มาถูกที่แล้ว - ที่พักนี้คะแนนรีวิวดี ใครๆ ก็ชอบ
มีนักเดินทาง 9 คน จองที่พักนี้ในวันนี้
2024
เมดิสัน ทาวเวอร์ มิลล์ โฮเต็ล (Madison Tower Mill Hotel)
3.5 ดาวจาก 5 ดาว
239 Wickham Terrace, บริสเบนซิตี้เซ็นเตอร์, บริสเบน, ออสเตรเลีย, 4000 - ดูที่พักบนแผนที่
พักในบริสเบนที่โรงแรม Madison Tower Mill และเพลิดเพลินไปกับวิวเมืองที่สวยงามและ Wi-Fi ฟรี เหมาะสำหรับนักเดินทางสองคนที่กำลังมองหาความสะดวกสบาย จองตอนนี้เพื่อรับประสบการณ์ที่ไม่มีวันลืมเลือน สัมผัสประสบการณ์ที่พักหรูหราที่ Madison Tower Mill Hotel ในใจกลางเมืองบริสเบน เพลิดเพลินกับอาหารเช้าแสนอร่อย บาร์ที่มีชีวิตชีวา และบริการจัดส่งอาหารที่สะดวกสบาย ผ่อนคลายในห้องพักของคุณด้วยเครื่องปรับอากาศ ระเบียง/ชานเรือนส่วนตัว และ Wi-Fi ฟรี สำรวจสถานที่สำคัญอันเป็นสัญลักษณ์ ร้านอาหารระดับโลก และบรรยากาศริมแม่น้ำอันคึกคัก อย่าพลาดทัวร์สุดพิเศษและเพิ่มความสดชื่นด้วยการอาบน้ำและเครื่องใช้ในห้องน้ำเพื่อความสดชื่น สร้างความทรงจำอันน่าจดจำที่ Madison Tower Mill Hotel [เนื้อหาบางส่วนใช้เทคโนโลยี Generative AI จึงอาจมีความคลาดเคลื่อนได้]
ไฮไลท์:
สิ่งอำนวยความสะดวก
ที่จอดรถ
Wi-Fi ทุกห้อง (ฟรี)
บริการรับฝากสัมภาระ
บริการเบิกถอนเงินสด
บริการเช็คอิน/เช็คเอาต์แบบไร้การสัมผัส
บาร์
บริการซักรีด
ห้องอาหาร
Overall experience good”
The overall experience is good in general. 1) Understood there is no check-in after 6PM. And I was asked to provide the credit card / dirivng license for the non-office hour check-in. Fine with that. The key card was locked in the keylocker. When I open the key locker, I found that there is 2 key cards in the locker. I mis-thought that there are 2 key cards for a room, so I took both. Unfortunately, I took the other key from another tenant. My suggestion would be your officer can give us a reminder just to take 1 key from the key locker. Or try to build more key locker outside the hotel. 2) The basement floor (car park) is very smelly, which not giving a good impression to the customer 3) The car park space is too tiny with a lot of pillars which makes the parking very difficult. 4) Food is great 5) Hotel room is clean in general
Hi Wai, Thank you for your feedback regarding your recent stay with us. We apologise for the issues described with our after hours check in process, however all keys in the lockboxed were labbelled with the guests full names to easily identify which key belonged to who. We apologise for the carpark being a tight fit, as we are an oddly shaped hotel it can be tricky to navigate. We hope you were able to access a park for your vehicle and apologise for any inconvenience caused. We are so glad you had a pleasant experience with our bar & restaurant team! We are happy to hear that you enjoyed your stay, we hope you choose us again the next time you stay is Brisbane! Kind Regards, Kirra – Reception/Reservations
Descent stay. Affordable. ”
We understood that the standard check-in time was at 2 pm. The receptionist told us that early check-in was possible, but, not guaranteed. We arrived around 8:30 am, so we decided to do bag drop and stroll around queen st to get some breakfast and check the area for a few hours. We went back to the hotel at around 10:30 am to 11 am. Unfortunately, our room was not yet ready. But, it was fine. While patiently waiting in the lobby, we’ve noticed that a lot of guests started to arrive and they were allowed to check-in right away. These guests arrived in different batches. We approached the receptionist and asked if it was okay to check-in, but she said our room was not yet ready, so we waited again. Just until around 1:55 pm, I approached the receptionists again since they allowed another set of guests to check-in ahead of us. The guy said, “that’s fine. We can just swap the room, so you can check-in now”. Why didn’t they do it earlier. Also, when you enter the room, it smelled like chemicals. Might be because of their cleaning products. The sheets were itchy as well. Additionally, when we were settled in the room, their cleaner suddenly entered without us giving her the approval to enter. She apologized. She said she just wanted to make sure we had their complimentary milk. And closed the door right away. Lastly, Friday night, we went out. We got back to the hotel at around 12 midnight. The hotel door was already closed, and their card reader was not working at all! Thankfully a guest went out and opened the door. Hotel was affordable. Location is steep, but, might not go back. Not so good customer service.
