Review score5.5
Based on20reviews
The Al Massa Hotel Apartments 1
See more photos
Lobby
See more photos
See all 24 photos
8.0 Very good location
View on map
8.0Location
  • Air conditioning

  • Room service [24-hour]

  • Elevator

  • Coffee shop

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now

More about The Al Massa Hotel Apartments 1

An overview

Show more

What they offer

Show less

Guest policies

Show more

Some helpful facts

Show more

Verified traveler reviews

Agoda Reviews (20)
Booking.com Reviews (323)

5.5

Filter by traveler type
Review score
  • Cleanliness 4.8
  • Facilities 3.9
  • Location 8.0
  • Room comfort and quality 4.3
  • Service 5.7
  • Value for money 5.1
Review score
based on 3 reviews
  • Cleanliness 6.7
  • Facilities 2.0
  • Location 8.0
  • Room comfort and quality 6.0
  • Service 5.3
  • Value for money 4.0
Review score
based on 1 reviews
  • Cleanliness 4.0
  • Facilities 2.0
  • Location 8.0
  • Service 8.0
  • Value for money 6.0
Review score
  • Cleanliness 4.5
  • Facilities 3.6
  • Location 7.3
  • Room comfort and quality 5.0
  • Service 5.6
  • Value for money 5.3
Review score
based on 3 reviews
  • Cleanliness 4.7
  • Facilities 6.0
  • Location 9.3
  • Room comfort and quality 2.0
  • Service 6.7
  • Value for money 4.7
Review score
based on 2 reviews
  • Cleanliness 4.0
  • Facilities 6.0
  • Location 10.0
  • Room comfort and quality 2.0
  • Service 4.0
  • Value for money 6.0
Provided by verified guests of Agoda
Filter reviews by:

Review language
  • العربية
  • English

Room type
  • Executive Suite
  • 2 Bedroom Apartment
  • 3 Bedroom Apartment

Sort by
Showing 16 verified reviews
  • clear all

4.0
Ghaleb from United Arab Emirates
Family with young children
2 Bedroom Apartment
Stayed 2 nights in April 2017
Not that much of cleanliness”
Good location, but
Reviewed April 07, 2017
We are sorry for the inconvenience. We will make sure to provide excellent service in your next visit. -Sales and Reservation
Responded April 24, 2017
Show more
The Al Massa Hotel Apartments 1
Did you find this review helpful? |
6.4
ZAKI from Oman
Family with young children
2 Bedroom Apartment
Stayed 1 night in February 2017
Good Location & Very Limited Facilities”
The location is really good and one very nice park is just nearby adding a value to your trip if you are travelling with kids! The reception staff were really nice and friendly as well. Facilities were very limited as WiFi is not an option in the rooms and it is only available near the reception. The room was big with nice spaces but bathrooms were not well maintained. Please add WiFi as a room facility and maintain all toilets and you will get much better ranking considering the location and staff you employed!
Reviewed February 05, 2017
Dear Mr. Zaki, Any feedback will help us to make improvements. We are pleased we were able to make your stay an enjoyable and look forward to welcome you back. -Sales and Reservation
Responded April 06, 2017
Show more
The Al Massa Hotel Apartments 1
Did you find this review helpful? |
6.8
s from United Arab Emirates
Group
Executive Suite
Stayed 1 night in January 2017
Nice ”
Service
Reviewed January 25, 2017
We are happy you did have a good time. Any feedback will help us to make improvements. We are pleased we were able to make your stay an enjoyable and look forward to welcome you back. -Sales and Reservation
Responded April 06, 2017
Show more
The Al Massa Hotel Apartments 1
Did you find this review helpful? |
2.8
Hassan from Egypt
Family with young children
Executive Suite
Stayed 7 nights in April 2016
Bad”
Furniture and matresses are bad No internet Cleaning is unsatisfactory
Reviewed April 30, 2016
Did you find this review helpful? |
6.3
wamidh from Iraq
Business traveler
2 Bedroom Apartment
Stayed 2 nights in June 2014
New,centered & clean but the staff needs improving”
new, easy parking & city centre (wrong location map)
New,centered & clean but the staff needs improving as we booked 2 bedroom apartment but we were given a single bedroom so we had to relocate and our booking was for 2 nights but mistakenly the receptionist put one day so we couldn't access the room the next day
Reviewed June 09, 2014
Did you find this review helpful? |
4.3
Awais from Pakistan
Family with teens
2 Bedroom Apartment
Stayed 3 nights in October 2013
Our stay in Al Massa hotel apartments was average ”
The rooms were large, properly furnished and well lighted
We had a quiet stay there. Although the rooms were OK but bathroom and toilets were smelling bad. Lifts and entrance passage were not clean and also were not spacious. WiFi facility was not available at the Lobby and reception area. Staff at reception always appeared in hurry.
Reviewed October 21, 2013
Did you find this review helpful? |
4.4
nasser from Oman
Family with teens
2 Bedroom Apartment
Stayed 2 nights in January 2017
سئ جدا”
لا انصح به.. غير نظيف..اثاث قديم جدا..دورات المياه غير نظيفه وكذلك تحتاج الى صيانه
Reviewed February 03, 2017
Did you find this review helpful? |
9.6
Salim from United Arab Emirates
Family with teens
3 Bedroom Apartment
Stayed 1 night in January 2017
ممتاز للسكن كعائله شقة نطيفه وواسعه جدا ومريحه”
واسعه جدا وهادئة ومريحة للسكن
Reviewed February 02, 2017
Did you find this review helpful? |
4.4
Ahmed from Oman
Business traveler
2 Bedroom Apartment
Stayed 1 night in January 2017
لا يوجد إنترنت ”
لا يوجد انترنت في الشقة فقط في مكتب الإستقبال مقارنة بالسعر مع الخدمه فلا اجده يستحق
Reviewed January 22, 2017
Did you find this review helpful? |
2.0
Ahmed from United Arab Emirates
Family with young children
3 Bedroom Apartment
Stayed 2 nights in December 2016
الماسة الفندقية 1”
خدمة ضعيفة نظافة ضعيفة قيمة عالية
Reviewed December 04, 2016
Did you find this review helpful? |


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program:
null booked 0 hours, 0 minutes ago
Select your travel dates for pricing and availability No thanks, I’ll do it later >
Prev
May 2017
MoTuWeThFrSaSu
1234567
891011121314
15161718192021
22232425262728
293031    
Next
June 2017
MoTuWeThFrSaSu
   1234
567891011
12131415161718
19202122232425
2627282930