Acceptable”

Location is not close some areas for going around but suitable for people who go for relax or biz trip. Anyway it is convenience for me since i need to work in hotel next by. Room are clean and large, there's swimming pool and nice view for taking photos. Breakfast has some traditional food. Will return for biz trip or relax.

A hight standing hotel in a quiet environment”

Built near the West Lake, this confortable hotel offers a double avantage: to have a spacious, pleasant and quiet environment and, in the same time, to be not too far from the center of the capital. Rooms are bright.The buffet for breakfast is large and diverse.The staff is rather discreet but available. A good address.

Not 4 star hotel”

Hotel is in excellent position relatively close to downtown. Problem could be with mosquitoes because of high level of humidity and position along the lake shore. Room furniture is old and in a bad condition. Breakfast does not offer too much choices and it was generally the same. Generally, I will say it is 3 star hotel.

Under repair (February 2017)”

This hotel is situated outside the old quarter on the lake. Not much to do in surrounding area and really ideal if you just want a break from the constant honking of horns in Hanoi! The hotel is undergoing some much needed renovations so everything outside was quite dirty and dusty but the rooms were clean and reasonably large with good balcony. Beds comfortable but not soft.

great QUIWET place in a very very busy city”

good been there a lot over the last 6 years My favorite place to stay in Hanoi

normal”

The hotel is a little way off center of Hanoi city. I had to deposit my passport at reception until tomorrow morning.

terrible hotel”

This hotel is perfectly located on the west lake, with a beautiful view. everything else about this hotel is terrific. rooms are very old, staff absolutely don't care about you (when i went out of taxi with my luggage the groom smoking a cigarette outside didnt move from his chair an didnt help me for anything), breakfast is not good. doesn't worth the price.

Good”

Hotel in a fabulous location but very tired and needs care Was peaceful and had good birw from room but walls and bed skirt dirty

Great location next to West Lake”

Dated hotel in need of a refurb. Overall a bit expensive for what it is but great location and around the corner you've got a great Bahn Mi Shop and a Burger Restaurant. If Vietnamese food is more your style then there is a great Bun-cha shop close by.

Location good, but very old”

Hotel is very old, the beds are quite hard, I like them much softer. The rooms are Hügels and clean, but the bath tub was not attached to the wall anymore. The swimming pool is ok, but there were many locals that tried to learn swimming. Many sunbeds are broken.

Incredible View for the Price”

Friendly Staff, good location and incredible waterfront location not far from the old quarter but much quieter

comfortable, okay location, ”

Comfortable, but didn't refresh the coffee in room each day, only gave some on first day

budget hotel ”

Near shops and food. Hotel room nice and neat although small. Front desk staff very polite and soft spoken, very helpful.

A Business Hotel only”

This is not now a tourist hotel, no karaoke room, no fitness centre, no souvenir shop, no golf course (has a golf driving range hitting into water) Hotel pool is a public pool, which members of the public can pay to use. Hotel guests have free access to pool but most days getting chairs around pool can be difficult.

good hotel”

been staying here several times and it's kinda good and located in heart of downtown.

What a pity!”

The hotel has a golden location and a nice view; but it is too old. Everything here is downgraded, staff is poorly friendly and breakfast is horrible.

Unexpectedly dissapointed ”

Upon checking into Hotel , was told to provide signature with a 3/4 folded document to sign . Persisted to see and understood the hidden content before signing but was rejected even after numerous request with irritation . Created a sense of insecurity staying and wanting to switch to other hotels but eventfully stayed on to save the hassle claiming from Agoda for the pre payment .

Excellent”

Very nice and quiet place with very beautiful view.

Real Nice Hotel!”

Small brekfest

Nice relaxing stay”

It was a nice relaxing stay. Nothing much to do more.