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The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON

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8.3

Excellent

1,195 reviews

1,195 reviews

Housekeeping42
Breakfast21
Food & Dining5
See map

8.3

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Swasthigita Shop

200 m

Batik Pramugari

320 m

Nirboyo Gate

320 m

Gereja Abdi Ngadinegaraan

330 m

Alun Alun Selatan

390 m

Popular landmarks
Taman Sari Water Castle

900 m

Yogyakarta Palace

960 m

Ratu Boko Temple

14.4 km

Ramayana Ballet at Prambanan

15.2 km

Sewu Temple

16.1 km

Closest landmarks
Panji Anom

130 m

Klinik Asta Medika

270 m

Klinik Gading

370 m

Ratna

460 m

Darmaya

480 m

2020

The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON

Jalan Mayjen Sutoyo No. 52, Yogyakarta City Center, Yogyakarta, Indonesia, 55143 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Yogyakarta City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Taman Sari Water Castle. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

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Highlights

Inside city center

Front desk [24-hour]

Airport transfer

Excellent breakfast

930 meters to Taman Sari Water Castle

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Spa

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

BBQ facilities

Your dates are popular among travelersPopular destination! Properties in Yogyakarta are being booked every minute!
Value for money8.4
Distance to city center2 km
Location rating8.3
Nearest airportAdisucipto International Airport (JOG)
Distance to airport7.9 km

Rooms available at The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON

Very good
Room comfort & quality

8

Executive Suite
...
  • Room size: 53 m²/570 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Deluxe Premier Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Twin Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premier Double Room
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Premier Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior Room
...
  • Room size: 22 m²/237 ft²
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Premier
...
  • Shower
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Room Assigned on Arrival
...
  • Shower
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Room standard
...
  • Shower
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Suite Room.
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON?

The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 120000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Yogyakarta with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON?

Wake up to a great buffet breakfast at The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON. There's an additional charge of 150000 IDR for adults and 75000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON?

The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher, vegetarian and halal diets are prepared with the utmost care and attention.

Can business events be hosted at The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON?

On-site venues and convenient event services make The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 140 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON?

The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON?

The closest train, metro, or bus station to The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON is Tugu Railway Station, 2.8 km away.

What restaurants are nearby The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON?

The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON is located in Yogyakarta City Center, famous for good restaurants such as Almond, Nanduto Home Cooking and Tembi Rumah Budaya Restaurant.

What popular shopping places are close to The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON?

Shopping options in The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON’s Yogyakarta City Center neighborhood include Beringharjo Market, Malioboro Mall and Batik Pramugari.

What are popular attractions near The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON?

The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON is located in Yogyakarta City Center area, which is famous for attractions such as Yogyakarta Palace, Taman Pintar Science Park and Yogyakarta Fortress Museum.

What popular beaches are close to The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON?

The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON is located in the Yogyakarta City Center area, which includes Kukup Beach.

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Explore the neighborhood

What people love about The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON

  • 9.6

    Exceptional
    Location

    "Staff was very nice, good location and close to Alun2 Kidul."

    Zuhad

    |

    July 8, 2022

  • 9.2

    Exceptional
    Breakfast

    "Staff good, food for breakfast good and I love Indome rebus 😅"

    susanti

    |

    June 5, 2022

  • 10

    Exceptional

    "The hotel is very excellence"

    Tije

    |

    May 29, 2022

Property ranking|Compared to 1,790 Yogyakarta properties
See all rankings
Room comfort score
8/10
Room size
31 sqm.
Service score
8.5/10
Cleanliness score
8.4/10
Better than
97
%
of Yogyakarta properties
Bigger than
94
%
of Yogyakarta properties
Better than
88
%
of Yogyakarta properties
Better than
88
%
of Yogyakarta properties
Overall rating:

8.3

Excellent
1,195 reviews
Cleanliness
8.4
Facilities
8.2
Location
8.3
Read all reviews >
What travelers say they love:
Yummy breakfast, helpful & friendly staffs, nice bathroom, c...
putri from Indonesia
Family with older children
More about The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON

