The Ampersand Hotel

The Ampersand Hotel

10 Harrington Road, Chelsea, London, United Kingdom, SW7 3ER
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Small Double Room The Ampersand Hotel
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    Interior view The Ampersand Hotel
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    Exterior view The Ampersand Hotel

    Guest reviews

    9.1
    Exceptional
    /10
    (114 reviews)See what guests said
    10.0
    Exceptional

    "The staff is friendly, helpful and professional."

    Marlene

    -

    July 30, 2018

    9.5
    Exceptional cleanliness
    Recommended by 100% of guests

    Property highlights

    Things you'll love

    • 150 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of London

    Exceptional
    Location
    9.5
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Ciné Lumière120 m
  • South Kensington Books130 m
  • South Kensington Tube Station150 m
  • HTB Onslow Square200 m
  • Christie's South Kensington210 m
  • Natural History Museum220 m
  • Embassy of the Republic of Yemen250 m
  • Handford Wines270 m
  • La Vigneronne270 m
  • Crafts Council Gallery Shop/Victoria & Albert Museum Shop380 m
  • Value for money8.6
    Location rating9.5
    Nearest airportLondon City Airport (LCY)
    Distance to airport15.6 km
    Select your room
    9.0
    Excellent
    Room comfort & quality
    Small Double Room
    Small Double Room
    ...
    • Room size: 12 m²/129 ft²
    • Non-smoking
    • 1 double bed
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    Deluxe
    Deluxe
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 king bed and 1 sofa bed
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    Superior
    Superior
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    • 1 double bed
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    Small Room
    Small Room
    ...
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      Basic Single
      Basic Single
      ...
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        Economy Room
        Economy Room
        ...
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          Basic Double
          Basic Double
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            Room
            Room
            ...
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              Standard Single Room (Double bed) (small, bed  for one)
              Standard Single Room (Double bed) (small, bed for one)
              ...
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                Standard Single Room (Double bed) (small)
                Standard Single Room (Double bed) (small)
                ...
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                  What people love about the property

                  • 9.2
                    Exceptional

                    "Staying again on my way back home looking forward to it"

                    justine

                    |

                    January 4, 2017

                  • 8.4
                    Excellent

                    "the hotel is lovely, service is amazing, the lounge in the lobby is a delightful place to retreat to."

                    Christine

                    |

                    August 28, 2016

                  • 10.0
                    Exceptional

                    "Very good and strategic location."

                    Dita

                    |

                    January 22, 2018

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                  More about The Ampersand Hotel

                  More about The Ampersand Hotel

                  10.0
                  Exceptional

                  "Great restaurant, we will be staying again for sure."

                  Nathan

                  |

                  August 24, 2016

                  An overview

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                  What they offer

                  10.0
                  Exceptional

                  "Excellent service prior, during and after our stay."

                  Dita

                  |

                  January 22, 2018

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Show less

                  What to eat nearby

                  British cuisine
                  British cuisine
                  cafe Floris
                  10 m British, Cafe, European
                  The Drawing Rooms
                  40 m British, French
                  Brompton Food Market
                  70 m British, Cafe, Delicatessen
                  American cuisine
                  American cuisine
                  Byron Old Brompton Road
                  220 m American
                  Ramusake
                  280 m American, Asian, Japanese
                  Byron Gloucester Road
                  450 m American
                  European cuisine
                  European cuisine
                  Apero
                  European, Gluten Free, Mediterranean
                  Macellaio RC
                  220 m European, Italian
                  Palette Restaurant
                  410 m European, International

                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Show more

                  Property's guest policies

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                  Some helpful facts

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                  Real reviews from real guests

                  Agoda Reviews (114)Booking.com Reviews (989)
                  9.1
                  /
                  10
                  Exceptional
                  Cleanliness9.5
                  Facilities8.8
                  Location9.5
                  Room comfort and quality9.0
                  Service9.2
                  Value for money8.6
                  Provided by verified guests of Agoda
                  All languages
                  All guests (114)
                  All room types

