Exterior view, The Alts Hotel Palembang in Palembang
Deluxe Cabana - Bedroom, The Alts Hotel Palembang in Palembang
Exterior view, The Alts Hotel Palembang in Palembang
Lobby, The Alts Hotel Palembang in Palembang
Restaurant, The Alts Hotel Palembang in Palembang
Poolside bar, The Alts Hotel Palembang in Palembang
Lobby, The Alts Hotel Palembang in Palembang

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The Alts Hotel Palembang

Jl. Rajawali No. 8, Ilir Timur, Palembang, Indonesia, 30113 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Ilir Timur part of Palembang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ampera Bridge. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Hygiene Plus

Sparkling clean

Top Value

Check-in [24-hour]

Airport transfer

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

6 travelers have booked today.

8.9Excellent

1,462 reviews

1,462 reviews

See map

9.3Exceptional

Location rating score

Exceptional location - 1.2 kilometers from city center
Parking
FREE
Popular landmarks
Great Mosque of Palembang
1.7 km
Monpera
1.8 km
Ampera Bridge
2.0 km
Palembang Icon
2.2 km
Kambang Iwak Besak Park
2.7 km
Closest landmarks
Dempo Old Park
690 m
Dempo Car Area
690 m
Lapangan Hatta
800 m
Klinik As-Syifa
810 m
Klinik Insan Mulia
860 m
Value for money9.0
Distance to city center3 km
Location rating9.3
Nearest airportSultan Mahmud Badaruddin II Airport (PLM)
Distance to airport11.0 km

Rooms available at The Alts Hotel Palembang

President Suite
...
  • Room size: 124 m²/1335 ft²
  • City view
  • 1 king bed or 1 sofa bed & ...
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Deluxe Premiere
...
  • Room size: 31 m²/334 ft²
  • City view
  • 1 queen bed
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Deluxe Double
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 queen bed
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Junior Suite
...
  • Room size: 54 m²/581 ft²
  • City view
  • 1 king bed & 1 sofa bed
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Deluxe Cabana
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 1 double bed
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Superior Double
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
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Superior Twin
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
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Deluxe Cabana Room with Balcony
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 queen bed
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Deluxe Premier Room
...
  • Room size: 31 m²/334 ft²
  • Smoking allowed
  • 1 queen bed
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Deluxe Room
...
  • Room size: 29 m²/312 ft²
  • Balcony/terrace
  • 2 single beds or 1 super ki...
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Frequently asked questions

Does The Alts Hotel Palembang have bars on the premises?

Enjoy your favorite drinks at The Alts Hotel Palembang with the property's available bar. Visitors can also take a nice relaxing drink at a poolside bar on hot sunny day, or switch it up and enhance your evening fun at nightclub.

Does The Alts Hotel Palembang offer spa services?

You can enjoy your stay at The Alts Hotel Palembang even more by enjoying the benefits of the property's accessible spa services that are offered for all its guests to make your evening far better.

Does The Alts Hotel Palembang provide dry cleaning services?

Yes! The Alts Hotel Palembang provides dry cleaning service that is available all throughout your stay, making sure you're always looking your best in your favorite outfit. Please contact the property for more information.

What steps does The Alts Hotel Palembang take in terms of hygiene, safety, and cleanliness?

The Alts Hotel Palembang meet our mandatory standard for cleanliness and safety by providing hand sanitizer and daily disinfection in common areas. This property also comes equipped with free face masks, body thermometer, temperature check for guests and staff, sterilizing equipment, staff trained in safety protocol, and first aid kit for more completed safety precautions and hygiene protocols.

What is the typical rating that verified Solo travelers' have given to The Alts Hotel Palembang?

Past solo travelers that have stayed at this property have given The Alts Hotel Palembang an average rating of 8.8. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Business travelers' have given to The Alts Hotel Palembang?

Verified business travelers that have stayed at this property have given The Alts Hotel Palembang an average rating of 8.6. You can look up more detailed customer assessments and feedback by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to The Alts Hotel Palembang?

