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Exterior view, ASHLEE Plaza Patong in Phuket
Superior Room with Balcony, ASHLEE Plaza Patong in Phuket
a hotel room with two beds and two lamps, ASHLEE Plaza Patong in Phuket
a large room with a large mirror in the middle of the room, ASHLEE Plaza Patong in Phuket
a living room filled with furniture and a large window, ASHLEE Plaza Patong in Phuket
a hotel room with a pool and chairs, ASHLEE Plaza Patong in Phuket
a room that has a lot of furniture in it, ASHLEE Plaza Patong in Phuket

Removed from saved list

7.4

Very good

953 reviews

953 reviews

Housekeeping25
Beach13
Breakfast8
See map
See map

7.3

Very good

Location rating score

Very good location - 630 meters to the beach
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Malin Plaza Patong

140 m

Apichart art gallery

260 m

Phuket Simon Cabaret

300 m

Marina plaza market

310 m

Fruit

330 m

Popular landmarks
Patong Beach

630 m

Jungceylon Shopping Center

1.4 km

Bangla Road

1.4 km

Freedom Beach

2.0 km

Karon Beach

2.5 km

Closest landmarks
Hongsamudd Live Music

370 m

Patong Football Club

600 m

Sweet Lemongrass Massage

600 m

Don Fashion

630 m

Patong Beach

630 m

ASHLEE Plaza Patong

34/50-57, Prachanukhro Road, Kathu, Patong, Phuket, Thailand, 83150 - See map

In addition to the standard of SHA, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Patong part of Phuket, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Bangla Road as well as Patong Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Located in heart of Phuket

Front desk [24-hour]

Airport transfer

630 meters to Patong Beach

630 meters to the beach

SHA Certified

Prevent the spread of COVID-19 with public and firms’ health safety measures.

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities
Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Front desk [24-hour]

Luggage storage

This property is in high demand!

3 travelers have booked today.

Value for money7.6
Location rating7.3
Nearest airportPhuket International Airport (HKT)
Distance to airport25.6 km

Rooms available at ASHLEE Plaza Patong

Very good
Room comfort & quality

7.9

Superior Room with Balcony
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 queen be...
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Deluxe Room with Balcony
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds or 1 queen be...
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Executive Suite
...
  • Room size: 58 m²/624 ft²
  • Garden view
  • 1 king bed
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Deluxe Double Room
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 king bed
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Executive Suite with Balcony
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room with City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Twin Room with City View
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 2 single beds
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Executive One-Bedroom King Suite
...
  • Room size: 59 m²/635 ft²
  • Balcony/terrace
  • 1 king bed
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Superior Room
...
  • Room size: 28 m²/301 ft²
  • Balcony/terrace
  • 2 single beds or 1 double b...
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Family Connecting Room
...
  • Room size: 56 m²/603 ft²
  • Balcony/terrace
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at ASHLEE Plaza Patong?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to ASHLEE Plaza Patong?

ASHLEE Plaza Patong is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1200 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, ASHLEE Plaza Patong has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Phuket with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at ASHLEE Plaza Patong?

Wake up to a great buffet breakfast at ASHLEE Plaza Patong. Adults can enjoy breakfast offered with an additional charge of 300 THB if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at ASHLEE Plaza Patong?

ASHLEE Plaza Patong features 2 on-site restaurants for your dining convenience.

What is the smoking policy at ASHLEE Plaza Patong?

ASHLEE Plaza Patong does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby ASHLEE Plaza Patong?

ASHLEE Plaza Patong is located in Patong, famous for good restaurants such as Savoey Restaurant, Tandoori Flames and Baan Rim Pa.

What popular shopping places are close to ASHLEE Plaza Patong?

ASHLEE Plaza Patong is located in Patong area which features shopping places such as Jungceylon Shopping Center, Malin Plaza Patong and Patong OTOP Shopping Paradise.

