8.9
Excellent
/10
(604 reviews)See what guests said
Housekeeping30
Breakfast20
Food & Dining9
See map
9.1

Exceptional

Location rating score

Exceptional location
Parking
FREE
The Avenue Plaza Hotel

"Guests are greeted by the FO people with smile on their faces, they are accommodating as well as prompt in facilitating the check in."

Mario - November 3, 2019

Superior Queen The Avenue Plaza Hotel
Lobby The Avenue Plaza Hotel
Lobby The Avenue Plaza Hotel
See all 60 photos
Removed from saved list
Free Wi-Fi

The Avenue Plaza Hotel

Magsaysay Avenue, Magsaysay, Naga City, Philippines, 4400 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Body thermometer
Daily disinfection in common areas
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
What guests are saying:Read all 604 reviews
Exceptional reputation
Recommended by 100% of guests
Fantastic breakfast
95% positive mentions
Exceptional service
9.2 rating for service
Exceptional comfort
9.0 room quality and comfort

Courteous and helpful staff, good facilities and rooms.

Dean | March 1, 2020

I will definitely come back and stay on my next visit.

Jess | October 20, 2019

Security and personnel always visible at the lobby.

Jess | October 20, 2019

Stayed here for the weekend and enjoyed our time.

Dean | March 1, 2020

Breakfast buffet was very good.

Jess | October 20, 2019

The room was clean.

Jess | October 20, 2019

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

  • Breakfast [free]

Value for money8.6
Distance to city center1.5 km
Location rating9.1
Nearest airportNaga Airport (WNP)
Distance to airport9.5 km

Rooms available at The Avenue Plaza Hotel

9.0
Excellent
Room comfort & quality
De Luxe Queen
De Luxe Queen
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 1 single bed
Enter dates to see prices
Superior Queen
Superior Queen
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Deluxe Twin Bed
Deluxe Twin Bed
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
Superior Twin
Superior Twin
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Suite - Executive
Suite - Executive
...
    Enter dates to see prices
    Single room - De Luxe - Queen
    Single room - De Luxe - Queen
    ...
      Enter dates to see prices
      Double Com
      Double Com
      ...
        Enter dates to see prices
        Superior Room
        Superior Room
        ...
          Enter dates to see prices
          Twin room - Single use - Superior
          Twin room - Single use - Superior
          ...
            Enter dates to see prices
            Deluxe Room
            Deluxe Room
            ...
              Enter dates to see prices

              Frequently asked questions

              What time is check-in and check-out at The Avenue Plaza Hotel?

              Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

              How do I get to The Avenue Plaza Hotel?

              The Avenue Plaza Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at The Avenue Plaza Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Avenue Plaza Hotel has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Naga City with private transportation, the hotel can arrange car rental for you.

              What is the smoking policy at The Avenue Plaza Hotel?

              The Avenue Plaza Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

              See map
              Explore the neighborhood

              What people love about The Avenue Plaza Hotel

              • 10.0
                Exceptional

                "I'll definitely book there again the next time I'm in Naga."

                Aimee

                |

                October 14, 2019

              • 9.2
                Exceptional
                Spaciousness

                "The room that we are assigned is comfortably big for us."

                Mario

                |

                November 3, 2019

              • 10.0
                Exceptional
                Staff 

                "The team of Avenue Plaza Hotel were very accommodating."

                Aimee

                |

                October 14, 2019

              Property ranking|Compared to 55 Naga City properties
              See all rankings
              Room size
              32 sqm.
              Room comfort score
              9.0/10
              Review score - United States
              9.0/10
              Service score
              9.3/10
              Bigger than
              98
              %
              of Naga City properties
              Better than
              96
              %
              of Naga City properties
              Better than
              96
              %
              of Naga City properties
              Better than
              95
              %
              of Naga City properties
              Up to 30% off with Agoda Insider Deals!

              Prices drop the moment you sign in!

              Sign in now
              Overall rating:
              8.9
              Excellent
              604 reviews
              Cleanliness
              8.9
              Facilities
              8.7
              Location
              9.1
              Read all reviews >
              What travelers say they love:
              The breakfast buffet is good, and many restaurants and pubs ...
              Stephan from Germany
              Couple
              More about The Avenue Plaza Hotel

              More about The Avenue Plaza Hotel

              Located in the lower reaches of Mount Hibok Hibok, The Avenue Plaza Hotel offers stunning ocean views of the famous White Island and even Bohol on some clearer days. The peaceful location has been described as a "home away from home" and is the perfect place to unwind and relax after a long day exploring the island.