Verified couple travelers that have stayed at this property have given The Alts Hotel Palembang an average rating of 9.2. You can look up on more specific customer testimonials, and feedback by filtering for a specific type of verified guest travelers down in the review section.

What is the typical rating that past Families with older children have given to The Alts Hotel Palembang?

Verified families with older children that have stayed at this property have given The Alts Hotel Palembang an average rating of 8.8. You can search for more comprehensive customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What time is check-in and check-out at The Alts Hotel Palembang?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified time frame may be charged an additional fee.

More about The Alts Hotel Palembang

More about The Alts Hotel Palembang

A Modern Oasis in Palembang: The Alts Hotel Palembang

Welcome to The Alts Hotel Palembang, a luxurious 4-star hotel located in the heart of Palembang, Indonesia. With its modern design and top-notch amenities, this hotel offers a truly unforgettable stay experience. Whether you are traveling for business or leisure, The Alts Hotel Palembang is the perfect choice for your stay in this vibrant city. The Alts Hotel Palembang was last renovated in 2017, ensuring that guests enjoy the latest in comfort and style. The hotel boasts 207 well-appointed rooms that are designed with your utmost comfort in mind. Each room is tastefully decorated with contemporary furnishings and equipped with modern amenities to make your stay as convenient as possible. From spacious beds to high-speed internet access, every detail has been carefully considered to provide you with a relaxing and enjoyable stay. Conveniently located just 45 minutes away from the airport, The Alts Hotel Palembang offers easy access to both the city center and the airport. Whether you are arriving or departing, you can expect a hassle-free journey. The hotel is also situated just 3 kilometers away from the city center, allowing you to explore the vibrant attractions and landmarks that Palembang has to offer with ease.

Unwind and Indulge: The Alts Hotel Palembang's Exceptional Entertainment Facilities

At The Alts Hotel Palembang, we believe that a truly memorable stay goes beyond comfortable rooms and exceptional service. That's why we offer an array of entertainment facilities that are designed to help you unwind and indulge during your stay in Palembang, Indonesia. Step into our trendy bar and let our skilled mixologists craft the perfect cocktail for you. Whether you prefer a classic concoction or a unique creation, our bar offers a wide selection of beverages to suit every taste. After enjoying a few drinks, head over to our lively nightclub, where you can dance the night away to the latest beats and tunes. For those seeking relaxation and rejuvenation, our hotel boasts a luxurious spa that offers a range of treatments and therapies. Indulge in a soothing massage to relieve tension and stress, or pamper yourself with a rejuvenating facial. After your treatment, unwind in our hot tub, sauna, or steam room, where you can let the heat melt away your worries. If you prefer to be surrounded by nature, our hotel features a beautiful garden where you can take a leisurely stroll or simply relax and enjoy the tranquility. Additionally, we have a gift and souvenir shop on-site, perfect for picking up a memento of your stay or finding a unique gift for your loved ones. With our exceptional entertainment facilities, The Alts Hotel Palembang offers an unforgettable experience that combines relaxation, excitement, and indulgence. Whether you're looking to unwind after a long day of exploring or simply want to treat yourself to a memorable evening, our entertainment options have something for everyone. Book your stay with us and discover the perfect blend of comfort and entertainment in Palembang, Indonesia.

Stay Active at The Alts Hotel Palembang's Impressive Sports Facilities

The Alts Hotel Palembang is the perfect destination for sports enthusiasts looking to stay active during their vacation. With a wide range of top-notch sports facilities, this hotel ensures that guests can maintain their fitness routine and enjoy their favorite activities while away from home. Start your day with an invigorating workout at the hotel's state-of-the-art fitness center. Equipped with modern exercise machines and free weights, this facility offers everything you need for a comprehensive workout. Whether you prefer cardio exercises or strength training, the fitness center at The Alts Hotel Palembang has got you covered. After your workout, take a refreshing dip in the outdoor pool. Surrounded by lush greenery and comfortable sun loungers, the pool provides a serene setting for relaxation and rejuvenation. You can also grab a refreshing drink from the poolside bar and enjoy it while soaking up the sun or lounging by the pool. For those seeking a more mindful and holistic approach to fitness, The Alts Hotel Palembang offers a yoga room. This tranquil space is perfect for practicing yoga or meditation, allowing you to find inner peace and balance during your stay. Best of all, access to the fitness center and yoga room is complimentary for all hotel guests. So whether you're a fitness enthusiast or simply want to stay active during your trip, The Alts Hotel Palembang's sports facilities will exceed your expectations and ensure a memorable stay.

