โรงแรมไซ่ง่อนพรินซ์ (Saigon Prince Hotel)

Dear Pushpa, Thank you for your wonderful review! We’re thrilled you enjoyed the convenience of being surrounded by Ho Chi Minh City’s iconic attractions, as well as our spacious rooms and plentiful breakfast. While not all rooms offer a view of the main street, we offer a variety of room types to suit different preferences. We look forward to welcoming you back for another memorable visit — perhaps with time to enjoy our gym, pool, and Japanese Garden. Regards, Thai Dinh Cong, Executive Assistant Manager

Dear Tinbete, Thank you very much for sharing your wonderful review. We’re happy to know you enjoyed our location, helpful staff, and breakfast, especially the coffee. At the same time, we regret the issues you encountered with the bathroom fixtures and appreciate you bringing them to our attention for improvement. Hope to welcome you back for an even better stay in the future. Best Regards, Thai Dinh Cong - Executive Assistant Manager

Dear Akshay, Thank you for your wonderful review and for choosing Saigon Prince Hotel. We are thrilled to hear that your stay was so memorable from our warm hospitality to the vibrant views of the Café Apartments and the festive atmosphere of Reunification Week. It is always a pleasure to know that our guests enjoy not only the comfort of their rooms but also the unique charm of our location. We are glad our proximity to the city's landmarks and convenience stores added to your experience. While we are sorry you missed breakfast, we hope to welcome you back for a longer stay next time with a full morning to enjoy it! Warm regards, Robert Falls General Manager

Dear THI, Thank you so much for taking the time to share such a detailed and thoughtful review of your stay with us. We are delighted to hear you enjoyed our central location, spacious room with a city view, comfortable bed and our breakfast offerings, especially the egg station and the hardworking team behind it. We will be sure to pass along your kind words to our staff, especially the chef who made your pho! We also appreciate your constructive feedback regarding the pillows, fridge and evening noise from the nearby club. Your comments help us identify areas for improvement and we will certainly look into these matters further. We truly look forward to welcoming you back! Best regards, Robert Falls General Manager

Dear Genevieve, We sincerely appreciate your thoughtful review. We’re delighted to hear you enjoyed our elegant entrance, spotless rooms, and central location by the Walking Street. It will be our pleasure to welcome you back to Saigon Prince Hotel for another exceptional experience. Best Regards, Thái Đình Công - Executive Assistant Manager

Dear Akiko, Thank you very much for sharing such a thoughtful review. We’re so happy that you enjoyed your Club Room stay, our breakfast, and the attentive service from our staff. Your constructive feedback regarding our front desk team is also appreciated and will help us enhance our service further. We truly look forward to welcoming you back again. Best Regards, Thai Dinh Cong - Executive Assistant Manager

Dear Rogelio, Thank you for taking the time to share your experience. We’re glad to know your stay was enjoyable overall, but we sincerely apologize for the unfortunate experience at check-out and any discomfort it caused. According to our standard hotel policy, all rooms are routinely checked after departure to ensure that hotel property is complete but we regret that how this situation affected your overall impression. We hope to have the opportunity to restore your confidence in our service in the future. Best Regards, Thai Dinh Cong - Executive Assistant Manager

Dear Mary, Thank you for your wonderful review. We’re so pleased to hear you loved your stay, especially our location, breakfast, and helpful staff. We look forward to welcoming you back in the future. * Best Regards, Thai Dinh Cong - Executive Assistant Manager

Dear Christopher, It is always a pleasure to welcome you back to Saigon Prince Hotel, we truly appreciate your kind words about our location, service and comfortable rooms. We’re sorry to hear about your recent experience with Agoda. While we do not have control over third-party booking policies, we would be more than happy to assist you directly in the future to ensure the best rates and personalized arrangements for your preferences. Thank you for your endorsement of Saigon Prince Hotel. We look forward to your next visit and the opportunity to make it another exceptional stay. Regards, Thai Dinh Cong - Executive Assistant Manager

