We sincerely appreciate your feedback and for taking the time to post your review. Your feedback is what motivates us to keep doing our best at all times to fulfill all of our guest’s expectations. Thanks again for your encouragement and we look forward to welcoming you again soon.
Thank you very much for sparing some of your time to share your comments with us. I am delighted to hear that the overall experience met your satisfaction. However, I am sincerely apologetic for the remark that you experienced concerning the elevator. Our Engineering team has been informed to look into these matters. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.