The B.I.G Backpackers
The B.I.G Backpackers
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"Very cosy corner with excellent friendly service."

LI A.

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December 9, 2017

Twin/ Double - Bed The B.I.G Backpackers
Twin/ Double - Bed
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Interior view The B.I.G Backpackers
Interior view
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Interior view The B.I.G Backpackers
Interior view
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Swimming pool The B.I.G Backpackers
Swimming pool
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See map The B.I.G Backpackers
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Exceptional
Location
9.0
See all 45 photos The B.I.G Backpackers
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The B.I.G Backpackers

Exceptional location
- Inside city center
- What's nearby?
Exceptional
From 40 reviewsSee what guests said
9.2
/
10
Exceptional service
9.7
Recommended by 100% of guests
Value for money9.2
Distance to city center1.0 Km
Location rating9.0
Nearest airportCape Town International Airport (CPT)
Distance to airport18.6 km
  • Airport transfer

  • Located in heart of Cape Town

  • Free Wi-Fi in all rooms!

  • Garden

Room choices
9.1
Exceptional
Room comfort & quality
This property is in high demand!Last booked a few minutes ago
Family Room
Family Room
...
  • Room size: 40 m²/431 ft²
  • Mountain view
  • 2 single beds and 1 bunk be...
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1 Bed in a Mixed Dormitory En-suite Room
1 Bed in a Mixed Dormitory En-suite Room
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 bunk bed
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Twin/ Double
Twin/ Double
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Triple Room
Triple Room
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 3 single beds
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Classic Double Room with Shower
Classic Double Room with Shower
...
  • Room size: 35 m²/377 ft²
  • 1 double bed
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1 Bed in a Female Dormitory Room
1 Bed in a Female Dormitory Room
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 1 bunk bed
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What people love about the property

  • "Staff was really helpful and friendly."

    Liyi A.

    |

    February 18, 2017

  • "Awesome staffs, Great location, Clean and cozy!"

    seal J.

    |

    December 14, 2016

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More about The B.I.G Backpackers

More about The B.I.G Backpackers

"Great breakfast, spotless rooms and friendly staff!!"

Mina

|

May 10, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Staffs are nice , everything is prefect !"