                  Show reviews that mention 

                  Showing 74 verified guest comments
                  1234
                  6.8
                  Good
                  Vinita from Malaysia
                  Solo traveler
                  Small Double Room
                  Stayed 3 nights in September 2018
                  Good”
                  Amazing location, staff could be much more attentive (when i arrived, i carried my bags up the stairs, opened the doors and went to the reception by myself!), housekeeping staff were pleasant enough but did not change my sheets daily like i asked, and did not stock up my room with amenities consistently (one day you get biscuits and orange juice, the next day you dont and have to ask for it. Had to ask for toothbrush too). For the price, you'd expect a little more overall. But clean, cosy room, and great location!
                  Reviewed September 11, 2018
                  8.8
                  Excellent
                  Stephen from Malaysia
                  Couple
                  Small Double Room
                  Stayed 1 night in September 2016
                  goood design modern and chic , near to natural history museum”
                  the entrance to the hotel is elegant someone should have opened the door for us, the staff is always smiling and wonderful , upgraded our room when she found out we are on our honeymoon that's very sweet of them, nicely designed elegant room, service is great, nice complimentary stuff like top notch drinks and tea and coffee maker
                  Reviewed October 04, 2016
                  9.2
                  Exceptional
                  Philip from United Kingdom
                  Couple
                  Deluxe
                  Stayed 3 nights in December 2015
                  Great Location and boutique design”
                  Great location among all the museums and right next to the Tube for getting around London pretty easily. We got the room that was one-up from the entry-level room and it was lovely, a lot lot bigger and more spacious than my brother who booked the entry-level room. Worth that extra little money. There is a great cafe from breakfast and lunch just across the road adjacent to the Tube. The whole design of the building is very cool and felt super modern for being in such an old building.
                  Reviewed August 02, 2016
                  10.0
                  Exceptional
                  Marlene from United States
                  Couple
                  Deluxe
                  Stayed 4 nights in July 2018
                  Best place to stay in London ”
                  The Ampersand has everything you need for your stay in London. It is seriously just across the street from the South Kensington tube station. In an upscale neighborhood close to restaurants, coffee shops and small markets... everything you need within walking distance. The staff is friendly, helpful and professional. We arrived early and our rooms wasn't quite ready, so they took our luggage for us and it was waiting in our room after we returned from sight seeing.
                  Reviewed July 30, 2018
                  10.0
                  Exceptional
                  Dita from Indonesia
                  Group
                  Deluxe
                  Stayed 3 nights in December 2017
                  Excellent”
                  Excellent service prior, during and after our stay. Very good and strategic location. Very convenient. We stayed in the Deluxe room and the room size is good, especially for London. Love the floor heating bathroom and the handy phone. Will return and highly recommended.
                  Reviewed January 22, 2018
                  10.0
                  Exceptional
                  Cristina from Australia
                  Solo traveler
                  Superior
                  Stayed 4 nights in July 2017
                  Beautiful hotel, flawless ”
                  I have high standards and I have to say this hotel surpassed them. Fantastic rooms, immaculate, great service, gorgeous design. The location is also perfect. I would not change a single thing, looking forward to my next visit.
                  Reviewed July 27, 2017
                  10.0
                  Exceptional
                  Racine from United States
                  Couple
                  Deluxe
                  Stayed 3 nights in June 2017
                  Excellent Hotel”
                  This hotel is beautiful, modern and comfortable. The location can't be beat. It is close to attractions such as the V & A museum and the very central tube station South Ken. We had a wonderful room full of mod cons and it was quiet. But best of all, you can walk outside and find lots of restaurants and food options. The lovely surrounding streets make it good for walking and enjoying London on foot. I would definitely stay here again on my next visit!!!
                  Reviewed July 12, 2017
                  10.0
                  Exceptional
                  Jennifer from United States
                  Couple
                  Deluxe
                  Stayed 4 nights in September 2016
                  Great hotel in a very nice location”
                  The staff are super friendly, the hotel is clean and well maintained, looks just as good as it did 3 years ago, the restaurant is superb and it is a block from the South Kensington tube station. Will stay here again.
                  Reviewed September 19, 2016
                  8.4
                  Excellent
                  Christine from Canada
                  Family with teens