              Each room has a California king bed and en-suite bathroom with hot and cold water. Towels and toiletries are provided. Wi-Fi is available in all rooms, as well as in the upstairs’ common room.

              In addition, the property provides a complimentary breakfast and a daily housekeeping service. The hillside location is only 5 minutes from the beach and local restaurants by bike. The property can also arrange tours and motorbike rentals for guests.

              Show less

              Most talked about facilities

              Breakfast
              43 mentions
              Housekeeping
              22 mentions
              Swimming Pool
              19 mentions
              Food & Dining
              16 mentions

              What they offer

              9.2
              Exceptional

              "With the amenities like fridge, complimentary coffee and bot..."

              Mario

              |

              November 3, 2019

              View all reviews
              Show less

              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              Property's guest policies

              Show less

              Some helpful facts

              Show less

              Reviews of The Avenue Plaza Hotel from real guests

              Provided by verified guests of Agoda
              8.9
              /
              10
              Cleanliness8.9
              Facilities8.7
              Location9.1
              Room comfort and quality9.0
              Service9.2
              Value for money8.6
              High score for Naga City
              Rating
              9+ Exceptional (178)
              8-9 Excellent (75)
              7-8 Very Good (55)
              6-7 Good (13)
              <6 Below Expectation (14)
              Time of the year
              Mar - May (92)
              Jun - Aug (76)
              Sep - Nov (72)
              Dec - Feb (95)
              All guests (604)
              All room types
              All languages

              Show reviews that mention 

              Showing 335 verified guest comments
              12345
              10.0
              Exceptional
              MANOLITO from United States
              Solo traveler
              Stayed 5 nights in July 2017

              Exceptional”

              So glad I am back! Once again and again and again I could not contain the happiness and luxurious service Avenue Plaza hotel brought during my short respite here in Naga City. The effortless service and the undaunted kindness showed not only to me but the rest of the stakeholders proved everybody wrong that Avenue Plaza hotel is not only the best and unsurpassed hotel but a world class armed with upper echelon in hotel and restaurant industry.Sir Dennis Serrano, my hats off to you. I could not find some words to commensurate and describe the qualities you showed me and the rest of my family.Damn! He can multi tasked and work under pressure come hell high waters. The broad and beaming smiles of Tristan,Arianne,Elisha,Odie and Charmaine make your lagging and endless flight easy and fulfilling.Hey!Sir Bong,Rodel,Clifford,Hazel,Anne and Bryan, my appreciation to ya all the nourishment you nurtured during my stay. Sir Bong thanks for the corned beef everyday, you satisfied my gastronomical

              Reviewed July 30, 2017
              10.0
              Exceptional
              MARCO from United States
              Group
              Superior Twin
              Stayed 4 nights in September 2012

              The Ideal Place to Stay CamSur”

              Amazing friendly and helpful smiling Staff!!!

              Our family stayed for 4 nights during the Penafrancia Festival in September. We were picked up from the airport by the "Ambassador" of the Avenue Plaza Hotel. You will know how fantastic he is, from the moment you meet him. At the hotel, we were greeted with cold towels and juice by the smiling, friendly Staff, including the GM of the hotel. My parents and I only waited a few minutes before we were escorted to our beautiful room overlooking the pool. Very sexy pool area, Lobby was elegant, service in the Restaurant was 5-Star with beautiful smiles. The Avenue Plaza mall in front of the hotel had very good restaurant selections. Transportation to and from the hotel to downtown is easy with jeepneys and tricycles. If you visit the during the Penafrancia Festival, ensure that you ask about their Rooftop Reception during the Fluvial Procession, it will be unforgettable. The Avenue Plaza Hotel will be our permanent home when visiting the city of Naga.