What are popular attractions near ASHLEE Plaza Patong?

ASHLEE Plaza Patong is located in Patong area, which is famous for attractions such as Bangla Road, Apichart art gallery and Duangchanok Convention Centre.

What popular beaches are close to ASHLEE Plaza Patong?

ASHLEE Plaza Patong is located in the Patong area, which includes Patong Beach, Banana Beach and Paradise Beach.

What popular natural sightseeing spots are close to ASHLEE Plaza Patong?

ASHLEE Plaza Patong is located in the Patong area, which is famous for natural sightseeing destinations such as Merlin Butterfly Sanctuary.

See map

Explore the neighborhood

What people love about ASHLEE Plaza Patong

  • 9.2

    Exceptional
    Staff 

    "The rooms were super clean, very comfortable, wide space and the staff was amazing, the staff were very helpful and very kind."

    Saad

    |

    March 12, 2023

  • 8

    Very good
    Cleanliness

    "The rooms are very clean and cleaned daily."

    David

    |

    March 5, 2023

  • 8

    Very good
    Location

    "Good & so Thai spa is nearby"

    Ka

    |

    March 2, 2020

Property ranking|Compared to 4,063 Phuket properties
See all rankings
Cheapest price score
Room comfort score
7.9/10
Room size
38 sqm.
Cleanliness score
7.8/10
Better than
96
%
of Phuket properties
Better than
89
%
of Phuket properties
Bigger than
85
%
of Phuket properties
Better than
80
%
of Phuket properties
Overall rating:

7.4

Very good
953 reviews
Cleanliness
7.8
Facilities
6.8
Location
7.3
Read all reviews >
More about ASHLEE Plaza Patong

More about ASHLEE Plaza Patong

ASHLEE Plaza Patong

Whatever your reason for visiting Phuket, ASHLEE Plaza Patong is the perfect venue for an exhilarating and exciting break away.
Take advantage of a wealth of unrivaled services and amenities at ASHLEE Plaza Patong. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Phuket can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at ASHLEE Plaza Patong.
The hotel's daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at ASHLEE Plaza Patong offer a layout option like a balcony or terrace. Some rooms have cable TV to keep guests entertained.
You may be assured to know that a refrigerator, bottled water and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at ASHLEE Plaza Patong, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at ASHLEE Plaza Patong. Warm up at the end of the day with a visit to the massage, spa and sauna. The many offerings at ASHLEE Plaza Patong ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at ASHLEE Plaza Patong gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.


Around the property

While in Phuket, take some time to venture outside of ASHLEE Plaza Patong. Sometimes the best vacation days are spent doing nothing. With Patong Beach located 1.5 km away, you can turn a sunny day into a perfect chill out with sand and surf. You're sure to want to visit Big Buddha Phuket located 6.3 km away, among the most sought-after photographs for anyone visiting Phuket.


Reasons to stay here

Spend less here on rooms than you would at 97% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 90% of accommodations in the city.
This accommodation beats more than 88% of competition in the city on room comfort.

Show less

Amenities and facilities

Good
Facilities

6.8

Most talked about facilities

Beach

36 mentions

Breakfast

33 mentions

Housekeeping

30 mentions

Swimming Pool

21 mentions

Languages spoken
  • English
  • Russian
  • Thai
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Mini bar
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Halal
  • Vegetarian
Restaurants on site
Bistol Restaurant (Halal)
  • Cuisine: American, Asian, European
  • Menu: Buffet, A-la-carte

Location

34/50-57, Prachanukhro Road, Kathu, Patong, Phuket, Thailand, 83150
Very good
Location

7.3

Airports
  • Phuket International Airport (HKT)
    25.6 km 1.0 hour drive
  • Krabi International Airport (KBV)
    79.6 km 3.0 hour drive
Public transportation
  • Phuket Town Local Bus Station (Terminal 1).
    11.4 km
  • Phuket Bus Terminal 2
    12.1 km 38 min drive
Hospital or clinic
  • Kappa Pharma
    860 m
Shopping
  • Jungceylon Shopping Center
    1.4 km
Convenience store
  • Family Mart
    500 m
Cash withdrawal
  • ATM
    130 m

