Thaproban Pavilion Resort and Spa
2017

Thaproban Pavilion Resort and Spa

Unawatuna, Galle, Unawatuna, Unawatuna, Sri Lanka
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Standard Double Room - Bedroom Thaproban Pavilion Resort and Spa
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    Guest reviews

    8.2
    Excellent
    /10
    (371 reviews)See what guests said
    5.2
    Review score

    "the staff were very friendly and service was good."

    Subhan

    -

    October 18, 2018

    8.8
    Excellent room comfort and quality
    Recommended by 86% of guests

    Property highlights

    • Airport transfer

    • Private beach

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Very good
    Location
    7.7
    See map
    Very good location
    Value for money7.9
    Distance to city center0.5KM
    Location rating7.7
    Nearest airportKoggala Airport (KCT)
    Distance to airport9.2 km
    Select your room
    8.8
    Excellent
    Room comfort & quality
    Two - Bedroom Suite
    Two - Bedroom Suite
    ...
    • Room size: 150 m²/1615 ft²
    • Partial ocean view
    • 2 king beds
    Enter dates to see prices
    Standard Double Room
    Standard Double Room
    ...
    • Room size: 72 m²/775 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Deluxe Double Room
    Deluxe Double Room
    ...
    • Room size: 88 m²/947 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Basic Suite
    Basic Suite
    ...
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      What people love about the property

      • 10.0
        Exceptional

        "It was perfect for us, plenty of room with great wifi."

        Carolyn

        |

        January 1, 2017

      • 10.0
        Exceptional

        "The staff were very friendly and always accommodating."

        Carolyn

        |

        January 1, 2017

      • 10.0
        Exceptional

        "Great food, location and very friendly staff."

        Shreya

        |

        January 30, 2018

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      More about Thaproban Pavilion Resort and Spa

      More about Thaproban Pavilion Resort and Spa

      10.0
      Exceptional

      "The Manager, Menaka, took very good care of us and made sure..."

      Shreya

      |

      January 30, 2018

      An overview

      Show less

      What they offer

      8.0
      Very good

      "We traveled with our 1 year old and overall really enjoyed o..."

      Melissa

      |

      June 1, 2018

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (371)Booking.com Reviews (374)
      8.2
      /
      10
      Cleanliness8.5
      Facilities7.6
      Location7.7
      Room comfort and quality8.8
      Service8.7
      Value for money7.9
      Provided by verified guests of Agoda
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      All guests (371)
      All room types

