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The Al Massa Hotel Apartments 1
The Al Massa Hotel Apartments 1
The Al Massa Hotel Apartments 1
The Al Massa Hotel Apartments 1
The Al Massa Hotel Apartments 1
The Al Massa Hotel Apartments 1
The Al Massa Hotel Apartments 1

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6

Good

287 reviews

287 reviews

See map

7.5

Very good

Location rating score

Very good location
Nearby landmarks
Clock Tower 320 m
al ain central 330 m
Sheikh Zayed palace museum 330 m
al mumtaz 360 m
Al Ain Oasis 390 m
Specialized Medical Care Hospital 400 m
Al Ain Palace Museum 430 m
Irvine Pharmacy 430 m
Jahili Park 500 m
Al jaheli park 580 m

The Al Massa Hotel Apartments 1

Box 19483, Al Ain, Al Ain, United Arab Emirates, 19483 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Al Ain part of Al Ain, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Al Ain International Airport. Massage, restaurant and spa are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Front desk [24-hour]

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Room service [24-hour]

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Cash withdrawal

Spa

Restaurants

Kitchen

Your dates are popular among travelersUsers are booking a place in Al Ain every 30 minutes on Agoda.com
Value for money5.6
Location rating7.5
Nearest airportAl Ain International Airport (AAN) - United Arab Emirates
Distance to airport15.1 km

Rooms available at The Al Massa Hotel Apartments 1

Executive Suite
...
  • Room size: 105 m²/1130 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Bedroom Apartment
...
  • Room size: 65 m²/700 ft²
  • City view
  • 2 single beds and 1 double ...
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Three-Bedroom Suite
...
  • Room size: 105 m²/1130 ft²
  • Outdoor view
  • 2 single beds & 1 double be...
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Two-Bedroom Suite
...
  • Room size: 65 m²/700 ft²
  • Outdoor view
  • 2 single beds & 1 double be...
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Single Room
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 double bed
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SINGLE ROOM FOR SMOKERS
...
    Enter dates to see prices
    Apartment 3 Bedroom
    ...
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      CLASSIC 2 TWIN BEDS FOR SMOKERS
      ...
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        CLASSIC SINGLE ROOM KING BED FOR SMOKERS
        ...
          Enter dates to see prices
          Deluxe Apartment 2 Bedrooms
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at The Al Massa Hotel Apartments 1?

            Check-in is from 12:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to The Al Massa Hotel Apartments 1?

            Parking is available for an additional charge.

            What is the closest airport to The Al Massa Hotel Apartments 1?

            Travel by air is easy with Al Ain International Airport only 15.1 km away from The Al Massa Hotel Apartments 1.

            What is the closest train, metro, or bus station to The Al Massa Hotel Apartments 1?

            The closest train, metro, or bus station to The Al Massa Hotel Apartments 1 is Municipal Bus Station, 1.2 km away.

            What restaurants are nearby The Al Massa Hotel Apartments 1?

            The Al Massa Hotel Apartments 1’s neighborhood is Al Ain which includes popular restaurants such as Fiesta Pinoy Restaurant, Layalena and Min Zaman.

            What popular shopping places are close to The Al Massa Hotel Apartments 1?

            The Al Massa Hotel Apartments 1 is located in Al Ain area which features shopping places such as Al Falah Plaza, Al Ain city center and Lulu center.

            What are popular attractions near The Al Massa Hotel Apartments 1?

            The Al Massa Hotel Apartments 1’s location in the Al Ain neighborhood makes it close to famous attractions including Sheikh Zayed palace museum, Al Ain Palace Museum and Jahili Park.

            What popular natural sightseeing spots are close to The Al Massa Hotel Apartments 1?

            The Al Massa Hotel Apartments 1’s nearby natural sights include Al Ain DOT Traffic O&M Office, Jabal Hafeet Mountain and Green Mubazzarah located in the same Al Ain area.

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            Explore the neighborhood

            Overall rating:

            6

            Good
            287 reviews
            Cleanliness
            4.8
            Facilities
            4.5
            Location
            7.5
            Read all reviews >
            More about The Al Massa Hotel Apartments 1

            More about The Al Massa Hotel Apartments 1

            The Al Massa Hotel Apartments 1

            It's time for an adventure-filled holiday! Explore Al Ain with a stay at The Al Massa Hotel Apartments 1. Stay flexible with your holiday planning when you're in Al Ain at The Al Massa Hotel Apartments 1, just 15.1 km from Al Ain International Airport.
            The range of services provided by The Al Massa Hotel Apartments 1 ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the serviced apartment's free Wi-Fi internet access. Parking is always available, provided by the serviced apartment for their driving guests. While lodging at this wonderful serviced apartment, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes.
            The serviced apartment's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
            Guestrooms at The Al Massa Hotel Apartments 1 are fitted with all the amenities travelers need. The serviced apartment provides air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The serviced apartment also provides guests with a refrigerator in some rooms.
            The Al Massa Hotel Apartments 1 also provides toiletries in some of its bathrooms for your convenience.


