พาร์ค พลาซา ลีดส์ (Park Plaza Leeds)
ที่พักนี้มีบริการอินเทอร์เน็ต Wi-Fi ฟรีในทุกห้องพัก ช่วยให้การเดินทางสะดวกยิ่งขึ้นไปอีก ที่พักตั้งอยู่ในย่านลีดส์ ซิตี้ เซ็นเตอร์ของลีดส์ ผู้เข้าพักจึงได้อยู่ใกล้สถานที่ท่องเที่ยวน่าสนใจและร้านอาหารอร่อยๆ ที่พัก 4 ดาวคุณภาพสูงแห่งนี้มี ฟิตเนสเซ็นเตอร์ และ ห้องอาหาร คอยอำนวยความสะดวกแก่ผู้เข้าพัก
ไฮไลท์:
สิ่งอำนวยความสะดวก
นำสัตว์เลี้ยงเข้าพักได้
ที่จอดรถ
Wi-Fi ทุกห้อง (ฟรี)
แผนกต้อนรับ (24 ชั่วโมง)
เช็คอิน/เช็คเอาต์ด่วนพิเศษ
บริการรับฝากสัมภาระ
ห้องฟิตเนส
บาร์
ใกล้สถานีรถไฟ”
ใกล้สถานีรถไฟ เคยมาพักประจำ แต่ตอนนี้ทำไมเอาตู้เย็นออกไป
Staff were lovely but not what I expected from this chain of hotels ”
Upon check in I’m told there wasn’t any parking actually near the hotel which on the site it says “services - parking (£20)” which that makes you think there is parking in with the hotel not a 5 minute walk away through which you have to go under a bridge where the local homeless population live (felt very unsafe especially with a toddler) we saw fights and all sorts. The facilities I’ve marked down because the fact there’s no disabled parking. The day staff said they could move the planters out front but then by the night we were told we had to move by a different member of staff My wife wasn’t able to come out of hospital in the daytime because of the parking situation. While staying we saw a woman trashing reception the police were called but this isn’t an isolated thing there’s constantly groups of people shouting outside the hotel and I guess they must come into the hotel regularly and cause trouble. The room itself was dated and cracks everywhere and mismatched paint jobs on every wall As we walked in the light fixture wasn't attached to the wall and not working The hand towels were filled with stains and holes The floor drain cover in the bathroom was broken and missing screws and had thick brown water in to not good especially with a toddler The sink plumbing was so slow at draining whoever did the pipe work put it in almost straight The bath was a good size and the double shower heads were good for washing hair The actual room was a nice size The bed was uncomfortable there was a hump in the middle When we arrived there was wrappers under the bed and bits on the floor could of used a hoover Plenty of storage and a fridge was a nice touch in the room The tv you can cast from your phone which was good The breakfast staff were amazing they were so good with my kid and friendly they’re the best thing about the hotel Room service food was okay the steak sandwich was good the Mac and cheese was bland So would not stay here with my kid again or if we were needing to park the car. Did not feel safe
Dear Cj, thank you for your detailed feedback. We are sorry to learn your stay with us fell short of expectations. Our team is available 24/7 to assist and we wish we could have assisted you with any questions or issues you had before your stay and during your stay. We do not have parking on-site and we direct our guests to the Q-Park Sovereign Square close to the hotel which can also be pre-booked by contacting our Front Office team, which also has disabled spaces. So please accept our sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concerned department heads to seek a prompt improvement. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better. Kind regards, Senami
ดีมาก”
Very good location
Leeds ”
Great time
Dear Carl, thank you for your great feedback. It is great to hear you loved your stay with us. Delivering outstanding customer service is a top priority to us, so we're glad you were very happy with the service. We hope we can welcome you again and truly impress you next time. Kind regards, Solari
Travelling for work”
I drove to the hotel from London and didn’t realise the hotel parking was not attached to the hotel. I feel this should be made clearer as I wasted a lot of time (and possibly obtained some traffic violation tickets) by heading straight to the hotel. Also I would have thought that sky should have been included on the TV options.
Hello Paul, thank you for sharing your feedback with us. We do apologise if you were not well informed about the list of TV channels we have, as well as parking. We do not offer on-site parking but can offer concessionary rates at local car parks; we do advertise this on our booking sites, though I am sorry if this was not clear when you booked. I hope that this would not deter you from staying again and that we can really wow you on your next visit. Kind regards, Mimi