Dear Tri, Thank you very much for your detailed feedback. We’re happy you enjoyed our great location and comfortable room. We sincerely apologize for the maintenance and housekeeping issues you encountered. Your constructive feedback is truly valuable - it helps us improve the quality of our facilities and services. We truly appreciate your understanding and are pleased to hear that, despite these issues, you still found the stay good value. We look forward to welcoming you back with an even better experience next time. Best Regards, Thai Dinh Cong - Executive Assistant Manager

Dear Caroline, Thank you very much for your wonderful review of Saigon Prince Hotel. We’re thrilled that our location, breakfast, and facilities contributed to a comfortable and enjoyable stay.Your kind words truly mean a lot to our team. We look forward to welcoming you back for another pleasant stay. *Best Regards, Thai Dinh Cong - Executive Assistant Manager

Dear Jane, Thanks so much for your detailed feedback. We’re delighted that you enjoyed our central location, cleanliness, lovely staff, and breakfast. We’ll take your suggestions about the pool and breakfast into consideration to enhance the guest experience. We hope to welcome you back soon for an even better experience. Best Regards, Thai Dinh Cong - Executive Assistant Manager

Thank you for taking the time to share such a wonderful review. We’re happy to know that everything—from the location and cleanliness to our staff and amenities—contributed to a comfortable and enjoyable stay. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you again in the future. Best Regards, Thai Dinh Cong - Executive Assistant Manager

Dear Fiona, Thank you so much for taking the time to share your experience. We are delighted that you enjoyed our convenient location, attentive team, and breakfast selections. We sincerely apologize for the inconvenience with the hot water and appreciate you bringing this to our attention. Your feedback helps us improve. We look forward to serving you again on your next visit. Best regards, Thai Dinh Cong - Executive Assistant Manager

Dear Hiroyuki, Thank you for your kind review. We are delighted to know that our team’s hospitality and service made your first trip to Vietnam comfortable and memorable. We appreciate your note on the outside noise and will do our best to improve our guests’ experience. We hope to welcome you back again soon. Best Regards, Thai Dinh Cong - Executive Assistant Manager

Dear Thi, Thank you very much for taking the time to share your experience. First and foremost, I would like to sincerely apologize for the discomfort and embarrassment you and your family experienced during breakfast. We truly regret that the situation was not handled with the discretion and sensitivity our guests deserve. For your future visits, please feel free to contact us directly when making your reservation, we will be happy to assist you with booking a room that includes breakfast to ensure a more seamless experience. Best regards, Robert Falls General Manager

Dear Patrick, Thank you so much for your kind words! We are thrilled to hear that Saigon Prince was the perfect "home base" for your first visit to Ho Chi Minh City. It is great to know you enjoyed our central location, comfortable rooms and amenities. We truly appreciate your recommendation and look forward to welcoming you back on your next trip! Warm regards, General Manager

Dear Lady - Thank you very much for your kind review. It’s wonderful to hear that our service, cleanliness, and central location contributed to a pleasant and relaxing stay for you and your family. We look forward to welcoming you again. * Best Regards, Thai Dinh Cong - Executive Assistant Manager

Dear Janet, Thank you for taking the time to share such a heartwarming review. We’re so happy you enjoyed your stay, our breakfast, and the warm service from our team. It’s always a pleasure to know our guests would return and we look forward to welcoming you back to Saigon Prince Hotel on your next visit to Ho Chi Minh City. Best Regards, Thai Dinh Cong - Executive Assistant Manager

Dear Sean, Thank you so much for your wonderful review and for choosing Saigon Prince Hotel once again, we are truly honored to welcome you back for the third time. We are thrilled to know you enjoyed our central location, just steps from Walking Street and close to all the must-visit spots like Saigon Centre and Ben Thanh Market. It is also great to hear that our clean, modern rooms and friendly team helped make your stay comfortable and memorable. We are especially glad you enjoyed the dishes at our lobby café, our chefs will be delighted to hear your compliments. Your recommendation means a great deal to us and we cannot wait to welcome you back for your next visit to Ho Chi Minh City. Warmest regards, Robert Falls General Manager

Dear Ye, Thank you so much for your thoughtful review. We are delighted that you enjoyed our prime location on Nguyen Hue Walking Street and found it convenient for exploring the vibrant city center. Your compliments to our team and breakfast service will certainly be shared with everyone. We’re grateful for your support and can’t wait to welcome you back again soon. * Best Regards, Thai Dinh Cong - Executive Assistant Manager