            Dining and things to do

            Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
            The Al Massa Hotel Apartments 1 lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage and spa.


            Reasons to stay here

            Rooms here are cheaper than 85% of accommodations in the city.

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            Amenities and facilities
            Review score
            Facilities

            4.5

            Most talked about facilities

            Internet

            3 mentions

            Housekeeping

            2 mentions

            Languages spoken

            • English
            • Arabic

            Internet access

            • Free Wi-Fi in all rooms!
            • Internet services
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Massage
            • Spa

            Cleanliness and safety

            • Daily disinfection in all rooms
            • Hot water linen and laundry washing
            • Physical distancing of at least 1 meter

            Dining, drinking, and snacking

            • Kitchen
            • Restaurants
            • Room service [24-hour]

            Services and conveniences

            • Air conditioning in public area
            • Cash withdrawal
            • Daily housekeeping
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Invoice provided
            • Ironing service
            • Laundromat
            • Laundry service
            • Luggage storage
            • Safety deposit boxes
            • Smoking area

            For the kids

            • Family room

            Access

            • CCTV in common areas
            • CCTV outside property
            • Fire extinguisher
            • Front desk [24-hour]
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]
            • Smoke alarms

            Getting around

            • Car park [charges apply]
            • Car park [nearby]

            Available in all rooms

            • Air conditioning
            • Bathtub
            • Desk
            • Free bottled water
            • In-room safe box
            • Ironing facilities
            • Kitchenette
            • Kitchenware
            • Microwave
            • Non-smoking
            • Refrigerator
            • Satellite/cable channels
            • Seating area
            • Sofa
            • Telephone
            • Toiletries
            Location
            Box 19483, Al Ain, Al Ain, United Arab Emirates, 19483
            Very good
            Location

            7.5

            Airports

            • Al Ain International Airport (AAN) - United Arab Emirates
              15.1 km
            • Sohar Airport (OHS) - Oman
              89.0 km

            Public transportation

            • Municipal Bus Station
              1.3 km

            Hospital or clinic

            • al mumtaz
              360 m

            Convenience store

            • ADNOC Oasis
              2.9 km

            Cash withdrawal

            • ATM
              340 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Children 0-17 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 18 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from12:00
            • Check-out until13:00

            The property

            • Number of rooms 124
            • Room voltage220

            Reviews of The Al Massa Hotel Apartments 1 from real guests

            Provided by verified guests of Agoda
            5.6
            /
            10
            Review score
            Cleanliness4.8
            Facilities4.5
            Location7.5
            Room comfort and quality4.3
            Service5.8
            Value for money5.6
            High score for Al Ain
            Rating
            9+ Exceptional (1)
            8-9 Excellent (1)
            7-8 Very Good (2)
            6-7 Good (7)
            <6 Below Expectation (23)
            Time of the year
            Mar - May (4)
            Jun - Aug (10)
            Sep - Nov (7)
            Dec - Feb (13)
            All guests (56)
            All room types
            All languages

            Show reviews that mention 

            Showing 34 verified guest comments
            12
            5.2
            Nishanth from United Arab Emirates
            Couple
            Executive Suite
            Stayed 1 night in November 2017

            Not good for short stay”

            This might be good for long stay but not defenitely for a short stay. Rooms are spacious but no In room dining and no restaurants nearby. Reception is far away if the room is in a different building (building 2 or 3 or 4). No wifi in the rooms which is a major drawback. May be its the cheapest room available in al ain but I prefer to spend couple more 100 and stay in a good hotel.

            Reviewed December 03, 2017

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            8.4
            Excellent
            Krizzia from United Arab Emirates
            Couple
            Executive Suite
            Stayed 1 night in November 2019

            Excellent”

            All seems to be fine but they have given us room in a very far bldg without any CCTVs and security guards checking full time. We've been with a stranger without lift pass which makes us feel so unsecure. Bad thing is when we inform this to the reception, the one incharge (i think an arabic lady, forgot her name) keeps on arguing with us even if we have proof already and no apologies were made by her. Very unprofessional.

