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About this property

Description

Every room in the cruise offers guests an ironing board, LCD/plasma screen TV, and a bathtub. For the comfort and convenience of guests, you'll also find meeting facilities, shops, and room service all on-site. Guests may make use of the cruise's excellent recreational and leisure facilities including a jacuzzi and water sports. With a full range of popular amenities and a friendly, caring staff, it's no wonder guests keep returning to The Au Co Cruises. When you're ready to book a room, please enter your travel dates into the secure online booking form and click.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Hot tub
  • Massage(s)
  • Spa
  • Tours
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shared lounge/TV area
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Vietnamese
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Policies

The price does not include round trip transfer by bus (35 USD/person). The bus depart by 8.00 am from Center of Hanoi and boat embarkation starts around 12:00 PM at Tuan Chau Marina.

The prices include: Welcome cocktail, entrance fees and sightseeing fees,Accommodation in luxury air-conditioned en-suite cabin, 2 lunches, 2 dinners and 2 breakfasts, Iced-water and regular tea during the cruise, 30-minute use of Jacuzzi.
- Kayak service, Onboard insurance, taxes and service charges.

Guests are required to provide the hotel name, address and contact number in Hanoi and Halong, personal information (full name, date of birth, nationality, passport number or ID, visa expiry date) at least 48 hours in advance for the pick-up service (charge applied) and registration. Please contact the cruise for more information.

Child and extra bed policy
Children 3-11 year(s) Must use an extra bed
  • Minimum age of guests is: 3 year(s).
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 12:30 PM
Check-Out Until: 10:30 AM
Distance to Airport: 20.0 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 32
Room Voltage: 220
Time to Airport (Minutes): 240
Year Hotel Built: 2011
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Announcements

Please note that Halong Bay is approximately 170 km (105 miles) from Hanoi. Transportation to Halong Bay takes about three to four hours. Bhaya Cruises can assist with transfers from your hotel or from Noi Bai International Airport in Hanoi. For details, please contact The Au Co Cruises using the contact information received after booking.
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Recent customer comments

Filter by traveler type
Exceptional



based on 35 reviews
  • Cleanliness 9.6
  • Facilities 9.6
  • Location 9.5
  • Room Comfort/Standard 9.1
  • Service 9.5
  • Value for money 8.9
  • Food/Dining 9.3
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ANNIE from Malaysia
Couples
Long Quan Suite - 3 Days 2 Nights
Stayed 2 nights in September 2016
Excellent
We have 5 course meals for lunch and dinner. We stayed at the au co suite which has bigger balcony and can enjoy the beautiful scenary from the room while taking photos. The rooms are cleaned twice a day, and we really enjoyed ourselves very much. Wifi was available most of the time during cruise, depending on their mobile data connection.
Reviewed September 04, 2016
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Rachel from Malaysia
Couples
Executive All Inclusive
Stayed 2 nights in October 2015
Awesome experience
Great rooms and clean, helpful staffs, wonderful food and we had an enjoyable stay at Au Co Cruises! Although it is pricey, it is worth every penny. You get what you paid for!
Reviewed June 30, 2016
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Angela from Spain
Couples
Deluxe Balcony Sea View
Stayed 2 nights in June 2016
AuCo Cruise n2
Excellent services and food. Staff was kind and helpful. Enough time for water activities: swimming & kayaking. And although water was dirty on the beaches, we loved the kayaking experience!
Reviewed June 23, 2016
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Mary from Singapore
Couples
Long Quan Suite - 3 Days 2 Nights
Stayed 2 nights in June 2016
Fantastic itinerary and service
Definitely the best cruise experience on Ha Long Bay. The only 3D2N cruise that gives you access to the cruise ship throughout. Everything was perfect... except for the spa services. Staff service was superb... especially the humorous cruise manager and the asst cruise manager. Our room was cleaned/ packed almost everytime we leave the room for the planned activities. Food is good and very nicely presented. When we go for beach activities, beach towels and cold water are prepared. When we return, we are welcomed back with refreshing iced tea and cold peppermint scented towels. A lot of effort is put into the whole cruise.
Reviewed June 04, 2016
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Wei-Ling from Taiwan
Solo travelers
Deluxe Balcony Sea View
Stayed 2 nights in April 2016
Nice trip
impressing tour but maybe is much suitable for senior people
Reviewed April 06, 2016
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Tsung-Ting from Taiwan
Couples
Deluxe Balcony Sea View
Stayed 2 nights in December 2015
Good stay
Comfortable room, helpful staff, and wonderful food
Reviewed January 02, 2016
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Han from Malaysia
Families with older children
Deluxe Double or Twin Room with Partly Ocean View
Stayed 2 nights in December 2015
An enjoyable cruise holiday
Very friendly staff, very well organized, superb condition.
Enjoyable. Will recommend to others.
Reviewed December 26, 2015
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Jaslyn from Singapore
Couples
Executive All Inclusive
Stayed 2 nights in February 2015
Relaxing cruise in halong bay
The staffs, foods & comfort.
Wonderful.
Reviewed March 05, 2015
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Patrick from Canada
Couples
Executive All Inclusive
Stayed 2 nights in February 2015
Best Experience !!!! Awesome is all I can say !
service was outstanding, Food was great, Activities were well planned.
Really Highly recommended experience. I will be back and will only choose The Au Co cruise. Amazing staff !
Reviewed February 16, 2015
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Melissa from New Zealand
Couples
Executive All Inclusive
Stayed 2 nights in February 2015
Great
Great cruise, lovely staff. Only complaint is the BBQ dinner wasn't as good as the rest of the meals which were all great
Reviewed February 11, 2015
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