Dear Aimee, Thank you for your feedback. We’re happy to know you enjoyed our location, breakfast, and cleanliness. We apologize for the inconvenience regarding the bathtub design and appreciate your feedback, which helps us enhance guest comfort. We hope to welcome you back again. * Best Regards, Thai Dinh Cong - Executive Assistant Manager

Dear Michael, Thank you for taking the time to review our hotel and compare Saigon Prince Hotel with a 5-star hotel in the city. We take pride in our hotel and our room price is half the cost of the hotel you compared us with. Many guests that stay in our hotel find good value, great breakfast and tremendous location that seems to be more important to them. We have never had a guest check out of our hotel simply because they did not receive a welcome drink, sorry to hear this review from you that this was your reason to check out. I have instructed our staff to offer complimentary welcome drink for any guest who checks in and desires a welcome drink. We appreciate the feedback our guests provide and we always strive to improve. Best Regards, Robert Falls General Manager

Dear Lon, Thank you for sharing your valuable feedback. It’s wonderful that you enjoyed our breakfast, gym, and spa. Kim and Lili will be delighted to hear your kind words about their massages. We look forward to welcoming you back to Saigon Prince Hotel for another memorable experience. Best Regards, Thai Dinh Cong - Executive Assistant Manager

Dear Boon, Thank you for your kind feedback. We are pleased you enjoyed the New Year celebration from your room, as well as our location and amenities. We look forward to welcoming you back to Saigon Prince Hotel. * Best Regards, Thai Dinh Cong - Executive Assistant Manager

Dear KRISHNAKUMAR, Thank you so much for your thoughtful review and for choosing to stay with us. We are delighted to hear that you enjoyed our central location and that our team was able to cater to your Indian vegetarian preferences, especially for your family and children. It is always a pleasure to make our guests feel at home and we are so glad the special breakfast added to your experience. We appreciate your feedback regarding the security deposit. While it is currently part of our check-in process to ensure the safety and comfort of all guests, we understand that expectations and practices vary across destinations. Please be assured that your comments have been shared with management for review as we continue to improve and modernize our procedures. We are truly grateful for your kind words and hope to welcome you again on your next visit to Vietnam! Warm regards, Robert Falls General Manager

Dear Emidio, Thank you so much for your kind and thoughtful review. We are truly honored to have welcomed you back for a second stay and even more delighted to know that our location, food and service made a lasting impression once again. It is great to hear you enjoyed both the Vietnamese and Western cuisine options, we take pride in offering a variety that suits every palate. Your kind words about our staff and comfortable rooms mean a lot to the team. We look forward to welcoming you back on your next trip to Saigon. Warm regards, Robert Falls General Manager

Dear KAUSHAL, Thank you very much for choosing Saigon Prince Hotel and sharing your kind feedback with us. We are delighted to hear that your first experience booking through Agoda was smooth and you enjoyed your stay at our hotel. It is wonderful to know that you found our rooms clean our facilities well-maintained and our staff polite and welcoming. Your kind words are truly appreciated and serve as a great encouragement to our entire team. We look forward to welcoming you back for another pleasant stay in the near future. Warm regards, Robert Falls General Manager

Dear YOSHITAKA, Thank you for choosing our hotel to celebrate your 30th wedding anniversary and for sharing your kind review. We are delighted you enjoyed our convenient location, friendly service and thoughtful touches like the early check-in, room upgrade and cake. We are happy to hear you found the room spacious and the breakfast delicious. We appreciate your feedback regarding the noise from Dong Khoi Street and the lack of Vietnamese coffee at breakfast, we will take this into consideration for future improvements. It was a pleasure to have you with us and we look forward to welcoming you again on your next visit to Ho Chi Minh City. Warm regards, General Manager

Dear Hong, Thank you so much for your wonderful review! We are delighted to hear that you enjoyed the hotel's elegance, the friendly service from our staff and the quality of the breakfast. We are sorry to hear about the issue with the door key and will make sure to address it to ensure a smoother experience next time. We truly appreciate your feedback and would love to welcome you back for another stay! Best regards, Robert Falls General Manager