xin

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September 8, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (40)Booking.com Reviews (906)
9.2
/
10
Exceptional
Cleanliness9.2
Facilities9.1
Location9.0
Room comfort and quality9.1
Service9.7
Value for money9.2
Provided by verified guests of Agoda
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All guests (40)
All room types
Showing 26 verified guest comments
12
9.2
Exceptional
LI from Singapore
Couple
Twin/ Double
Stayed 2 nights in January 2017
Nice cosy place ”
Very cosy corner with excellent friendly service. Though rooms are small, they are functional and clean. Parking is slightly a problem as there are limited lots outside the property. Breakfast is good and generous!
Reviewed December 09, 2017
Thanks so much for the review, Li! We enjoyed hosting you. We offer five indoor parking bays as well as four outdoor bays for our guests to use on a first-come, first-served basis. On the rare occasion, it does happen that these bays are full, but there is also plenty of street parking available.
Responded April 01, 2018
The B.I.G Backpackers
10.0
Exceptional
Sarah from United Kingdom
Solo traveler
1 Bed in a Female Dormitory Room
Stayed 13 nights in November 2017
Exceptional”
Best hostel I’ve ever stayed in! Would recommend to everyone!
Reviewed November 29, 2017
Thank you so much Sarah- it's always nice to see our wonderful guests had a great time!
Responded April 01, 2018
The B.I.G Backpackers
6.8
Good
Marc from United Kingdom
Family with young children
Family Room
Stayed 3 nights in November 2017
over priced”
My wife and two kids of 12 and 9 stayed here for 3 days. I chose greenpoint, because its a location I normally stay in. The accommodation is clean and a good standard, but still a backpackers hostel. I can get a 4 star hotel for this price with 2 rooms and queen sized beds. Capetown in general is over priced.
Reviewed November 15, 2017
Dear Marc, The price did not deviate from what you agreed to pay beforehand, and we advertise everything exactly the way it is in reality. You are right in saying that the BIG Backpackers is indeed a backpackers hostel! Sorry you were unhappy with the decision you made!
Responded April 01, 2018
The B.I.G Backpackers
8.4
Excellent
KHEM from Thailand
Solo traveler
Twin/ Double
Stayed 3 nights in September 2017
Very nice stay!”
I stayed in a private room and I found it very lovely how it is decorated (Sailor Room). The place is clean and quiet, located in a residential area but a bit steep, imagine you need to carry all your groceries up from the road. However, there are supermarket and many restaurants around. About 15 mins walk to Victoria & Alfred Waterfront. Staff here are very supportive and impressive. You can make a reservation for all the activities from them (at the same prince or with minimal charge). They even offer a sim card for free. Breakfast experience was very good. They provided food and tools, you cooked yourself if you like. The room that I stayed is en suite but the shower area drained so slow...it would take 15-20 mins to drain out. In general the place is great.
Reviewed September 26, 2017
Dear Khem, Thank you so much for your review- it always makes us happy when our guests had a great time with us! We have now improved the speed that the shower drains. Please visit us again, we loved having you!
Responded November 02, 2017
The B.I.G Backpackers
10.0
Exceptional
xin from China
Solo traveler
1 Bed in a Mixed Dormitory En-suite Room
Stayed 11 nights in August 2017
Exceptional”
Staffs are nice , everything is prefect !
Reviewed September 08, 2017
We really appreciate your review, Xin! Thank you very much.
Responded November 02, 2017
The B.I.G Backpackers
10.0
Exceptional
Mina from South Korea
Solo traveler
1 Bed in a Female Dormitory Room
Stayed 3 nights in May 2017
Excellent”
Great breakfast, spotless rooms and friendly staff!! Staff was very friendly. Their kindness was heartwarming. Don't miss out on an enlightening experience!
Reviewed May 10, 2017
Our staff loves forming connections with our guests and making sure you have the best time possible! We are so happy that you appreciated that. Please come back again soon! - Robyn and the BIG Family
Responded November 02, 2017
The B.I.G Backpackers
9.6
Exceptional
Liyi from Singapore
Solo traveler
1 Bed in a Mixed Dormitory En-suite Room
Stayed 4 nights in February 2017
Very friendly and hospitable staff! ”
Just slightly away from the main hype in Cape Town but offers a more conducive, warm and cosy experience. Staff was really helpful and friendly. Room was of good size, comfort and clean. highly recommended!
Reviewed February 18, 2017
Hi Liyi, We like to think of ourselves as homey and friendly, we're glad you agree! Thanks so much for the review!
Responded November 02, 2017
The B.I.G Backpackers
10.0
Exceptional
seal from Singapore
Solo traveler
1 Bed in a Female Dormitory Room
Stayed 5 nights in December 2016
Would definitely stay there again”
Awesome staffs, Great location, Clean and cozy!
Reviewed December 14, 2016
Thank you so much for the review! Please come and stay with us again!
Responded November 02, 2017
The B.I.G Backpackers
9.2
Exceptional
Shani from Israel
Solo traveler
1 Bed in a Mixed Dormitory En-suite Room
Stayed 2 nights in April 2016
Awesome place, great people!”
:)
Reviewed May 07, 2016
Hi Shani, Thank you so much for your review! We loved having you!
Responded November 02, 2017
The B.I.G Backpackers
10.0
Exceptional
Ndilimeke from Namibia
Group
Twin/ Double
Stayed 5 nights in April 2015
Awesome!”
Location, the staff and value for money
Our trip would not have been the same had we not stayed at the B.I.G. It was clean, comfortable, and the staff were amazing. Ivor and the team made us feel right at home.
Reviewed May 06, 2015
We're so happy that we made your adventure to Cape Town that much better!
Responded November 02, 2017
The B.I.G Backpackers
9.3
Exceptional
Jess from Australia
Solo traveler
1 Bed in a Mixed Dormitory En-suite Room
Stayed 4 nights in January 2015
Felt like home”
Staff, atmosphere & cleanliness
Best backpackers I've ever stayed at.
Reviewed January 30, 2015
Thanks so much for the review and we are thrilled to be the best hostel you've been to! Come back again soon!
Responded November 02, 2017
The B.I.G Backpackers
9.3
Exceptional
diane from Australia
Couple
Twin/ Double
Stayed 3 nights in April 2014
Friendly Helpful knowledgeable Staff”
location to Waterfront shopping /dining friendliness of staff tours available
