This property is in high demand!
Last booked 4 hours ago
"This hotel is unique as it offers beautiful views and gorgeo..."
September 9, 2018
Free Wi-Fi in all rooms!
Safety deposit boxes
Last booked 4 hours ago
|Value for money||6.8|
|Nearest airport||Sultan Azlan Shah Airport (IPH)|
|Distance to airport||32.5 km|
"Overall we love the place very much."
October 14, 2018
"The garden is beautiful."
May 15, 2017
"Front desk staff and other staffs are friendly and helpful."
October 9, 2018
"Beautiful country home, very peaceful, good for photos and e..."
December 27, 2018
Surrounded by mountains, rolling hills, and located on a well-manicured landscape, this English-styled inn offers a refreshing ambiance. Enjoy staying at this countryside property, where guests will find it quite peaceful and serene, making it ideal for a quiet getaway. Not too far from Malaysia's famous forest in the Cameron Highlands, The Bala's Holiday Chalet is fully refurbished and fitted with antique furnishings, hence it is a perfect personification of a British cottage from the olden days. All rooms capture views of the sunrise and sunset, most have their own fireplace, and they also offer a cozy TV room and library for a pleasurable stay. Activities arranged by the hotel include countryside tours, jungle trekking, and much more. The Bala's Holiday Chalet is a peaceful hideaway.
"Overall we enjoy our stay there."
January 7, 2019
Children and extra beds
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-4 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 5 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds are dependent on the room you choose. Please ask the property for more details.
Show reviews that mention
the place is beautiful , they have a great garden too wifi connection is not that strong and they have very weak maxis telco line agoda should specify if the room for the 6 pax is the connecting room or one big room for customer easy reference .
Location: Located halfway between Brinchang and Tanah Rata, the location is very convenient. We paid for a taxicab to bring us around which was about RM15 one way or RM120 for 4 hours. We did not realize the hotel had a shuttle service, and we definitely regret not better utilizing it. Room: The room is slightly small, but just enough space for two people. It has a TV which has hdmi hidden on the back, so we had some difficulty locating it. The toilet was clean but tiny, shower was in good working condition during our stay. However the toilet was unable to flush, and we had to use the bucket instead. IMPORTANT: our toilet door did not have door handles which led to us frequently being locked. Please install door handles on the bathroom. Otherwise, it's a decent room. Restaurant: Bad experience with the western menu, chicken was raw on the inside but dry on the outside. In contrast, the fried rice was excellent. Staff and overall service: Staff are very courteous and helpful.
Dear Mr Victor, Thank You for taking the time to review and update us, in areas which we can improve. We appreciate it. We will work to improve the service to serve you better. Hope to see you again. Regards Mr. Johanan
Quiet, Wonderful Escape”
Had stayed here for one night and this was all I ever needed. Escaping from the busy life of city coming to this little, tranquil resort just made me all energized. Pros : very comfortable bedding, amazing views, nice suit with attic, beautiful garden. Cons : need very careful cleaning, washroom needs revamping a lil bit and a lil more touch of luxury (for the suite) A wonderful stay still, after all and would definitely come back.
Everything we need for a retreat”
Everything was amazing! The view and landscape are awesome. Definitely will come again if we need an escape. 😍😍😍 The staff are all friendly; the receptionist, housekeepers etc. Read the other reviews, it seems everyone has different views. But for us, we definitely enjoy our stay here!
Nice and relaxing place”
The rooms, hotel decor and ambience are very English. With afternoon tea and delicious scones compliment the ambience and the english feelings. The ala carte menu for main dinner need to be upgraded and look into to further improve the taste. Maybe the menu has to revamp. The management can look into having steak or fish and chips instead of the normal mee and nasi goreng. Overall we enjoy our stay there. Mr Bala the big boss is very friendly and kind.
Used to be a nice hotel”
You can tell this used to be a nice place, and the grounds are lovely. However, the rooms are not maintained well and the service is somewhat lacking. There is mould on the walls and windowsills--and even covering one of our pillows! It is unthinkable to me that housekeeping changed the pillowcase and didn't care enough to replace the mouldy pillow that was in our room upon arrival. When we took it down to the front desk, we were not even offered an apology. Finally, they need to install a chain or sliding lock on the inside of the rooms so that housekeeping cannot enter without warning. Once, housekeeping came in while I was changing clothes, and another time when I was still in bed. They just knocked and, without waiting for an answer, let themselves into the room. Completely unprofessional. If the staff cannot wait for you to answer the door, the very least the hotel can do is to install locks so guests can feel safe and at ease, knowing housekeeping won't barge in at any moment.
We love it here! Great staff & location!”
The staff was incredibly accommodating and helpful. They helped us with navigating, lifts and all our travel questions. We absolutely loved our stay and hope to return. Our only comments would be the sheets could have been cleaner (we found hair in them), and we werent sure if breakfast was provided and it was never really explained properly although we assumed the toast/coffee/tea was free of charge. Mr. Nathan is an incredible host and cook, Carol and Yoda were also extremely helpful. Thank you! Also, best scones in Cameron Highlands!