            Reviewed January 11, 2020

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            6.3
            Good
            wamidh from Iraq
            Business traveler
            2 Bedroom Apartment
            Stayed 2 nights in June 2014

            New,centered & clean but the staff needs improving”

            new, easy parking & city centre (wrong location map)

            New,centered & clean but the staff needs improving as we booked 2 bedroom apartment but we were given a single bedroom so we had to relocate and our booking was for 2 nights but mistakenly the receptionist put one day so we couldn't access the room the next day

            Reviewed June 09, 2014

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            6.4
            Good
            ZAKI from Oman
            Family with young children
            2 Bedroom Apartment
            Stayed 1 night in February 2017

            Good Location & Very Limited Facilities”

            The location is really good and one very nice park is just nearby adding a value to your trip if you are travelling with kids! The reception staff were really nice and friendly as well. Facilities were very limited as WiFi is not an option in the rooms and it is only available near the reception. The room was big with nice spaces but bathrooms were not well maintained. Please add WiFi as a room facility and maintain all toilets and you will get much better ranking considering the location and staff you employed!

            Reviewed February 05, 2017

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            Dear Mr. Zaki, Any feedback will help us to make improvements. We are pleased we were able to make your stay an enjoyable and look forward to welcome you back. -Sales and Reservation

            Responded April 06, 2017
            The Al Massa Hotel Apartments 1
            7.6
            Very good
            Said from Oman
            Family with young children
            2 Bedroom Apartment
            Stayed 1 night in January 2018

            Good with some comments”

            Free parking but it was full when reached location. Free WiFi but in lobby only. No heater in rooms ( difficult for children in winter) No water boiler in kitchen. One bathroom with wide window showing everything in it to outside!! Very helpful stuff but nothing provided for them to help in above comments.

            Reviewed January 18, 2018

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            4.0
            Shafar from United Arab Emirates
            Solo traveler
            Executive Suite
            Stayed 1 night in June 2019

            Terrible Place Leave Well Alone!”

            If you are unfortunate to be housed in building 5 beware. This building is NOT suitable for families or women customers. At night the main doorway and corridors are littered with women touting their trade. They will approach you and can be rude and badly behaved. The rooms are in terrible condition, no towels or toiletries. Beds are not hygienic and feel they need to be fumigated. Bathrooms with multiple leaks, TV has no channels, no crockery in the kitchen. Pest infestation in all areas. Furniture in lounge area badly stained, smelly and ill fitting. No water, kettle or other equipment, No means to buy food or snacks. Noticed other customers renting rooms staying a couple of hours basis.. need I say more on that point !! Prices are rediculous for what you get.. It's a zero star place charging more than 5 star hotels in the area. makes you wonder what the attraction is !!

            Reviewed June 09, 2019

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            2.8
            Heshan from Sri Lanka
            Group
            2 Bedroom Apartment
            Stayed 2 nights in June 2019

            Worst Hotel Stay Ever”

            Not Recommended to Use this property as a Hotel at all. Poor Service from the Staff Very Old Furniture Apartment Equipped with fewer Amenities No Shower for One Bath One Bath Water Draining Issue with Tap & Shower Transfer Knob was not there Pillows, Towels & Bed Sheets were not enough for the Group No Room Services Done within the stay Access Card Issues. Cooker Not Working properly & it took hours to make a dish hot. The refrigerator was not cooling enough further, we received the Rooftop Apartment & they were open to the balconies couldn't Lock.

            Reviewed June 08, 2019

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            3.2
            Sattar from United Arab Emirates
            Family with young children
            2 Bedroom Apartment
            Stayed 2 nights in January 2018

            Horrible experience”

            1. One had to ask for towels and kitchen utensils. Dirty glasses and rusty cutlery were provided. 2. There was a water leak in the toilet, we were promised to have somebody to fix in 10 minutes. After 2 hours we had to ask again. When it was fixed, the mess was not cleaned till we asked for that. 3. Some windows handles were broken, leading to have a chilly place; no carpet or even rugs covered the rooms’ floor. One dirty carpet was provided in the sitting area. 4. The baby cot provided was damaged and dirty. 5. Ceiling lamps had no covers with one not working. Only one old table lamp that was not working. 6. Bed sheets had blood drops. 7. Door hinges made noises when doors closed. 8. The staff also wanted to keep my ID till I check out! 9. The staff insisted to have us paying a small amount of the tourism fee (around 15 US $) before they provide use with room key. They did not care that we were tired traveling a long way from Sharjah. 10. A video was taken to document the case

            Reviewed January 13, 2018

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            4.0
            Ruwan from Sri Lanka
            Family with young children
            Executive Suite
            Stayed 1 night in September 2017

            Very low standard of infrastructure and facilities”

            The apartment is quite dark. Besides that the staff was very helpful, it is a very awful place to stay with old furniture, super dark lighting and low standard pantry.

