Recent customer comments

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Excellent



based on 1738 reviews
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 8.7
  • Room Comfort/Standard 8.3
  • Service 8.6
  • Value for money 8.5
  • Food/Dining 7.6
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YOUNGJO from Japan
Solo traveler
Superior
Stayed 1 night in May 2016
I enjoyed staying there.
I stayed there only one night. So I can't judge everything about the hotel. But I think it is really reasonable price and the people are so kind to me. Location is good. It is very near the Hoan Kiem Lake and takes 5 minutes on foot. When I tried to find good place to eat, the clerk recommended one. It is a vietnamese buffet which I can enjoy vietnamese food as much as I can. I was satisfied the choice. Than you to all.
Reviewed May 30, 2016

damien from Canada
Solo traveler
Superior
Stayed 1 night in May 2016
Good
Will come back for sure
Reviewed May 26, 2016

Christian from Australia
Solo traveler
Superior
Stayed 5 nights in May 2016
Clean and covenient but...
The hotel is very conveniently located to Hoan Kiem and great restaurants (Halos, Little India, etc.). Rooms look great and staffs are friendly. However there were several issues during my stay: (a) Agoda booking problem, (b) small roaches in the room, (c) power shutting off early in the morning.
Reviewed May 26, 2016

Viet from Vietnam
Group
Superior
Stayed 2 nights in May 2016
My review
Staff and location are excellent. The room is little, TV is not working.
Reviewed May 25, 2016

Yin from Malaysia
Group
Family Deluxe City View (4 adults)
Stayed 1 night in April 2016
Decent Place
Everything just perfectly fine except there is some bad odor in the toilet.
Reviewed May 23, 2016

Bui from Vietnam
Family with older children
Superior
Stayed 1 night in May 2016
Nice -
Nice place and really friendly staffs :--)
Reviewed May 16, 2016

Johanna from Namibia
Business traveler
Superior
Stayed 7 nights in April 2016
Good
Really enjoyed my stay there
Reviewed May 06, 2016

viet from Vietnam
Solo traveler
Superior
Stayed 3 nights in April 2016
Location good
Should have breakfast inside Hotel
Reviewed May 05, 2016

bin from Vietnam
Couple
Superior
Stayed 1 night in May 2016
The best hotel in Hanoi Old-Quarter
Fantastic hotel and amazing customer service. We got nice room, clean and beautiful. Staff funny, friendly and like chatting with us. I and my boy friend were invited the Vietnamese Tangyuan. We love this hotel and all staff.
Reviewed May 05, 2016

mandeep from Vietnam
Family with young children
Superior
Stayed 1 night in April 2016
Satisfactory
Satisfactory
Reviewed May 03, 2016


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