we strive to enhance the experience for all our guests. Thank you again for choosing Goodwood Park Hotel for your stay. We look forward to welcoming you back. Yours Sincerely, KIM Hei Jeong Guest

Dear Pey, Thank you for choosing to stay with us and for sharing your wonderful experience with us. We are thrilled you enjoyed the spacious rooms, well-equipped gym, and quaint pool. We are glad you appreciated the variety and quality of our breakfast spread. We appreciate your kind words as it reaffirms the hard work we put in every day. We can't wait to welcome you back for your next respite.Yours Sincerely, Jessie Katreddi Senior Front Office Manager

Dear Aidi, Thank you for choosing to stay with us and sharing your wonderful experience with us. We are delighted to hear that you enjoyed the breakfast buffet with its many varieties, and that the hot water in the shower was reliable. Our spacious rooms are clearly a hit with our guests, and we're glad you appreciated the comfort of our firm beds and the convenient TV placement. The Orchard Road location is indeed a great perk, and we're thrilled that our staff were friendly and made your stay even more enjoyable. The swimming pools are a fantastic amenity, and we hope you got to take advantage of them during your stay. We look forward to welcoming you back and serving you again soon. Yours Sincerely, Jessie Katreddi Senior Front Office Manager

Dear Mr Caesar, Thank you for staying at Goodwood Park Hotel and for taking the time to share your experience. We are glad to hear that you appreciated our convenient location near Orchard Road and found our team friendly throughout your stay. We also appreciate your feedback regarding the iron and the wall USB points. It is extremely helpful as we continue to maintain and improve our facilities. It is wonderful to know that you would consider returning, and we look forward to welcoming you back again. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear 奈々, Thank you for taking the time to share your detailed review about your stay at Goodwood Park Hotel. We are delighted to hear that you enjoyed the view of the courtyard and pool from your room and appreciated the quiet location. We also appreciate your feedback about the shower booth's design and will take it into consideration for future improvements to ensure accessibility for all guests. We are glad you found your room spacious and comfortable, and that our staff were kind and attentive to your needs. We apologize for any disturbance caused by the connecting room's soundproofing and will continue to work on improving this aspect. Thank you for your kind words about our hotel and for your willingness to stay with us again. We look forward to welcoming you back and providing an even better experience in the future. Yours Sincerely, KIM Hei Jeong DM Guest Services/Restaurant

Dear Lu, Thank you for choosing to stay at Goodwood Park Hotel and for taking the time to share your kind feedback. We are delighted to hear that you found our hotel to offer a more personal touch compared to larger chains, and that our team’s courteous and helpful service made a positive impression on your stay. Your special mention of Bryan Sim is truly appreciated. We will be sure to share your compliments with him, as it will certainly encourage him to continue going above and beyond for our guests. It was our pleasure to have you with us, and we look forward to the opportunity to welcome you back for another enjoyable stay at Goodwood Park Hotel. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Marianne, Thank you for staying at Goodwood Park Hotel and for your wonderful review. We are absolutely delighted to hear that you had such an enjoyable stay with us. It is heartening to know that you appreciated our spacious rooms, relaxing grounds, and convenient location. We are also pleased that you enjoyed the food offerings and found our pools clean and inviting. Your kind words about our team truly mean a lot to us, and we will be sure to share your compliments with them as encouragement to continue delivering warm and attentive service. It brings us great joy to know you felt so comfortable that you never wanted to leave! We hope to have the opportunity to welcome you back for another stay with us. Yours Sincerely, KIM Hei Jeong Duty Manager - Guest Services

Dear Dr, Thank you for taking the time to share your thoughts about your recent stay with us. We appreciate your honest feedback and are sorry to hear that the location of your room and the response time to your requests did not meet your expectations. Please know that we strive to provide prompt and efficient service to all our guests, and we will take your feedback into consideration as we work to continually improve our services. We're pleased to hear that you found your meals to be good and our staff to be courteous and helpful. Thank you for choosing Goodwood Park Hotel, and we hope to have the opportunity to welcome you back in the future. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Miss Nana, Thank you for choosing to stay with us. We are thrilled that you enjoyed your time with us, and we appreciate your kind words as it reaffirms the hard work we put in every day. It will be our pleasure to have the opportunity to welcome you back for another stay at Goodwood Park Hotel. Yours Sincerely, KIM Hei Jeong DM Guest Services/ Restaurant

Dear Mr Alvin, Thank you for sharing your lovely experience with us. It was our honour to celebrate the joyous occasion with you, and we’re so glad that you enjoyed the experience at the hotel. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We’ll be sure to share this with our team and we look forward to welcoming you back again at the Goodwood Park Hotel. Yours Sincerely, Jessie Katreddi Senior Front Office Manager

Dear Mr Melvin, Thank you for choosing to stay with us for your staycation! We're thrilled to hear that our rooms, pool, and breakfast met your expectations. The convenience of our location is definitely a plus, and we're glad you were able to enjoy the surrounding amenities. We look forward to welcoming you back soon. Yours Sincerely, Jessie Katreddi Senior Front Office Manager