Fairly good place”
The place is beatiful, giving you sort of "English" feeling with the architecture. Love the plants which covered the building. Totally recommended for those who wants to sit, relax and enjoy the scenery with good books. Not recommended for those who always going out visiting places in Cameron Highland. My bathroom lamp was broken during the second day of stay, but they fixed it in a jiffy. The only bad experience was when I was preparing myself to check up, the are no hot water available. Need to use the provided electric water kettle for warm water for bath. Initially I was wondering why they provided electric water kettle without the complementary 3 in 1 sachet.
British Victoria style. Comparable with smokehouse”
Strategic location. 5 mins to tanah rata. 5 mins to cameron highland resort to have high tea. 6 mins to brinchang night market. 15 mins to brinchang steamboat. 5 mins to abang strawberry farm in parit fall. Took so many nice photos at the hotel compound. But why breakfast is not included? Overall experience is 80% though. Will recommend to friends and family.
Yes the place really looks like the one in the English or Western movies. We booked a suite that can accommodate 6 peoples. That night we had a great BBQ at the open area just in front of our suite. We bring our own BBQ pit, even though the place do provide them with a fee. Very quiet place so that guests can really feel relaxed and leave their stress at home. Yes the place need major renovation and maintainance.
stunning old cottage hotel. ”
I'm totally in love with this old cottage turn hotel. loving the landscape around the property, simply make this place look more like the english cottage home. The interior of this hotel does make u feel like I've in the europe country side. rooms are pretty basic. unfortunately breakfast is not included in any agoda booking. overall stay was nice and comfy, I would definitely recommend this hotel.
Beautiful and classic!”
Good location. Really loves the old English-style interior. The garden is so green and beautiful. Good retreat destination for family and friends. We really enjoyed our stay there and many spots for #ootd as well! ^_^
The hotel room is over-priced. No fan & no air-cord, water heater is not functioning properly – sometimes too hot and sometimes too cool! Sound proofing is poor, and you can hear footsteps along the hallway and conversations of the next door.
Cleaning wasn’t that good, but the view and facilities were fabulous ”
Pros: the whole environment were so British, especially the exquisite inferior decoration. Cons: the cleaning can be an issue there, it wasn’t that tidy as I thought, plus maybe it was because of the hotel surrounded by bushes and all, there were many insects like ants even in the washroom walls, which can be improved a lot in the future.
wanie from malaysia”
nice place with a good view. myself enjoyed vry much for the beautiful pictures i have taken here. but bit sad that i left out to try the scone there. maybe can repeat again
Idyllic Boutique Hotel with History”
+ Good view and location. Nice service and beautiful garden. Idyllic hotel with interesting history. Scones and omelette are delicious. - Breakfast is a bit pricey with limited choice. Common areas are not well maintained like the game room where we did our ironing, very dusty and musty smell. Suggest to let guests to borrow the iron for a few hours in their own room. Highlight more on hotel’s history and beginnings.
The hotel is so beautiful with old british exterior, we had a pleasant stay at the hotel. However during our check-in we found the room quite dusty and the pillow is smelly. The toilet pipe drainage was clogged and had made the toilet floody. But still we understand that this in an old building and the problems are acceptable. The staffs were very nice and overall it was a good place to stay in Cameron.
Great location and ambience”
It was a pleasant stay for us at Bala's Chalet this week and we thoroughly enjoyed our time at the place. The service is exceptional and kitchen in particular were great in providing us with customised food items to ensure our kid's needs were met. Charan in kitchen staff especially took great care of us in our time. Bala's special scones with masala tea is a must have delicacy at the hotel!!
Beautiful exterior ! ”
Planters Country Hotel (Bala's Chalet) is a good value for money, its exterior is breathtaking! The colonial look suits Cameron's chill weather very well. Staffs were also nice and accommodating. Requested a room close to the lobby as we were taking an elderly and they fulfilled it. Our executive suite was located right behind the entrance. (Previous reviews mentioned having to hike up flights of stairs to their rooms which might be true, there were rooms located up the hill from where the lobby is. Stairs looked pretty steep too.) Definitely not a 'hotel' if you're looking for a place with room service etc. For example, ironing facility is only provided at a common area. Place looked and felt a bit eerie at night but overall, a good and cosy place to stay !
Dear Ms Syarafina, Glad to hear that you had a pleasant stay in our hotel. Thank You very much and we appreciate it. Hope to see you again. Regards, Mr. Johanan
Beautiful place, nice view, friendly staff, nice food.”
Have to climb more than 40 stairs to our room but nice view waiting for us up there.... The room is nice, clean but the lamp a bit dim, the window cannot open because of the trees covered it... Overall we love the place very much......lovely
The Bala's Holiday Chalet