The Alana Hotel & Conference Sentul City
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The Alana Hotel & Conference Sentul City

Jl. Ir.H.Juanda No 76 Sentul City , Bogor, Sentul, Bogor, Indonesia, 16810
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Deluxe  - Bed The Alana Hotel & Conference Sentul City
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    Exterior view The Alana Hotel & Conference Sentul City

    The Alana Hotel & Conference Sentul City Reviews

    8.5
    Excellent
    /10
    (255 reviews)See what guests said
    10.0
    Exceptional

    "Breakfast , lunch buffet are excellent."

    Dade

    -

    November 11, 2018

    8.8
    Excellent service
    Recommended by 94% of guests

    Things you’ll love about The Alana Hotel & Conference Sentul City

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Excellent
    Location
    8.7
    See map
    Excellent location
    Popular
    Nearby
  • Toko Roti Unyil Venus7.33 km
  • Bogor Palace8.36 km
  • Museum Zoologi Bogor8.55 km
  • The Jungle Waterpark9.4 km
  • Cilember Waterfalls10.59 km
  • Mount Bunder13.87 km
  • Pura Parahyangan Agung Jagatkarta17.82 km
  • Curug Nangka Waterfall20.3 km
  • Mekarsari Park23.13 km
  • Taman Nasional Halimun Salak40.85 km
  • This property is in high demand!

    Last booked 6 hours ago

    Value for money8.3
    Location rating8.7
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport35.4 km
    Property overview

    Located in the lovely area of Sentul, The Alana Hotel & Conference Sentul City enjoys a commanding position in the sports, sightseeing hub of Bogor. From here, guests can make the most of all that the lively city has to offer. With its convenient location, the property offers easy access to the city's must-see destinations.

    Offering guests superior services and a broad range of amenities, The Alana Hotel & Conference Sentul City is committed to ensuring that your stay is as comfortable as possible. Guests can enjoy on-site features like free Wi-Fi in all rooms, 24-hour room service, 24-hour security, daily housekeeping, 24-hour front desk.

    Step into one of 197 inviting rooms and escape the stresses of the day, A selection of amenities can be found in most rooms, inlcuding flat screen television, clothes rack, mirror, slippers, sofa. The property's host of recreational offerings ensures you have plenty to do during your stay. Whatever your reason for visiting Bogor, The Alana Hotel & Conference Sentul City is the perfect venue for an exhilarating and exciting break away.

    Read more

    Rooms available at The Alana Hotel & Conference Sentul City

    Deluxe Pool View
    Deluxe Pool View
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 54 m²/581 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices

    What people love about The Alana Hotel & Conference Sentul City

    • 10.0
      Exceptional

      "We stay in suite room with 2extra bed, overall everything is satisfying."

      jim

      |

      January 8, 2019

    • 8.4
      Excellent

      "If you want play around Sentul, Ah Poong, Gunung Pancar, this hotel is a great place to stay."

      Albert

      |

      August 12, 2018

    • 9.6
      Exceptional

      "Overall I satisfied with this hotel."

      Jeff

      |

      September 3, 2018

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    More about The Alana Hotel & Conference Sentul City

    More about The Alana Hotel & Conference Sentul City

    9.2
    Exceptional

    "My sons were really enjoying their stay."

    Yuvan

    |

    January 4, 2019

    Read more reviews

    What they offer

    8.4
    Excellent

    "I like this hotel for its high standard hospitality, tasty h..."

