We chose the worst time to visit. It was school holidays and the hotel was overrun with children. Not the holiday we had wanted. The noise from them running up and down the verandah all day and night. All day we had to try and avoid being run over as the kids rode bikes, skated and ran everywhere we walked. It turned out to be the worst stay ever. But I did think maybe some of the parents would have had some control over their kids? It started badly at reception when the lady checking us in walked away and served someone else while we waited, then the card to our room didn't work, then when we got in our smoke free rooms they smelled strongly of smoke! The laundry was not delivered and neither were clean towels. We will not be staying again.
The hotel had a very warm and charming decore that really fitted the African safari theme. Room was comfortable with all the basic amenities. The hotel has a boma for dinner with plenty of variety of good food. Best of all, its literally a minutes drive to Kruger gate so that you can enter Kruger National Park as soon as it opens! Highly recommended if you can't get accommodation inside Kruger National Park
Really nice hotel, right outside main gates to Kruger. Spa could do with being bigger and pool area is a little sparse and basic looking but everything else was perfect. Buffet meals were great although deserts selection a little limited, and I would say get to breakfast early on weekends as the queues for fried eggs/omelettes was a joke. Aside from those minor items I loved this hotel and would stay here again.
The staff were extremely helpful, especially the staff booking the Safari's. The location is second to none if you do not stay in Kruger Park, you can not get any closer.
I've stayed at this hotel 3 times over the last year. This was the first trip I did not drive myself. The safari bookings through the hotel were fantastic as were the staff that work in that area. This was organised top notch, I was there for only 3 days between Christmas and New Year. The hotel picked me up at Skukuza Airport so I had a mini game drive back to the hotel and was in the park every day from gate open until gate closing, all arranged by the hotel. Absolutely fabulous stay!! Would Recommend anyone to stay at this hotel!!!
Terrible location if not coming from inside Kruger”
Not much, nice room, quiet atmosphere
Actually I hated this hotel for a few reasons, it is FAR too expensive for what I received. The first major problem is that if you are driving in from the main highway you pretty much drive through constant village after village with horrible traffic, people walking in the road and cows in the road. I'd only recommend arriving here from inside Kruger Park since it's literally 100 meters from the Paul Kruger Gate, but certainly don't drive here from Nelspruit or points north. The next problem is that we stayed here only because we wanted to do a game drive in Sabie Sand Private reserve, unfortunately the reception staff at night when we arrived nor in the morning when we needed to leave knew anything about booking this game drive. The morning staff said check with the information desk which didn't open for another 3 hours... does me no good on a one night stay, that's the only reason I chose this hotel so was extremely disappointed. My last major gripe here is that there is no in-room wifi, only in the lobby and restaurant areas. Very weird these days and not something I've experienced with international chains in South Africa.
Front desk staff need to be able to help guests arriving and departing outside of business hours with game drives, simply not knowing anything isn't acceptable.
Supply lanterns and information or updates to gues”
Location, dinner setting, athmosphere
Would have been better if we didnt have to sit in dark room with no power. Bathroom too dark to use safely. No ability to make tea. No lanterns provided. No updates given. Traveling with senior: not safe with candle and dark bathroom!
รีวิวเมื่อ 09 ธันวาคม 2014
เข้าพัก 2 คืน เมื่อ พฤศจิกายน 2014
Poolbar, Locarion, Staff
Everything was excellent except dinner The buffet was rather basic
รีวิวเมื่อ 15 พฤศจิกายน 2014
เข้าพัก 1 คืน เมื่อ กันยายน 2014
Location, food staff friendliness
Greta idea for first night rather than go into park. Overall was excellent, great location good staff and food and very good value for money. Wouls do it again
รีวิวเมื่อ 19 ตุลาคม 2014
เข้าพัก 4 คืน เมื่อ สิงหาคม 2014
Staff, Breakfast, Hotel Position
Really lovely visit - we extended our stay a night
รีวิวเมื่อ 11 กันยายน 2014
เข้าพัก 2 คืน เมื่อ สิงหาคม 2014
Location, food, relaxed atmosphere
รีวิวเมื่อ 10 กันยายน 2014
เข้าพัก 3 คืน เมื่อ สิงหาคม 2014
family time out ”
location , theme, friendliness
it was really a great 3 days . the hotal is located in a great place, beautiful theme and we could not have asked for better. Will definitely go back to this hotel
รีวิวเมื่อ 01 กันยายน 2014
เข้าพัก 3 คืน เมื่อ กรกฎาคม 2014
Strategic location for Kruger National Park”
Location, location, location
All staff we met were very friendly and helpful. The room is big and clean. All amenities meet western standard. Location is just a bridge away from Paul Kruger Gate. Breakfast and dinner are included in the room rate, and they are variety and sufficient (drink is not include in the dinner buffet line though)
รีวิวเมื่อ 20 กรกฎาคม 2014
เข้าพัก 3 คืน เมื่อ มิถุนายน 2014
Beautiful Property. Indifferent Staff”
Breakfast Buffet, the property, closenss to Kruger Gate entrance.