The Apartments at Merdeka Palace Hotel

The Apartments at Merdeka Palace Hotel

Jalan Tun Abang Haji Openg, P.O. Box A298, Kuching City Center, Kuching, Malaysia, 93000
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3 Bedroom Apartment The Apartments at Merdeka Palace Hotel
3 Bedroom Apartment
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    Lobby The Apartments at Merdeka Palace Hotel
    Ballroom The Apartments at Merdeka Palace Hotel
    Coffee shop The Apartments at Merdeka Palace Hotel
    2 Bedroom Apartment The Apartments at Merdeka Palace Hotel
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     The Apartments at Merdeka Palace Hotel

    Guest reviews

    7.5
    Very good
    /10
    (199 reviews)See what guests said
    7.6
    Very good

    "Swimming pool, gym), nice bathroom, friendly staff"

    Muhammad R.

    -

    November 15, 2016

    7.7
    Very good value for money

    Property highlights

    • Sauna

    • Steamroom

    • Air conditioning

    • Fitness center

    5 travelers are looking at this property right nowBook now before it's too late!
    Excellent
    Location
    8.6
    See map
    Excellent location - 70 meters from city center
    Nearby
    Popular
  • Padang Merdeka Park110 m
  • Sarawak Museum170 m
  • Plaza Merdeka260 m
  • Left And Right Artisan Handcraft300 m
  • Harmony Arch300 m
  • Sang Ti Miao310 m
  • Carpenter Street310 m
  • Bumbu Cooking School370 m
  • Orang Utan Murals380 m
  • The Old Courthouse390 m
  • Value for money7.7
    Distance to city center2.00 Km
    Location rating8.6
    Nearest airportKuching International Airport (KCH)
    Distance to airport7.9 km
    Select your room
    2 Bedroom Apartment
    2 Bedroom Apartment
    ...
    • Room size: 110 m²/1184 ft²
    • City view
    • 1 queen bed & 1 queen bed o...
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    3 Bedroom Apartment
    3 Bedroom Apartment
    ...
    • Room size: 107 m²/1152 ft²
    • City view
    • 1 queen bed & 1 queen bed &...
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    What people love about the property

    • 7.2
      Very good

      "Plus: Parking provided and staff was polite enough."

      Irene

      |

      July 14, 2017

    • 8.3
      Excellent

      "It was a pleasant stay for me, my parents and my 2 sisters."

      angela

      |

      March 21, 2016

    • 10.0
      Exceptional

      "The staff is friendly and helpful"

      Akma N.

      |

      October 6, 2016

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    More about The Apartments at Merdeka Palace Hotel

    More about The Apartments at Merdeka Palace Hotel

    6.8
    Good

    "Great staff and great place to stay in."

    Kiong H.

    |

    March 17, 2018

    An overview

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    What they offer

    8.0
    Very good

    "Love the Hotel location, Spacious and close to everything."

    hajah N.

    |

    January 16, 2017

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (199)
    7.5
    /
    10
    Cleanliness6.9
    Facilities6.8
    Location8.6
    Room comfort and quality6.8
    Service7.6
    Value for money7.7
    Provided by verified guests of Agoda
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    All guests (199)
    All room types

