No parking ”
Have Starbucks coffee
ภาพในบริเวณโรงแรมล๊อบบี้ค่อนข้างที่จะโอเคเพราพึ่งปรับปรุงใหม่ ส่วนภาพในห้องพักมีสภาพโอเค แต่ห้องน้ำมีสภาพต้องปรับปรุงอย่างมาก ท่อน้ำมีสภาพอุดตัน ในอ่างอาบน้ำเวลาอาบน้ำ น้ำไม่ไหล และไหลช้ามาก ซึ่งได้แจ้งพนักงานให้ทำให้แก้ไขปัญหาดังกล่าว แต่ก็ไม่สามารถแก้ไขได้ ซึ่งทำให้ผู้ใช้บริการไม่ได้รับความสะดวกเป็นอย่างมาก ดังนั้น ทางโรงแรมควรจะตรวจสอบแก้ไขห้องน้ำในทุก ๆ ห้อง เพราะเนื่องจากโรงแรมมีสภาพเก่า และสร้างมานานแล้ว ทำให้ท่อน้ำต่าง ๆ อุดตัน
การเข้าพักของท่านที่Sheraton Gateway Los Angeles H”
ทุกอย่างโดยรวมถือว่าดีครับ แต่สิ่งที่ดีเยี่ยมที่สุดสำหรับนักธุรกิจที่เดินทางพักเพื่อต่อเครื่องถือว่าเป็นโรงแรมที่เหมาะสมที่สุด เพราะว่าเดินทางสะดวก สบาย การบริการ หรือว่าห้องพักถือว่าอยู่ในเกณฑ์มาตรฐาน ถ้ามีโอกาสผมคิดว่าจะกลับมาพักที่นี่อีก ขอบคุณครับ
โรงแรมอยู่ในสถานที่ตั้งที่ดีใกล้สนามบินเพียง 10 นาท๊ เนื่องจากอยู่ใกล้สนามบินมากทำให้มีเสียงดังรบกวนตลอดเวลา สภาพภายในโรงแรมล๊อบบี้มีการปรับปรุงเรียบร้อยแล้ว ส่วนภาพในห้องพักมีการปรับปรุงอยู่ในสภาพดี และสะอาด แต่ส่วนในห้องน้ำยังไม่มีการปรับปรุงใหม่ ท่อน้ำมีการอุดตัน ฟักบัวมีสภาพเก่า ควรปรับปรุงในเรื่องห้องน้ำ
โรงแรมอยู่ภายในทำเลที่ตั้งที่ดีใกล้สนามบิน การบริการของพนักงานพอใช้ ความสะอาดของห้องพักโอเค มีสตาร์บัคอยู่ภาพในโรงแรม แต่สภาพห้องน้ำควรปรับปรุงเนื่องจากมีสภาพทรุดโทรม ท่อน้ำตัน และสภาพฟักบัวมีสภาพเก่ามาก ควรได้รับการปรับปรุง
โรงแรมใกล้สนามบิน ใหม่ สะอาด”
เข้าพัก1คืน เนื่องจากเดินทางถึงดึก ใกล้สนามบินดี มีรถรับส่งตลอด แอร์ในห้องมีปัญหา ก็มีพนักงานมาดูให้
การบริการของโรงแรมถือว่าอยู่ในระดับใช้ได้ ไม่ถึงกับดีมาก บางครั้งการให้ทิปกับคนขับรถ นักท่องเที่ยวก็ไม่รู้ ทีเหมาะสมในการให้ ทำให้บางครั้งผู้ให้บริการอาจจะรู้สึกไม่ชอบใจ การให้ยริการในส่วนของ ก็ใช้ได้เฉพาะที่ล็อบบี้ของทางโรงแรมทำให้ไม่สะดวก ควรจะจัดให้บริการฟรีแก่แขกผู้เข้าพักทุกห้องถึงห้องพักเลย อาหารเช้ามีไม่ค่อยหลากหลาย ควรจะมีอาหารเช้าแบบจีนหรือไทยบ้าง
ใกล้สนามบิน สดวกมาก มีรถไป laxทุก15นาที”
พนักงานบริการดี ห้องพักกว้างขวางสะดวก แต่ต้องเสียค่าที่จอดรถหากจอดในโรงแรมประมาน 36 เหรียญ แต่มีที่จอดรถใกล้ๆต้องเดินไปประมาน 5นาที ค่าจอดข้ามคืน 12เหรียญ
เป็นโรงแรมที่สะดวก สะอาด ทำเลที่ตั้งดีมาก อยู่ใกล้สนามบิน สามารถเดินทางไปสนามบินได้ภายใน 10 นาที มีรถรับ ส่ง สะดวก การบริการที่เป็นมิตร อาหารเช้ามีให้เลือหหลากหลาย
สะดวก สะอาด อบอุ่น”
สะดวกและค้ม้ค่ากับเงินที่จ่ายไป เพราะใกล้สนามบินใกล้แหลงช๊อปปิ้ง พนักงานในโรงแรมทุกคนให้การต้อนรับเป็นกับเองและดูแลเป็นอย่างดีโดยเฉพาะแคชเชียร์และพนักงานในห้องอาหาร
ไม่ประทับใจ ขับรถมาหาทางเข้ายากมาก พนักงาน valet ไม่เพียงพอ ต่อคิวregister นานมากเกือบครึ่งชั่วโมง โดยรวมการบริการไม่เหมาะสมกับชื่อโรงแรม
เจ้าหน้าที่ดูแลเอาใจใส่ดี ถึงแม้ยังไม่ได้ห้องพักก็เปิดห้องรับรองให้บริการก่อน เพราะเดินทางมาแต่เช้าและยังอยากพักผ่อนอีกทั้งมีสัมภาระมากมาย
เข้าพักในช่วงสั้นๆ เพื่อต่อเครื่องบินเที่ยวบินเช้า ห้องพักได้มาตรฐาน และมีรถรับส่งสนามบินสะดวกมาก ไม่เหมาะหากต้องการเที่ยวในตัวเมือง
Clean rooms, good customer service ”
The maid there did a really good job at cleaning the rooms. The room service was also excellent. Very kind and attentive. The only negative thing was the slow elevators. Also cigarette and weed smoke traveling through the vents.