What's nearby

Popular landmarks
  • Patong Beach
    630 m
  • Jungceylon Shopping Center
    1.4 km
  • Bangla Road
    1.4 km
  • Freedom Beach
    2.0 km
  • Karon Beach
    2.5 km
  • Chaithararam Temple (Wat Chalong)
    6.1 km
  • Kata Beach
    6.3 km
  • Big Buddha Phuket
    6.4 km
  • Phuket FantaSea
    8.4 km
  • Nai Harn Beach
    11.5 km
Nearby landmarks
  • Malin Plaza Patong
    140 m
  • Apichart art gallery
    260 m
  • Phuket Simon Cabaret
    300 m
  • Marina plaza market
    310 m
  • Fruit
    330 m
  • Hongsamudd Live Music
    370 m
  • Dragon Night Market
    460 m
  • Family market
    510 m
  • Patong Football Club
    600 m
  • Sweet Lemongrass Massage
    600 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-11 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Shuttle service is available at the property from 10:00 AM to 08:00 PM. Kindly contact the property for more details.
  • Airport transfer is available at an additional charge. In order to reserve the transfer, please inform the property of your arrival details upon completing the booking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Reviews of ASHLEE Plaza Patong from real guests

Provided by verified guests of Agoda
7.4
/
10
Cleanliness7.8
Facilities6.8
Location7.3
Room comfort and quality7.9
Service7.5
Value for money7.6
High score for Phuket
Rating
9+ Exceptional (151)
8-9 Excellent (129)
7-8 Very Good (213)
6-7 Good (87)
<6 Below Expectation (183)
Time of the year
Mar - May (225)
Jun - Aug (160)
Sep - Nov (137)
Dec - Feb (241)

Show reviews that mention 

Showing 763 verified guest comments
12345
9.2
Exceptional
siti from Singapore
Group
Superior Room with Balcony
Stayed 4 nights in January 2020

The place was amazing . Close to many thai halal food store. ”

Stayed for 4 nights. They gave us a connecting room . Which was great . However the only clean 1 side of the room and left the other one untouched . Which got me thinking why . The breakfast was ok . But the location was great !

Reviewed January 09, 2020

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8.8
Excellent
KAWAL from India
Family with young children
Stayed 3 nights in April 2019

Good hotel average breakfast”

Stayed for 3nights with family. As we reached around 9:30 in the morning, they allowed us to keep our luggage in the luggage room and also allowed us to use the swimming pool. Around 11:30 we went nearby restaurant named Tajmahal, it was the best. 1:00 pm they handed over the keys to check in, with a person along with the luggage trolley. The room was spacious as shown in the website photos. Free wifi was offered. Patong beach is only 10 minutes walking. Night market is nearby. Good location. Breakfast was okay okay with not much of Indian variety. As we checked out, early in the morning to catch our flight, we were given packed breakfast that consisted of (1 jam sandwich, 1sweet bun, two small oranges and a packed glass of water.) Instead of water, they should have given a small pack of juice. Overall it was a good stay.

Reviewed April 25, 2019

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9.6
Exceptional
Myriah from United States
Couple
Stayed 3 nights in January 2019

Clean rooms, perfect location lots of mosquitos In lobby

Reviewed January 25, 2019

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8.8
Excellent
Cendiana from Indonesia
Couple
Stayed 2 nights in April 2019

Excellent”

This place was nice, clean, and close to the street food

Reviewed April 09, 2019

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8.8
Excellent
NH from Singapore
Couple
Deluxe Room with Balcony
Stayed 4 nights in October 2019

Great place to stay”

Everything is good.. just that the breakfast is the same for 4 days straight.

