The Accord Metropolitan Hotel
The Accord Metropolitan Hotel
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Guestroom The Accord Metropolitan Hotel
Guestroom
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Lobby The Accord Metropolitan Hotel
Lobby
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Lobby The Accord Metropolitan Hotel
Lobby
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Swimming pool The Accord Metropolitan Hotel
Swimming pool
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Excellent
Location
8.4
See all 33 photos The Accord Metropolitan Hotel
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Removed from saved list
2017

The Accord Metropolitan Hotel

Excellent location
Stay in the heart of Chennai
Have a question for The Accord Metropolitan Hotel?
Excellent
From 1546 reviewsSee what guests said
8.2
  • Airport transfer

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.3
Excellent
Room comfort & quality
Studio Apartment
Studio Apartment
...
  • City view
  • 91 m²/980 ft²
  • 1 queen bed
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Deluxe Suite
Deluxe Suite
...
  • City view
  • 59.92 m²/645 ft²
  • 1 king bed
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Superior Room
Superior Room
...
  • City view
  • 30 m²/323 ft²
  • 1 double bed or 2 single be...
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Shinshitu
Shinshitu
...
  • 30 m²/323 ft²
  • Shower and bathtub
  • 1 double bed or 2 single be...
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Premier Room
Premier Room
...
  • City view
  • 42.55 m²/458 ft²
  • 1 queen bed
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Guestroom
Guestroom
...
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    Single Superior
    Single Superior
    ...
    • Bathtub
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    Shinshitu - Japanese room
    Shinshitu - Japanese room
    ...
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      Superior Double/Twin
      Superior Double/Twin
      ...
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        Superior Double Room
        Superior Double Room
        ...
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          More about The Accord Metropolitan Hotel

          More about The Accord Metropolitan Hotel

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

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          Some helpful facts

