Excellent
From 2014 reviewsSee what guests said
8.3
Thaison Palace Hotel
Thaison Palace Hotel
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Superior Thaison Palace Hotel
Superior
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Interior view Thaison Palace Hotel
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Beach Thaison Palace Hotel
Beach
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Beach Thaison Palace Hotel
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Location
Excellent
8.7
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  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Hot tub

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Room choices
8.4
Excellent
Room comfort & quality
Family Suite City View (4 adults)
Family Suite City View (4 adults)
...
  • City view
  • 40 m²/431 ft²
  • 2 queen beds
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Deluxe Triple
Deluxe Triple
...
  • City view
  • 35 m²/377 ft²
  • 1 single bed and 1 queen be...
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Family Deluxe City View (4 adults)
Family Deluxe City View (4 adults)
...
  • City view
  • 38 m²/409 ft²
  • 2 queen beds
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Suite City View
Suite City View
...
  • City view
  • 40 m²/431 ft²
  • 1 single bed and 1 queen be...
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Deluxe
Deluxe
...
  • Nature view
  • 20 m²/215 ft²
  • 2 single beds and 1 double ...
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Superior
Superior
...
  • No view
  • 18 m²/194 ft²
  • 2 single beds and 1 double ...
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An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Vietnamese cuisine
Vietnamese cuisine
Tony's Coffee
70 mVietnamese
Quan 19
110 mVietnamese
Crystal Restaurant
180 mVietnamese
Asian cuisine
Asian cuisine
HALOS Restaurant
30 mAsian, International
Banh Xeo Zon Pancake
60 mAsian, Vietnamese
Authentic Panorama Restaurant
120 mAsian, Vietnamese
Cafe
Cafe
Hoa 10 gio Floral & Book Cafe
50 mCafe
Kem Tiamo
120 mCafe, International, Italian
Roots
210 mCafe