    Adlia

    |

    November 9, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The Alana Hotel & Conference Sentul City from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (255)Booking.com Reviews (125)
    8.5
    /
    10
    Cleanliness8.7
    Facilities8.3
    Location8.7
    Service8.8
    Value for money8.3
    All languages
    All guests (255)
    All room types
    Showing 112 verified guest comments
    12345
    8.4
    Excellent
    Firly from Indonesia
    Family with teens
    Deluxe
    Stayed 2 nights in December 2018

    noisy”

    actually this is very nice and convenient hotel, but sadly my room was very noisy, i stay @ 9th floor, it is like 10th floor underconstruction?? and there are no face/handtowel in my room. the hot water either too hot nor too cool, i guess u have to fix the water system. internet super dast though, greatttt

    Reviewed December 28, 2018

    Dear shindywaty, Warmest greetings from The Alana Sentul! It was such a pleasure to have you staying with us and very happy to read through the areas you liked and others you didn't, as it will help us to improve our service and facilities. We are most certainly looking forward to welcome you back in the near future! Best Regards, Daniel Hutagalung General Manager

    Responded January 10, 2019
    The Alana Hotel & Conference Sentul City
    9.2
    Exceptional
    Indi from Indonesia
    Family with young children
    Deluxe
    Stayed 1 night in May 2019

    Excellent service ”

    Great service provided for kids activities, great hospitality from the front office during check in &out, friendly hotel staff

    Reviewed May 06, 2019

    Dear Indi, Warmest greetings from The Alana Sentul! We are delighted to know that you had an exceptional stay and enjoyed our friendly staff. We hope to welcome you back soon! Best Regards, Daniel Hutagalung General Manager

    Responded May 11, 2019
    The Alana Hotel & Conference Sentul City
    9.2
    Exceptional
    Femto from Indonesia
    Family with young children
    Deluxe Pool View
    Stayed 2 nights in May 2019

    great stay for family”

    breakfast was awesome, they even have some kind of indomie stall where you can order indomie with a lot of topping options

    Reviewed May 04, 2019

    Dear Femto, Warmest greetings from The Alana Sentul! It was such a pleasure to have you staying with us and I am delighted to know that you had a great stay. We hope to see you again soon, as another memorable experience is awaits you and your family! Best Regards, Daniel Hutagalung General Manager

    Responded May 11, 2019
    The Alana Hotel & Conference Sentul City
    7.6
    Very good
    I from Indonesia
    Family with young children
    Deluxe
    Stayed 1 night in October 2018

    Short Family Weekend getaway”

    Great location in Sentul, very close to Bogor, good for family as we got connected room guaranteed. During our stay, it was crowded and the pool was full of people/kids eating next to the pool and a bit messy. Otherwise, in not so crowded season, it would be a great pool with cozy restaurant next to it.

    Reviewed March 23, 2019

    Dear Valued Guest, Warmest greetings from The Alana Sentul! We are delighted to know that we were able to give you the satisfaction you expected with our services. We are most certainly looking forward to welcoming you back in the very near future! Best Regards, Daniel Hutagalung General Manager

    Responded March 27, 2019
    The Alana Hotel & Conference Sentul City
    9.6
    Exceptional
    elviera from Indonesia
    Couple
    Deluxe
    Stayed 1 night in October 2018

    overnight gateaway”

    Me and my husband was thinking to explore sentul city area. instead of driving back and forth to Jakarta, we decided to just stay overnight here. It all went great, as if they have a better rate over the weekend, we would not mind staying for 2 nights.

    Reviewed March 14, 2019

    Dear elviera, Warmest greetings from The Alana Sentul! It was such a pleasure to have you staying with us and I am delighted to know that our service and facilities could meet your expectations. We hope to see you again in the near future, as another memorable experience awaits you and your family! Best Regards, Daniel Hutagalung General Manager

    Responded March 27, 2019
    The Alana Hotel & Conference Sentul City
    7.2
    Very good
    lim from Malaysia
    Couple
    Deluxe
    Stayed 1 night in February 2019

    Friendly helpful and beautiful front lady”

    Good location,just accross ah poong flosting market. The most disappointing is my room is facing the Masjid, sound insulation is not good, guess having activity in front the field on sunday early morning. The noisy sound start from around 4am++ till 9am++ (Non Stop). Can't really sleep well and relax.

