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Exterior view, The Arista Hotel Palembang in Palembang
Superior Double - Bed, The Arista Hotel Palembang in Palembang
a train on the tracks near a building, The Arista Hotel Palembang in Palembang
a living room filled with furniture and flowers, The Arista Hotel Palembang in Palembang
a living room filled with furniture and a large window, The Arista Hotel Palembang in Palembang
Swimming pool [outdoor], The Arista Hotel Palembang in Palembang
Swimming pool [outdoor], The Arista Hotel Palembang in Palembang

Removed from saved list

8.4

Excellent

648 reviews

648 reviews

Housekeeping24
Breakfast22
Food & Dining6
See map
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Palembang Icon 150 m
Kambang Iwak Besak Park 1.4 km
Great Mosque of Palembang 1.9 km
Monpera 2.0 km
Ampera Bridge 2.4 km
G Art Studio 5.0 km
Benteng Kuto Besak 6.0 km
Al-Qur'an Al-Akbar 6.1 km
Jakabaring Sport Complex 6.6 km
Kemaro Island 7.4 km
Nearby landmarks
Palembang Icon 150 m
Bumi Sriwijaya 220 m
Sultan Agung Stadium 280 m
Dishub Station 290 m
Bumi Sriwijaya Stadium 310 m
Klinik Aditya 420 m
Halaman Kantor Gubernur 440 m
Transmart 450 m
RS Siloam Sriwijaya 480 m
Carrefour Palembang 520 m

The Arista Hotel Palembang

Jl. Kapt. A. Rivai, South Sumatera, Ilir Barat, Palembang, Indonesia, 30129 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Ilir Barat, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Ampera Bridge. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

250 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent breakfast

Inside city center

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Spa

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

BBQ facilities

This property is in high demand!

5 travelers have booked today.

Value for money8.1
Distance to city center3 km
Location rating8.6
Nearest airportSultan Mahmud Badaruddin II Airport (PLM)
Distance to airport10.3 km

Rooms available at The Arista Hotel Palembang

Very good
Room comfort & quality

8

Deluxe Double
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 super king bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Arista Suite
...
  • Room size: 94 m²/1012 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Superior Double Room (Smoking)
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Arista Club
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Business Suite B
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed & 1 double bed
Enter dates to see prices
Superior Twin
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Superior Double
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Superior Twin Room (Smoking)
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Arista Hotel Palembang?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Arista Hotel Palembang?

The Arista Hotel Palembang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at The Arista Hotel Palembang also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Arista Hotel Palembang has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Palembang with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at The Arista Hotel Palembang?

Start your mornings right, with the continental and buffet breakfast options offered at The Arista Hotel Palembang. Adults can enjoy breakfast offered with an additional charge of 242857 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Arista Hotel Palembang?

The Arista Hotel Palembang features 3 on-site restaurants for your dining convenience.

What is the smoking policy at The Arista Hotel Palembang?

The Arista Hotel Palembang does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to The Arista Hotel Palembang?

The closest train, metro, or bus station is Bumi Sriwijaya, 210 m away from The Arista Hotel Palembang.

What restaurants are nearby The Arista Hotel Palembang?

The Arista Hotel Palembang is located in Ilir Barat, famous for good restaurants such as River Side Restaurant, Pempek Candy and Pempek & Es Kacang Vico.

What popular shopping places are close to The Arista Hotel Palembang?

Shopping options in The Arista Hotel Palembang’s Ilir Barat neighborhood include Palembang Icon, Palembang Square Mall, Kota Palembang, Sumatera Selatan and Palembang Indah mall.

What are popular attractions near The Arista Hotel Palembang?

The Arista Hotel Palembang is located in Ilir Barat area, which is famous for attractions such as Great Mosque of Palembang, Kambang Iwak Besak Park and Monpera.

What popular natural sightseeing spots are close to The Arista Hotel Palembang?