Clean, Big Room and Good Location”
The Hotel concept quite similar to First World Hotel Genting Malaysia but this hotel is much much much better. Cant compare at all .Super clean, big room and easy check in & check out.Internet working well.
Nice and clean”
Has gym! Can do exercise in hear. Near the airport but quite. Very easy to call uber. Not far from the beach. Long beach is more beautiful and quite than Santa Monica.
charge more than they should and costumer support isn't responding”
They charged deposit when we checked in and promised to return but it's been more than a week and they haven't returned bac yet. the costumer support isn't responding either, this is not how an international hotel treats their costumer plus marriot takes cash as deposit I don't know why sheraton wouldn't. Definitely won't stay at this place again!
We stopped in La before our flight to NY. Nice that it was near the airport and the room was ok. There is also an Urgent care facility across the place so it was perfect since my sister had an allergy attack.
Very comfortable stay”
The room we stayed in appeared to be newly renovated. Everything was well designed and extremely clean and very comfortable. The only downfall was that the walls were thin, the guys staying next-door were up late and talking loud. Otherwise, the room was great. The restaurant food was definitely pricey, but the flavor was superb. The ribeye was an excellent cut of meat, and my dish of noodles, tomatoes, spinach and Andouille sausage was excellent.
Clean, busy Airport hotel”
Overally the hotel is good, very well maintained. It’s very busy time of year with many guests but handled well. The staffs are very nice and tried to be very helpful. The location is not the best far from beaches, site seeings in LA. The biggest problem is parking, They charge $40 sth for valet and some self parking with $20 sth per night. This is very costly and on the streets, hardly can find any space. Other than parking, I couldn’t see any major negative point.
Good , comfortable stay ”
Clean, comfortable and convenient close to the airport , free airport shuttle that runs 24 hours which is amazing , 10 mins by airport shuttle to LAX which is great for transit stay . Close to JW steakhouse which has great steaks . There is a bus service about 10 mins walk at the back of the hotel with cheap and easy bus ride to Santa Monica for a quick day trip . Nice pool but didn’t have chance to use it .
Toilet paper rolls too far from toilet. Parking very expensive
Nice Room, Near Airport”
The room is nice and very clear. Bed is big and comfortable. Location is very near LAX Airport with Free Shuttle Bus Service to Airport. Only Valet parking available for this property. free Internet is very slow.
Big and Clean Room”
Food at the restaurant for breakfast is good and Yummy.. But in the club resto is so so only. So better dont buy Breakfast include.. Just order breakfast as what you want.. its a bit expensive though..