variety of food offered for making your own breakfast was excellent Cape Tour day was arranged for us was excellent Helpful advice of what to see in Capetown Friendliness of staff and other guests meant a great atmosphere in this lodge
Reviewed May 28, 2014
Hi Diane, We take pride in offering our guests a hearty breakfast to start the day off right- We're glad you enjoyed it!
Responded November 02, 2017
The B.I.G Backpackers
8.7
Excellent
moty from Israel
Couple
Twin/ Double
Stayed 5 nights in February 2014
not only for backpackers”
freindly staff, good atmosphere, effective service
cape town is not only for rich and b.i.g backpackers not only for backpackers
Reviewed March 01, 2014
We are glad you enjoyed Cape Town and our backpackers, Moty!
Responded November 02, 2017
The B.I.G Backpackers
8.0
Excellent
WEESIT from Thailand
Couple
Twin/ Double
Stayed 3 nights in October 2013
Relax and very happy.”
Staff, Canteen and Pricing
Reviewed October 30, 2013
We're happy your had a good time, Weesit!
Responded November 02, 2017
The B.I.G Backpackers
9.7
Exceptional
Wendy from South Africa
Solo traveler
1 Bed in a Mixed Dormitory En-suite Room
Stayed 3 nights in June 2013
Simply fantastic!”
Easy to find/locate, very friendly and efficient staff, most comfortable backpackers I have ever seen!
Pleasant, comfortable, relaxed and a fond memory made.
Reviewed July 03, 2013
We are so happy you enjoyed your stay, Wendy! Please do come back and visit again.
Responded November 02, 2017
The B.I.G Backpackers
6.7
Good
Andrew from United States
Couple
Twin/ Double
Stayed 2 nights in May 2013
OK for a brief stay, not for seniors.”
convenient location. helpful front desk, money-saving.
Reviewed May 20, 2013
Hi Andrew, We pride ourselves on being accessable for all ages. Hopefully you will return in the future!
Responded November 02, 2017
The B.I.G Backpackers
8.7
Excellent
Martin from Germany
Couple
Twin/ Double
Stayed 5 nights in February 2013
Great budget-option in Capetown (Green Point)”
superb staff, great room-rates, brand-new and nicely furnished
Reviewed April 22, 2013
Thank you for your review, Martin! Please come and stay with us again soon!
Responded November 02, 2017
The B.I.G Backpackers
10.0
Exceptional
Kerstin from Germany
Group
Twin/ Double
Stayed 11 nights in March 2013
The B.I.G. - A home away from home”
Incredible hospitality, recommendations for actions and restaurants, specially decorated with unique style and selected details to make guests feel like home
My friend and I spent 11 days at The B.I.G. in March and April. I've stayed at a lot of different hostels all around the world, but this has been the best one yet. The friendliness and helpfulness of the staff, especially Linda and Amy, was incredible. We were always greeted with a smile and the staff went out of their way to make sure we were having a great time. They were always eager to help us with our plans for the day and provided us with countless invaluable tips and pointers regarding tours, restaurants, bars and clubs. It was easy to talk to other guests at The B.I.G. and find nice people to tag along with on outings. The breakfast on offer was terrific. With a selection of different joghurts, mueslis, eggs, toast and fresh fruits. For dinner we either made use of the well-equipped kitchen, went out or joined one of the theme events, like the South African BBQ night, which was amazing. Our twin room was cleaned every day (thanks to the great cleaning staff) and the cozy bed made for a good night of sleep. We always felt safe at the hostel and in Greenpoint. The front door had a key pad and there were cameras in the public areas. There was a Spar store within walking distance and in the evenings we often shared a taxi with a number of people for food/drinks in the city. We can recommend this hostel whole-heartedly and hope to be back one day. We miss you guys and would like to say thanks for a wonderful time in Cape Town. Best wishes from Cologne, Kerstin
Reviewed April 21, 2013
We take pride in making sure our guests have the best experience possible, and we are so happy that we were able to make your stay in Cape Town the best! Please come and stay with us again!
Responded November 02, 2017
The B.I.G Backpackers
9.7
Exceptional
Susan from Germany
Solo traveler
1 Bed in a Mixed Dormitory En-suite Room
Stayed 4 nights in January 2013
Best Hostel ever!!!! ”
Familiar, cozy, big rooms, nice breakfast, fantastic rooms, everything absolutely amazing
I have never experienced such a great location. Nice clean rooms - even in a 4bedroom-dorm. nice stuff, helping actively. poolside is absolutely awesome, small but that is really the not an issue bathrooms are clean and big. the balcony invited for evening chats with the roommates. nice and calming music was played all time. I just loved it. thanks for everything, i really felt at home
Reviewed February 03, 2013
We try to make the BIG a second home for all of our guests, we are so glad that you felt that we, Susan!
Responded November 02, 2017
The B.I.G Backpackers
7.6
Very good
Ralf from Germany
Solo traveler
1 Bed in a Mixed Dormitory En-suite Room
Stayed 2 nights in April 2018
Enttäuscht ”
the B.I.G. ist sicherlich eine sehr schöne Unterkunft, etwas abseits der eigentlichen City gelegen, zu Fuß etwa knapp 2 km Richtung Greenpoint gelegen, der Strasse "the Strand" folgend, Achtung " ziemlicher Anstieg, wie überhaupt Cape Town sehr hügelig ist, mit guten Frühstück , professionellem Service. Mir hat die letzte Herzlichkeit gefehlt, insbesondere hatte ich zwei Tage vorreserviert und bezahlt, bin dann erst am zweiten Tag angereist und fragte ob ich den zweiten Tag irgendwann während meines Urlaubs später nachholen könnte. Das sei lt. Buchungsbedingungen über Booking.com nicht möglich teilte man mir mit. Mag so sein, aber man könnte vielleicht auch nach einer Lösung im Sinne des Gastes schauen. Da fehlte mir Fingerspitzengefühl für die Situation und die Bereitschaft mich als Gast in den Mittelpunkt zu stellen zumal 26,00 EUR für ein 4-Bettzimmer nicht gerade preiswert ist. Frühstück war sehr lecker, Lage wie gesagt sehr schön, ruhig, aber aus der Stadt kommend ziemlich anstrengend da es den Hang hinauf geht und es steil wird. Für mich etwas zu abseits gelegen.
Reviewed May 02, 2018
Dear Ralf Thanks for your review. Our cancellation policies and prices are very clearly stated. Unfortunately with less 24 hours notice we are unable to offer a refund- hopefully you can understand that this is completely reasonable on our side. We hope you enjoyed the rest of your travels and wish you a safe journey.
Responded October 07, 2018
The B.I.G Backpackers
12
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