Reviewed November 01, 2019

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8.4
Excellent
Caron from South Africa
Group
Superior Room with Balcony
Stayed 7 nights in December 2019

Great hotel”

Located close to a market and the beach. Clean hotel, friendly staff. The only thing that was not up to standard was the breakfast. Not a great selection of food compared to other hotels in phuket.

Reviewed January 04, 2020

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8.0
Excellent
Kapil
Family with teens
Superior Room
Stayed 3 nights in January 2020

Phuket 2020”

I would recommend this hotel to others. Staff were amazing, rooms were nice and clean and good location. The Wi-Fi however, was slow and weak, so connection was an issue. There was a good selection of meals and promotions.

Reviewed January 20, 2020

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7.2
Very good
Anil from India
Solo traveler
Superior Room
Stayed 6 nights in August 2019

Good hotel for Budget travelers. ”

This Hotel is at a distance of 10 minutes from Patong beach. The food was very good. The staff is a bit unhelpful and everything is chargeable as it’s a budget hotel. The Rooms were clean and tidy. Two wheelers on hire, alcohol store, 7/11 is near by which makes it convenient to get something at odd times. I had a good stay with them and would overall rate them 3.5/5.

Reviewed September 19, 2019

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8.0
Excellent
Ka from Hong Kong SAR, China
Couple
Superior Room with Balcony
Stayed 4 nights in February 2020

Best location ”

Good & so Thai spa is nearby

Reviewed March 02, 2020

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6.8
Good
Siti from Malaysia
Group
Superior Room with Balcony
Stayed 3 nights in January 2020

Good”

Con's We’re booked for three rooms, arrived around 12. Didn't requested for early check in because we dont want to pay extra. But then hotel gave us 1 room first around 1pm but the other 2 rooms on 4pm. On the day we check out, we requested for late checkout at least an hour because they the one who allowed other customer before us checking out so late and make us waited around 2 hours, but they deny our requested. And keep on telling us they already gave us 1 room early. The point is, we booked for 3 rooms originally and the other two was given to us 2 hours late. How is that even consideration?!! Its freaking 2 hours! Pros Good accommodation for the price, good breakfast, nearby malin plaza has plenty of street food and halal food option. 10-15min to patong beach by walk. Hotel has free shuttle service to beach, bangla street, and jungceylon mall.

Reviewed January 17, 2020

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7.6
Very good
Jonathan from United States
Solo traveler
Superior Room with Balcony
Stayed 3 nights in November 2019

Very good”

Everything was adequate, however pool not so clean this time :(

Reviewed November 23, 2019

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6.8
Good
Mohamad from Malaysia
Family with young children
Stayed 3 nights in December 2018

Close to food court”

This hotel is okay, one of the good thing about this hotel is, it walking distance to a food court night stall. Hotel shuttle to Patong Beach and mall. Quite far from the airport - 1 hour away.

Reviewed February 01, 2019

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6.0
Tiew from Malaysia
Group
Superior Room with Balcony
Stayed 1 night in February 2019

One time and that’s last ”

It’s a budget hotel so yeah, everything in the room is so budget. And the worst part is, I book two nights through AirAsia with flight ticket and last night through Agoda. I’ve purposely print out the booking form and show it to the receptionist when check in, who knows when the last night the reception call me at 1AM! It’s 1AM and ask me whether can I go to the counter, and they said I didn’t book the room for last night. Ask me this nonsense at 1AM! So please train your staff well, especially the guy who wearing spec!