Perfect choice for us as after a long flight and long queue at LA immigration clearance. We waited outside the arrival area for the shuttle bus that brought us to the hotel. Very convenient and quite helpful staff/drivers. Check in was off peak t so it was easy and minutes after we went straight to our bed. It was a welcome respite after long flight from Japan. Luxurious bed and soft linens. Toiletries provided were basic but coffee facilities were great. If we trek back to LA and need a bed, will stay here again. Its convenient when catching late nights or early morning flights.
good but lack of transportation and front desk staff”
everything was good, except only 2 staffs in front desk and they serve spg member first, we need to queing long line to check in. There is also no public transportation or shuttle bus to downtown or hollywood or other places. suitable for people who has early flight or late arrival because it just 5 min from LAX
clean and comfort”
The hotel has free shuttle bus and it is the most comfortable the driver is very nice and polite. Subway restaurant is just across the parking lot. Starbucks is at the 1st floor of the hotel. Bed is good. Staff are very nice and helpful. However, the hotel is under renovated, creating a very loud noise but only in the lower floors.
Airport accesiible hotel”
We had aproblem with our internet connection. Only one gadget can access into it. We complained about this, but no actions has done. We booked this hotel thru agoda an hour before we arrived. It took us 30-40min for them to finish the check in process. They said, thehave not received any email yet from agoda. A hassle process. We shoud've called the hotel directly.
Best of the bunch at LAX”
Over the years I have stayed at most of the "chain" hotels at LAX I found the Sheraton to be the best of an understandably bland and impersonal bunch. Everything was of the standard expected. Efficientservice, clean and comfortable rooms, free airport shuttle, good bar and restaurant. Don't expect a good ol' boy welcome, but do expect and receive polite attention.
Only one night in LA this trip. Good clean Sheraton hotel very close to LAX. Located on Century Blvd. near entrance to both 405 & 105. Valet parking is $33/night+tip. Self-parking ($13.50) is in back of hotel across street...dark and lonely at night.
Great transit hotel ”
The hotel is very modern and have everything a decent 4-5 star hotel has to offer; great convenience to the airport with free shuttle bus services to and from the hotel and airport. The hotel has a good gym and great selection of breakfast. Staff were friendly, the hotel has that modern Art Deco feel to it, worth staying for transiting purposes.
Great Hotel ”
This was the second time in two week i had stay at this hotel. Both times were wonderful, the service was great and the food was great. I liked the roomservice too. for all travelers tis is the right place to stay
Great Stopover Hotel”
I had a stopover here enroute to Atlanta. The hotel is only 5 mins away from the airport and there is free shuttle bus provided, to and fro, every 15 - 20 minutes. The room is spacious, but you hve got to walk a fair bit for outsite food. Overall, there are lots of similar hotels nearby, not much to see around the vicinity, but offers a good stopover with good comfort.
Nice Hotel close to LAX airport”
Just stayed overnight for. The room was comfortable. Nice fitness center. Breakfast buffet was very nice but very expensive. Starbucks coffee located in lobby. Free shuttle was prompte and convenient between LAX and Hotel.
What you expect from a Sheraton”
this place has great rates for rooms, and it's right next to lax, very handy for business travel. much the same rates as the very average hotels nearby, but heaps cleaner and more comfortable. the staff were very helpful.
The hotel's location is convenient - very close to the LAX Los Angles Internal Airport. Don't pre-pay for transfer to the Hotel as the hotel provides and excellent free transfer service to and from the airport. The mini bus "Joe's" leaves from just outside the baggage collection area, near the information desk. We arrived early around 7:00am, expecting to have to drop our bags and come back early afternoon as the official check in time was 3:00pm. The check-in was efficient and courteous and they found us rooms in about 10 minutes. Great pillows and comfortable bed.
Close to LAX, but that's it.”
Pros: Close to LAX (LA International Airport) Cons: 1) The hotel is outdated 2) The staff members at the front desk are not very helpful (but, the servers at the hotel restaurant were wonderful) 3) There is nothing around the hotel (this is the just one-night hotel for the next-day flight, I think). Plus, it seems that the reservation process between this property and Agoda is not smooth: It took over two weeks for me to confirm the reservation at this hotel through Agoda.
Great location and hotel”
We stayed here after a flight from Australia. It was so good to be able to walk to the hotel. About 20 mins to stretch the legs after a flight. Check-in quick. Room clean,.bed comfy. Bar downstairs really good, good food. And a soak in the hot tub left us feeling human again. Perfect airport hotel.
ITS OKAY JUST FOR BUSINESS TRIP”
But I would go other hotel if im traveling
Lovely Hotel & Staff”
A great place to stay if you have to at LAX
Perfect for airport”
Great location, with courtesy airport bus. Good sized room, nice food downstairs.
We Had Stayed Here Before”
Still needs a little more renovation. Granted the flight was delayed so stayed here. I was fortunate to book ahead so happy to have a room. The room was dated, but reasonably clean. It will improve once renovations finish. This is my second stay and I will stay again, I know they will work it out.
