Great location next to West Lake”

Dated hotel in need of a refurb. Overall a bit expensive for what it is but great location and around the corner you've got a great Bahn Mi Shop and a Burger Restaurant. If Vietnamese food is more your style then there is a great Bun-cha shop close by.

Under repair (February 2017)”

This hotel is situated outside the old quarter on the lake. Not much to do in surrounding area and really ideal if you just want a break from the constant honking of horns in Hanoi! The hotel is undergoing some much needed renovations so everything outside was quite dirty and dusty but the rooms were clean and reasonably large with good balcony. Beds comfortable but not soft.

A hight standing hotel in a quiet environment”

Built near the West Lake, this confortable hotel offers a double avantage: to have a spacious, pleasant and quiet environment and, in the same time, to be not too far from the center of the capital. Rooms are bright.The buffet for breakfast is large and diverse.The staff is rather discreet but available. A good address.

terrible hotel”

This hotel is perfectly located on the west lake, with a beautiful view. everything else about this hotel is terrific. rooms are very old, staff absolutely don't care about you (when i went out of taxi with my luggage the groom smoking a cigarette outside didnt move from his chair an didnt help me for anything), breakfast is not good. doesn't worth the price.

A Business Hotel only”

This is not now a tourist hotel, no karaoke room, no fitness centre, no souvenir shop, no golf course (has a golf driving range hitting into water) Hotel pool is a public pool, which members of the public can pay to use. Hotel guests have free access to pool but most days getting chairs around pool can be difficult.

Location good, but very old”

Hotel is very old, the beds are quite hard, I like them much softer. The rooms are Hügels and clean, but the bath tub was not attached to the wall anymore. The swimming pool is ok, but there were many locals that tried to learn swimming. Many sunbeds are broken.

Excellent”

Very nice and quiet place with very beautiful view.

A little bit old ”

But the view is great. We would like the swimming pool is cleaner.

good hotel”

good hotel

Real Nice Hotel!”

Small brekfest

Not 4 star hotel”

Hotel is in excellent position relatively close to downtown. Problem could be with mosquitoes because of high level of humidity and position along the lake shore. Room furniture is old and in a bad condition. Breakfast does not offer too much choices and it was generally the same. Generally, I will say it is 3 star hotel.

Unexpectedly dissapointed ”

Upon checking into Hotel , was told to provide signature with a 3/4 folded document to sign . Persisted to see and understood the hidden content before signing but was rejected even after numerous request with irritation . Created a sense of insecurity staying and wanting to switch to other hotels but eventfully stayed on to save the hassle claiming from Agoda for the pre payment .

threadbare, minimal staff ”

After arriving late from Hue, we found ourselves in this rather dingy place that had clearly seen better days. The porter out front did not help us with your bags, though the people at desk were friendly but did not speak good English. When we went to the deserted bar to get a glass of wine we found they only had a few bottles in a locked cabinet, at rather a high price and did not serve wine by the glass. The food options were limited. Initially the place was deserted except for a loud karaoke party occupying the lakeside bar which was closed to us.Later a bus load of tourists arrived so we were reassured that there were other guests. The breakfast buffet was largely inedible. But it was inexpensive and we only needed a place to sleep before we caught our plane out of Vietnam...but a disappointing coda to our otherwise spectacular ten days in Vietnam.

What a pity!”

The hotel has a golden location and a nice view; but it is too old. Everything here is downgraded, staff is poorly friendly and breakfast is horrible.

easy way to airport”

easy way to airport

easy way to airport”

easy way to airport

old hotel”

old hotel

actual facilities not same with photo.”

The bathroom is look old model and dirty, reception is same. i feel cheating, not good for meeting with customer.

POOR”

castro's hotel

Nice hotel”