    Reviewed February 25, 2019

    Dear lim, Warmest greetings from The Alana Sentul! Thank you very much for your time to leave us your review, we are happy to read through the areas you liked and others you didn't as it will help us to improve our service and facilities. Once again thank you for your feedback, we hope to see you again in the near future! Best Regards, Daniel Hutagalung General Manager

    Responded March 27, 2019
    The Alana Hotel & Conference Sentul City
    10.0
    Exceptional
    Ronny from Indonesia
    Couple
    Deluxe Pool View
    Stayed 1 night in July 2018

    5 stars service. Thank you!”

    We stayed on a weekend, attending the Celine Dion Concert in Sentul International Convention Centre. The hotel provided shuttle bus to the Centre and provided snacks on our return. The location was close to the Centre, within walking distance. The staff were friendly and efficient, thoroughly enjoyed our stay. Thank you!

    Reviewed July 14, 2018

    Dear Ronny, Warmest greetings from The Alana Sentul and thank you for sharing your feedback through Agoda! We are delighted to know that you enjoyed our services during your stay with us. We will ensure to communicate your kind words to our operations team who are dedicated in ensuring each guest receives the best service. We are most certainly looking forward to welcoming you back in the not too distant time. Best Regards, Daniel Hutagalung General Manager

    Responded July 15, 2018
    The Alana Hotel & Conference Sentul City
    8.0
    Excellent
    Toby from Indonesia
    Group
    Deluxe
    Stayed 1 night in July 2018

    Hotel staff was awesome, restaurant staff? 😥”

    The staff was awesome. The check in process didnt take more than 5 minutes. The room was very clean and comfortable. The restaurant staff on the other hand needed proper management. It took them 15 minutes to get our coffee, and 15 minutes to get the bill. When we were at the restaurant for a late night supper from an event at Sentul Convention Center, it took them more than an hour to get our orders, and we had to complain first. Our orders werent even cooked yet when we complained. Another plus side, the free shuttle provided by the hotel.

    Reviewed July 09, 2018

    Dear Toby, Warmest greetings from The Alana Sentul and thank you for sharing your feedback through Agoda! I'm glad to hear that the service from our front office team and room cleanliness could meet your expectations. In the other side Please accept our sincere apology for the inconvenience you had during your stay. Rest assured our Food and Beverage Director has already addressed your comments and appropriate action has been taken to prevent any such repetition in the future for our guests. We do look forward to the opportunity in welcoming you back to The Alana Sentul in the very near future! Best Regards, Daniel Hutagalung General Manager

    Responded July 12, 2018
    The Alana Hotel & Conference Sentul City
    10.0
    Exceptional
    SOFIAN from Indonesia
    Family with young children
    Deluxe
    Stayed 1 night in July 2018

    So far The Best in Sentul City (Personal Review). ”

    Best : -Pool -Location -Price -Staff -Resto -Food -Dekat sama Giant Mall, KFC, Ah-Pong. Minus dikit : -Kamar Kurang Kedap -Sebelahan sama Mesjid , Lumayan kenceng suara sembayang tiap subuh dan jam ber-ibadah.

    Reviewed July 07, 2018

    Dear SOFIAN, Warmest greetings from The Alana Sentul! We would like to thank you for reviewing us and sharing your wonderful moments during your stay in our hotel. Your kind remarks about our location and service are highly appreciated. We are most certainly looking forward to your next visit to the Alana Sentul in the very near future! Best Regards, Daniel Hutagalung General Manager

    Responded July 12, 2018
    The Alana Hotel & Conference Sentul City
    9.2
    Exceptional
    Yuvan from Indonesia
    Family with young children
    Suite
    Stayed 2 nights in January 2019

    Nice hotel and great breakfast ”

    Stayed for 2 nights in Suite and it was really nice. My sons were really enjoying their stay. Breakfast was really great with so many choices of foods and also suit for children. Swimming pool is also nice, good design positioning the pool so that in the afternoon was not hot by the sun.

