Any cancellation 60 days (90 days in peak season) or more prior to arrival will be accepted and a full refund of all deposits less US$100 handling fee will be processed. Any cancellation within 60 days and 45 days (90 days and 60 days in peak season) prior to arrival will result in forfeit of deposit or 50% of total booking. Any cancellation within 45 days (60 days in peak season) of guest arrival will be subject to no refund whatsoever.
No refunds offered within the cancellation periods for reasons including airlines delays, strikes, political unrest, weather conditions, travel advisories, acts of God, hurricanes or personal emergencies. To safeguard against such unforeseen problems we strongly recommend travel insurance. We will however, depending on circumstances and season try to work with you to reschedule dates if permitted.
รีวิวจากอโกด้า (2)รีวิวจาก Booking.com (59)
จาก 2 รีวิว
Luxury Suite - VIP
แสดง 2 รีวิวจากผู้เข้าพักจริง
Luxury Suite - VIP
เข้าพัก 3 คืน เมื่อเดือนตุลาคม 2016
The Pros; Amazing staff, quiet, relaxing, clean, good food.Great fishing guide, good snorkling.
The Cons; Far from everything, Belize food not on menus for dinner, pool chairs not relaxing, pool chlorine needs better regulation,Broken Pier near resort is a sore eye, bicycles look very unsafe.
We stayed for 6 nights in a Bungalow, and were surprised to find out upon arrival, that it was semi-detached. Luckily, our neighbours were a lovely couple. Best was the free use of the Beach cruisers, we cycled everyday either to San Pedro (approx.15km/way) or towards Mexico, such a great way to see beautiful Caye Ambergris.
The Prices at the Restaurant are extremely overpriced, and the portions are rather small. All Food is quoted in USD, i.e. USD25.00 for a Pasta with Chicken, plus Tax on top of it! The dinner menu was very heavy on seafood, hard to get any non-seafood dishes or vegetarian Options.
The onsite dive shop is making up prices randomly, avoid it - they offered us a 10 Min. boat ride to Mexico Rock, and 30-45 Min. snorkling at USD50/Person.. we decided to skip this offer, paddled out ourselves with the free Kayak and paid nothing.
Worst was a wedding Party that was literally taking the Resort over without any prior notice to the other guests by the Management. They were noisy, drinking obnoxiously, and occupying the whole pool area. For the wedding itself all chairs/tables were taken from the Restaurant so other guests could not eat there anymore. Trying to talk to the management about this weird situation was unfruitful, they did not seem to care.