Convenience Facilities at The Alts Hotel Palembang

At The Alts Hotel Palembang, guests can enjoy a range of convenience facilities that enhance their stay and make their experience truly comfortable. With a 24-hour room service, guests can indulge in delicious meals and snacks at any time of the day or night, ensuring that their cravings are always satisfied. The hotel also offers laundry service and dry cleaning, allowing guests to keep their clothes fresh and clean throughout their stay. For added convenience, The Alts Hotel Palembang provides safety deposit boxes, ensuring that guests can securely store their valuable belongings. The hotel's concierge is always ready to assist guests with any inquiries or requests, making their stay hassle-free. With Wi-Fi available in public areas and free Wi-Fi in all rooms, guests can stay connected and easily access the internet for work or leisure purposes. Additionally, The Alts Hotel Palembang offers a designated smoking area for guests who smoke, providing a comfortable space for them to enjoy their cigarettes. The hotel also provides express check-in/check-out services, allowing guests to quickly settle in or depart without any delays. Luggage storage is available for guests who need to store their belongings before check-in or after check-out, ensuring a hassle-free travel experience. To maintain a clean and tidy environment, The Alts Hotel Palembang offers daily housekeeping services, ensuring that guests can always return to a fresh and well-maintained room. Lastly, for those seeking warmth and coziness, the hotel features a fireplace, creating a relaxing ambiance during the cooler evenings. With these convenience facilities, The Alts Hotel Palembang ensures that guests have everything they need for a comfortable and enjoyable stay.

Convenient Transport Facilities at The Alts Hotel Palembang

At The Alts Hotel Palembang, we understand the importance of convenient transport options for our guests. Whether you are arriving by air or exploring the city by car, we have got you covered. Our hotel offers airport transfer services, ensuring a hassle-free journey to and from the airport. You can simply sit back and relax while our professional drivers take care of your transportation needs. For guests who prefer to drive, we provide valet parking and a spacious car park. You can rest assured that your vehicle will be safely parked while you enjoy your stay. Additionally, if you need a vehicle during your stay, our hotel offers car hire services, allowing you to explore Palembang at your own pace. If you prefer to use public transportation, our hotel also offers a taxi service. Our concierge team will be happy to assist you in arranging taxis for your sightseeing or business needs. For those who prefer to drive themselves, we provide self-parking facilities, with a car park that is free of charge. With our range of transport facilities, getting around Palembang has never been easier at The Alts Hotel Palembang.

Modern Comfort and Convenience at The Alts Hotel Palembang

At The Alts Hotel Palembang, guests can expect a stay that is both comfortable and convenient, thanks to its range of modern room facilities. Each room is equipped with air conditioning, ensuring a cool and refreshing atmosphere throughout your stay. Stay up to date with the latest news and happenings with the complimentary daily newspaper provided in your room. For those looking to style their hair, a hair dryer is available for your convenience. Indulge in a refreshing drink from the mini bar, stocked with a selection of beverages to quench your thirst. Sit back and relax while enjoying your favorite shows on the satellite/cable TV, providing a wide range of channels to choose from. For those chilly evenings, some rooms even feature a cozy fireplace, creating a warm and inviting ambiance. With these excellent room facilities, The Alts Hotel Palembang ensures a memorable and enjoyable stay for its guests.

