Excellent 8.9
Based on 55 reviews

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About The Ampersand Hotel


Inspired by the great Victorian values of discovery and wonder, this 111-room luxury boutique hotel, bar, restaurant, and drawing room deliver a cosmopolitan of warmth, humor, and total comfort with a modern, whimsical twist. The Ampersand Hotel combines contemporary excellence in design, service, food, and technology in an 1888 building at the capital's heart. Visitors may enjoy artisanal blends of the finest coffees put together by Ampersand baristas. The Ampersand Hotel is facilitated with the latest Technogym equipment which is available 24 hours a day to hotel guests. This includes a treadmill, bike, free weights, and cross trainer. The Ampersand Hotel encourages all travelers to experience the hotel as a luxury hotel near Hyde Park and Kensington Gardens.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer

Things to do, ways to relax

  • Fitness center

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service
  • Family room


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • French
  • Hindi
  • Italian
  • Portuguese
  • Spanish
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Please note that children up to 2 years stay free in parents room, using existing bedding. Extra beds are available at a charge please contact the hotel directly to arrange for one.

When booking more than 5 rooms, different policies and additional supplements may apply.

  • Minimum age of guests is: 18 year(s).
  • Guests over 18 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 15 GBP
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Number of Rooms : 111
Room Voltage: 240
Year Hotel Built: 1888
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type

based on 55 reviews
  • Cleanliness 9.4
  • Facilities 8.7
  • Location 9.5
  • Room Comfort/Standard 9.0
  • Service 8.9
  • Value for money 8.5
  • Food/Dining 8.0
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Jennifer from United States
Stayed 4 nights in September 2016
Great hotel in a very nice location
The staff are super friendly, the hotel is clean and well maintained, looks just as good as it did 3 years ago, the restaurant is superb and it is a block from the South Kensington tube station. Will stay here again.
Reviewed September 19, 2016
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Christine from Canada
Families with older children
Small Double Room
Stayed 2 nights in August 2016
Excellent hotel but teeny tiny rooms
I've never seen a hotel room this small before. This hotel would've been perfect, 5 stars, if not for the tiny room. It was just me and my daughter, and we're not big people. We're both skinny 100lb people and we felt squeezed in there. For the price we paid, we expected more, and yes, I know we're in South Kensington. It still didn't justify a hotel room of this size. I heard other guests talk to front desk about the size of their rooms, and I guess they've been taught to spin their answer..."you booked a standard classic room category...if you wanted a different room, you should have booked the next category, the deluxe..." Well, you're looking at more $$$$$$ if you did that when you've already paid $$$$. So don't bother discussing it cos it's a conversation that'll go nowhere. Other than that, the hotel is lovely, service is amazing, the lounge in the lobby is a delightful place to retreat to. The South Kensington tube station is literally a 3-min walk away. The restaurant options are plentiful. The V&A museum, Natural History museum, and Science museum are a short walk away. I'd stay at the Ampersand again. I'd also recommend this hotel but only if you really love your travel companion cos you'll be really cosy in that room.
Reviewed August 28, 2016
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Nathan from Australia
Families with young children
Stayed 2 nights in August 2016
It's class....brilliant hotel...thank you for our stay
Great restaurant, we will be staying again for sure...hopefully next year..
Reviewed August 24, 2016
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Philip from United Kingdom
Stayed 3 nights in December 2015
Great Location and boutique design
Great location among all the museums and right next to the Tube for getting around London pretty easily. We got the room that was one-up from the entry-level room and it was lovely, a lot lot bigger and more spacious than my brother who booked the entry-level room. Worth that extra little money. There is a great cafe from breakfast and lunch just across the road adjacent to the Tube. The whole design of the building is very cool and felt super modern for being in such an old building.
Reviewed August 02, 2016
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osatee from Thailand
Solo travelers
Stayed 8 nights in July 2015
love this place
beautiful room, great location and great services!!!
Reviewed July 15, 2016
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selena from United States
Small Double Room
Stayed 2 nights in July 2016
Excellent hotel and service
Perfect central location
Reviewed July 04, 2016
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Susan from Australia
Stayed one night in April 2016
Stylish Upper End Hotel - great location
Appreciate the higher quality of this hotel, staff lovely, room felt lush and lovely
Reviewed May 15, 2016
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Peniel from United States
Stayed 8 nights in March 2016
very comfortable
staff, amenities
very comfortable but the rooms were cramped, clothing storage facilities were very insufficient, no instructions as to use of shower and no handholds which can be dangerous to older clients and instructions for authorizing room cleaning up non-existent - but staff were very helpful and welcoming need a second chair and better space for use of desk - also better instructions for use of TV
Reviewed March 11, 2016
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Nynke from Netherlands
Business travelers
Stayed 2 nights in January 2016
Stylish, quiet, great staff
Reviewed January 28, 2016
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xiaoyu from Australia
Small Double Room
Stayed 2 nights in January 2016
Great place to stay
Location, facility, clean
Easy access to the tube, nice suburb in London
Reviewed January 14, 2016
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