Thank you for your feedback regarding your recent stay with us. We apologise that you were disappointed with our service, however, other guest’s rooms have nothing to do with the status of your assigned room. Check-in is guaranteed from 2.00pm, which is why reception needed to swap your room in order to honour our check-in policy. Doing this prior to 2.00pm is not guaranteed. We sincerely apologise for the miscommunication regarding a housekeeping entering your room unannounced, this will be brought up with the team immediately. We are sorry to hear your stay with us didn’t quite meet your expectations however, we thank you for your honest feedback and we hope to accommodate you again in the future. Kind Regards, Kirra – Reception/Reservations
Quite a good deal”
Location close to Central station, convenient for travellers. However be mentally prepared that you have to carry your luggage along a slope. The staff were keen to organise various activities at the hotel and quite kind. However, contradictory to what it stated on their description, the staff told me that there was no laundry services provided and advised me to go to the city that took 10-15 minutes walk. After I got my laundry done in the city, I read the manual in the hotel and discovered that they stated there were laundry services provided on 8/F. I was still uncertain whether the hotel had a laundry service or not, but either training of hotel staff or update of hotel materials should be considered. Overall, it was still a good deal. The room was spacious and comfortable, with a cozy balcony that allowed me to enjoy the complimentary milk they provided everyday.
Hi Kit, Thank you for taking the time to leave a review and thank you for staying with us! We’re very pleased that our central city location provided the perfect destination for you to access restaurants and activities all within only a few minutes’ walk. We’re glad that our reception staff were friendly and helpful throughout your stay and thank you for letting us know. We are in the process of training new staff & we apologised if there was an error in relaying information correctly. We do have a laundry room onsite available to guests. We hope this misunderstanding didn't affect your stay too much. We are so pleased that you found our rooms to be comfortable and clean, we genuinely appreciate feedback from our guests about what we are doing well. Thank you for choosing the Madison Tower Mill Hotel, we’re glad you enjoyed your stay! Kind Regards, Elise – Front Office Service Leader
What a lovely, surprise find!!!”
Staying g here was perfect!! The staff were beautiful. The location was great as it is just a short walk to Queen Street mall and surrounds. Central and Roma Street stations are both easy walks, City Loop bus outside the Hotel, and... the bar and restaura.t on-site is so convenient. The room was delightfully renovated, with everything you need. Bed was so comfy, everything impeccably clean, and I even had a little river view!!! Thank you so much, Tower Mill, I will certainly be back. ❤️❤️
Thank you for taking the time to share your experience following your stay at our hotel. We are so happy to hear that you enjoyed our newly renovated room! We’re glad that our reception staff were friendly and helpful throughout your stay and thank you for letting us know.We're happy to hear that you enjoyed your stay with us, particularly how close we are to the centre of Brisbane city. We hope to host you again in the future! Kind Regards, Kirra – Reception/Reservations
Noisy very early in the morning ”
Clean, modern room. Linen clean , bed comfortable. 2 dumpsters are emptied every morning around 4:40 am way before my alarm goes off plus you can hear the large birds after. The noise goes through the full glass wall of the room. Location is on a hill so if travel by transit, need to pull luggage up from Central Stn. Each day you also have to walk up hill to return to hotel.
Hi Victoria, Thank you for taking the time to share your experience following your stay at our hotel. We are so pleased that you found our rooms to be comfortable and clean, we genuinely appreciate feedback from our guests about what we are doing well. Unfortunately, the garbage collection happens early in the morning as per the route arranged by the Brisbane City Council. We hope that this didn’t affect your stay with us too much. We hope we get the opportunity to accommodate you again in the future. Kind Regards, Elise – Motel Manager