The Ampersand Hotel
The Ampersand Hotel
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"Very good and strategic location."

Dita

|

January 22, 2018

Small Double Room - Guestroom The Ampersand Hotel
Small Double Room - Guestroom
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Lobby The Ampersand Hotel
Lobby
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Lobby The Ampersand Hotel
Lobby
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Interior view The Ampersand Hotel
Interior view
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See map The Ampersand Hotel
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Exceptional
Location
9.6
See all 60 photos The Ampersand Hotel
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The Ampersand Hotel

Exceptional location
- Inside city center
- What's nearby?
Exceptional
From 112 reviewsSee what guests said
9.1
/
10
Exceptional cleanliness
9.5
Recommended by 100% of guests
Value for money8.7
Location rating9.6
Nearest airportLondon City Airport (LCY)
Distance to airport15.8 km
  • 150 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of London

Room choices
9.0
Excellent
Room comfort & quality
This property is in high demand!Last booked 11 hours ago
Small Double Room
Small Double Room
...
  • Room size: 12 m²/129 ft²
  • Non-smoking
  • 1 double bed
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Deluxe
Deluxe
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 king bed and 1 sofa bed
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Superior
Superior
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 double bed
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Room Economy
Room Economy
...
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    Basic Single
    Basic Single
    ...
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      Basic Double
      Basic Double
      ...
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        Standard Double
        Standard Double
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          What people love about the property

          • "Easy access to the tube, nice suburb in London"

            xiaoyu

            |

            January 14, 2016

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          More about The Ampersand Hotel

          More about The Ampersand Hotel

          "Beautiful room, great location and great services!!"

          osatee

          |

          July 15, 2016

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What to eat nearby

          British cuisine
          British cuisine
          cafe Floris
          10 m British, Cafe, European
          The Drawing Rooms
          40 m British, French
          Brompton Food Market
          70 m British, Cafe, Delicatessen
          American cuisine
          American cuisine
          Byron Old Brompton Road
          220 m American
          Ramusake
          280 m American, Asian, Japanese
          Byron Gloucester Road
          450 m American
          European cuisine
          European cuisine
          Apero
          European, Gluten Free, Mediterranean
          Macellaio RC
          220 m European, Italian
          Palette Restaurant
          410 m European, International

          What they offer

          "Will stay here again."