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    Showing 100 verified guest comments
    12345
    4.4
    Maimunah from Malaysia
    Family with teens
    2 Bedroom Apartment
    Stayed 1 night in February 2019
    Rooms were not well kept”
    We were given a 2 bedroom apartment but from the look of the place, it hasn’t been lived in for few months. The carpet were blackish and dirty(original color was light brown) the room smelled of smoke. We asked to change the room and they did. The second one given to us were not as bad but it was so smelly. We only stayed for a night so were out all the time. But when we return to the room in the evening, it was still stinky. Anyway, next day while packing up , we found rubbish and left over food under the sink and that was why the whole place stink. We checked out and complained and manager promised to respond but I have not received anything from them. Anyway, it wasn’t worth it in the end. I will never ever stayed in this place again
    Reviewed February 06, 2019
    10.0
    Exceptional
    Thamathan from Malaysia
    Business traveler
    2 Bedroom Apartment
    Stayed 2 nights in January 2019
    superb place to stay!”
    definitely will go there again
    Reviewed January 28, 2019
    8.4
    Excellent
    lydia from Malaysia
    Family with teens
    3 Bedroom Apartment
    Stayed 3 nights in February 2019
    Stayed here everytime when I am in Town.”
    Very central location and close to a lot of attractions.Restsurants and shops within wslking distance.
    Reviewed February 06, 2019
    8.0
    Excellent
    Azmi from Malaysia
    Family with teens
    2 Bedroom Apartment
    Stayed 2 nights in December 2018
    Good”
    Good
    Reviewed December 26, 2018
    9.2
    Exceptional
    ARDIF from Malaysia
    Family with young children
    2 Bedroom Apartment
    Stayed 1 night in June 2018
    Exceptional”
    Spent quality family time here. The kids loved it and so do the adults. Strategic location, rooms were nice and comfy, staffs were friendly and accomodating
    Reviewed December 19, 2018
    10.0
    Exceptional
    Hj from Brunei Darussalam
    Group
    3 Bedroom Apartment
    Stayed 4 nights in January 2017
    big spacious apartment”
    we stay here with family, we took the 3 bedroom, the room are clean,the room are super cold, the cleaner are friendly and helpful, its nearby to the merdeka shopping mall that we like to go almost everyday, we enjoy our stay here
    Reviewed March 21, 2017
    8.3
    Excellent
    angela from Malaysia
    Family with teens
    2 Bedroom Apartment
    Stayed 2 nights in March 2016
    Classic and strategic location”
    ambiance, location, view
    It was a pleasant stay for me, my parents and my 2 sisters. The place located at center of the city and just next to Sarawak Museum and a shopping mall. Easy to find food where the hawker/restaurant you can find them easily. The ambiance of hotel was peaceful, I love when backed to the hotel about 7pm, you can hear the live piano played by someone who is very talented. Overall, I enjoy my stay there. The only improvement needed is the swimming pool. The cleanliness can be improved because I found the water in the pool was not really clean(found black dirt in the water).
    Reviewed March 21, 2016
    9.2
    Exceptional
    Ainul from Malaysia
    Group
    3 Bedroom Apartment
    Stayed 2 nights in October 2018
    great location”
    recomended for family or group travel
    Reviewed October 14, 2018
    8.0
    Excellent
    Khushi from Malaysia
    Family with teens
    2 Bedroom Apartment
    Stayed 5 nights in February 2018
    -”
    -
    Reviewed October 04, 2018
    8.4
    Excellent
    NURUL from Malaysia
    Family with young children
    3 Bedroom Apartment
    Stayed 1 night in August 2018
    Value for money but..”
    The hotel is value for money but my room only available around 5.30 p.m. No apologies or any words from the staff.
    Reviewed September 18, 2018
    9.2
    Exceptional
    Reza from Malaysia
    Group
    2 Bedroom Apartment
    Stayed 2 nights in August 2018
    Very Good”
    comfortable and the location very strategic but hope to provide small towel in front of bathroom.
    Reviewed August 14, 2018
    2.8
    Sazalina from Malaysia
    Family with young children
    2 Bedroom Apartment
    Stayed 1 night in September 2018
    Bad”
    The only good thing about the place is the location. The rest about the place is bad. Not worth paying if the place is not clean, amenities not funtioning well, facilities are in bad condition and staff are not helpful & friendly. The place needs a lot of renovation and upgrading to do.
    Reviewed September 25, 2018
    10.0
    Exceptional
    hassan from Malaysia
    Family with young children
    3 Bedroom Apartment
    Stayed 1 night in December 2018
    good services”