            Reviewed October 05, 2017

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            4.3
            Awais from Pakistan
            Family with teens
            2 Bedroom Apartment
            Stayed 3 nights in October 2013

            Our stay in Al Massa hotel apartments was average ”

            The rooms were large, properly furnished and well lighted

            We had a quiet stay there. Although the rooms were OK but bathroom and toilets were smelling bad. Lifts and entrance passage were not clean and also were not spacious. WiFi facility was not available at the Lobby and reception area. Staff at reception always appeared in hurry.

            Reviewed October 21, 2013

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            6.0
            Azim from United Arab Emirates
            Family with young children
            2 Bedroom Apartment
            Stayed 1 night in May 2018

            No Internet in rooms. ”

            Room average clean

            Reviewed May 16, 2018

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            3.2
            Ali from Oman
            Family with young children
            2 Bedroom Apartment
            Stayed 2 nights in November 2019

            Uncomfortable stay”

            Furniture was very old , water pressure in the toilet was very weak , security at the property was nervy , unrecommended to stay

            Reviewed December 02, 2019

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            2.0
            Amr from Kuwait
            Business traveler
            Executive Suite
            Stayed 1 night in December 2019

            Acceptable”

            No towels in the apartment this only enough

            Reviewed December 29, 2019

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            6.8
            Good
            s from United Arab Emirates
            Group
            Executive Suite
            Stayed 1 night in January 2017

            Nice ”

            Service

            Reviewed January 25, 2017

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            We are happy you did have a good time. Any feedback will help us to make improvements. We are pleased we were able to make your stay an enjoyable and look forward to welcome you back. -Sales and Reservation

            Responded April 06, 2017
            The Al Massa Hotel Apartments 1
            2.8
            Hassan from Egypt
            Family with young children
            Executive Suite
            Stayed 7 nights in April 2016

            Bad”

            Furniture and matresses are bad No internet Cleaning is unsatisfactory

            Reviewed April 30, 2016

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            4.0
            Ghaleb from United Arab Emirates
            Family with young children
            2 Bedroom Apartment
            Stayed 2 nights in April 2017

            Not that much of cleanliness”

            Good location, but

            Reviewed April 07, 2017

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            We are sorry for the inconvenience. We will make sure to provide excellent service in your next visit. -Sales and Reservation

            Responded April 24, 2017
            The Al Massa Hotel Apartments 1
            2.0
            Cherry from United Arab Emirates
            Business traveler
            Executive Suite
            Stayed 1 night in September 2021

            STAFF VERY RUDE,ROOMS VERY DIRTY!”

            THERE STAFF IS VERY RUDE,ROOMS ARE VERY DIRTY!!!

            Reviewed September 10, 2021

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            4.8
            MOHAMED from United Arab Emirates
            Solo traveler
            Executive Suite
            Stayed 2 nights in February 2021

            اذا يهمك السعر ولا يهمك رفاهية اجز فيه”

            لا يصلح لباحث عن الراحة والاستجمام سعر جيد اذا تحب توفر وكذالك الموقع جيد بس لا يوجد حواليك مراكز تسوق مشكله اذا عندك سيارة لا يوجد موقف خاص للفندق ... احذر من مخالفة المواقف الله يعينك لا توجد مرافق الله يعزكم حمام غير جيد

            Reviewed February 21, 2021

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            2.0
            Marwan from Oman
            Family with young children
            Two-Bedroom Suite
            Stayed 2 nights in January 2020

            فندق جدآ وسخ وتعامل سيئ انتظرنا اكثر من ساعه حتى ندخل غرفه مافي اي خدمات عندهم وأثاث غرف وسخه ”

            ما انصح ابدا بهالفندق لأي عائله نظافه وخدمه صفر او في اقل كان اقيمهم ندمت كثير وغير مناسب فندق لعوائل وفالليل تشوف فتيات الليل ع أبواب الفندق واقفات اوسخ فندق رحته ف حياتي وسعر اقامه ابدا ما يستاهل لو يعطوني إياه ببلاش ما راح اسكن فيه بالمختصر مكان لا يليق للعوائل وخدمه صفر

            Reviewed January 29, 2020

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            8.0
            Excellent
            Ashri from United Arab Emirates
            Family with young children
            2 Bedroom Apartment
            Stayed 1 night in December 2019

            جيد بالنسبة لسعره”

            جيد

            Reviewed December 29, 2019

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            12
            This is a popular property. Don't miss out!

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