2 night airport stay”
Nice hotel with lovely rooms. Near airport so good for flight stopover . Light sleeper but slept well with earplugs and had no problems. Booked club room which has limited snacks all the time and provides a small breakfast selection 6-9am but is enough plus provides pre dinner snacks 5.30-7.30pm. Soft drink, water and coffee available, no alcohol 🍷 provided at pre dinner drinks just usual drinks.
Everything You Need”
This hotel is very comfortable, clean and well maintained. Staff are friendly and the facilities are excellent- especially the gym/fitness room. Shuttle buses conveniently run every 10 minutes to and from LAX nearby. I would defintiely stay again
Came from Fresno to LA to go to a Rams vs. Texans game with my Fiancé, staff was nice it was busy down stairs because of the air port but our room was quite & so cute & classy & clean. Our room had a view of the air port & we LOVED it specially at night. You can hear the air planes at night but it wasn't bad we slept amazing, there's a Starbucks in the hotel and two others within walking distance, plus a pizza place and sandwich place within walking distance super convenient since parking is expensive down there! Overall good experience.
Great food and convenient to the airport for long layovers”
The food was above and beyond my expectations, and they have a lot of local LA and Californian craft beers on tap in the bar which was a nice added touch. Beds were super comfy. Amenities were sparse - bring your own shampoos etc!
Very near the airport.”
There was a problem with the room when I arrived. The staff let me use another vacant room temporarily. I reported it at once and it was fixed in 15 minutes. Good job. The bar downstairs is superb. There is also a starbucks downstairs. nice stay in this hotel.
Very very good”
Great service and well priced. Gateway is next to LAX but does not suffer from aircraft noise as some hotels do. Great location if you only have a night or two in LA, especially if you're onward connecting to another US destination.
Hotel room is clean and comfortable. Staff could be more helpful... I was checking in with two kids 4&8, with 2 suitcases, 1 car seat and two bags but nobody offered help for unloading our baggages and needless to say, delivering to room too.
Fantastic room, with fantastic service. We had an issue with our safe but within 5 minutes of calling the front desk someone had arrived at the room to fix it. The hotel is close to the airport but not so close to most restaurants and shopping facilities if you do not have a car. The only thing that could have made the trip more enjoyable would have been a refrigerator in the room.
Late checkout compensates for noise”
Be aware that renovation work begins early in the morning so do not plan on sleeping in before a long flight. I was also a bit peeved to find that by the time an adminstration charge of $5 plus other service and tax charges were added, in addition to the required tip for the person delivering a very lukewarm burger, it cost $30!
Slightly overpriced but the location makes it worth it. The room was kind of disheveled when I checked in (dresser, lights, tables, weren't in their exact places as if the floor was vacuumed but not furniture not replaced, but no big deal, just poor appearance for the money). Ate late dinner in the bar, the food and the staff were both excellent. I will stay here again without researching other hotels because we like Sheraton, and it is so close to the airport. We usually arrive/depart LAX from/to long international flights, so this is an excellent choice.
Typical airport hotel ”
Average airport type hotel nothing special rooms outdated and in serious need of renovation. Overpriced for the quality and service. Would give this hotel a miss really does not deserve the Sheraton name.
A nice location hotel”
It's a normal, standard, branded 4* hotel. The location is good but it doesn't provide convenient parking service. If you park in the back of this hotel, that is really expensive. it's not a full day charge parking place, every time, you leave the parking place, it will re-calculate.
Good transit hotel. Free WIFI would be handy”
As transiting passengers it was very good. We were able to have a good rest in a well furnished and comfortable room. The location from the airport is very handy and the shuttle service is well done. The shuttle drivers are very helpful. We will be return customers
One Night Stand”
Our stay was as expected. We use the Sheraton as a rest stop from long vacations on the way home to Guam. We drive into LA from San Diego, spend the night then fly the next day. Both times we have done this, we were efficiently received at reception, by staff that knew their jobs and were quite friendly. The rooms are what one may call "GAQ", Good Average Quality, with the usual coffee maker and set up. Restroom amenities pretty much nonexistent, typical hotel towels. No complaints, no superlatives, just clean, neat, functional rooms. We were surprised on our first visit at how quite the hotel was, given it is only about 8 feet from the airport. No airplane noise on either our last or this trip. Paparrazzi is an excellent restaurant, and provides a great capping meal for the end of a great vacation. Ingrid, our waitress, was very kind, and supportive, and food was very good---highly recommended. Finally, the transportation to the airport via shuttle worked just as one hopes, with a competent, friendly driver, who helped valiantly with our 4 large and heavy bags! We will use the hotel on our next trip in a similar manner, but would not for a longer visit to LA, as we would want to be in another part of town.