                  Small Double Room
                  Stayed 2 nights in August 2016
                  Excellent hotel but teeny tiny rooms”
                  I've never seen a hotel room this small before. This hotel would've been perfect, 5 stars, if not for the tiny room. It was just me and my daughter, and we're not big people. We're both skinny 100lb people and we felt squeezed in there. For the price we paid, we expected more, and yes, I know we're in South Kensington. It still didn't justify a hotel room of this size. I heard other guests talk to front desk about the size of their rooms, and I guess they've been taught to spin their answer..."you booked a standard classic room category...if you wanted a different room, you should have booked the next category, the deluxe..." Well, you're looking at more $$$$$$ if you did that when you've already paid $$$$. So don't bother discussing it cos it's a conversation that'll go nowhere. Other than that, the hotel is lovely, service is amazing, the lounge in the lobby is a delightful place to retreat to. The South Kensington tube station is literally a 3-min walk away. The restaurant options are plentiful. The V&A museum, Natural History museum, and Science museum are a short walk away. I'd stay at the Ampersand again. I'd also recommend this hotel but only if you really love your travel companion cos you'll be really cosy in that room.
                  Reviewed August 28, 2016
                  8.7
                  Excellent
                  Peniel from United States
                  Couple
                  Superior
                  Stayed 8 nights in March 2016
                  very comfortable”
                  staff, amenities
                  very comfortable but the rooms were cramped, clothing storage facilities were very insufficient, no instructions as to use of shower and no handholds which can be dangerous to older clients and instructions for authorizing room cleaning up non-existent - but staff were very helpful and welcoming need a second chair and better space for use of desk - also better instructions for use of TV
                  Reviewed March 11, 2016
                  9.3
                  Exceptional
                  Allison from United States
                  Solo traveler
                  Small Double Room
                  Stayed 1 night in November 2015
                  Lovely Hotel in a Great Location”
                  Location, Staff/Service, Decor
                  I had a very nice stay at the Ampersand. I was only in London for one night, following a stay at another London hotel the week before, then a visit to Scotland. I almost wish I had stayed at the Ampersand for both London legs of my trip (the only thing that edged it out was the other hotel had a whirlpool bath, which was great after long days of sight-seeing). The hotel is in a fantastic location, right across from the South Kensington tube stop, near some great attractions (The Victoria & Albert is one of my favorite museums), and lots of fabulous shopping ad eating. The decor was truly lovely, the bed was DIVINE, and the staff were friendly and helpful. The complimentary minibar was a nice touch, and the thematic design was brilliantly done. I was a little worried I would run into some London snobbery, as the place looks quite posh, but the staff I encountered were wonderful. I ordered room service, and the food was excellent - I wish I'd had time to try the afternoon tea. I will definitely consider staying at the Ampersand again!
                  Reviewed November 10, 2015
                  9.7
                  Exceptional
                  James from United States
                  Couple
                  Small Double Room
                  Stayed 1 night in August 2015
                  Great South Kensington Hotel Find”
                  Attentive Staff, location, room amenities
                  We were really happy with our stay. The staff was friendly and responsive. The rooms have unexpected touches, like French press coffee makers and a complimentary mini-bar. The hotel has an intimate feeling, just the right size. The location is great, very close to the South Kensington tube station, many bus routes and with a taxi stand right out front. It was perfect for us.
                  Reviewed August 14, 2015
                  9.3
                  Exceptional
                  Grace from China
                  Solo traveler
                  Small Double Room
                  Stayed 2 nights in March 2015
                  Trendy hotel with a wonderful location ”
                  location, ambience, color
                  It was indeed a very pleasant stay as the staff were really friendly and helpful, the location is great with most of everything I need around it. The 24-hour room service is perfect for someone like me who stay out late and need something to munch on when I get back the hotel late. Love to be there again!
                  Reviewed April 01, 2015
                  10.0
                  Exceptional
                  JANINE from United Kingdom
                  Family with teens
                  Deluxe
                  Stayed 1 night in December 2014
                  New Years Eve ”
                  The hotel is beautiful, with a games room, library and food available 24 hours a day. Staff were welcoming, friendly and helpful. Room had lovely toiletries and complimentary soft drinks in minibar.