      Show reviews that mention 

      Showing 325 verified guest comments
      12345
      9.6
      Exceptional
      Shann from Singapore
      Group
      Two - Bedroom Suite
      Stayed 2 nights in August 2018
      Exceptional”
      Issues -Couldn't get Wifi to work in our room. -Couldn't get clean towels in the morning. We were told that they will be only be provided after 10am. -No water kettle in the room Good -Good location -Many staff ready to help.
      Reviewed August 26, 2018
      8.4
      Excellent
      Ruth from United Arab Emirates
      Couple
      Standard Double Room
      Stayed 2 nights in August 2018
      Nice stay. ”
      This hotel was nice. A bit expensive. Says it has a private beach. It’s literally a patch of sand with a rock pool. Can’t swim. Very noisy at night time. Especially the dogs. Ask for a room away from all the barking.
      Reviewed August 22, 2018
      8.0
      Excellent
      Melissa from Qatar
      Family with young children
      Deluxe Double Room
      Stayed 3 nights in May 2018
      Lovely modern hotel”
      We traveled with our 1 year old and overall really enjoyed our stay. The staff are extremely accommodating and friendly and they really go the extra mile. Food was great and the breakfast buffet was varied. The only two things that were disappointing were that the kids playroom smelt very bad (musty and wet) and there is a dangerous slippery ledge all around the edge of the pool. This is obviously not ideal with children entering and exiting the pool. The pool is stunning tho and the view is lovely. The massage service offered is absolutely wonderful and a must-do. We would stay again.
      Reviewed June 01, 2018
      8.0
      Excellent
      Keith from United Kingdom
      Couple
      Standard Double Room
      Stayed 2 nights in April 2018
      Ideal Recovery Location”
      I always try to have a couple of days to recover after a long flight and many hours to get to my destination. We had decided to settle first near Galle and although we didn't realise this hotel was a few kms from the city it didn't matter. The arrival was a warm greeting and easy. The room was very comfortable and well proportioned with a view of the sea over roof tops. For us all we really wanted was somewhere to gather ourselves in comfort and this place suited our needs perfectly, friendly staff, nice grounds, big pool, good food. The hotel arranged a car for us on our second day to take us to Galle and the driver showed us the sights, was very helpful and charming. In retrospect I think I might have chosen to stay actually in Galle as the hotel is out of the way a bit but for the 2 days we had there it was ideal.
      Reviewed April 29, 2018
      9.6
      Exceptional
      Mikko from Finland
      Couple
      Standard Double Room
      Stayed 4 nights in February 2019
      Nice hotel”
      No possible to swin at sea. Too heavy waves and rocks do not allow you to go swim. Hotel have own handmade beach and nice terrace.
      Reviewed February 06, 2019
      10.0
      Exceptional
      JIA from China
      Family with young children
      Standard Double Room
      Stayed 2 nights in June 2016
      Great hotel, a pleasant surprise.”
      The hotel is really great, entered was attracted by the sea. Hotel staff is very enthusiastic, swimming pool and the sea is one of the, natural. Restaurant of the hotel is good and not expensive. Beside the hotel is the beach, almost no what people, My son in the play of very happy, such as Sri Lanka again, I must in the hotel stay a few more days and really enjoy it.
      Reviewed June 29, 2016
      8.7
      Excellent
      KENDRA from Singapore
      Couple
      Standard Double Room
      Stayed 1 night in December 2015
      nice and comfortable hotel stay ”
      Good service. Rooms are huge and clean .
      We had a very comfortable stay at Thaproban. Our room and bathroom was spacious; clean and bed was comfortable and nice. We had a nice balcony- just that it is a shame we were not seaview facing and had a construction building in front instead. Service staff were also polite and patient. The hotel isn't exactly at the Unawatuna beach-- it is about ten minutes walk away; which is okay in the day but by night; the way back gets a little too dark as there are almost no street lamps along the way.
      Reviewed December 15, 2015
      8.7
      Excellent
      simon from United Kingdom
      Solo traveler
      Standard Double Room
      Stayed 3 nights in December 2014
      Charming and individual”
      Staff were very friendly and helpfull, the room, lobby, pool area and restaurant
      I had a fabulous stay over New Years eve 2014/15. I cannot fault the attentive service nor 90% of the facilities. I also liked the location which was 5 mins easy straight walk to the beach in one direction and 7 minute meander to the village in the other. It was peak season but I felt the room rate was rather ambitious, additionally the gym facilities are in desperate need of maintenance or better still, replacement. They are old and rusty and pull down the overall score for this hotel. Toilet flush also very poor. I would return and would recommend but I would not pay peak season prices again and also due to the gym I would call this a 4.5 star product
      Reviewed January 01, 2015
      9.7
      Exceptional
      Samantha from Australia