Indulge in a Culinary Journey at The Alts Hotel Palembang

At The Alts Hotel Palembang, dining is an experience to be savored. With a range of dining facilities to choose from, guests can indulge in a culinary journey that caters to every taste and preference. Start your day off right with a delicious breakfast buffet, offering a wide selection of continental dishes to satisfy every palate. For a quick caffeine fix or a casual bite, head to the coffee shop, where you can enjoy a freshly brewed cup of coffee and a selection of light snacks. If you prefer a more formal dining experience, the hotel's restaurant is the perfect choice. Serving a variety of local and international cuisines, the restaurant offers a diverse menu that is sure to please even the most discerning of palates. In addition to these dining options, The Alts Hotel Palembang also provides 24-hour room service, ensuring that guests can enjoy a delicious meal in the comfort of their own rooms. For those who prefer to take their dining experience outdoors, the hotel offers BBQ facilities, allowing guests to savor the flavors of a grilled feast. With daily housekeeping and a halal restaurant, The Alts Hotel Palembang ensures that every guest's dining needs are met with utmost care and attention to detail. So whether you're craving a hearty breakfast, a quick snack, or a gourmet dinner, The Alts Hotel Palembang has it all.

Luxurious and Spacious Rooms at The Alts Hotel Palembang

Indulge in the luxurious and spacious rooms at The Alts Hotel Palembang, offering a variety of room types to suit every traveler's needs. From the elegant Deluxe Cabana with its generous 36 square meters of space and comfortable Double Bed, to the stylish Deluxe Double and Deluxe Premiere rooms with their cozy Queen Beds, you'll find the perfect retreat for a restful stay. For those seeking a little extra space, the Junior Suite boasts an impressive 52 square meters, complete with a Sofa Bed and a King Bed, while the opulent President Suite offers a grand 119 square meters, featuring a King Bed and the option of an additional King Bed or a Sofa Bed. And for a comfortable stay with a loved one or a friend, the Superior Double and Superior Twin rooms provide a cozy ambiance with their Double Bed or two Single Beds respectively. Booking your stay at The Alts Hotel Palembang through Agoda ensures you get the best prices and an easy and hassle-free experience. With Agoda's extensive network and partnerships, you can enjoy exclusive deals and discounts that guarantee great value for your money. Plus, Agoda's user-friendly platform allows you to easily compare room options, read reviews from other guests, and make secure bookings with just a few clicks. So why wait? Book your stay at The Alts Hotel Palembang on Agoda today and experience unparalleled comfort and convenience at the best prices available.

Discover the Vibrant Neighborhood of Ilir Timur in Palembang

Nestled in the heart of Palembang, Indonesia, the Alts Hotel is surrounded by the vibrant neighborhood of Ilir Timur. This bustling area is known for its lively atmosphere, rich cultural heritage, and convenient location. With its close proximity to popular attractions, shopping centers, and delicious local eateries, Ilir Timur offers a perfect blend of convenience and excitement for travelers. One of the highlights of Ilir Timur is its proximity to the iconic Ampera Bridge, a symbol of Palembang. This majestic bridge spans across the Musi River, offering breathtaking views of the cityscape. Take a leisurely stroll along the bridge and immerse yourself in the beauty of Palembang's skyline, especially during sunset when the bridge is illuminated, creating a magical ambiance. For those seeking a taste of local culture, Ilir Timur is also home to the Palembang Iconic Sculpture Park. This open-air art gallery showcases a collection of magnificent sculptures created by local artists, depicting the history and traditions of Palembang. Explore the park and marvel at the intricate craftsmanship and cultural significance of each sculpture. Food enthusiasts will be delighted by the wide array of culinary options in Ilir Timur. From traditional Palembang delicacies to international cuisines, there is something to satisfy every palate. Don't miss the chance to try Pempek, a famous local dish made from fish and served with a tangy sauce. Indulge in the flavors of Palembang and experience the city's culinary heritage. With its vibrant atmosphere, cultural attractions, and culinary delights, Ilir Timur is a neighborhood that truly captures the essence of Palembang. Stay at the Alts Hotel and immerse yourself in the charm of this lively area, where convenience and excitement await at every corner.