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          Announcements

          Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

          Real reviews from real guests

          Agoda Reviews (1546)Booking.com Reviews (567)
          8.2
          Excellent
          Cleanliness8.3
          Facilities7.9
          Location8.4
          Room comfort and quality8.3
          Service8.3
          Value for money8.1
          Provided by verified guests of Agoda
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          Showing 1344 verified guest comments
          12345
          8.8
          Excellent
          Preamah from Malaysia
          Family with young children
          Superior Room
          Stayed 6 nights in June 2018
          Excellent”
          we were happy with the stay.friendly and helpful staff.
          Reviewed June 22, 2018
          6.0
          Loganathan from Malaysia
          Business traveler
          Superior Room
          Stayed 2 nights in June 2018
          The service very bad”
          Will refer to this hotel anymore, bad services
          Reviewed June 21, 2018
          8.4
          Excellent
          Anu from Malaysia
          Family with young children
          Deluxe Suite
          Stayed 2 nights in May 2018
          Up to the standards ”
          Cou
          Reviewed June 01, 2018
          10.0
          Exceptional
          suhanya from United Kingdom
          Family with young children
          Superior Room
          Stayed 5 nights in May 2018
          Pleasant Stay”
          Good facilities and location. Courteous staff. Good breakfast.
          Reviewed May 14, 2018
          8.4
          Excellent
          Gina from Philippines
          Business traveler
          Superior Room
          Stayed 3 nights in April 2018
          Excellent”
          friendly staff....nice hotel
          Reviewed April 27, 2018
          6.8
          Good
          Kanageswary from Malaysia
          Family with young children
          Superior Room
          Stayed 1 night in April 2018
          Service very poor”
          They don’t appreciate the guests even though we have been there every year..
          Reviewed April 23, 2018
          10.0
          Exceptional
          Gahyathri from Malaysia
          Family with teens
          Superior Room
          Stayed 2 nights in April 2018
          Exceptional”
          The brick oven cafe food was good Friendly and helpful staff We enjoyed our stay there.
          Reviewed April 20, 2018
          10.0
          Exceptional
          Balakrishnan from Singapore
          Couple
          Superior Room
          Stayed 1 night in March 2018
          Very comfortable stay”
          Staff very courteous and very helpful. Breakfast, veg n non veg was okay. Location near shopping area. Rooms spacious, well furnished.
          Reviewed April 14, 2018
          5.6
          Muthupandian from India
          Family with young children
          Superior Room
          Stayed 1 night in April 2018
          Room space is very small (not adequate)”
          Very costly & the amenities are less.
          Reviewed April 14, 2018
          6.8
          Good
          Joseph from United States
          Couple
          Superior Room
          Stayed 5 nights in June 2017
          Joseph/Jessie from Virginia, USA”
          Good breakfast and clean room. Front Desk staffs are awful . Very poor in communication. Check in take very longer time irrespective of any time you are doing check in. Manager is very poor in knowledge. No knowledge of local language in Tamil. They know only Hindi.
          Reviewed April 13, 2018
          6.4
          Good
          Joseph from United States
          Couple
          Superior Room
          Stayed 5 nights in June 2017
          Joseph,Jessie from Virginia,USA”
          Front desk staffs are worst ever in this hotel. Every time you have to wait for 30 to 60 minutes. Poor communication in English and Tamil . This hotel used to have friendly and great staff but everything changed recently. Room allocation is very bad and arguments between the front desk staff. A lady named called Grace only had knowledge about booking and so everyone depends on here. All other front desk people always depends on Manager.
          Reviewed April 13, 2018
          6.4
          Good
          Joseph from United States
          Couple
          Superior Room
          Stayed 3 nights in June 2017
          Joseph from Ashburn,Virginia, USA”
          I have been staying in this hotel for last 5 years and every year stay about 15-25 days a year. All are good except the Front Desk staff. It was great 5 years back. Last 2 years, it become worst ever. No knowledge to understand what Guest wants. Waiting for more 30 minutes for check in. No clue what are they doing with check in computers. Big sound and fighting always. Very very unprofessional Very poor in English speaking. There are from north india and so they can't speak Tamil also. It is really very sad to know. This year I am planning to change to different Hotel
          Reviewed April 13, 2018
          6.4
          Good
          Joseph from United States
          Couple
          Superior Room
          Stayed 4 nights in July 2017
          Good”
          Front Desk staff are from North India does not speak Tamil and poor in English too. No knowledge about room allocating and option we look for. Take very long time for check in and it is very unprofessional
          Reviewed April 13, 2018
          7.2
          Very good
          Rukmani from Sri Lanka
          Couple
          Superior Room
          Stayed 2 nights in March 2018
          Very good”
          We were very satisfied with the room and the staff were excellent .Food was very good too
          Reviewed April 03, 2018
          9.2
          Exceptional
          Karthik from India
          Family with young children
          Superior Room
          Stayed 4 nights in March 2018
          Little costly on food items inside hotel”
          Some discounts can be given to inroom guests. Also we have been regular visitors to accord. They can give some upgrades to higher categories rooms or a complimentary dinner or lunch for people in the room something like that.
          Reviewed April 02, 2018
          9.6
          Exceptional
          Parveen from United Kingdom
          Solo traveler
          Superior Room
          Stayed 6 nights in March 2018
          Very comfortable location”
          Very polite and friendly staff never come across a hotel which had such a nice bunch of staff kudos to them Only minus point is the bathrooms which do need redecorating not upto 5star standard Food was excellent Overall a very comfortable stay indeed!!
          Reviewed April 02, 2018
          6.8
          Good
          Eswari from Singapore
          Solo traveler
          Superior Room
          Stayed 5 nights in March 2018
          Mosquito at food side n food flies ”
          Food wise not so good, got mosquito n food flies
          Reviewed March 31, 2018
          5.6
          Saravanan from Singapore
          Group
          Superior Room
          Stayed 4 nights in February 2018
          Great Location, Terrible Service”
          I visited Chennai for my wedding shopping and stayed at The Accord for 3 nights. The location was great, central to places I wanted to go. Food was really good. However service was bad, the staff were slow and inefficient. There were mosquitoes in the hotel and even in the room. I believe the hotel maintenance is sub-standard.
          Reviewed March 25, 2018
          8.0
          Excellent
          ANURADHA from Malaysia
          Business traveler
          Superior Room
          Stayed 1 night in January 2018
          GOOD”
          NICE LOCATION AND GOOD STAY
          Reviewed March 23, 2018
          8.8
          Excellent
          Benazir from Singapore
          Family with teens
          Superior Room
          Stayed 4 nights in March 2018
          Definitely come back again.. ”
          The airport transfer was reliable although pricey. Picked us up on time from the airport past midnight. The breakfast buffet had a huge variety which made my family happy. The toilet had good hot water. Only problem was the mosquitoes in the room which can be improved. Also, the staff were not very helpful especially since when we requested for an extra bed in our booking & the extra bed was not in the room when we arrived. We had to wait quite Long until they set up the bed. The security in this hotel is excellent. Overall, my family have decided to use this hotel again in our next visit to Chennai.
          Reviewed March 23, 2018
          12345
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