          Jennifer

          |

          September 19, 2016

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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (112)Booking.com Reviews (971)
          9.1
          /
          10
          Exceptional
          Cleanliness9.5
          Facilities8.9
          Location9.6
          Room comfort and quality9.0
          Service9.2
          Value for money8.7
          Provided by verified guests of Agoda
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          All guests (112)
          All room types
          Showing 73 verified guest comments
          1234
          6.8
          Good
          Vinita from Malaysia
          Solo traveler
          Small Double Room
          Stayed 3 nights in September 2018
          Good”
          Amazing location, staff could be much more attentive (when i arrived, i carried my bags up the stairs, opened the doors and went to the reception by myself!), housekeeping staff were pleasant enough but did not change my sheets daily like i asked, and did not stock up my room with amenities consistently (one day you get biscuits and orange juice, the next day you dont and have to ask for it. Had to ask for toothbrush too). For the price, you'd expect a little more overall. But clean, cosy room, and great location!
          Reviewed September 11, 2018
          10.0
          Exceptional
          Marlene from United States
          Couple
          Deluxe
          Stayed 4 nights in July 2018
          Best place to stay in London ”
          The Ampersand has everything you need for your stay in London. It is seriously just across the street from the South Kensington tube station. In an upscale neighborhood close to restaurants, coffee shops and small markets... everything you need within walking distance. The staff is friendly, helpful and professional. We arrived early and our rooms wasn't quite ready, so they took our luggage for us and it was waiting in our room after we returned from sight seeing.
          Reviewed July 30, 2018
          8.8
          Excellent
          Stephen from Malaysia
          Couple
          Small Double Room
          Stayed 1 night in September 2016
          goood design modern and chic , near to natural history museum”
          the entrance to the hotel is elegant someone should have opened the door for us, the staff is always smiling and wonderful , upgraded our room when she found out we are on our honeymoon that's very sweet of them, nicely designed elegant room, service is great, nice complimentary stuff like top notch drinks and tea and coffee maker
          Reviewed October 04, 2016
          9.2
          Exceptional
          Philip from United Kingdom
          Couple
          Deluxe
          Stayed 3 nights in December 2015
          Great Location and boutique design”
          Great location among all the museums and right next to the Tube for getting around London pretty easily. We got the room that was one-up from the entry-level room and it was lovely, a lot lot bigger and more spacious than my brother who booked the entry-level room. Worth that extra little money. There is a great cafe from breakfast and lunch just across the road adjacent to the Tube. The whole design of the building is very cool and felt super modern for being in such an old building.
          Reviewed August 02, 2016
          9.3
          Exceptional
          Fay from Taiwan
          Business traveler
          Small Double Room
          Stayed 2 nights in October 2012
          great hotel!”
          全新裝潢 地點極佳 free wifi
          great experience staying here. nice staff, fashion decorating, convenient transportation (South Kensington underground station) the space of room is little bit small, but the bed is really very comfortable. near VA museum, Natural history museum, Harrods
          Reviewed November 21, 2012
          10.0
          Exceptional
          Dita from Indonesia
          Group
          Deluxe
          Stayed 3 nights in December 2017
          Excellent”
          Excellent service prior, during and after our stay. Very good and strategic location. Very convenient. We stayed in the Deluxe room and the room size is good, especially for London. Love the floor heating bathroom and the handy phone. Will return and highly recommended.
          Reviewed January 22, 2018
          10.0
          Exceptional
          Cristina from Australia
          Solo traveler
          Superior
          Stayed 4 nights in July 2017
          Beautiful hotel, flawless ”
          I have high standards and I have to say this hotel surpassed them. Fantastic rooms, immaculate, great service, gorgeous design. The location is also perfect. I would not change a single thing, looking forward to my next visit.
          Reviewed July 27, 2017
          10.0
          Exceptional
          Racine from United States
          Couple
          Deluxe
          Stayed 3 nights in June 2017
          Excellent Hotel”
          This hotel is beautiful, modern and comfortable. The location can't be beat. It is close to attractions such as the V & A museum and the very central tube station South Ken. We had a wonderful room full of mod cons and it was quiet. But best of all, you can walk outside and find lots of restaurants and food options. The lovely surrounding streets make it good for walking and enjoying London on foot. I would definitely stay here again on my next visit!!!
          Reviewed July 12, 2017
          10.0
          Exceptional
          Jennifer from United States
          Couple
          Deluxe
          Stayed 4 nights in September 2016
          Great hotel in a very nice location”
          The staff are super friendly, the hotel is clean and well maintained, looks just as good as it did 3 years ago, the restaurant is superb and it is a block from the South Kensington tube station. Will stay here again.
          Reviewed September 19, 2016
          8.4
          Excellent
          Christine from Canada
          Family with teens
          Small Double Room
          Stayed 2 nights in August 2016
          Excellent hotel but teeny tiny rooms”
          I've never seen a hotel room this small before. This hotel would've been perfect, 5 stars, if not for the tiny room. It was just me and my daughter, and we're not big people. We're both skinny 100lb people and we felt squeezed in there. For the price we paid, we expected more, and yes, I know we're in South Kensington. It still didn't justify a hotel room of this size. I heard other guests talk to front desk about the size of their rooms, and I guess they've been taught to spin their answer..."you booked a standard classic room category...if you wanted a different room, you should have booked the next category, the deluxe..." Well, you're looking at more $$$$$$ if you did that when you've already paid $$$$. So don't bother discussing it cos it's a conversation that'll go nowhere. Other than that, the hotel is lovely, service is amazing, the lounge in the lobby is a delightful place to retreat to. The South Kensington tube station is literally a 3-min walk away. The restaurant options are plentiful. The V&A museum, Natural History museum, and Science museum are a short walk away. I'd stay at the Ampersand again. I'd also recommend this hotel but only if you really love your travel companion cos you'll be really cosy in that room.
          Reviewed August 28, 2016
          8.7
          Excellent
          Peniel from United States
          Couple
          Superior
          Stayed 8 nights in March 2016
          very comfortable”
          staff, amenities
          very comfortable but the rooms were cramped, clothing storage facilities were very insufficient, no instructions as to use of shower and no handholds which can be dangerous to older clients and instructions for authorizing room cleaning up non-existent - but staff were very helpful and welcoming need a second chair and better space for use of desk - also better instructions for use of TV