I was only there overnight but from what I experienced the staff were friendly and very helpful. Got a discounted rate online which was reasonable. It is basically at LAX so takes about a minute to get to and from the airport, maybe 2. Had something to eat while at the bar and the food was quite good. There is an Italian restaurant there which is supposed to be amazing. I'd definitely stay again and definitely recommend others to stay there.
Perfect stop in LA”
I love the hotel because it is just right at the airport and was perfect for me due to my connecting flights to other cities did not happen until the next day. The transportation to and from the airport was great. The staff at the check in/out were great. The room is excellent. The meals were also great and the room service people were also great. I would definitely stay there again in the future!
Great stay for overnight layover ”
I had a great stay at this hotel. I was in LA overnight between flights from Australia to Mexico and the hotel was just what I needed after a long trip. Clean room, super comfortable bed, friendly staff with an easy check-in and checkout and a Starbucks in the lobby to top things off! Would stay here again with no hesitations.
Good location to airport”
My stay at the Sheraton was slightly disappointing. On the page it advertises free Wifi for the hotel as well as in room Wifi. However, hotel staff pointed out that only the Wifi in the lobby was free. Talk about misleading advertisement. On top of that, after checking into my room, I found my bed side lamp and phones were unplugged. And had to call room maintenance to sort it out. It was good the hotel staff were helpful and friendly though.
We enjoyed our stay at this hotel for the one night while passing through LA. The only issue we had was it was classed as pet friendly which is why we booked it as we travel with our cat. I was rather shocked to be charged $50 with the excuse is they get extra cleaning after a pet. It would be better if they showed their pet charges in advance as this is expensive. The air conditioner in our room tended to have a loud rattle every so often which tended to wake us up but this problem should be easily fixed.
Excellent place near airport”
We only had one night here before a domestic flight the next day. It was very comfortable nad staff were very nice and helpful. The restaurant was good (if on the expensive side). Not sure how place would be if you wanted to get out and explore.
Ideal LAX location for business travellers”
Location is fast access for LAX travellers. Fully caters for business travellers. Offers free LAX airport-hotel shuttle which is very handy. This is an extremely busy hotel with many guests and function centre. Check-in lines get a little long. Traffic jams in in hotel porte-cochere area when function held at the hotel. We were unlucky to be trying to get to LAX airport by hotel shuttle for our international flight that night...no one's fault...we were just unlucky. StarBuck onsite - convenient. Gym and pool were good. Staff are very helpful and friendly. One nice thing I noticed was that porter are not aggressive,does not hassle you to try take your bags. I preferred to manage myself. Unlike other hotels. I would stay here again on my next return to LAX.
the hotel is okay”
I stayed in many hotels so I am pretty surprised by this hotel. It is kind of 'old', as in you know that this building has been there for quite a while. Example, nowadays we have the slide card into the hotel room but they don't have such. I guess it is because last time when they design the hotel, this was not in place yet. But overall, the bed is great. it is renovated. easy access to airport.
Good for an Early Flight”
We were only there 6 hours but got a good sleep. The shuttle got us to the airport without stress. It was a good place to stay for our purposes. Do I really have to write more before I can submit this. I just want my Agoda points. So thanks. Okay, I'll keep entering characters.
Very pleasant and comfortable.”
The location was so convenient to the car rental return and airport. The big disappointment is that they say there is parking and valet parking when there is only Valet parking for an outrageous $30.00 per night. This is very misleading. There are 2 airport parking lots at the back for $13.00 or $17.00 but no in and out service. Other than parking the hotel is very nice.
great for transit stay”
We arrived late afternoon at LAX and after seeing 100+people in the car rental company, we decided to taxi my mum and kid to Sheraton with room service, with around $10, they were nicely rested in the hotel yet the room service was bit pricey and tasted stale. However, room was very comfy with nice airport view, my son kept standing on the couch watching airplanes take off, great for kids who are fascinating about airplanes! Valet parking is pricey too, but with 5mins walk at the back, you can park with $15/day which is a okay option.
Not worth the value”
Bad experience with Sheraton. Upon check in, the staff was not clear who will put the bill, Agoda or Sheraton. It's a good thing I got the receipt from them anyway. Though they provide Starbuck coffee powder, the coffee maker was extremely dirty with dust covered, and I couldn't cook it what so ever. My colleague's room had his toilet not working.