              Reviewed October 03, 2012
              10.0
              Exceptional
              melissa from Philippines
              Family with teens
              Superior Twin
              Stayed 2 nights in January 2019

              ONE OF THE BEST HOTEL IN NAGA CITY”

              We are giving 5 star for The Avenue Plaza Hotel We stayed in this hotel from Jan.11-13, 2019 (2nights and 3days) Our experience with All the Staff were SUPERB. They were all very helpful, charming and responsive to all your inquiries and requests; They made our stay a very memorable one and we consider this hotel one of the best hotel in Naga. When we come back to Naga City, we will surely stay in this hotel and We will surely recommend this hotel to all our friends who will visit Naga City. Thanks to all officers and staff of The Avenue Plaza Hotel. You are the BEST. Continue giving your best service to all your clients. GOD Bless you all.

              Reviewed January 23, 2019
              9.0
              Exceptional
              ALEXANDER from Philippines
              Family with teens
              Superior Twin
              Stayed 1 night in April 2012

              Lovely hotel with license-to-please staff!”

              Large well-appointed rooms, excellent location

              This was supposed to be just an overnight but due to health reasons, needed to stay an extra night longer. On arrival, the lobby of the hotel was elegantly appointed but not gawdy-imposing. Reception was very courteous (with welcome drinks served almost immediately), with my online reservation properly noted and arranged. It took me no more than 5 minutes to be given my room card...our bags were at our room by the time we got in. The breakfast buffet was elaborate, with plenty of food items to choose from. The hotel has ample parking for all guests, with the area well lit and properly guarded. The location of the hotel is to the back of AVENUE Mall, a 2-story commercial structure which is on Magsaysay Avenue, which is becoming to be the "dining/culinary strip" of Naga City. A-Mall houses no less than six (6) food establishments, plus a pharmacy (Mercury Drug) which is open from 7AM - 10PM even during holidays. Altogether, a very pleasant and relaxing stay for me and my teenage daughters. Highly recommend staying in this hotel!

              Reviewed April 11, 2012
              9.0
              Exceptional
              andrew from United Kingdom
              Family with young children
              Superior Queen
              Stayed 3 nights in August 2015

              Good quality hotel”

              The hotel is located in the main dining area of Naga. It has a good standard swimming pool and the staff are both friendly and preofessional

              This is the second time I have stayed at the Avenue Plaza with my girlfriend and daughter and I would certainly recommend it to anyone staying in Naga city. The hotel is located a short walk from several good quality restaurants and coffee shops and a few minutes ride to the centre of town. The hotel has a modern, rleaxed feel to it. The rooms are comfortable and clean, while the staff are professional, polite and accommodating. The swimming pool and outside dining area are pleasant and well maintained. The food is of a high standard - a good selection of international and local dishes at the buffet breakfast as well as good quality, reasonably-priced choice for lunch and dinner on the menu. There is also a good selection of drinks available. I would recommend the hotel to anyone staying in Naga City

              Reviewed August 11, 2015
              8.8
              Excellent
              Maria from United Kingdom
              Family with young children
              Stayed 5 nights in August 2016

              Best Hotel in Naga City”

              Avenue Plaza had always been my first choice when it comes to hotel in Naga City. Through years of numerous visits I have always had a great experience at Avenue Plaza because it is clean, light and airy and has wonderful atmosphere. You feel like you are in a hotel that mean the business. It feels relaxing and a joy having an afternoon tea while my sons were enjoying a dip in the infinity pool. But mostly because the staff are attentive and treat every guest like a special guest coming to their house. It is apparent the staff in Avenue plaza- from housekeeping to managers- treat their job seriously and with pride. Your costumer service is excellent as always and I believe the other hotels in Naga should learn a step or two from you in relation to costumer service. Well done once again Avenue Plaza Hotel!

              Reviewed September 07, 2016
              10.0
              Exceptional
              Maria from United States
              Group
              Stayed 2 nights in November 2018

              Best kept secret hotel in Naga Cam.Sur”

              The best hotel in Naga City Cam.Sur , has ample space both the bedroom area and bathroom. The newer hotel built in Naga are smaller in room dimension. As to cleanliness, it is perfect! Staff personnel ( Ellai and Karl) are superb! of course including all others, who opens the door, assist you with umbrella, room service personnel, kitchen staff, van drivers-EVERYONE did a great job. I highly recommend Avenue Plaza Hotel. Last but not the least, love the pool area, again, huge area, you can feel relax, again space, space! And...if you have any concern, they come up and resolved it right away, i mean in a heartbeat done!

              Reviewed November 15, 2018
              10.0
              Exceptional
              Dennis from Philippines
              Group
              Superior Twin
              Stayed 1 night in December 2015

              The Avenue Plaza Hotel: The Best!”