Dear Mavji, Thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed our prime location, breakfast and the warm hospitality provided by our team. Your kind words will certainly be shared with our staff, they will truly appreciate the recognition. We also sincerely apologize for the issue you encountered with the swimming pool. Your feedback is very valuable and I assure you this matter is being addressed with our maintenance team to ensure proper water circulation and cleanliness are maintained at all times. We hope to have the opportunity to welcome you back soon for an even more enjoyable stay. Warm regards, Robert Falls General Manager

Dear Thu, Thank you very much for taking the time to share your recent experience with us. We’re pleased to hear that you found our location excellent and your room clean and comfortable. Your positive comments are greatly appreciated. At the same time, we sincerely appreciate your constructive feedback regarding the lighting at the hotel entrance, bar and restaurant as well as the food display. We understand how these elements contribute to a four-star impression and guest experience. Please rest assured that we are taking your comments seriously and will review potential improvements with our team. We hope to have the opportunity to welcome you again and provide an even better stay next time. Warm regards, General Manager

Dear Erica, Thank you so much for your wonderful review! We are thrilled to hear that you had such a great experience with us. It is fantastic to know that our location, service and breakfast all contributed to making your stay memorable. We always strive to make our guests feel comfortable and it is great to see that we succeeded in accommodating your early check-in request. We look forward to welcoming you again on your next visit! Warm regards, Robert Falls General Manager

Dear Kevin, Thank you for your kind words and for choosing Saigon Prince Hotel. We’re delighted to hear that you had a wonderful stay and enjoyed our central location, cleanliness, and overall comfort. Your feedback is truly appreciated and serves as great encouragement for our team. We look forward to welcoming you back on your next visit to Ho Chi Minh City. Warm regards, Thai Dinh Cong - Executive Assistant Manager.

Dear Rubylyn, Thank you for your lovely review. We're thrilled to hear you had a wonderful time at Saigon Prince Hotel. It’s always our goal to make every visit memorable, and we can’t wait to welcome you back to Prince Hotel soon! Your sincerely, Thai Dinh Cong Executive Assistant Manager

Dear Flormando, Thank you so much for your detailed and heartwarming feedback.We’re so happy to know you had a wonderful stay with us and enjoyed our location, breakfast, and friendly service. Your kind words will be shared with our entire team as a source of great encouragement. We look forward to welcoming you back to Saigon Prince Hotel soon. Best Regards, Thai Dinh Cong - Executive Assistant Manager

Dear Christopher, It always gives our staff pleasure to provide our guests great service in a comfortable atmosphere and we are glad you have taken the time to post your feedback. I will pass on your kind words to our staff and I hope to personally welcome you back to our hotel in the future when you visit Ho Chi Minh City. Yours sincerely, Robert J. Falls General Manager

Dear Parinyapon, Thank you for your feedback and our team is glad you enjoyed your stay with us. We hope to welcome you back in the future. Best Regards, Robert Falls General Manager

Dear Stephen, Thank you for your lovely review! We are so pleased to hear you enjoyed your room, our attentive team and the breakfast buffet. It is also great to know that our location made it easy for you to explore the local cafes and restaurants, it is truly ideal for discovering the neighborhood's culinary gems. We truly appreciate your feedback and hope to have the pleasure of welcoming you back again soon. Warm regards, Robert Falls General Manager

Dear Lisa, Thank you for sharing your feedback! We are glad to hear that you enjoyed our location and the friendly service from our staff. We apologize that your room did not meet your expectations regarding the city view. We will certainly take your comments into consideration to ensure that we can provide a better experience in the future. We hope to welcome you back soon and provide you with a room that fully meets your preferences. Best regards, Robert Falls General Manager

Dear Phong, Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you had a wonderful stay at Saigon Prince Hotel and that our team’s dedication to providing exceptional service made a positive impact on your visit. We are also delighted that you found our rooms comfortable and well-equipped and that our central location enhanced your exploration of Ho Chi Minh City. Your recommendation means a lot to us and we look forward to welcoming you back for another memorable stay in the future. Warm regards, Robert Falls General Manager