Reviewed February 11, 2019

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6.8
Good
Pekka from Finland
Solo traveler
Deluxe Room with Balcony
Stayed 7 nights in April 2019

Good”

Very bad wifi connection in the room

Reviewed May 24, 2019

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6.4
Good
Pekka from Finland
Solo traveler
Deluxe Room with Balcony
Stayed 3 nights in April 2019

Good”

Very bad wifi connection in the room. Pool chair s are broken

Reviewed May 24, 2019

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6.0
HASAN from Bahrain
Couple
Superior Room with Balcony
Stayed 1 night in January 2020

Good if very low price”

Far from market and beach

Reviewed January 15, 2020

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4.8
Alec from Vietnam
Couple
Stayed 6 nights in March 2019

Just ok”

Nothing special. Rooms are clean and functional but that’s all. Whole facility is a little tired and could do with renovating. Didn’t eat breakfast there so can’t comment. Hotel is spread over 4 buildings with streets in between. Pools are only in two of the building so not convenient to access. Pools were also old and not particularly clean or inviting. Similarly priced places, or only a little more expensive, in Patong have nicer pools/facilities.

Reviewed April 04, 2019

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4.0
Lee from Malaysia
Group
Superior Room with Balcony
Stayed 3 nights in February 2019

Bad service”

Book for 3night stay. Did mention late Check in. When we arrive about 10pm. Thy told us all room is fully occupied, thy will free upgrade to us, transfer to another hotel, which is totally budget hotel that not worth for the price that we book for Ashlee plaza superior room. In the end we have to spend money took tuktuk back to Ashlee plaza to request for transfer back to the hotel. And the staff is very rude to tell us that we Can’t transfer back. Because the budget hotel is under same hotel group. This is totally unreasonable, we paid for comfort stay, They transfer us to budget stay, yet they claim this is UPGRADED. At the end, we only manage to transfer back to ASHLEE PLAZA on second day morning. Waste our time, money. Definitely not a good experience.

Reviewed February 11, 2019

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4.4
Annie from Malaysia
Family with young children
Superior Room with Balcony
Stayed 6 nights in December 2019

Poor selection on the Bfast ”

Breakfast for this hotel has a very limited choice and really not up to the hotel standard, did make complaints but still the same for the rest of other 6 days, very disappointed and have noticed on my credit card they are few unknown been transacted from this hotel, will get bank to investigate this

Reviewed February 02, 2020

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8.8
Excellent
Aivar from Estonia
Couple
Superior Room with Balcony
Stayed 19 nights in March 2017

Excellent”

The nice pictures, that we've seen at first when we've gathered info's about ASHLEE Plaza hotel and the picture that we saw upon arrival @ the hotel, differ quite a bit, because the advertising pictures were taken probably right after the hotel was opened years ago (was it 2007? I might be heavily mistaken here). The rooftop pool in house 3 (there are 4 separate buildings that make up Ashlee Plaza hotel), where we stay'd in, was closed (permanently probably) and the sign on the glass door leading to the pool kindly asked us to go to rooftop pools in building 1 or 2. The first room on 2nd floor of building 3 that we were given initially had a really unpleasant smell when you entered the room. So we went to reception and asked to talk to the manager Jack, complaining about the room and about the fact, that the room and facilities (lack of our "own" pool in our building and the gym being in a much worse condition than seen on the pictures) are not quite on that level that we expected when we decided to make reservation (for 19 nights) - on the pictures and judging by the "stars" (4) and thumbs-up-reviews, the hotel looked much more promising than the room that we were given to. Jack was understanding, friendly and helpful, spoke more fluent English (with a strong Thai accent, though, so about 80% of the meaning of his speech was not understandable) than the ones in the reception. He came with us to building 3 and showed a alternative room on 5th floor (room number 3517), which had neutral, odorless air inside, was maybe a bit bigger and less worn out. Jack was trying to explain, that the 4 stars given to the hotel at agoda.com is not hotel's choice but apparently agoda's own initiative and we should ask agoda directly to change their Ashlee Plaza Hotel rating to 3-star instead of 4-star. We got rooms changed (and felt bad for them, who had to take this room after we left) and were happy with the new room on 5th floor. During our long stay it was cleaned by housekee

Reviewed March 31, 2017

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12345
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