Convenient Transportation Options from Palembang Airport to The Alts Hotel Palembang

Nestled in the vibrant neighborhood of Ilir Timur in Palembang, Indonesia, The Alts Hotel Palembang offers a comfortable and stylish accommodation option for travelers. Getting to the hotel from the nearest airport is a breeze, thanks to the convenient transportation options available. If you are arriving at the Sultan Mahmud Badaruddin II International Airport, the most hassle-free way to reach The Alts Hotel Palembang is by taking a taxi or a ride-sharing service. The airport is located approximately 20 kilometers away from the hotel, and the journey usually takes around 45 minutes, depending on the traffic. Taxis are readily available outside the airport terminal, and they offer a comfortable and reliable mode of transportation. For those who prefer public transportation, you can also take a Damri bus from the airport to the city center, and then transfer to a local minibus or angkot that will take you to Ilir Timur. This option may take a bit longer, but it allows you to experience the local way of getting around. Once you reach Ilir Timur, The Alts Hotel Palembang is conveniently located within walking distance from the bus stop or angkot terminal. No matter which transportation option you choose, the journey from the airport to The Alts Hotel Palembang is an opportunity to soak in the sights and sounds of Palembang. As you make your way to the hotel, you'll pass by scenic landscapes, bustling markets, and charming neighborhoods, giving you a taste of the local culture and atmosphere.

Discover the Rich Heritage and Natural Beauty of Palembang at The Alts Hotel Palembang

Nestled in the heart of Palembang, The Alts Hotel Palembang offers easy access to a myriad of captivating landmarks and attractions. One of the most iconic landmarks in the city, Ampera Bridge, is just a stone's throw away from the hotel. This towering bridge, with its unique architectural design, spans across the Musi River and provides a breathtaking view of the cityscape. Take a leisurely stroll along the bridge and immerse yourself in the vibrant atmosphere of Palembang. For nature enthusiasts, Kemaro Island is a must-visit destination. Located nearby, this picturesque island is known for its serene ambiance and lush greenery. Explore the island's tranquil gardens, visit the Chinese temple, and enjoy a boat ride along the river. Another historical landmark worth exploring is Benteng Kuto Besak, a grand fortress that dates back to the 18th century. Discover the rich history of Palembang as you wander through the fortress and admire its impressive architecture. Art lovers will be delighted to visit G Art Studio, a contemporary art gallery showcasing the works of local artists. Marvel at the diverse range of paintings and sculptures on display and gain insight into the vibrant art scene of Palembang. History buffs should not miss the opportunity to visit Museum Balaputradewa, which houses a collection of artifacts and exhibits that depict the city's past. For those looking to indulge in some retail therapy, Sudirman Street Pedestrian is a bustling shopping district filled with a variety of shops, boutiques, and restaurants. Explore the vibrant street, sample local delicacies, and shop for souvenirs to take home. Dempo Old Park is another nearby attraction where you can enjoy a leisurely walk amidst beautiful gardens and relax in the tranquil surroundings. Conveniently located near the hotel, Alfa Maret is a popular convenience store where you can stock up on essentials or grab a quick snack. If you're up for a short hike, Mount Besar offers stunning panoramic views of the city. Embark on a trek to the summit and be rewarded with breathtaking vistas of Palembang's landscape. For any medical needs, Puskesmas Pembantu Puspa Indah is located within close proximity to the hotel. This healthcare facility provides essential medical services to the local community. With its prime location and proximity to these landmarks and attractions, The Alts Hotel Palembang is the perfect base for exploring the rich heritage and natural beauty of Palembang.

Convenient Access to Public Transport Stations near The Alts Hotel Palembang

Located in the heart of Palembang, The Alts Hotel Palembang offers easy access to several public transport stations, making it an ideal choice for both business and leisure travelers. Just a short distance away from the hotel, you will find Punti Kayu Station, Ampera Station, Asrama Haji Station, and RSUD Station. Punti Kayu Station is the closest public transport station to the hotel, providing convenient access to various parts of the city. Whether you want to explore Palembang's cultural attractions or visit the bustling city center, this station serves as a gateway to your desired destinations. Ampera Station, another nearby option, offers a seamless connection to the city's major landmarks, including the iconic Ampera Bridge and the famous Benteng Kuto Besak Fortress. For those planning to embark on a religious pilgrimage, Asrama Haji Station is within reach from The Alts Hotel Palembang. This station provides easy access to the Palembang Grand Mosque, one of the city's most significant religious sites. Additionally, RSUD Station is conveniently located near the hotel, making it convenient for guests who may require medical services at the RSUD Palembang Hospital. With these public transport stations in close proximity to The Alts Hotel Palembang, guests can easily explore the city and its attractions. Whether you're traveling for business or leisure, the hotel's strategic location ensures that you can navigate Palembang with ease.