    Reviewed January 04, 2019

    Dear Yuvan, Warmest greetings from The Alana Sentul! It was such a pleasure to have you staying with us and I am delighted to know that our service and facilities could meet your expectations. We are most certainly looking forward to welcoming you back in the nearest time! Best Regards, Daniel Hutagalung General Manager

    Responded January 10, 2019
    The Alana Hotel & Conference Sentul City
    9.2
    Exceptional
    Nicola from Indonesia
    Family with young children
    Deluxe
    Stayed 3 nights in December 2018

    Exceptional”

    Great hotel, the staff were amazing and the hotel was spotless. No cot available, but we were able to get an extra bed in our room, but i suggest bringing your own bedding for small babies. Overall, we were very happy with our stay there.

    Reviewed January 01, 2019

    Dear Nicola, Warmest greetings from The Alana Sentul and thank you for sharing your feedback through the on line satisfaction questionnaire! It was such a pleasure to have you staying with us and I am delighted to know that our service and facilities could meet your expectations. In addition please be informed that baby cot is available based on our availability. Once again thank you for your feedback, We are most certainly looking forward to welcoming you back in the nearest time! Best Regards, Daniel Hutagalung General Manager

    Responded January 10, 2019
    The Alana Hotel & Conference Sentul City
    8.0
    Excellent
    shindywaty from Indonesia
    Family with young children
    Deluxe
    Stayed 2 nights in December 2018

    Good for family”

    Quite noisy in the morning, from the isle dan others rooms. The foods was good from the restaurant, even though a bit dirty at the breakfast ( maybe not enough staff to cleab up since its holiday season)

    Reviewed December 30, 2018

    Dear Firly, Warmest greetings from The Alana Sentul! It was such a pleasure to have you staying with us and thank you for your kind words about our Hotel as well as our internet quality. In the other side we are very sorry to hear that our facility inside the room had put you in such inconvenient situation, We will look into it and ensure rectification is done to avoid similar occurrence. Once again thank you for your feedback, we look forward for the opportunity to welcome you back in the nearest time! Best Regards, Daniel Hutagalung General Manager

    Responded January 10, 2019
    The Alana Hotel & Conference Sentul City
    9.6
    Exceptional
    arif from Indonesia
    Family with young children
    Deluxe Pool View
    Stayed 1 night in December 2018

    nothing but perfect”

    No words can describe my stay in Alana for two nights but perfect. my wife and kids (12 and 8) really love this hotel, the location, the room, the food, the environment, the staff, and most of it, the pool. thanks Alana!!!!

    Reviewed December 26, 2018

    Dear arif, Warmest greetings from The Alana Sentul! It was such a pleasure to have you staying with us and I am glad to know that you had an enjoyable and memorable stay. We are most certainly looking forward to welcoming you back, as another memorable experience in our hotel awaits you and your family! Best Regards, Daniel Hutagalung General Manager

    Responded January 09, 2019
    The Alana Hotel & Conference Sentul City
    10.0
    Exceptional
    Reza from Indonesia
    Family with young children
    Deluxe Pool View
    Stayed 1 night in December 2018

    Great Experiences”

    Nice room, very nice customer services, get a discount for upgrade room to Suite. Really tidy and clean since this hotel just open in 5 months. There's some facility still in the process (not opens yet) like the Sky Lounge, direct access to Ah Poong restaurant area, and kids playground. Really recommend the Suite room. It has beautiful mountain view, also quite spacy room. Will definitely back here again for a short getaway. My wife and kids really enjoy staying here. Oh and, the food and pool also quite nice. Not the best, it's a OK.