More about The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON

The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON

The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON is the perfect choice for travelers who want to take in the sights and sounds of Yogyakarta. Experience an urban escape in Yogyakarta with a stay at The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON, with its exceptional location right in the city center. The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON puts numerous activities at your fingertips, with its convenient location just 890 m from the Taman Sari Water Castle.
The facilities and services provided by The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Yogyakarta.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON. The hotel provides blackout curtains in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a refrigerator and a coffee or tea maker in some rooms.
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON also provides a hair dryer, toiletries and bathrobes in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON caters to its guests varied dietary restrictions with a selection of cuisine types such as kosher and halal available.
Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
To fill your days, be sure to check out the fantastic facilities offered at The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps.


Reasons to stay here

Past guests rate facilities here higher than 88% of the city's accommodation.
This hotel's food and dining score higher than 97% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 96% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.2

Most talked about facilities

Housekeeping

26 mentions

Breakfast

20 mentions

Swimming Pool

14 mentions

Food & Dining

8 mentions

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Massage
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Restaurant [halal]
  • Restaurant [kosher]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Halal
Restaurants on site

Noodles Now Restaurant

  • Cuisine: American, Asian, Indonesian
  • Menu: Buffet
Location
Jalan Mayjen Sutoyo No. 52, Yogyakarta City Center, Yogyakarta, Indonesia, 55143
Excellent
Location

8.3

Airports

  • Adisucipto International Airport (JOG)
    7.9 km
  • Yogyakarta International Airport (YIA)
    35.1 km

Public transportation

  • Tugu Railway Station
    2.8 km
  • Lempuyangan Railway station
    2.9 km

Hospital or clinic

  • Panji Anom
    130 m

Shopping

  • Beringharjo Market
    1.8 km

Convenience store

  • Indomaret
    820 m 3 min drive

Cash withdrawal

  • ATM
    780 m 13 min walk
What's nearby

Popular landmarks

  • Taman Sari Water Castle
    900 m
  • Yogyakarta Palace
    960 m
  • Ratu Boko Temple
    14.4 km
  • Ramayana Ballet at Prambanan
    15.2 km
  • Sewu Temple
    16.1 km
  • Plaosan Temple
    16.6 km
  • Ullen Sentalu Museum
    25.0 km
  • Pindul Cave
    33.7 km

Nearby landmarks

  • Panji Anom
    130 m
  • Swasthigita Shop
    200 m
  • Klinik Asta Medika
    270 m
  • Batik Pramugari
    320 m
  • Nirboyo Gate
    320 m
  • Gereja Abdi Ngadinegaraan
    330 m
  • Klinik Gading
    370 m
  • Alun Alun Selatan
    390 m
  • Imam Gallery
    410 m
  • Casa Casinta Gallery
    450 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 18 year(s).

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until23:59

Getting around

  • Airport transfer fee120000 IDR
  • Distance from city center2 km

Extras

  • Breakfast charge (unless included in room price)150000 IDR

The property

  • Non-smoking rooms/floorsYes
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 296
  • Room voltage220
  • Year property opened2014
  • Most recent renovation2014

Reviews of The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.4
Facilities8.2
Location8.3
Room comfort and quality8.0
Service8.5
Value for money8.4
High score for Yogyakarta
Rating
9+ Exceptional (192)
8-9 Excellent (85)
7-8 Very Good (142)
6-7 Good (30)
<6 Below Expectation (58)
Time of the year
Mar - May (97)
Jun - Aug (148)
Sep - Nov (85)
Dec - Feb (177)
All guests (1,050)
All room types
All languages

Show reviews that mention 

Showing 507 verified guest comments
12345
8.4
Excellent
LENY from Indonesia
Family with teens
Premier Twin Room
Stayed 1 night in July 2020

Hotel with a new brand management (before was NEO HOTEL)”

It was my second time to stay in this hotel (first time this hotel's name is NEO) but now seems this hotel under the new management wich is change the name as Alana Hotel. This htl are quite far from malioboro (the icon of yogya). Positive: fast check in/out, the staff are very helpful and friendly, clean towel and bedsheet, there is hairdryer in the bathroom, spacious parking lot. Negative: small pool (fit for kids)& gym, bathroom is quite small,room is not spacious.