              Staff performance; food; room comfort.

              The wedding reception of my son to his fiancee was held at the Avenue Convention Center, just across the Hotel. My family and guests, composed of several adults and one infant, had the most wonderful and pleasant stay at the Hotel. The location was a stone's throw away from the Basilica Minore were the wedding was held. The exterior and interior of the hotel was modern and looked new. The staff were very courteous, accommodating and efficient. We were made to feel like royalty. The rooms were clean, with large beds and with complete amenities. Whenever we called the front desk and asked for anything, it was delivered in no time at all. The food buffet had several choices and really tasted delicious. The coffee was excellent. Airport pick-up and transfers were readily available in spite of a full house occupancy. Truly, indeed, the Avenue Plaza Hotel Naga is our home away from home. It is a 4 star hotel with a 6 star rating.

              Reviewed December 11, 2015
              10.0
              Exceptional
              Dennis from Philippines
              Group
              Superior Twin
              Stayed 2 nights in December 2015

              Rated E: Excellent”

              Everything

              The wedding reception of my son to his fiancee was held at the Avenue Convention Center, just across the Hotel. My family and guests, composed of several adults and one infant, had the most wonderful and pleasant stay at the Hotel. The location was a stone's throw away from the Basilica Minore were the wedding was held. The exterior and interior of the hotel was modern and looked new. The staff were very courteous, accommodating and efficient. We were made to feel like royalty. The rooms were clean, with large beds and with complete amenities. Whenever we called the front desk and asked for anything, it was delivered in no time at all. The food buffet had several choices and really tasted delicious. The coffee was excellent. Airport pick-up and transfers were readily available in spite of a full house occupancy. Truly, indeed, the Avenue Plaza Hotel Naga is our home away from home. It is a 4 star hotel with a 6 star rating.

              Reviewed December 11, 2015
              10.0
              Exceptional
              Brent from Australia
              Couple
              Stayed 7 nights in November 2017

              The only Palce to Stay in Naga City”

              The Avenue Plaza Hotel is the only place to stay in Naga City, the staff are truly what makes this place an exceptional experience. They make you feel like you are still at home. The rooms are very large and comfortable. They offer Airport pick up and drop-offs. Amazing food and room service. I have stayed at The Avenue Plaza Hotel many times when in Naga City and I always look forward to staying in this hotel

              Reviewed December 11, 2017
              9.7
              Exceptional
              Lea from Philippines
              Couple
              Superior Queen
              Stayed 1 night in July 2012

              Cozy Hotel”

              clean rooms, nice staff, very near commercial places

              Our stay with The Avenue Plaza Hotel was awesome! The staff are very nice and accommodating always have a smile on their face. Rooms are very clean, bathroom are clean also. There's a free pili nuts on the table and a welcome note! The pool was nice but we did not manage to swim because it was raining hard. The resto is a bit small but you can always go out and explore Naga City! One jeepney ride or tricycle ride from the city center. The free breakfast is ala carte if there are only a few guest on the hotel but it usually a buffet style.

              Reviewed August 01, 2012
              10.0
              Exceptional
              francisco from United States
              Business traveler
              Superior Twin
              Stayed 2 nights in March 2019

              Exceptional”

              I always stay at Avenue Plaza Hotel whenever I travel to Naga City. I am always impressed by the hospitality and genuine-friendly service of ALL the staff . They know how to make their guest feel special. Being pampered at Avenue plaza is an understatement.

              Reviewed March 26, 2019
              10.0
              Exceptional
              HENRY from Philippines
              Family with young children
              Superior Twin
              Stayed 1 night in August 2013

              centrally located ”

              good breakfast, excellent customer service, large swimming pool, accessible location

              my family always choose to stay at the avenue plaza hotel whenever we are at Naga City because the staff are very accommodating and are very responsive to our needs, specially the requests of my kids. The food is also something to look forward to and the place is kept clean all the time.

              Reviewed August 26, 2013
              10.0
              Exceptional
              Mags from Philippines
              Family with young children
              Stayed 1 night in July 2017

              Exceptional”

              Thank you to all the wonderful staff of Avenue Plaza Hotel, especially for making the 85th birthday celebration of my grandma more meaningful. Best hotel in Naga with its amenities and great value for money. Will surely comeback and recommend as the best hotel to stay in Naga.