Dear RYOKO, Thank you so much for your kind words and thoughtful review. We are delighted to hear that you found the hotel beautiful and appreciated the hospitality of our team. Your mention of their sincere assistance, especially during a difficult moment, truly means a lot to us. While we are glad you were comfortable in your room, we also appreciate your feedback about the lobby seating. We will certainly consider this as we look to improve our guest experience. It was our pleasure to assist you and we hope to welcome you back again soon! Warm regards, Robert Falls General Manager

Dear Minh, Thank you very much for your thoughtful review. We are delighted that you enjoyed our prime location right by Nguyen Hue Walking Street which is indeed a vibrant area perfect for families with children. We are also glad to hear you appreciated our enthusiastic staff and the smooth check-in and check-out process. It was a pleasure to host you and we look forward to welcoming you and your family again soon! Warm regards, Robert Falls General Manager

Dear khiet, Thank you for your exceptional review! We are happy to hear that you enjoyed our hotel's great location and reasonable pricing. We appreciate your feedback regarding the soundproofing and we will certainly look into it to ensure a more peaceful stay for future guests. We are especially grateful for your kind words about Tuyen and our front desk team, they will be thrilled to hear that. We look forward to welcoming you back soon! Best regards, Robert Falls General Manager

Dear Vikas, Thank you for taking the time to share your experience! We are so happy to hear that you and your friends had a comfortable and enjoyable stay with us. It is great to know that you appreciated our convenient location, breakfast and friendly staff. We hope to welcome you all back to Saigon Prince Hotel in the future for another wonderful stay! Best regards, Robert Falls General Manager

Dear TIMOTHY, Thank you so much for your kind words and for returning to stay with us at the Saigon Prince Hotel. We are delighted to hear that you enjoyed the modernization of the property, as well as the excellent location, friendly staff and quality of food. It is wonderful to know that your room provided great value and that your overall stay was a memorable one. We truly appreciate your feedback and we are grateful for your continued support. We look forward to welcoming you back for another excellent experience in the future. Best regards, Robert Falls General Manager

Dear Bach, Thank you for sharing your detailed feedback. We sincerely apologize for the experience you had and we deeply regret that it did not meet your expectations. We understand that the temporary change in the Executive Lounge service during the holiday period was inconvenient and we apologize for the delay and confusion regarding the Afternoon Tea service. This is certainly not the standard we aim to provide and we will take your comments seriously to improve the service and communication in the future. We are also sorry for the quality of the food and the disappointment you experienced with the Evening Canapes. We will review this to ensure our offerings meet the high standards we strive for, especially for our Club room guests. We understand your frustration and we truly appreciate you bringing these concerns to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the high-quality service and experience you deserve. Thank yo

Dear Robert, Thank you for your wonderful review and for choosing to return to our hotel. We are so delighted to hear that our team remembered you and that you enjoyed your stay once again. It is always a pleasure to welcome back guests who have had a great experience. We are thrilled that you appreciated our central location, cleanliness and the quiet atmosphere as well as the variety of breakfast options. Our team works hard to ensure every guest feels comfortable and it is rewarding to know that you were well taken care of during your stay. We look forward to welcoming you back for another memorable visit. Warm regards, Robert Falls General Manager

Dear Wong, Thank you for your kind review! We are thrilled to hear that you found the property to offer great value, a prime location and a high standard of cleanliness. We truly appreciate your feedback about the housekeeping and we will certainly look into improving the replenishment of amenities in the room. We are glad that you had an overall comfortable stay. We hope to welcome you back again soon! Best regards, Robert Falls General Manager

Dear Martin, On behalf of Saigon Prince hotel, we would like to extend gratitude for choosing our hotel to stay with us. It was a pleasure to have you as our guest. We hope that your experience with us met your expectations. Our guests satisfaction is important to us and we are delighted to know that you enjoyed your time at our hotel. We strive to create memorable experiences for all our guests, and your positive feedback serves as great encouragement for our team. Once again, thank you for choosing Saigon Prince hotel. We appreciate your patronage and hope to welcome you back in the near future. Warm regards, Robert Falls General Manager