The Arista Hotel Palembang is located within Ilir Barat, which makes it conveniently close to natural sights including Hutan Wisata Punti Kayu and Punti Kayu Forest.

See map

Explore the neighborhood

What people love about The Arista Hotel Palembang

  • 9.6

    Exceptional
    Breakfast

    "The room is quite spacious and clean, and breakfast is great with wide food selection including local delicacies such as Pempek."

    Newin

    |

    December 22, 2022

  • 10

    Exceptional
    Spaciousness

    "Room was spacious enough and clean."

    Ramond

    |

    October 31, 2022

  • 10

    Exceptional
    Location

    "The food, the location, the ambience, the service, top!!!"

    ARIF

    |

    March 17, 2023

Property ranking|Compared to 259 Palembang properties
See all rankings
Room comfort score
8/10
Room size
45 sqm.
Service score
8.5/10
Cleanliness score
8.5/10
Better than
99
%
of Palembang properties
Bigger than
95
%
of Palembang properties
Better than
84
%
of Palembang properties
Better than
83
%
of Palembang properties
Overall rating:

8.4

Excellent
625 reviews
Cleanliness
8.5
Facilities
8.4
Location
8.6
Read all reviews >
What travelers say they love:
Great hotel, everything was good here 👍
Vico from Indonesia
Business traveler
More about The Arista Hotel Palembang

More about The Arista Hotel Palembang

The Arista Hotel Palembang

Get the most from an urban escape in Palembang when you book a room at The Arista Hotel Palembang. Located right in the city center, The Arista Hotel Palembang saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Have a hassle-free trip while enjoying the services and amenities offered by The Arista Hotel Palembang. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Palembang.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at The Arista Hotel Palembang thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at The Arista Hotel Palembang from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at The Arista Hotel Palembang begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
Recreational facilities at The Arista Hotel Palembang are designed for escape and relaxation. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, spa and sauna. Spend some time relaxing at the hotel's pool.
Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's golf course on site.


Around the property

Experience Palembang like a true local. Are you ready to make a real escape? Take the ocean adventure further with a day trip to Kemaro Island located 7.4 km away. Don't forget to stop by Benteng Kuto Besak located 6.0 km away, where everyone who visits Palembang wants to have their photo taken.


Reasons to stay here

Facilities at this hotel are rated higher than 86% of other accommodations in the city.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 99% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 99% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.4

Most talked about facilities

Breakfast

47 mentions

Housekeeping

24 mentions

Food & Dining

7 mentions

Swimming Pool

6 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • Indonesian
Kitchen
  • Snack bar
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Valet parking

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
Restaurants on site
1000 Rasa Coffee Shop
  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet, A-la-carte
Golden Abalone
  • Cuisine: Asian, Chinese
  • Menu: Buffet
Brava Parlour
  • Cuisine: International, Italian
  • Menu: Buffet

Location

Jl. Kapt. A. Rivai, South Sumatera, Ilir Barat, Palembang, Indonesia, 30129
Excellent
Location

8.6

Airports
  • Sultan Mahmud Badaruddin II Airport (PLM)
    10.3 km
  • Depati Amir Airport (PGK)
    179.8 km
Public transportation
  • Bumi Sriwijaya
    220 m
  • Dishub Station
    290 m
Hospital or clinic
  • Klinik Aditya
    420 m
Shopping
  • Palembang Icon
    150 m
Cash withdrawal
  • ATM
    260 m