A Culinary Adventure Awaits

When it comes to dining options, The Alts Hotel Palembang is surrounded by a diverse range of restaurants that will tantalize your taste buds. Just steps away from the hotel, you can indulge in the authentic flavors of Indonesian cuisine at Nasi Bakar PakJo and Bakmi Babi Aloi Palembang. For those craving a bowl of comforting noodles, RameNations is the place to go. If you're in the mood for some mouthwatering meatballs, Bakso Tito is a must-visit. For a taste of traditional Indonesian dishes, Sarinande Tempo Doeloe Restaurant offers a nostalgic dining experience. Tamken Resto and Cafe is perfect for those who enjoy a fusion of Indonesian and international flavors. For seafood lovers, Pempek Beringin Dempo is renowned for its delicious fish cakes. Bukit Golf is a great option for a hearty meal with stunning views of the golf course. Vegetarian Padmamula is a haven for vegetarians with its wide range of plant-based dishes. Lastly, Oplet Ijo is a local favorite for its authentic Palembang cuisine. With these fantastic dining options just a stone's throw away from the hotel, you'll never be short of culinary adventures during your stay at The Alts Hotel Palembang.

Shop 'til You Drop at Palembang Trade Center (PTC)

Located just a stone's throw away from The Alts Hotel Palembang, Palembang Trade Center (PTC) is a shopper's paradise. With its vast array of shops, boutiques, and department stores, PTC offers a delightful shopping experience for visitors of all ages. From trendy fashion outlets to electronics stores, you'll find everything you need and more at this bustling shopping center. Indulge in some retail therapy as you explore the wide selection of local and international brands. After a day of shopping, recharge at one of the many restaurants and cafes within PTC, offering a variety of cuisines to suit every palate. Whether you're on the hunt for the latest fashion trends or simply looking for a unique souvenir, PTC is the place to be for a memorable shopping adventure.

Affordable Luxury at The Alts Hotel Palembang

Experience the perfect blend of luxury and affordability at The Alts Hotel Palembang. With an average room price of just $60, this hotel offers exceptional value for money compared to the average price of a hotel room in Palembang, which stands at $22. At The Alts Hotel Palembang, you can indulge in a luxurious stay without breaking the bank. Immerse yourself in the elegant ambiance of the hotel's well-appointed rooms, designed to provide utmost comfort and relaxation. Each room is tastefully furnished with modern amenities, ensuring a delightful and convenient stay for every guest. While the average price of a hotel room in Palembang might seem enticing, The Alts Hotel Palembang takes it a step further by offering exceptional value for money. With its affordable rates, you can enjoy the luxuries of a high-end hotel without compromising on quality. So why settle for less when you can have the best? Book your stay at The Alts Hotel Palembang and experience affordable luxury like never before.

Clean, Friendly, and Convenient - A Fantastic Stay at The Alts Hotel Palembang

The Alts Hotel Palembang has received rave reviews from its guests, and it's easy to see why. With its clean and well-maintained rooms, delicious breakfast, and excellent amenities including a refreshing swimming pool and a fitness room, this hotel offers a truly enjoyable stay. The staff at The Alts Hotel Palembang are highly praised for their friendliness and helpfulness, making guests feel warmly welcomed throughout their stay. Whether you're traveling for business or leisure, this hotel is the perfect choice for a comfortable and enjoyable stay in Palembang.