      Family with teens
      Stayed 3 nights in September 2013
      A perfect way to cap of a trip to Sri Lanka”
      Friendly and helpful staff, unique location and design, and amazing breakfasts and seafood
      Our stay at Thaproban Pavilion was excellent, the staff were incredibly helpful and friendly, making my family and I feel very welcome. The beds were a dream and breakfasts included a huge range of fresh fruit, as well as full Western breakfast, cereals, porridge and Sri Lankan options. A chilled out pool area overlooking the ocean is uniquely designed and in keeping with the fort feel of the hotel. Our partment encompassed three floors with a terrace at the top overlooking the terracotta facade, made for a perfect view over sunset. Think Mum is planning a family trip back every year!! Thanks for a great stay.
      Reviewed October 08, 2013
      9.0
      Exceptional
      Daniel from Singapore
      Couple
      Stayed 2 nights in September 2013
      breathtaking view, excellent breakfast,friendly ”
      welcoming and caring staff, excellent view
      We were transported from city to a quiet, romantic setting with a fantastic view. Staff at the dining, reception areas were friendly, out to please their guests. We liked the huge room, high ceiling and the comfortable bed. Certainly will recommend to our friends. A short walk to the beach, and to other restaurants made it a perfect getaway for us - away from the bustle but near enough if we wanted it!
      Reviewed October 04, 2013
      9.7
      Exceptional
      Preshan from Sri Lanka
      Couple
      Standard Double Room
      Stayed 1 night in August 2013
      It was one of the best Holidays!”
      The location, The Pool and the hotel standards
      We had a great stay at this hotel it was a last minute decision to visit Unawatuna for a holiday and it was well worth the decision, the hotel was more than we expected, the rooms were clean and well maintained, the pool and the private beach area was very calm and you only hear the sound of the waves, The evening atmosphere is the best! I will definitely return again!!
      Reviewed August 23, 2013
      9.6
      Exceptional
      Ethan from United States
      Family with young children
      Deluxe Double Room
      Stayed 4 nights in January 2019
      Great pools inc. tidal pool ”
      No beach but a stunning location clean facilities and great staff. Very family friendly.
      Reviewed January 20, 2019
      2.4
      Sanjiv from India
      Family with teens
      Deluxe Double Room
      Stayed 1 night in January 2019
      Horrible experience ”
      This is one of the worst resort here Not suggested for stay at all. We reached the hotel by 1 am, and we were made to wait for 1 hour in the midnight and the hotel watchman was commanding the receptionist, and he was not allowing us to park the car in the hotel and he was preventing the driver from even using the washroom (here it seems only watchman decides everything and the receptionist is only a puppet). Very bad experience and not Recommended for stay at all. Rooms were also not up to standard and food was bad
      Reviewed January 16, 2019
      Dear Mr. Sanjeev, Thank you very much for sharing your sincere thoughts and constructive critic which is considered with utmost respect. Your encouraging feedback is extremely valuable to us, as we strive to improve with each and every day. The security briefed the driver not to park right in front of the hotel entrance but in the designated car park next door. However please accept our sincere apology for any inconvenience caused due to same. You and the family were very happy with the breakfast when I check your satisfaction and wonder what led you towards a negative comment on our quality food. We did a very close look on your check in process through our CCTV cameras and it is proven Your room was ready way before the arrival but you are the one who refused to go to room till we provide the driver’s accommodation and shouted at hotel staff using high degree of abusive language which was the worst ever words I came across during my entire hotel career. CCTV cameras clearly sho
      Show more
      Thaproban Pavilion Resort and Spa
      10.0
      Exceptional
      Ajay
      Family with young children
      Deluxe Double Room
      Stayed 2 nights in August 2018
      Great”
      Thaproban Pavilion Resort & Spa is brilliant. The view from our room overlooked the pool and the sea. There were two swimming pools we spent most of our time in. The resort has a nicely stocked bar and a great restaurant with amazing breakfast and lunch. The spa has a good collection of massage therapies. The staff was friendly and helpful. Beaches in the neighborhood were just a tuk tuk ride away. The resort is peaceful and far away from the chaos. A great getaway for the family as well as for couples or friends.
      Reviewed August 07, 2018
      8.4
      Excellent
      jaya
      Family with young children
      Deluxe Double Room
      Stayed 3 nights in June 2018
      Nice hotel. No sandy beach but superb views of rocky beaches from the rooms and balcony.”
      Staff was extremely courteous and catered to our request for Srilankan egg hopper and string hopper breakfast. My son enjoyed the pool thoroughly. The only small drawback is access to sandy beach is from the outside and is a small 15 minute walk...but room sizes are great... bathrooms are clean... room service is fantastic 😊