          Reviewed March 11, 2016
          9.3
          Exceptional
          Allison from United States
          Solo traveler
          Small Double Room
          Stayed 1 night in November 2015
          Lovely Hotel in a Great Location”
          Location, Staff/Service, Decor
          I had a very nice stay at the Ampersand. I was only in London for one night, following a stay at another London hotel the week before, then a visit to Scotland. I almost wish I had stayed at the Ampersand for both London legs of my trip (the only thing that edged it out was the other hotel had a whirlpool bath, which was great after long days of sight-seeing). The hotel is in a fantastic location, right across from the South Kensington tube stop, near some great attractions (The Victoria & Albert is one of my favorite museums), and lots of fabulous shopping ad eating. The decor was truly lovely, the bed was DIVINE, and the staff were friendly and helpful. The complimentary minibar was a nice touch, and the thematic design was brilliantly done. I was a little worried I would run into some London snobbery, as the place looks quite posh, but the staff I encountered were wonderful. I ordered room service, and the food was excellent - I wish I'd had time to try the afternoon tea. I will definitely consider staying at the Ampersand again!
          Reviewed November 10, 2015
          9.7
          Exceptional
          James from United States
          Couple
          Small Double Room
          Stayed 1 night in August 2015
          Great South Kensington Hotel Find”
          Attentive Staff, location, room amenities
          We were really happy with our stay. The staff was friendly and responsive. The rooms have unexpected touches, like French press coffee makers and a complimentary mini-bar. The hotel has an intimate feeling, just the right size. The location is great, very close to the South Kensington tube station, many bus routes and with a taxi stand right out front. It was perfect for us.
          Reviewed August 14, 2015
          9.3
          Exceptional
          Grace from China
          Solo traveler
          Small Double Room
          Stayed 2 nights in March 2015
          Trendy hotel with a wonderful location ”
          location, ambience, color
          It was indeed a very pleasant stay as the staff were really friendly and helpful, the location is great with most of everything I need around it. The 24-hour room service is perfect for someone like me who stay out late and need something to munch on when I get back the hotel late. Love to be there again!
          Reviewed April 01, 2015
          10.0
          Exceptional
          JANINE from United Kingdom
          Family with teens
          Deluxe
          Stayed 1 night in December 2014
          New Years Eve ”
          The hotel is beautiful, with a games room, library and food available 24 hours a day. Staff were welcoming, friendly and helpful. Room had lovely toiletries and complimentary soft drinks in minibar.
          We stayed on New Years Eve. The staff were friendly and very good with children. They helped with directions to where we needed to go and even provided us with a map. The room was beautiful, clean and decorated to a high standard. The bed was very comfortable. I haven't slept so well in years! The room was well equipped with complimentary soft drinks in the minibar; not just tea and coffee like most hotels. Lovely toiletries were provided and i had a gorgeous shower. My daughter made good use of the smart tv; playing youtube videos, accessing Facebook and playing music from the hotel playlists. We enjoyed playing table tennis and board games in the games room. And with food being available 24 hours a day we were able to sit in the drawing room and have something to eat and a glass of wine quite late in the evening. Breakfast, in the restaurant on the lower ground floor, was divine. All the regular foods you'd expect on the menu plus many more. My daughter had homemade waffles with Nutella, maple syrup and banana's, while I had coconut porridge with caramelised banana's. Delicious! The service was friendly and we didn't wait long for our food. I would recommend this hotel to anyone. It is only a short walk away from the Natural History and Science museums and the Diana memorial in Hyde park. We will definitely be back. Couldn't fault any part of our stay. Thank you.
          Reviewed January 06, 2015
          9.0
          Exceptional
          Liza from Singapore
          Couple
          Superior
          Stayed 1 night in June 2013
          Location, location, location”
          Location, close to shopping and subway
          Great stay! I'll definitely be back. Love the location - just across the road from the South Kensington station and a short walk from Harrod's, Harvey Nichols and other great shopping. Lots of amazing restaurants in the area as well. The hotel itself is stylish and the staff were very helpful.
          Reviewed February 15, 2014
          10.0
          Exceptional
          Chun from Hong Kong
          Couple
          Small Double Room
          Stayed 1 night in June 2013
          It is a wonderful experience to stay here.”
          1) nice and helpful staff 2) Comfortable room 3) stylish design
          The hotel situated in a very convenient place. Many tasty and stylish restaurants around. It is also surprised that the design of the hotel room is really great. It gives a extremely comfortable environment for guest to have a relaxing time.
          Reviewed July 16, 2013
          8.7
          Excellent
          Liza from Singapore
          Couple
          Small Double Room
          Stayed 2 nights in June 2013
          Charming & Modern”
          Great location just 2 mins from the South Kensington Tube Station, modern design, helpful staff
          The location was probably the best thing about staying at The Ampersand Hotel, it was just 2 mins from the Tube Station, walking distance to Harrods, Harvey Nichols and Sloane Street. Great restaurants in the area. In addition, the hotel is well maintained, with a modern design, esthetically pleasing to the eye. The staff was also very friendly and helpful.
          Reviewed June 25, 2013
          8.7
          Excellent
          Olivier from Belgium
          Couple
          Small Double Room
          Stayed 2 nights in February 2013
          lovely NEW hotel, friendly staff, clean rooms”
          location, clean hotel
          very nice hotel, new since summer 2012 so everything looks new. great location near the tube direct line to the touristic center of london. great breakfast & lunch places around the hotel. the rooms are a bit small but if you can live with that there is nothing wrong to say about this hotel.
          Reviewed February 08, 2013
          10.0
          Exceptional
          Quentin from United States
          Business traveler
          Small Double Room
          Stayed 3 nights in December 2012
          My new favorite London hotel”
          Clean room. Attention to comfort of guests including little conveniences such as complimentary water and soft drinks in mini bar, bath robes, power adapter for foreign travelers, and free wifi.
          The location near the South Kensington tube station is extremely convenient for central London. The small details add to ease and comfort of visit. Staff is very friendly and eager to assist in solving any issues. This is my new favorite London hotel.
          Reviewed December 24, 2012
          1234
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          • Exceptional location
          • Buckingham Palace
          • South Kensington Tube Station is within 0.15 km