A Delightful Stay at The Alts Hotel Palembang

With an impressive overall rating of 8.6, The Alts Hotel Palembang has garnered positive reviews from satisfied guests. This modern and stylish hotel offers excellent value for money, with a rating of 8.5 for value. Guests appreciate the wide range of facilities available, as reflected in the high rating of 8.6 for facilities. One of the standout aspects of The Alts Hotel Palembang is its exceptional cleanliness, as evidenced by the impressive rating of 8.8. Guests can expect immaculate and well-maintained rooms, ensuring a comfortable and pleasant stay. The hotel's prime location also receives high praise, with a rating of 8.8. Situated in Palembang, Indonesia, guests have easy access to various attractions, shopping centers, and dining options. The dedicated and professional staff at The Alts Hotel Palembang are commended for their outstanding performance, earning a rating of 8.6. Guests can expect warm hospitality and attentive service throughout their stay. Although the rating for food and dining is 7.1, guests have numerous dining options available in the surrounding area. Overall, The Alts Hotel Palembang is highly recommended for its excellent value, top-notch facilities, cleanliness, convenient location, and exceptional staff performance. Whether you are traveling for business or leisure, this hotel ensures a delightful and memorable stay.

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Amenities and facilities

Exceptional
Facilities

9

Most talked about facilities

Food & Dining

1 mention

Breakfast

1 mention

Car Park

1 mention

Languages spoken
  • English
  • Indonesian
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Fitness center
  • Foot bath
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Infirmary
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Clothes dryer
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Microwave
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
Restaurants on site
Cafe Delapan
  • Cuisine: American, Asian, Indonesian
  • Menu: Buffet, A-la-carte
10 Gastro Pub
  • Menu: Buffet

Location

Jl. Rajawali No. 8, Ilir Timur, Palembang, Indonesia, 30113
Exceptional
Location

9.3

Airports
  • Sultan Mahmud Badaruddin II Airport (PLM)
    11.0 km
  • Depati Amir Airport (PGK)
    177.9 km
Public transportation
  • Cinde Station
    1.3 km
  • Ampera Station
    1.8 km
Hospital or clinic
  • Klinik As-Syifa
    810 m
Shopping
  • Palembang Icon
    2.2 km
Cash withdrawal
  • ATM
    310 m

What's nearby

Popular landmarks
  • Great Mosque of Palembang
    1.7 km
  • Monpera
    1.8 km
  • Ampera Bridge
    2.0 km
  • Palembang Icon
    2.2 km
  • Kambang Iwak Besak Park
    2.7 km
  • Benteng Kuto Besak
    5.1 km
  • Kemaro Island
    5.5 km
  • Jakabaring Sport Complex
    5.9 km
  • G Art Studio
    6.0 km
  • Al-Qur'an Al-Akbar
    8.0 km
Nearby landmarks
  • Dempo Old Park
    690 m
  • Dempo Car Area
    690 m
  • Lapangan Hatta
    800 m
  • Klinik As-Syifa
    810 m
  • Klinik Insan Mulia
    860 m
  • Lingkaran Park
    880 m
  • Puskesmas Induk 11 Ilir
    910 m
  • Puskesmas Dempo
    1.1 km
  • Sudirman Street Pedestrian
    1.2 km
  • Cinde Station
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center3 km
  • Travel time to airport (minutes)45
Extras
  • Breakfast charge (unless included in room price)180000 IDR
The property
  • Number of bars/lounges1
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 207
  • Room voltage220
  • Year property opened2010
  • Most recent renovation2017

Property announcements

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.



The pool will be opened as normal from 06:00 AM to 08:00 PM and there is no limited access to the pool

The property requires payment of IDR 150,000 payable upon check-in for connecting rooms.

Reviews of The Alts Hotel Palembang from real guests

Provided by verified guests of

Agoda logo
8.9
Location9.3
Cleanliness9.1
Facilities9.0
Service9.0
Value for money9.0
High score for Palembang
Rating
9+ Exceptional (277)
8-9 Excellent (51)
7-8 Very Good (48)
6-7 Good (16)
<6 Below Expectation (33)
Guest Type
Room Type
Language

Show reviews that mention 

Showing 425 verified guest comments
12345
10.0
Exceptional
Arthur from Indonesia
Solo traveler
double superior room with no view
Stayed 1 night in August 2023

I'm sorry, but "Best dah" is not a complete sentence or phrase in any language that I am aware of. Can you please provide more context or information so that I can assist you better?”