      Reviewed June 22, 2018
      8.8
      Excellent
      Aditya from India
      Couple
      Standard Double Room
      Stayed 2 nights in April 2018
      Excellent Staff.”
      Everything is excellent, just that it's not located on the beach, it's has a lovely swimming pool though. if you want to go to the beach it's a 10-15 mins walk. They has another property Thoproban Beach house is guess, it has excellent location, and love beach restaurant, but no pool. we had our dinner there. Best staff in Unawatuna.
      Reviewed April 18, 2018
      Dear Aditya, Thank you for your review, We are pleased to read your comments and appreciate your rating of 8.8 for the hotel. Our location is away from the main beach like you said 10 - 15 minute short walk, which is actually a good thing as our guests are in a complete privacy location away from the hustle and bustle of the main beach :) Our swimming pool is a eye catcher and our guests enjoy it very much. We hope to welcome you back to Thaproban Pavilion Resort and Spa in the future. Thank you, The Management.
      Responded April 22, 2018
      Thaproban Pavilion Resort and Spa
      5.2
      Subhan from United States
      Couple
      Deluxe Double Room
      Stayed 5 nights in October 2018
      The hotel is definitely not a resort or spa as advertised in Agoda. ”
      The beach is not accessible from the hotel as advertised by Agoda. One has to walk out to a street to reach the beach and it is a public beach. No amenities. Walking was unsafe as there were stray dogs around and we were hassled by locals and by the rum-tubs. Not a pleasant stay and we cut our vacation short. Even lost some money. However the staff were very friendly and service was good. Food was also good. Problem was the location and expectations were not as advertised on the website.
      Reviewed October 18, 2018
      8.8
      Excellent
      Syed from Singapore
      Group
      Two - Bedroom Suite
      Stayed 1 night in March 2018
      Excellent”
      all is okay, just that we request for room with ocean view. All is fully booked, so ours do not have the view
      Reviewed March 17, 2018
      Dear Guest, Thank you for your review, The two bed room suites usually doesn't have a sea view to the room, only the double rooms have. We appreciate your comment and the time spent on recommending our hotel. Thank you, The management.
      Responded April 22, 2018
      Thaproban Pavilion Resort and Spa
      4.0
      Serene from Singapore
      Couple
      King Room
      Stayed 2 nights in December 2017
      Dreadful NYE stay and definitely not worth USD240 per night that we paid”
      We expected room rates to be higher for NYE but this was a ripoff. Pictures looked good online but felt like we were sleeping in a dusty construction site. Most decent hotels would at least highlight the construction to guests before booking. I'm allergic to dust and wouldn't have booked this. - Room was recently completed and was extremely dusty - ongoing construction in the hotel, so there was a wave of bad odor from the site every time we opened our door - floor was coated with some layer of residue / oil from disinfectant / chemical so there were prints when we walked around the room and bottom of bedroom slippers turned brown. The white bathroom floor also turned brown when wet. - Despite asking for the room to be cleaned thoroughly, it remained very dirty throughout our 2 night stay - bathroom had construction dust on the towel racks, walls, glass divider, etc so towels became dusty - to top it all, there was no phone in the room to call for assistance!!
      Reviewed January 31, 2018
      We are sad to hear the hotel did not work for you. Yes we had construction occurring in our new wing however all this is now complete, due to bad weather in the country during September / October 2017 our targeted date was dragged further and due to this we had this issue, However the hotel is fully operational now with 0% construction. Again, everyone here is working hard to deliver seamless interactions. For having failed you we are very sorry.
      Responded April 04, 2018
      Thaproban Pavilion Resort and Spa
      4.0
      PRITHA from India
      Family with young children
      Two - Bedroom Suite
      Stayed 4 nights in December 2017
      Dirty hotel and construction going on with loud noise ”
      Hotel room and food was way way way overpriced for this level of cleanliness and staff were slow and construction work so noisy. I can’t believe we paid this much for this kind of room - the bathroom was dirty, towels not replaced, housekeeping slow, breakfast selection very average and food was over priced - I will never stay again and in fact complained to the manager but not much was done
      Reviewed December 31, 2017
      Dear Guest, We had construction going on in December 2017 and we are proud to announce that all constructions are over and we are fully operational. Our guests are experiencing a very quiet environment and a very unique one!
      Responded April 04, 2018
      Thaproban Pavilion Resort and Spa
      12345
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      Thaproban Pavilion Resort and Spa
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      • Very good location
      • Unawatuna Bus Stop is within 1.48 km