What's nearby

Popular landmarks
  • Palembang Icon
    150 m
  • Kambang Iwak Besak Park
    1.4 km
  • Great Mosque of Palembang
    1.9 km
  • Monpera
    2.0 km
  • Ampera Bridge
    2.4 km
  • G Art Studio
    5.0 km
  • Benteng Kuto Besak
    6.0 km
  • Al-Qur'an Al-Akbar
    6.1 km
  • Jakabaring Sport Complex
    6.6 km
  • Kemaro Island
    7.4 km
Nearby landmarks
  • Palembang Icon
    150 m
  • Bumi Sriwijaya
    220 m
  • Sultan Agung Stadium
    280 m
  • Dishub Station
    290 m
  • Bumi Sriwijaya Stadium
    310 m
  • Klinik Aditya
    420 m
  • Halaman Kantor Gubernur
    440 m
  • Transmart
    450 m
  • RS Siloam Sriwijaya
    480 m
  • Carrefour Palembang
    520 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Distance from city center3 km
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)242857 IDR
The property
  • Non-smoking rooms/floorsYes
  • Number of floors9
  • Number of restaurants3
  • Number of rooms 142
  • Room voltage220
  • Year property opened2006
  • Most recent renovation2012

Reviews of The Arista Hotel Palembang from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.5
Facilities8.4
Location8.6
Room comfort and quality8.0
Service8.5
Value for money8.1
High score for Palembang
Rating
9+ Exceptional (125)
8-9 Excellent (74)
7-8 Very Good (131)
6-7 Good (40)
<6 Below Expectation (52)
Time of the year
Mar - May (98)
Jun - Aug (127)
Sep - Nov (97)
Dec - Feb (100)

Show reviews that mention 

Showing 422 verified guest comments
12345
10.0
Exceptional
Sung from South Korea
Solo traveler
Deluxe Twin
Stayed 2 nights in August 2018

Excellent Hotel”

I love all the aspect of this hotel... stayed during Asian Game in 2018. Lovely breakfast .. wonderful Palembang local food i.e., varieties of Pempek served... it was really nice stay.. !! Definately, will stay again once visit Palembang. There is a big shopping mall opposit hotel . Good to knoe there was a Botanic good shop too.

Reviewed January 07, 2019

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9.6
Exceptional
Eddy from Ireland
Solo traveler
Deluxe Double
Stayed 1 night in October 2021

Fabulous breakfast and friendly staff ”

Really enjoy the various menu of local as well as western menu during breakfast. It’s really authentic & delicious The front staff (miss Eka) is really helpful. You can check in as earlier as 10 am

Reviewed October 21, 2021

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9.6
Exceptional
Meyer from Indonesia
Family with young children
Superior Double
Stayed 1 night in March 2022

Great”

Everything just great from the moment we step in. The ambiance of the hotel and the room also great, only a bit sewer smells from the sink need to be improved.

Reviewed March 04, 2022

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10.0
Exceptional
wayne from Singapore
Solo traveler
Superior Double Room (Smoking)
Stayed 1 night in August 2019

very good hotel ”

opposite shopping center and eatary, with supermart

Reviewed January 22, 2020

See room deals

9.6
Exceptional
Isa from Indonesia
Couple
Deluxe Double
Stayed 2 nights in February 2022

Best hotel in town”

Facilities, staffs, and food are the best. Will come back to this hotel again.

Reviewed February 15, 2022

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9.2
Exceptional
Annisa from Indonesia
Family with young children
Superior Twin
Stayed 3 nights in July 2022

Exceptional”

We stayed at The Arista for 4 days 3 nights. We were so satisfied with the staffs services, thumbs up 👍👍👍 The breakfast buffet was also so so good. The menu is changed everyday. The also have pool with LRT view 😍😍😍

Reviewed July 10, 2022

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9.6
Exceptional
Vico from Indonesia
Business traveler
Superior Twin
Stayed 2 nights in March 2022

The Arista Palembang”

Great hotel, everything was good here 👍

Reviewed March 13, 2022

See room deals

9.2
Exceptional
Johanes from Indonesia
Couple
Arista Club
Stayed 3 nights in February 2019

A good hotel to stay in Palembang”

A good hotel to stay in Palembang, walking distance to the mall and minimart just next to the hotel. The room was good in size.