Reviewed July 23, 2020

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Dear Leny, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Best Regards, Berri Naurika General Manager

Responded July 24, 2020
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON
9.6
Exceptional
Dwi from Indonesia
Group
Deluxe Premier Twin
Stayed 1 night in February 2021

another day with alana”

been visiting alana regularly since december a very comfortable hotel, facilities, and the staff are so polite and helpful. but sadly the wifi was a bit laggy at the floor i was in at that time. still it was a nice stay, and i'll visit alana again next time. thank you

Reviewed February 12, 2021

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Dear Dwi, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our department concern. We do hope you give us another chance as we will definitely improve our services. Best Regards, Berri Naurika General Manager

Responded February 13, 2021
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON
7.6
Very good
rita from Indonesia
Couple
Premier Twin Room
Stayed 2 nights in January 2017

Good location”

Hotel location near Alun-alun and Malioboro which are most popular areas in Yogyakarta. The hotel Easy to find with giant sign board. Staff are friendly and helpful. Only had complained about smelling at the 7th floor corridor. Especially at noontime, the smells so bad. Price very affordable, room clean and enough space for two.

Reviewed January 29, 2017

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8.4
Excellent
Yokanan from Indonesia
Couple
Premier Twin Room
Stayed 2 nights in January 2020

Nice plastic free hotels in Yogyakarta”

We are staying for 2 nights here. Very helpful staff and very nice location. Not too far from the city center, but very quiet. Breakfast was excellent, many choices of breakfast. This hotel is plastic free, so don't expect that you will have bottle of mineral waters at your room. They provide a glass kettle so you can refill the water from the corridor (you can refill your drinking bottle also here). The only problem is in our room the water from AC is dripping for a whole day, already tell the staff and after they sent engineer to fix the problem. It's only fix for 1 hour and after the water is dripping again.

Reviewed January 11, 2020

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Dear Yokanan, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our engineering management. We do hope you give us another chance as we will definitely improve our services. Best Regards, Berri Naurika General Manager

Responded January 14, 2020
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON
10.0
Exceptional
Irvan from Indonesia
Family with young children
Premier Twin Room
Stayed 2 nights in December 2019

Nice place for family”

Reviewed 2 days ago Nice location, clean room, nearby to attraction place (Alun2 Kidul, Taman Sari, Malioboro, Parangtritis). Many local foods nearby hotel, good service and friendly staff. Good hotel for family vacation

Reviewed December 29, 2019

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5.3
Fernando from Chile
Couple
Premier Twin Room
Stayed 2 nights in June 2015

3 day stay in Yogyakarta. Very overrated.”

Room comfort, location. Nothing else.

Having stayed at the Neo+ Hotel in Bali and experiencing and incredible stay, I was expecting something similar. However, I have many complaints at this point for the Neo+ Hotel in Yogyakarta. 1. The hotel staff hardly speaks english. I tried repeatedly to request a private driver to take a day tour and I took 10 mins to get through to them. They also do not show the same level of willingness as my previous Neo+ experience. 2. My wife and I ordered room service the second night to again be disappointed. We ordered the renowned Caesar Salad only to discover we only got 3 leaves and a slice of salami. We complained and asked for a spaghetti with tomato sauce that was delivered 1.5 hours later. 3. We rented a private driver for one full day which was recommended by the hotel. The driver was not knowledgeable at all and was hardly willing to take us to the places we wanted to see (Borobudur and Prambanan Temple - both not the trip to Yogyakarta, we should've stayed in Bali). Also, he tried everything to get a free lunch from us when that wasn't included in the initial arrangement. Very unprofessional. Stay in Bali (Lombok or Gili Islands as well) if you want to make the most out of your stay in Indonesia. At least we should have.

