The Ambrose Hotel

The Ambrose is situated perfectly for either Santa Monica or Hollywood. Staff are welcoming and very helpful. We stayed twice in just over a month and found ourselves looking forward to returning..

So pleased with our two night stay. The staff couldn't do enough to help, were very polite and friendly. The hotel it's self was very clean and comfortable. The location is just 3 miles (ish) away from Santa Monica Pier but the car service that is offered covers that, or in our case we used Uber, never had to wait more than a couple of minutes for a driver and it only cost five or six dollars Overall excellent value for money and would definitely stay again.

Pleasantly surprised. Lovely hotel. Small and staff extremely helpful and friendly. Room very clean. We had complimentary drinks served in the evening and a courtesy shuttle service to Santa Monica Pier, which was a bonus! Absolutely loved our 3 night stay here.

Staff has been superb, easy location and nice and nice to stay there. Strongly suggested.

This was my first time planning a trip to the LA area. I chose The Ambrose because it was considerably less expensive than the beachfront hotels- but the location seemed like it would still be good. It greatly exceeded my expectations. They have a car that will take you within a 3 mile radius of the property, and they have bikes that they loan out on a first come basis.--so it was very easy to get to the beach. It never took more than 5 minutes for an Uber, so it was easy to get to Hollywood, Downtown LA and the airport. The continental breakfast was a wonderful spread of fruit, yogurt, cereal and danishes...and this was also free. So many extras that make this an incredible place to stay. On top of all that the hotel staff was very friendly and efficient. I highly recommend!

Free bikes; great location to beaches, museums and restaurants; close to I10; restful atmosphere.

If you are looking for a small cosy hotel, this is the right place for you. Staff are friendly and helpful. As room doesn't come with a kettle and it was prompt delivered upon request. Ps. toiletries were from l'occitane.

Thank you so very much for all the extra attention you gave my family and I. You have a clean and beautiful facility and most importantly excellent staff that take pride in serving us. Thanks again to all whom made our trip this weekend extra special!

Really nice hotel in a super location. Only had two issues. If you book directly with the hotel, which was much more expensive, car parking is free for stays of three nights or more. Parking is charged at €25.00 per night plus tax which is over the top. The car park is big and was half full when we were there. Secondly, the breakfast was nearly gone by 9.00 but closes at 9.30. When we asked for coffee, plates and cutlery, the first answer we got was that it had been busy and was close to closing so they were not bothering to restock the breakfast. We complained and the lady at reception assisted at the second request. If breakfast closes at 9.30, that is not 9.00. It basically meant "We were busy so we are not bothering" which is nonsense, particularly for a 4 star hotel. Relatively minor because they did do something about it and we really liked the hotel. It is beautiful.

Overall, it was a very pleasant stay at the Ambrose. The staff is fantastic. Everyone has a positive can-do attitude at all hours of the day. A very simple breakfast of coffee, tea, baked goods and fruit is included. Whole Foods, drug store, dry cleaners, banks, car rentals and a few restaurants are all walking distance away. As for areas of improvement: 1) the WiFi log in shouldn't require the user to complete six fields each time, 2) the front desk should tell guests to reserve the car service 15 minutes ahead and they will try their best to accommodate. Right now, guests are told 10 mins and when the car is late, guests get antsy. No guests will complain if a car came in 5 minutes when their expectations are 15. 3) the bicycles are stylish to look at but uncomfortable to sit on and awkward to peddle. 4) Despite closing the shower door, water leaks out because water running down the door falls onto a flat piece of tile. The shower door enclosure is not designed well. This results in puddles on the bathroom floor and a soppy bath mat. If someone slips from the puddle, that's a lawsuit. 5) Housekeeping enters the rooms too soon after a knock. They literally dipped their card, knocked and turned the knob faster than I could say no. I hoped they enjoyed their view.

The hotel was recommended to us and met expectations on all elements. The breakfast was v good and a nice touch was being able to have a late casual takeaway lunch in the garden area before travelling to the airport. Staff even made a cup of tea for us even though facilities were closed!! We will recommend it too.

Worth it

This is a quiet, relaxing place to stay. No hustle/bustle. Helpful staff, large rooms, nice workout space. Car service to get you places nearby and free bikes (first come, first serve). It's about a 1 1/2 mile walk to beach and the outdoor mall/shops. Other restaurants and shops nearby.

Very nice hotel in a good location. All the staff was friendly and accommodating especially Arion, she was exceptional: very pleasant, informative, very professional, she is wonderful member of your staff and a true asset to the hotel!

Very nice experience. I would highly recommend it to travelers who value a quiet, private stay away from any crowd or tour group or tour bus. The complimentary breakfast is a little basic, no cooked items, but other than that, it's a great quiet small hotel, perfect for those who appreciate peaceful tranquility.

Comfortable. All our needs were met. They could enhance the greenest by offering guests a reduced linen change as so many hotels do now.

Very disappointing. During first-floor construction, there's no lobby, no comfort area, no real breakfast, no room service. You'd think that with all of these inconveniences, a discount on room rate would be offered. But no. I really liked this hotel my first visit, but the lack of concern for hotel guests during remodeling (i.e. no concession on prices) is not good.

Very good

A quiet location (20 blocks from the beach) comfortable and clean

Hotel is well situated and cozy. The décor and layout is impressive and very comfortable. Our problem was the inept service and the lack of accountability for errors (like assigning us a room that already had a guest in it-much to our embarrassment). There was no restaurant or hot breakfast available. The breakfast room was often over-crowded without available seating. The tariff was far too steep for the facilities and service provided. My advice: Go somewhere else unless the rooms are available for cheaper price.