                  We stayed on New Years Eve. The staff were friendly and very good with children. They helped with directions to where we needed to go and even provided us with a map. The room was beautiful, clean and decorated to a high standard. The bed was very comfortable. I haven't slept so well in years! The room was well equipped with complimentary soft drinks in the minibar; not just tea and coffee like most hotels. Lovely toiletries were provided and i had a gorgeous shower. My daughter made good use of the smart tv; playing youtube videos, accessing Facebook and playing music from the hotel playlists. We enjoyed playing table tennis and board games in the games room. And with food being available 24 hours a day we were able to sit in the drawing room and have something to eat and a glass of wine quite late in the evening. Breakfast, in the restaurant on the lower ground floor, was divine. All the regular foods you'd expect on the menu plus many more. My daughter had homemade waffles with Nutella, maple syrup and banana's, while I had coconut porridge with caramelised banana's. Delicious! The service was friendly and we didn't wait long for our food. I would recommend this hotel to anyone. It is only a short walk away from the Natural History and Science museums and the Diana memorial in Hyde park. We will definitely be back. Couldn't fault any part of our stay. Thank you.
                  Reviewed January 06, 2015
                  9.0
                  Exceptional
                  Liza from Singapore
                  Couple
                  Superior
                  Stayed 1 night in June 2013
                  Location, location, location”
                  Location, close to shopping and subway
                  Great stay! I'll definitely be back. Love the location - just across the road from the South Kensington station and a short walk from Harrod's, Harvey Nichols and other great shopping. Lots of amazing restaurants in the area as well. The hotel itself is stylish and the staff were very helpful.
                  Reviewed February 15, 2014
                  10.0
                  Exceptional
                  Chun from Hong Kong
                  Couple
                  Small Double Room
                  Stayed 1 night in June 2013
                  It is a wonderful experience to stay here.”
                  1) nice and helpful staff 2) Comfortable room 3) stylish design
                  The hotel situated in a very convenient place. Many tasty and stylish restaurants around. It is also surprised that the design of the hotel room is really great. It gives a extremely comfortable environment for guest to have a relaxing time.
                  Reviewed July 16, 2013
                  8.7
                  Excellent
                  Liza from Singapore
                  Couple
                  Small Double Room
                  Stayed 2 nights in June 2013
                  Charming & Modern”
                  Great location just 2 mins from the South Kensington Tube Station, modern design, helpful staff
                  The location was probably the best thing about staying at The Ampersand Hotel, it was just 2 mins from the Tube Station, walking distance to Harrods, Harvey Nichols and Sloane Street. Great restaurants in the area. In addition, the hotel is well maintained, with a modern design, esthetically pleasing to the eye. The staff was also very friendly and helpful.
                  Reviewed June 25, 2013
                  8.7
                  Excellent
                  Olivier from Belgium
                  Couple
                  Small Double Room
                  Stayed 2 nights in February 2013
                  lovely NEW hotel, friendly staff, clean rooms”
                  location, clean hotel
                  very nice hotel, new since summer 2012 so everything looks new. great location near the tube direct line to the touristic center of london. great breakfast & lunch places around the hotel. the rooms are a bit small but if you can live with that there is nothing wrong to say about this hotel.
                  Reviewed February 08, 2013
                  10.0
                  Exceptional
                  Quentin from United States
                  Business traveler
                  Small Double Room
                  Stayed 3 nights in December 2012
                  My new favorite London hotel”
                  Clean room. Attention to comfort of guests including little conveniences such as complimentary water and soft drinks in mini bar, bath robes, power adapter for foreign travelers, and free wifi.
                  The location near the South Kensington tube station is extremely convenient for central London. The small details add to ease and comfort of visit. Staff is very friendly and eager to assist in solving any issues. This is my new favorite London hotel.
                  Reviewed December 24, 2012
                  9.3
                  Exceptional
                  Fay from Taiwan
                  Business traveler
                  Small Double Room
                  Stayed 2 nights in October 2012
                  great hotel!”
                  全新裝潢 地點極佳 free wifi
                  great experience staying here. nice staff, fashion decorating, convenient transportation (South Kensington underground station) the space of room is little bit small, but the bed is really very comfortable. near VA museum, Natural history museum, Harrods
                  Reviewed November 21, 2012
                  1234
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                  The Ampersand Hotel
                  |Exceptional 9.1
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                  • Exceptional location
                  • Buckingham Palace
                  • South Kensington Tube Station is within 0.15 km