Reviewed July 01, 2015

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10.0
Exceptional
Irvan from Indonesia
Family with young children
Premier Twin Room
Stayed 4 nights in December 2019

Nice place for family”

Reviewed 2 days ago Nice location, clean room, nearby to attraction place (Alun2 Kidul, Taman Sari, Malioboro, Parangtritis). Many local foods nearby hotel, good service and friendly staff. Good hotel for family vacation

Reviewed December 29, 2019

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8.0
Excellent
evelyn from Indonesia
Family with young children
Stayed 1 night in August 2016

nice variety breakfast,clean and good conditioning,luxury ambience”

i love the variety of foods and drinks while we breakfast.. i love their friendly and responsive staff.. i love the atmosphere of hotel and the room.. but for the pool..i think it will be best if the water is warm especially for kids pool.. overall..i would like to pick neo plus awana hotel for my next stay if i visit yogyakarta again

Reviewed August 24, 2016

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8.8
Excellent
TINTON from Indonesia
Solo traveler
Twin/Double room - De Luxe
Stayed 3 nights in January 2020

Great staff, value money and good location ”

The New Room Style was great, and convenient. Stay for couple days only right after long journey from the US to release my Jetlag. Great and gorgeous team and staff at the lobby reception. 1st night was really annoying and feel like distracting by the children’s and group noise. It’s a good business anyway once the hotel full. But please especially Sales Departement and Room division to provide a special floor for family with kids. But honestly the noise was really unacceptable during the night and early morning. Complaints at the 1st night and hope the conditions were getting better after. But even for the 2nd night it’s becoming worse. Try to spoke with Zaenal the Front Office Manager, because it’s really make me exhausted can’t sleep well and relax at all. Luckily he acts fast and move my room to the silent area. Thanks to Zaenal, Emma and Front Office team for your great job! Food during breakfast was amazing! Even really crowded during weekend. But so far All Great.

Reviewed February 05, 2020

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Dear TINTON, Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're at the area. Best Regards, Berri Naurika General Manager

Responded March 30, 2020
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON
10.0
Exceptional
Dwi from Indonesia
Group
Deluxe Premier Twin
Stayed 1 night in January 2021

visiting again”

this is the second time visiting alana. we're having an online meeting, and the wifi is so helpful that we could do the meeting smoothly. thank you alana

Reviewed February 12, 2021

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Dear Dwi, Thanks for staying with us. We work hard to make it better and our guests happy. We really appreciate your feedback. Best Regards, Berri Naurika General Manager  

Responded February 13, 2021
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON
9.6
Exceptional
putri from Indonesia
Family with teens
Premier Twin Room
Stayed 1 night in July 2020

BEST hotel i’ve stayed in Jogja so far.”

yummy breakfast, helpful & friendly staffs, nice bathroom, clean room & unlimited mineral water. located in malioboro area. but a bit far from malioboro street. i love how it takes only 10 mins to reach tamansari water castle and few steps to gudeg yudjum. thankyou!

Reviewed December 02, 2020

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Dear Putri, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Best Regards, Berri Naurika General Manager

Responded December 02, 2020
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON
10.0
Exceptional
Mustafa from Singapore
Family with teens
Stayed 2 nights in December 2019

A warmth, friendly and great hotel”

Awesome & amazing hotel with warmth welcome! Stayed on 27-29 Dec, the check-in was handle by Ms. EMMA, she was sweet and friendly. Room was not ready at 12pm so we decided to have lunch. She later texted us that the room was ready & help us to check-in , was upgraded from Deluxe to Premier Deluxe. The room was clean & fresh, breakfast was fantastic with wide spread of dishes. I definitely will be back

Reviewed December 30, 2019

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9.2
Exceptional
Mia from Indonesia
Group
Premier Twin Room
Stayed 1 night in June 2016

Value for money in city area”

Nice, clean hotel for affordable price. Quiet surrounding makes resting easy. Wifi connection is not always smooth but just ok, staffs' proactive response/services can be improved. AC in our room was not cool enough, perhaps due time for a repair (?) FnB is so so.

Reviewed June 20, 2016

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10.0
Exceptional
Felicia from Indonesia
Couple
Premier Twin Room
Stayed 1 night in June 2020

VERY GOOD HOTEL AT MALIOBORO”

Pros: + Large parking lot + Clean + Have smoking room + Good breakfast + Very value for money + Location near Malioboro I dont have any complaint in this hotel.. I wi go back!!