              Reviewed July 24, 2017
              9.7
              Exceptional
              Mary from Canada
              Family with young children
              Superior Queen
              Stayed 5 nights in November 2013

              im definitely going back and stay to this hotel”

              large and clean room,quite, with privacy

              i like the room where i stayed, staff were friendly and attentive. the price was reasonable, near to other establishments such as bank, drug store, spa, restaurants, bar and church. with enough space for parking lot, quiet surroundings. i didnt saw any insects inside the room. people were very professional. doesnt take me too long to check in and to check out. away from the road which give you safety and privacy from coming in and out the hotel. i did recommend this hotel to my friend planning for reception and honey moon to stay in city of Naga. I can rate this as first class hotel in Naga. I enjoyed staying here.

              Reviewed December 11, 2013
              8.8
              Excellent
              Christine from Philippines
              Business traveler
              Deluxe Twin Bed
              Stayed 2 nights in January 2019

              The good and the bad`”

              What makes Avenue Plaza Hotel a great hotel is its staff. They are EXCELLENT and professional. From the driver, housekeeping staff to the concierge and dining staff. Everyone is very accomodating and helpful. However, there were a few things that could be improved. First and foremost are the hotel key cards. Every day I had problems accessing my room because they failed to work. This must have happened about 4 times. Very frustrating and inconvenient. Also, I didn't like how everyday housekeeping would knock to check if they could clean. One time, before I could even answer, they opened the door! I was in the midle of dressing up but thankfully not in view from the doorway. This doesn't happen to me in any other hotel. They should be aware of when the guests are not in the rooms.

              Reviewed February 04, 2019
              9.3
              Exceptional
              Richard from United States
              Family with young children
              Superior Queen
              Stayed 10 nights in August 2012

              The best place to stay in Naga City”

              quality rooms, excellent free breakfast, fantastic staff, great pool

              My wife's family is from Naga and we stay here once a year when we visit. The quality of the rooms is excellent and the staff are very well trained and genuinely seem to enjoy their work and the customers. The hotel is just behind a very nice new small plaza with coffee shop and eateries. This provides a great noise barrier from the main street in from. It is very safe and a great place for families. The prices are much lower for similar quality in the US but still relatively high for a small town in the Philippines. I strongly suggest you give it a try and avoid the disappointment of staying in a cheaper place with less to offer. The pool is great. This is also the place where all of the big names from Manila stay when they are in Naga for an event. Richard Gomez was there when we were staying last time. He is apparently a big heart throb in the PI but just another guy at breakfast here.

              Reviewed September 02, 2012
              10.0
              Exceptional
              Gabriel from Philippines
              Family with young children
              Stayed 1 night in November 2017

              ALL THE BEST FEEDBACK FOR THIS HOTEL”

              I had a very pleasant stay last November at the Avenue Plaza Hotel - Naga. I appreciate the efforts of the staff to make their guests comfortable in all aspects. The rooms were clean and the internet was very fast. My parents enjoyed their suite as well. Will definitely come back.

              Reviewed May 28, 2018
              10.0
              Exceptional
              Rosana from Philippines
              Couple
              Stayed 2 nights in January 2017

              amazing hotel and excellent staff”

              we have the best stay in avenue plaza hotel. 5 star for the staff. they will treat you like family .good job...its like hone and we will definitely coning back and will recommend this hotel to friends who are frequent traveller like us...thank you Avenue Hotel NAga

              Reviewed February 01, 2017
              9.6
              Exceptional
              Marianne from Philippines
              Family with teens
              Superior Twin
              Stayed 2 nights in July 2016

              Hotel at its finest 👍🏻”

              Location is very strategic. The staff are courteous, polite, friendly and very accommodating. They have a wide array of breakfast buffet choices. All our requests were perfectly granted. I highly recommend the Avenue Plaza Hotel for you to have a splendid Naga experience. 👍🏻❤️👍🏻

              Reviewed July 23, 2016
              12345
              This is a popular property. Don't miss out!

              Back to search results

              Back to room choices

              |

              Dismiss

              The Avenue Plaza Hotel
              |Excellent 8.9
              ×
              Check in. Step out.
              Experiences on Agoda. Because your room is just the beginning.

              • Exceptional location
              null