We will never forget the beautiful view from our cosy room and will definitely go again with my lover.
รีวิวเมื่อ 12 กรกฎาคม 2018
เข้าพัก 1 คืน เมื่อเดือนพฤษภาคม 2018
KITTY LADIES ROOM”
Thank you for the effort!
There is several misunderstanding:
I called several times and email to Lotte Jeju regarding enquiry about Hello Kitty Room, unfortunately such 5 stars hotel didn't have reply service. Lotte Jeju didn't reply any email and call back at all.
But once we communicated in person. , Lotte Jeju making their best effort to do some recovery. Thank you!
Hello Kitty Ladies Room really so adorably cute! But a bit pricey,. The room are big. 3-4 girls shouldn't be a problem of space. The hotel full of facilities. English and Mandarin speaking staffs are plenty. Communication wouldn't be a problem.
Restaurants, amenities shops, Lotte Duty Free, Teddy Bear Museum, Ripley Museum ... are just walking distances.
But to town will be a 45 minutes journey. Just like back to airport.
Beware! Always checking the cab in Jeju are they on their meter. And counter check with hotel concierge staff how much the cab fares. Cause cab driver don't speak English at all.
รีวิวเมื่อ 06 มิถุนายน 2018
เข้าพัก 2 คืน เมื่อเดือนเมษายน 2018
Air conditioner is not working properly”
I stay there for two nights, it was an amazing experience to stay in the best hotel in jeju, but unfortunately i found that the air conditioner is not working , and i need to wake up in the very morning because its very hot.
The staff came to our room to repair it, and its all done.
But in the afternoon, after we go out and came back to the hotel, the air conditioner is not working again
When i called the staff, they said that there’s problem for all air conditioner in all room. But a few minutes after that, it’s all done..
over all, it’s a nice hotel in jeju, and i would to stay there in another chance.. there’s a directly way to the jungmun beach,the pool and the whirl pool is amazing too.. i love to stay there.
Lotte Hotel Jeju is a great property... a beautiful property, but I wouldn't recommend it. The rooms are nice but are kind of dated. There were many facilities at the hotel, some were free and of course some you had to pay for - it just seems to me for almost $700 per night, ALL hotel facilities would be available. Also, for $700 breakfast was NOT included - when I asked for a breakfast voucher for me and my mother, I was told that was impossible. Even a manager told me it was not in her power to give a breakfast voucher.
Arrived in the room, not enough towels, no face towels at all and no shampoo, soap, body wash, etc. After calling to reception they bought it up.... but I think for such a pricey place, small things like that should NOT be missed.
yay: the hotel is huge with a lot of facilities | they have their own duty free and louis vuitton store | scenic view (artificial windmills) at the back of the hotel | close to jungmun beach and teddy bear museum | 3 restaurants to choose from for breakfast (korean, japanese or italian) | spacious and clean room (with molton brown toiletries) | restaurants outside and walking distance from the hotel | accessible by airport limousine
nay: it was quite hard to go around the island because transporatation is mostly limited to bus and taxi
Overall, it was a pleasant stay. Staff at the concierge, Ms. Violet Kwang was very helpful when I had a bit of problem with my car and couldn't speak the language. She managed to sort out the issues for me.
รีวิวเมื่อ 22 ตุลาคม 2017
เข้าพัก 1 คืน เมื่อเดือนมิถุนายน 2017
The rooms, the windmills, the view, the staff, cleanliness, duty free, food, everything was absolutely splendid! Its pricey so my husband and I only stayed there for a night, but we loved it so much that we wished we had booked at least two nights there.
Great location, kids had a ball at the pool and beach. Some nice local food options nearby which is good coz the hotel is very expensive for dining in house. Big room, comfy beds. All in all a good family holiday location.
Walking distance to many eating places & attractions. Even the hotel itself provides many facilities guests can enjoy. Great place for family, kids would definitely love the pool. Staffs were friendly & helpful. The room was big. I definitely recommend this hotel for your stay in Jeju.
staffs are very attentive and helfpul, facilities is good or can say complete , if you are not planning to rent a car in jeju , obviously this hotel is good choice , esp with kids , foods are awesome ! for sure will comeback here
very lovely breakfast, swimming pool and kitty themed room”
I've booked hello kitty themed room for my kid, everything was beautiful and nice, also the heated swimming pool with the laser show @8:30 was great too!
My package included breakfast, amazing three restaurants available for me to choose at the morning !!
The price is high , but worth it.
( Lots of parking space, good attractions nearby )
I always do unbiased, true to the bone reviews. I was totally disappointed with this hotel. For a very expensive hotel, I never expected that the room and the hotel itself is very old. The room smells like dead rat because of the defective sewage system. The carpet was awfully old and dirty. The bed is very hard for American standards. I just wasted my money staying here. Pls save yourself heaps of disappointment and book somewhere else!