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Excellent



based on 1736 reviews
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 8.7
  • Room Comfort/Standard 8.3
  • Service 8.6
  • Value for money 8.5
  • Food/Dining 7.6
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Joshua from United States
Groups
Deluxe
Stayed one night in August 2016
Fantastic location, excellent staff, great place to stay in Hanoi
We stayed here for a coupl nights, and found the staff to be very very friendly. Standout was Moon (Nha) who was available to answer every question, and even hooked us up with an upgraded suite when the twin bed option was unavailable. Only negative was construction nearby in the early hours of the morning, which seemed to be present everywhere in the old quarter. Overall had a great time, thanks again for having us.
Reviewed August 03, 2016
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don from United States
Couples
Deluxe Triple
Stayed 21 nights in July 2016
Dust etc otherwise ok
Construction next door 7am very noisy. They transferred to sister hotel Parkson which was quiet. Room cleanliness was not good... dust accumulated for perhaps months, under bed also very bad. Maids did not leave towels occasionally, long stay. Staff was otherwise excellent cheerful and very helpful!
Reviewed August 03, 2016
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Syed from Singapore
Business travelers
Superior
Stayed 2 nights in July 2016
sdf sdf sd
ssdf sdf sdf sd f
Reviewed August 02, 2016
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Minh from Vietnam
Business travelers
Superior
Stayed one night in July 2016
Good hotel and service
Good in general
Reviewed July 29, 2016
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MIN from Singapore
Solo travelers
Superior
Stayed 2 nights in July 2016
Clean and good service
Its a pleasant place to stay. Especially the receptionist named Moon, always smiling and ready to address any issues. She is also very helpful, polite and customer oriented. Overall pleasant experience
Reviewed July 28, 2016
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Martin from Hong Kong
Solo travelers
Superior
Stayed one night in July 2016
Thaison Palace
The rooms are very nice and the location is also good
Reviewed July 13, 2016
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Martin from Hong Kong
Solo travelers
Superior
Stayed one night in June 2016
Thaison Palace
The rooms are very nice and the location is also good
Reviewed July 13, 2016
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yuchih from Taiwan
Solo travelers
Superior
Stayed one night in July 2016
Great !!
Nice hotel!! It is my first choice in Ha Noi.
Reviewed July 11, 2016
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Trung from Vietnam
Families with young children
Family Deluxe City View (4 adults)
Stayed one night in July 2016
it's ok
room small
Reviewed July 11, 2016
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phuong from United States
Couples
Deluxe
Stayed one night in June 2016
excellent hotel
Friendly staff, good location, the room pretty clean, first time been here and feel lovely,highly recommended.
Reviewed July 06, 2016
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