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The Athenaeum Hotel & Residences

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Excellent
Based on 90 reviewsSee what guests said
8.5
94% would recommend to a friend
The Athenaeum Hotel & Residences
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8.5 Excellent guest rating
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"Best hotel in London, best location and certainly the best d..."

DavidUnited Kingdom
Balcony/terrace
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9.3 Exceptional location
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9.3Location
  • 400 meters to public transportation

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Verified guest reviews

Agoda Reviews (90)
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Cleanliness8.8
Facilities8.4
Location9.3
Room comfort and quality8.6
Service8.5
Value for money8.0
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8.4
Hooi from Malaysia
Couple
Superior Room
Stayed 3 nights in October 2017
Great Location
Good location, 10-15 mins walk to Piccadilly and near to tube station.
Reviewed November 12, 2017
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7.6
Mark from United Kingdom
Solo traveler
Superior Room
Stayed 1 night in October 2017
Pleasant Stay
Nice comfortable rooms & beds. House Maid annoyed me at 10pm to turn bed down, I was sleeping and she opened door and awoke me, should have done this earlier, Beer in restaurant was warm and £8. A plus was the fresh milk in the fridge, doorman was very friendly and helpful with great valet parking facility, overall a good stay with only a couple of moans.
Reviewed October 16, 2017
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10.0
Janice from Indonesia
Couple
Superior Room
Stayed 2 nights in March 2017
Small Hotel with an Act of Big Chain Hotel
I must say that I was very pleased with The Athenaeum Hotel. It was in a very good location; nearby the underground and so close with Pret-a-Manger; best quick breakfast place ever ! We had our check-in in the very early morning, instead that we have to wait for quite long, the staff was really kind and helpful as she sent us to have a shower in the Spa and leave our luggage to have them sent it to the room once it's ready. The room is quite small, but so pretty and clean ! It was modernly and glam decorated that made our honeymoon like money-well-spent with its great affordable price ! I would definitely come back to The Athenaeum Hotel whenever I visit London.
Reviewed August 09, 2017
Dear Janice, Thank you for taking the time to share your experience with me. I am pleased that the team looked after you and and look forward to welcoming you back in the near future. Kind regards, Wayne Kerrin Hotel Manager
Responded September 13, 2017
The Athenaeum Hotel & Residences
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8.8
Heather from United States
Family with teens
1 Bedroom Apartment
Stayed 5 nights in April 2017
Great upscale family friendly, conveniently located hotel
Pros-Excellent kids concierge many little surprises in our rooms throughout trip (board game, soccer ball, wii, candies, fruit) that were a life saver after long days in tourist queues this was brillant. Apt was a great setup with full kitchen for flexible schedules and table and living room area gave much needed hang out space outside of a bedroom. Conveniently located near Piccadilly Circus buckingham palace parks and underground for easy commuting. Overall excellent hotel Cons - Alan at concierge was able to book our trips but not as knowledge or proactive as we are used to. We had to ask many questions to get important details such as ticket prices NOT being included in private tour prices meeting and drop off locations being different! Really just provided brochures - suggest your own research on what activities you want to hit before arriving. Bathroom in apt was also quite small for 4 to share (2 young teenagers and 2 adults was a little much) and half door was a challenge.
Reviewed April 17, 2017
Dear Heather, Thank you for your comments. I am pleased that both you and the family enjoyed your stay and found the kids amenities to be useful. I am sorry that Concierge were not very proactive and will ensure that retraining is provided to ensure this is not repeated in the future. I look forward to welcoming you back when you are next in London. Kind regards, Wayne Kerrin Hotel Manager
Responded September 13, 2017
The Athenaeum Hotel & Residences
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10.0
David from United Kingdom
Family with teens
Superior Room
Stayed 2 nights in February 2017
Best hotel in London
I have stayed here and only here for every time I visit London for the past ten years. First name terms with all the doormen and a named welcome every time we go back. Worth the money for sure
Reviewed March 03, 2017
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10.0
David from United Kingdom
Family with young children
Superior Room
Stayed 1 night in December 2016
Home from home as always.
Best hotel in London, best location and certainly the best door staff you could ever wish for. Great new look to.
Reviewed January 12, 2017
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9.6
Shyamal from United Kingdom
Couple
Superior Room
Stayed 1 night in December 2016
Perfect Christmas stay
This was our first time staying at this hotel and all I have to say is this is one of the best stays we have had. Staff are incredibly helpful and polite, from the always cheery doorman to the waiting staff in the restaurant. We also received a lovely free Fortnum and Mason Christmas gift and got a free upgrade on the room. Outstanding all the way through! Highly recommend this hotel!!
Reviewed December 26, 2016
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8.0
Michael from Indonesia
Couple
Superior Room
Stayed 3 nights in November 2016
nice hotel
good room,clean,
Reviewed December 08, 2016
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8.8
Lyron from Israel
Couple
Superior Room
Stayed 5 nights in November 2016
Overall great experience
N/A
Reviewed December 01, 2016
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10.0
BOYD from Canada
Couple
Superior Room
Stayed 3 nights in November 2016
Mr. and Mrs. Schomaker
From the opening of a cab door on our first day, booking theatre tickets, opening the door to the private bar/lounge, good morning Mr Schomaker on our first morning as we exit from the elevator, suggestions on if one should use a taxi or the tube, guiding us to Mayfair district a block away ( a secret little district) arranging for a private taxi to the Heathrow. My wife and I thought they assumed we were some Sheik with his favorite wife that had arrived at he Athenaeum Hotel.
Reviewed November 24, 2016
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The Athenaeum Hotel & Residences
|Excellent 8.5
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