Reviewed April 10, 2019

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9.6
Exceptional
ABU from Malaysia
Couple
Deluxe Double
Stayed 3 nights in January 2020

Exceptional”

Excellent choice!

Reviewed February 05, 2020

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8.8
Excellent
VINCENTIUS from Indonesia
Business traveler
Superior Twin
Stayed 4 nights in June 2022

Nice food and friendly staff”

A lot of variant food for breakfast and taste very nice, good location in mid town.

Reviewed June 28, 2022

See room deals

8.8
Excellent
Monique from Indonesia
Business traveler
Superior Twin Room (Smoking)
Stayed 1 night in July 2019

One of the best business hotel in palembang”

Great location and nearby malls

Reviewed September 10, 2019

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8.0
Excellent
NURUL from Malaysia
Couple
Superior Double
Stayed 3 nights in April 2019

clean”

the room is clean and near with city

Reviewed July 09, 2019

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7.6
Very good
Jeffrey from Indonesia
Business traveler
Deluxe Double
Stayed 1 night in September 2018

Very good”

Good location. The room is spacious & clean. Facilities like swimming pool is ok. Only breakfast needs some improvements.

Reviewed January 02, 2019

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8.0
Excellent
Reyadi
Group
Deluxe Double
Stayed 1 night in August 2019

Good Breakfast!”

Sumptuous buffet spread especially the local dishes like Pempek.

Reviewed September 29, 2019

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8.0
Excellent
Siti from Indonesia
Couple
Deluxe Double
Stayed 3 nights in April 2018

Good”

The hotel is clean

Reviewed January 25, 2019

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6.4
Good
Leo from Indonesia
Business traveler
Deluxe Double
Stayed 3 nights in November 2020

Bedding is not good”

The bedding were really hard, pillows are small and not comfortable. Couldnt really sleep well because of this.

Reviewed November 14, 2020

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9.7
Exceptional
James from Indonesia
Solo traveler
Deluxe Double
Stayed 2 nights in August 2015

Good Service”

Location staff building

Location is so near to the city, it's so strategic. near PICON (PALEMBANG ICON) the newest MALL there just accross the hotel. staff was very helpful , and the hotel's cleanliness was spectacular..for the breakfast they had different menu every morning n delicious also good experience staying in The Arista Hotel.

Reviewed August 18, 2015

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10.0
Exceptional
Liberty from Indonesia
Family with young children
Deluxe Double
Stayed 3 nights in October 2013

i love the room, pool and restaurant. superb.”

clean room, nice pool and very delicious breakfast compare to other hotel which is much more expensive in singapore and malaysia and indonesia.

My stay was very good. If i ever go to palembang again, i definiitely will stay at Arista hotel with no doubt. I love the staff performance and look with suit and dress. They are very elegant and kind. Arista is the best hotel in palembang.

Reviewed October 18, 2013

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10.0
Exceptional
Galindra from Indonesia
Business traveler
Deluxe Double
Stayed 3 nights in April 2018

Newest and freshest hospitality”

Forget all heavy traffic, retune your body in Arista for walkaround Palembang Icon, taste all special Palembang culinary, or any business job in the city. Breakfast menu are awesome, interior are all-tuned, and above all those... Arista offers you an over-the-bar of hospitality by their crew.

Reviewed April 13, 2018

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9.6
Exceptional
Thea from Indonesia
Family with young children
Deluxe Double
Stayed 4 nights in February 2018

Good location, friendly and helpful staff”

Stay for 4 nights, good location, near mall, outdoor parking is more spacious than indoor parking (maybe only for 15 cars), the room was clean and soundproof, hot water and AC was fine even on CNY and lots of people stay there.. lots of variety for breakfast, they serve pempek on weekend only.. My childrens loved the pool. The staff really pay attention to our requirement, try do they best, and I'm not waiting too long if I'd request something by phone. Surely will stay at Arista again when I visit Palembang.

Reviewed February 19, 2018

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