    Reviewed December 04, 2018

    Dear Reza, Warmest greetings from The Alana Sentul! I am glad to know that you have an enjoyable and memorable stay with us. We hope to see you again in the very near future ! Best Regards, Daniel Hutagalung General Manager

    Responded January 07, 2019
    The Alana Hotel & Conference Sentul City
    10.0
    Exceptional
    lia from Indonesia
    Family with young children
    Deluxe
    Stayed 1 night in December 2018

    VERY NICE”

    its a very nice hotel and brand new, I stayed there on December 2018. the pool was nice, the breakfast also. my only concern was the elevator is too cramp. overall it was a very nice place to stay.

    Reviewed April 17, 2019

    Dear lia, Warmest greetings from The Alana Sentul! Thank you for five star review! I am glad to know that you had an enjoyable stay with us. In addition, please be informed that the elevator capacity is one of our concern. Currently we had plan to upgrading the elevator, just have to find a suitable time. Once again thank you for your feedback, we look forward to welcome you back in the very near future! Best Regards, Daniel Hutagalung General Manager

    Responded May 06, 2019
    The Alana Hotel & Conference Sentul City
    10.0
    Exceptional
    Dade from United States
    Solo traveler
    Deluxe
    Stayed 1 night in November 2018

    Dade Amin .Travel consultant”

    GOOD PROPERTY

    Reviewed April 15, 2019

    Dear Dade, Warmest greetings from The Alana Sentul! Thank you for five star review! We are delighted to know that our service and facilities could meet your expectations. We hope to see you again soon! Best Regards, Daniel Hutagalung General Manager

    Responded May 06, 2019
    The Alana Hotel & Conference Sentul City
    9.2
    Exceptional
    wiyani from Indonesia
    Couple
    Deluxe
    Stayed 2 nights in March 2019

    Good Hotel”

    It's a good hotel, near from Andalusia Mosque and Ah Poong. If we may suggest to the hotel management, please provide a bridge from the hotel to the Andalusia Mosque.

    Reviewed March 11, 2019

    Dear Wiyani, Warmest greetings from The Alana Sentul! We are delighted to know that we were able to give you the satisfaction you expected with our services. in addition we took note your suggestion regarding access to Andalusia, me and my team will discuss it further for our consideration. Once again thank you for your feedback, we hope to see you again in the very near future! Best Regards, Daniel Hutagalung General Manager

    Responded March 27, 2019
    The Alana Hotel & Conference Sentul City
    8.0
    Excellent
    Ester from Indonesia
    Couple
    Deluxe Pool View
    Stayed 1 night in April 2019

    Very good”

    It is really near with ah poong Sentul you can take there on foot

    Reviewed May 05, 2019

    Dear Ester, Warmest greetings from The Alana Sentul! We are delighted to know that we were able to give you the satisfaction you expected with our services. We hope to see you again soon! Best Regards, Daniel Hutagalung General Manager

    Responded May 11, 2019
    The Alana Hotel & Conference Sentul City
    8.8
    Excellent
    Vina
    Couple
    Deluxe
    Stayed 1 night in April 2019

    I loved spent my time here”

    Loved the helpful staffs and the great ambience. But please more variant for the food and baverage please.

    Reviewed May 02, 2019

    Dear Vina, Warmest greetings from The Alana Sentul! We are pleased to have you as our guest and thank you for let us know the areas you liked and others you didn't, so that we might learn more about how to improve our property and service for our guests. Once again thank you for your feedback, we look forward to welcoming you back in the nearest time! Best Regards, Daniel Hutagalung General Manager

    Responded May 11, 2019
    The Alana Hotel & Conference Sentul City
    10.0
    Exceptional
    rachmasari from Indonesia
    Family with young children
    Deluxe Pool View
    Stayed 1 night in April 2019

    Great leisure”

    Everything is doing best here

    Reviewed May 02, 2019

    Dear rachmasari, Warmest greetings from The Alana Sentul! Thank you for five star review. We are glad to know that you had an exceptional stay. We look forward to welcome you back in the nearest time! Best Regards, Daniel Hutagalung General Manager

    Responded May 11, 2019
    The Alana Hotel & Conference Sentul City
    12345
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