    overall my stay was good but the only things that have to wait for almost 1 hour to get a room.
    Reviewed December 28, 2018
    4.8
    Boon from Malaysia
    Family with teens
    2 Bedroom Apartment
    Stayed 4 nights in November 2017
    Serious of cleanliness and service problem ”
    We are booking for 2 Bedrooms Apartment Suite, when we go in the room, it is big enough but there is a problem of their carpet. It is so dirty, it looks like watermarks after the ceiling leaks and it seems like a long period of time do not have proper housekeeping. The bed sheets also have alot of watermarks in the color of brown. Besides, lighting in master bedroom is not function, we request for maintanence officer to come over and fix it, they not able to fix also and ask us to turn the light of manually (which is switch the light bulb up and down for on off purpose). We did request change to "hotel room" but not "apartment suite". The problem of carpet cleanliness is better than apartment suite, but the bed sheets problem remain the same and we think that it is no point no change rooms again since it's same from apartment suite to hotel rooms.
    Reviewed December 07, 2017
    8.0
    Excellent
    Liaw from Malaysia
    Family with young children
    2 Bedroom Apartment
    Stayed 3 nights in November 2017
    Good place to stay in when in Kuching”
    The location is nearby all point of interest that we wish to taste and experience, just by walking distance. The staff in hotel apartment is friendly and considerate especially we have young children travel with us, the check in and check out process handled professionally and fast. Helpful in term of request made by us they response fast. Facilities might look aged but well maintained, good job. Will consider again for next Kuching visit.
    Reviewed November 21, 2017
    4.4
    NORAINI
    Group
    2 Bedroom Apartment
    Stayed 5 nights in October 2017
    disappointing”
    basic facilities that should be there like air condition is not working..., there was only one 2 seater sofa and a coffee table, no place to sit in the living area. ..... lack of furniture. Not enough lighting in the apartment. lights are not there in the kitchen... with the kitchen wall painted black., its hard to see things in the kitchen area. Kitchen has no stove , no refrigerator, no utensil at all. Carpet are warned off with patches of stain especially in the living room area. The wall paper are peeling of the wall. Breakfast is not that good. Should hire a better cook,who can cook delicious meal.
    Reviewed November 03, 2017
    8.0
    Excellent
    Mazlan from Malaysia
    Family with young children
    2 Bedroom Apartment
    Stayed 4 nights in June 2017
    Value for money, location, spacious rooms, basic facilities, good for family vacation”
    Only complaints; the rooms are a bit old; peeling wall paper, stained carpet, slight odour. Internet minimal, not fast but bearable for checking emails not heavy usage. Major letdown: no fridge in the kitchenette. Also no plates or cutlery. Parking is good. Multiple entry for the duration of stay Free of charge. Gym well equipped. Swimming pool, I didn't have the chance to try. Overall, good stay and recommended.
    Reviewed July 02, 2017
    9.2
    Exceptional
    NURUL from Malaysia
    Family with young children
    2 Bedroom Apartment
    Stayed 5 nights in January 2017
    Very near to Plaza Merdeka”
    We booked 2-bedroom apartment for our stay (4 adults + 7-yo kid + 12months baby). The apartment is very spacious, the facilities are great (swimming pool, gym, indoor playground for kids) and the location is very near to Plaza Merdeka and Kuching waterfront (walking distance).
    Reviewed February 01, 2017
    3.2
    Kang from Malaysia
    Family with teens
    2 Bedroom Apartment
    Stayed 1 night in December 2016
    Poor maintenance and Snail slow Lifts and service”
    The Room is poorly maintained with wall papers peeling off, no enough towels wheb checked in...cleanliness is poor, with dirt on walls and doors/frames, internet is limited and available at limited time only... Really should be a shame to called Hotel more than 3 START hotel... Experience is really awful...RT
    Reviewed December 26, 2016
    7.6
    Very good
    Muhammad from Malaysia
    Business traveler
    3 Bedroom Apartment
    Stayed 5 nights in October 2016
    Aging but affordable”
    Pros: Cheap, affordable, nice view, location, facilities (i.e. swimming pool, gym), nice bathroom, friendly staff. Spacious room. Cons: Wifi limited to 1 pax per room. Wifi not function at my apartment despite complain at counter. 5 days without wifi at apartment. This is outrages. Old furniture, most look outdated and old. Aging.
    Reviewed November 15, 2016
    12345
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    • Excellent location
    • Sarawak Museum