Dr. Dlu has been attracted to this hotel since becoming a gym member. Until now, the hotel has maintained good quality rooms and facilities such as the gym, sauna, steam room, swimming pool, and friendly staff who always smile. If they don't smile, just smile at them and they will smile back 😄😄😄. The breakfast is delicious, so I recommend it. The important thing is to frequently check for promotions. Good luck, Alts!

Reviewed September 03, 2023
Auto-translated through generative A.I.

Hi Arthur, Terima kasih sudah memberikan pengalaman nya selama menginap di The Alts. Kami harap Anda akan merekomendasikan hotel kami kepada kolega dan teman Anda dan kami juga berharap dapat segera menyambut Anda kembali ke The Alts dalam waktu dekat. Cheers! General Manager

Responded September 03, 2023
The Alts Hotel Palembang
10.0
Exceptional
Andrie from Indonesia
Couple
Superior Double
Stayed 5 nights in June 2024

Highly Recommended”

Room are clean, friendly & respondsive staff, pool & gym are great.. they give compliment to me free upgrade room to deluxe premier which is awesomeee room .. i definetely would come back to this hotel If you looking for a nice hotel surrounding with restaurant don't hesitat to stay at The Alts

Reviewed June 09, 2024

Hi Andrie, Terima kasih sudah memberikan pengalaman nya selama menginap di The Alts. Kami harap Anda akan merekomendasikan hotel kami kepada kolega dan teman Anda dan kami juga berharap dapat segera menyambut Anda kembali ke The Alts dalam waktu dekat. Cheers! General Manager

Responded June 16, 2024
The Alts Hotel Palembang
10.0
Exceptional
Reska from Indonesia
Family with young children
Superior Double
Stayed 2 nights in September 2023

Very good.”

The staff is friendly, the room is clean and spacious, the food is varied, but it would be great if there were sausages on the breakfast menu for the children. When we checked out, they gave a free cake for my little child, and he was so happy.

Reviewed September 19, 2023
Auto-translated through generative A.I.

Hi Reska, Terima kasih sudah memberikan pengalaman nya selama menginap di The Alts. Kami harap Anda akan merekomendasikan hotel kami kepada kolega dan teman Anda dan kami juga berharap dapat segera menyambut Anda kembali ke The Alts dalam waktu dekat. Cheers! General Manager

Responded September 28, 2023
The Alts Hotel Palembang
10.0
Exceptional
tjue from Indonesia
Family with young children
Superior Double
Stayed 3 nights in May 2023

2nd time visiting”

My 2nd time visiting and will be more in the future. This time stay not so pleasant like before. Asked for ironing service, they probably lack of staff so they just sent me ironing, but thats ok. Asked for another card key, because they give me 1, they said they don't have anymore. Got 1 day early morning idk who rang my bell, disturb me sleepin. But when i peek, nobody outside. 1st day aircon not so cold, need to call for maintenance to check. Soap never give more the entire stay, only 1 small bar soap. Other than that, breakfast was good as always!

Reviewed May 18, 2023

Hi tjue, Thank you for choosing The Alts Hotel Palembang for your stay while in Palembang. The input that you provide motivates us to continue to provide even better products and services for our guests, both in terms of comfort and service. Thank you for understanding and we hope to see you in the next opportunity. Greetings, Cheers! General Manager

Responded May 31, 2023
The Alts Hotel Palembang
10.0
Exceptional
Anthony from Indonesia
Business traveler
Superior Double
Stayed 1 night in March 2024

Awesome”

I'll definitely coming back to alts hotel if I visit palembang In the future Overall i had pleasant experience staying in alts Staff was really helpful and also extremely polite ( including your security team) I guess that's all. 5 stars out of 5

Reviewed June 15, 2024

Hi Anthony, Terima kasih sudah memberikan pengalaman nya selama menginap di The Alts. Kami harap Anda akan merekomendasikan hotel kami kepada kolega dan teman Anda dan kami juga berharap dapat segera menyambut Anda kembali ke The Alts dalam waktu dekat. Cheers! General Manager

Responded June 16, 2024
The Alts Hotel Palembang
12345
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