Reviewed July 11, 2020

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Hi Felicia, Thank you for choosing to stay with us and I am glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future. Best Regards, Berri Naurika General Manager

Responded July 14, 2020
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON
6.4
Good
Nurman from Indonesia
Family with young children
Premier Twin Room
Stayed 2 nights in June 2018

I am not sure I would recommend this hotel”

Check in- ok, no complaint. I was booking 2 rooms, 716 and 717. 716 the key was not working, so the staff had to run to reception to get new one. 717 the door was open when we first arrived. I called the reception and they were apologize because its their supervisor mistake. First day breakfast, the staff charged me for my kid, while in the hotel policy I read in Agoda kids are free up to 11 years old. My daughter only 8. I insisted not to pay. Many variants of breakfast but the taste is so so. Some were not even have taste..just plain.. As this is my first time staying in Aston group I wonder if other Aston hotel have the same kind like this..

Reviewed June 17, 2018

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Dear Nurman, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then. Best Regards, Berri Naurika General Manager

Responded June 20, 2018
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON
9.2
Exceptional
NURDIANA from Malaysia
Group
Premier Twin Room
Stayed 4 nights in September 2018

Great location and facilities”

The hotel is near to the "Sambal Special" restaurant. can be reached by walking 5 minutes only. The hotel also have mart at the same level to the lobby hotel and their price is cheapest. I wish to stay here again

Reviewed December 17, 2018

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Hi NURDIANA, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Best Regards, Berri Naurika General Manager

Responded December 20, 2018
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON
10.0
Exceptional
Ramon from Spain
Business traveler
Premier Twin Room
Stayed 1 night in January 2018

Full off kindness ”

For the quality price I could say is best place I have ever been . Rooms are nice and clean , cleaning service is done everyday . The kindness of the staff is the biggest I have found . Feels like friends . You can meet people like Ryan , restaurant supervisor and Qory , working in reception , and they will make you feel like at home . I just loved this place and feel so well so I totally recommend it

Reviewed January 08, 2018

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10.0
Exceptional
Darshan from Australia
Solo traveler
Premier Twin Room
Stayed 1 night in November 2019

Excellent location.. nice clean and quiet place”

I really enjoyed my small stay at Neo plus. I wish I had booked it for longer. Pros: it’s great location.. not too far from airport, nice and clean room.. pretty quiet too.. great selection of breakfast in morning.. hotel staff is also helpful in suggesting places to see.. Cons: only couple of things I can think about.. may be it wasn’t within their control but here it is - there was really bad smell near hotel reception the way I was checking out - don’t know where and how but certainly not pleasing - water pressure in bathroom - I have noticed the water pressure is pretty low all over whichever hotel you go But apart from that it was great stay and I will surely come back for longer stay if I visit again

Reviewed November 17, 2019

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Hi Darshan, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our department concern. We do hope you give us another chance as we will definitely improve our services. Best Regards, Berri Naurika General Manager

Responded November 18, 2019
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON
8.0
Excellent
Ezan from Malaysia
Group
Superior Room
Stayed 3 nights in July 2018

Amazing 3 nights stay”

Location is near to Malioboro and food area. Food in the hotel cafe is also good and they have massage services that goes to your room.

Reviewed July 11, 2018

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Hi Ezan, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Best Regards, Berri Naurika General Manager

Responded July 13, 2018
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON
8.0
Excellent
Erwin from Indonesia
Family with teens
Deluxe Premier Twin
Stayed 3 nights in July 2018

good family hotel”

is very close to the malioboro area and the prawirotaman cafe district... some staff was very helpful but some are very strict with rules that had to have authorizations overruled especially when deciding cosr factors

Reviewed July 07, 2018

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Hi Erwin, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Looking forward to welcoming you back at Hotel Neo+ Awana Yogyakarta. Best Regards, Berri Naurika General Manager

Responded July 10, 2018
The Alana Hotel & Conference Center Malioboro Yogyakarta by ASTON
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