A bit isolated. No direct beach access. No dialing outside the hotel. Useless staff.
The unit, a one-bedroom apartment on a second floor in my case, is really beautiful and in great general state and condition.
When I made the reservation for this hotel I did it based on price, which is acceptable, AND based on the pictures showing a beach. Yes, the beach is there, somewhere, after all this is the Punta Cana area, but the hotel does not have direct access.
The worst part is the staff (and by "staff" I'm referring to the reservation/sales/front desk people and NOT to the other hotel workers, such as maintenance, housekeeping, etc., who, otherwise, were great). First of all they did not honor my request saying that I needed TWO beds (we were two people who did not share beds). They didn't change me to a two-bed unit. I spent my vacation sleeping on a roll-out couch. There was not a single attempt to inform the guest about amenities, restaurants, places to go, things to do, etc. Everything had to be asked. They didn't even provide a map of the Bavaro area (you actually need one), so we were practically driving around not knowing where to go or what to do. Except for the positive points I mentioned above, the rest was a disappointment.