What they offer

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What's nearby

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2014)
8.3
Excellent
Filter by guest type:
Cleanliness8.1
Facilities7.2
Location8.7
Room comfort and quality8.4
Service8.6
Value for money8.4
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Superior
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Family Deluxe City View (4 adults)
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12345
8.0
Jien from Malaysia
Family with teens
Family Suite City View (4 adults)
Stayed 2 nights in April 2018
Breakfast should be improved ”
Great location with friendly staff
Reviewed April 20, 2018
9.6
Marian from Australia
Group
Family Deluxe City View (4 adults)
Stayed 4 nights in April 2018
Great hotel”
Nice place to stay near the old city, Moon is great and very helpful. Would come back here for sure.
Reviewed April 18, 2018
10.0
Thi from France
Family with young children
Deluxe
Stayed 1 night in April 2018
Super service, friendly, near bus stop to airport, good advice.”
In old quarter, highly convenient...
Reviewed April 15, 2018
9.6
Vicki from United Kingdom
Group
Suite City View
Stayed 7 nights in April 2018
Hanoi stay with Trips”
We arrived at the hotel and was greeted by staff at the hotel. Mrs Moon was very helpful and arranged everything for us. Gave us information on what to do locally and booked us trips to Ha Long Bay, Tam Coc, Hoa Lu, Trang An, and Bai dinh. All trips where superb and ran smoothly. I recommend her to people who stay and travel to Hanoi. Thank you top Mrs Moon and all of her staff, for making our stay enjoyable as nothing was too much for them :-)
Reviewed April 13, 2018
6.8
G from United States
Family with teens
Family Suite City View (4 adults)
Stayed 8 nights in March 2018
Good”
This property is quite close to everything that we wanted to go to. Being in the Old Quarters the hotel itself is quite old. The picture made the family suite looked really comfortable, but in real life it's a bit small. The cleaning staff doesn't clean very well, we stayed there for 8nights but the room was probably cleaned twice. They took the trash out, straightened sheets, changed out towels...but the floor and sink weren't cleaned everyday. Breakfast was good for the price with some hot food and fruits. The staff is friendly and helpful. Laundry can be done for $3/kg which is not too bad. Wifi goes in and out, if it's slow ask the staff to reset.
Reviewed April 12, 2018
8.0
CHIEN from Malaysia
Family with teens
Family Deluxe City View (4 adults)
Stayed 1 night in April 2018
It is a hotel with some ages already. But room and cleanliness still ok. Breakfast also decent ”
Strategic location to access old quarters. Good
Reviewed April 05, 2018
10.0
Pairut from Thailand
Group
Family Deluxe City View (4 adults)
Stayed 1 night in April 2018
thai”
good
Reviewed April 05, 2018
10.0
Deserie from Philippines
Group
Deluxe
Stayed 2 nights in March 2018
Best assistance whenever you need”
Best breakfast. Very accomodating staff.
Reviewed April 04, 2018
7.6
Jackson from Singapore
Couple
Superior
Stayed 2 nights in March 2018
Quaint little hotel.. ”
Excellent staff (Miss Moon) at the front desk who gave us a v. Good recommendation for dinner nearby on our first night. She was attentive and very helpful. Hotel and room interior are dated with a retro outfit. Quaint winding stairway led up to 8 floors. Bed was comfortable for one good night's sleep. Breakfast was reasonably well stocked and good to suit our vegetarian palate for the trip.
Reviewed March 27, 2018
9.2
Nusara from Germany
Solo traveler
Suite City View
Stayed 1 night in March 2018
Nice place , awesom Staff”
Moon is very helpful person! Good foods , nice location and nice room
Reviewed March 15, 2018
10.0
pichetpong from Thailand
Family with young children
Deluxe
Stayed 4 nights in March 2018
Very happy to stay”
Very happy to stay
Reviewed March 15, 2018
10.0
pichetpong from Thailand
Family with teens
Suite City View
Stayed 4 nights in March 2018
very happy to stay”
thaison hotel í very nice and so comfortable mis Môn and all the staff í vey helpful
Reviewed March 15, 2018
9.2
Ian from United Kingdom
Family with teens
Deluxe
Stayed 3 nights in March 2018
Friendly hotel with travel desk”
Located in easy walking distance from the old town and 10 mins drive from the train station this one comes recommended. Helpful friendly staff, the travel desk arranged us a Ha Long bay trip, we were allowed to leave bags in reception after checkout while we waited for our train. Lift to all but the 9th floor, Ok breakfast, catering mainly for local taste but they happily cooked us an omellette.
Reviewed March 12, 2018
10.0
Dean from United Kingdom
Family with young children
Suite City View
Stayed 3 nights in March 2018
Good”
Excellent hotel in great location with great staff and facilities. Highly recommend for visitor from abroad. 5⭐️⭐️⭐️⭐️⭐️
Reviewed March 09, 2018
10.0
Dean from United Kingdom
Family with young children
Deluxe
Stayed 3 nights in March 2018
Excellent location friendly staff w”
Excellent hotel in great location with great staff and facilities. Highly recommend for visitor from abroad. 5⭐️⭐️⭐️⭐️⭐️
Reviewed March 09, 2018
10.0
Andreas from Germany
Couple
Superior
Stayed 2 nights in March 2018
Good Location in the old city to discover Hanoi”
Very helpful staff, ist was no problem to change reservation upon Arrival. It is also possible to book tours in the lobby. The Hotel is offering a laundry Service (good for a backpacking Tour).
Reviewed March 09, 2018
10.0
Andreas from Germany
Couple
Superior
Stayed 1 night in March 2018
Cenrally locacet, helpful staff”
Very helpful staff, ist was no problem to change reservation upon Arrival. It is also possible to book tours in the lobby. The Hotel is offering a laundry Service (good for a backpacking Tour).
Reviewed March 09, 2018
4.0
Daniel from Canada
Couple
Superior
Stayed 3 nights in February 2018
Gross”
This place was over represented online. It was dirty, gross and ad huge cockroaches.
Reviewed February 25, 2018
10.0
Yoonoh from South Korea
Group
Family Suite City View (4 adults)
Stayed 1 night in February 2018
Good location and staff”
I'm satisfied with this hotel, because breakfast is good, and cheaper price, and near the HoanKiem lake. So it is good location.
Reviewed February 19, 2018
9.2
APRIL from Philippines
Group
Family Deluxe City View (4 adults)
Stayed 2 nights in February 2018
Exceptional”
Ms. Moon is very helpful. Good location
Reviewed February 19, 2018
12345
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