The Bala's Holiday Chalet
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The Bala's Holiday Chalet

Lot 55,Main Road,Tanah Rata, Tanah Rata, Cameron Highlands, Malaysia, 39000
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Superior - 2 Adults The Bala's Holiday Chalet
Superior - 2 Adults
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    Lobby The Bala's Holiday Chalet
    Interior view The Bala's Holiday Chalet
    Interior view The Bala's Holiday Chalet
    Deluxe  The Bala's Holiday Chalet
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     The Bala's Holiday Chalet

    The Bala's Holiday Chalet Reviews

    6.9
    Good
    /10
    (962 reviews)See what guests said
    9.2
    Exceptional

    "This hotel is unique as it offers beautiful views and gorgeo..."

    Natalya

    -

    September 9, 2018

    Recommended by 85% of guests

    Things you’ll love about The Bala's Holiday Chalet

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Garden

    • Laundry service

    • Safety deposit boxes

    Very good
    Location
    7.7
    See map
    Very good location - 560 meters from city center
    Nearby
    Popular
  • Forestry Department550 m
  • Golf Course Brinchang610 m
  • Hutan Lipur Parit Falls750 m
  • Cameron Bharat Plantation Sdn Bhd870 m
  • Tanah Rata Town870 m
  • Hospital Tanah Rata870 m
  • Kasimanis Strawberry Farm880 m
  • Orang Asli Settlement880 m
  • Sekolah Kebangsaan Convent Tanah Rata910 m
  • Traveler Pub & Bistro920 m
  • This property is in high demand!

    Last booked 4 hours ago

    Value for money6.8
    Location rating7.7
    Nearest airportSultan Azlan Shah Airport (IPH)
    Distance to airport32.5 km

    Rooms available at The Bala's Holiday Chalet

    Suite 2 adults
    Suite 2 adults
    ...
    • Room size: 38 m²/409 ft²
    • Nature view
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 33 m²/355 ft²
    • Nature view
    • 1 queen bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 56 m²/603 ft²
    • Nature view
    • 3 queen beds
    Enter dates to see prices
    Family Suite (4 Adults)
    Family Suite (4 Adults)
    ...
    • Room size: 47 m²/506 ft²
    • Nature view
    • 2 queen beds
    Enter dates to see prices
    Superior - 2 Adults
    Superior - 2 Adults
    ...
    • Room size: 12 m²/129 ft²
    • Nature view
    • 1 queen bed
    Enter dates to see prices
    Room Standard
    Room Standard
    ...
      Enter dates to see prices
      Have a question for The Bala's Holiday Chalet?

      What people love about The Bala's Holiday Chalet

      • 7.6
        Very good

        "Overall we love the place very much."

        Roslina

        |

        October 14, 2018

      • 4.4
        Review score

        "The garden is beautiful."

        WIPAWAN

        |

        May 15, 2017

      • 9.6
        Exceptional

        "Front desk staff and other staffs are friendly and helpful."

        RADZIAH

        |

        October 9, 2018

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      More about The Bala's Holiday Chalet

      More about The Bala's Holiday Chalet

      6.8
      Good

      "Beautiful country home, very peaceful, good for photos and e..."

      Sarah

      |

      December 27, 2018

      An overview

      Show less

      What they offer

      8.4
      Excellent

      "Overall we enjoy our stay there."

      HAFIZAH

      |

      January 7, 2019

      Show less

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Announcements

      From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

      Reviews of The Bala's Holiday Chalet from real guests

      Agoda Reviews (962)Booking.com Reviews (669)
      Cleanliness6.7
      Facilities6.3
      Location7.7
      Room comfort and quality6.5
      Service7.1
      Value for money6.8
      Provided by verified guests of Agoda
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      All guests (962)
      All room types

      Show reviews that mention 

      Showing 647 verified guest comments
      12345
      8.0
      Excellent
      safia from Malaysia
      Family with young children
      Executive Suite
      Stayed 2 nights in February 2019

      Very good”

      the place is beautiful , they have a great garden too wifi connection is not that strong and they have very weak maxis telco line agoda should specify if the room for the 6 pax is the connecting room or one big room for customer easy reference .

      Reviewed February 07, 2019
      8.0
      Excellent
      Viktor from Malaysia
      Couple
      Superior - 2 Adults
      Stayed 2 nights in November 2018

      Very good”

      Location: Located halfway between Brinchang and Tanah Rata, the location is very convenient. We paid for a taxicab to bring us around which was about RM15 one way or RM120 for 4 hours. We did not realize the hotel had a shuttle service, and we definitely regret not better utilizing it. Room: The room is slightly small, but just enough space for two people. It has a TV which has hdmi hidden on the back, so we had some difficulty locating it. The toilet was clean but tiny, shower was in good working condition during our stay. However the toilet was unable to flush, and we had to use the bucket instead. IMPORTANT: our toilet door did not have door handles which led to us frequently being locked. Please install door handles on the bathroom. Otherwise, it's a decent room. Restaurant: Bad experience with the western menu, chicken was raw on the inside but dry on the outside. In contrast, the fried rice was excellent. Staff and overall service: Staff are very courteous and helpful.

      Reviewed November 07, 2018

      Dear Mr Victor, Thank You for taking the time to review and update us, in areas which we can improve. We appreciate it. We will work to improve the service to serve you better. Hope to see you again. Regards Mr. Johanan

      Responded November 07, 2018
      The Bala's Holiday Chalet
      7.6
      Very good
      Muhammad from Malaysia
      Couple
      Suite 2 adults
      Stayed 1 night in February 2019

      Quiet, Wonderful Escape”

      Had stayed here for one night and this was all I ever needed. Escaping from the busy life of city coming to this little, tranquil resort just made me all energized. Pros : very comfortable bedding, amazing views, nice suit with attic, beautiful garden. Cons : need very careful cleaning, washroom needs revamping a lil bit and a lil more touch of luxury (for the suite) A wonderful stay still, after all and would definitely come back.

      Reviewed February 04, 2019
      10.0
      Exceptional
      Khairul from Malaysia
      Couple
      Superior - 2 Adults
      Stayed 1 night in January 2019

      Everything we need for a retreat”

      Everything was amazing! The view and landscape are awesome. Definitely will come again if we need an escape. 😍😍😍 The staff are all friendly; the receptionist, housekeepers etc. Read the other reviews, it seems everyone has different views. But for us, we definitely enjoy our stay here!

      Reviewed January 26, 2019
      8.4
      Excellent
      HAFIZAH from Singapore
      Family with young children
      Deluxe
      Stayed 3 nights in December 2018

      Nice and relaxing place”

      The rooms, hotel decor and ambience are very English. With afternoon tea and delicious scones compliment the ambience and the english feelings. The ala carte menu for main dinner need to be upgraded and look into to further improve the taste. Maybe the menu has to revamp. The management can look into having steak or fish and chips instead of the normal mee and nasi goreng. Overall we enjoy our stay there. Mr Bala the big boss is very friendly and kind.

      Reviewed January 07, 2019
      5.6
      Luke from United States
      Couple
      Deluxe
      Stayed 5 nights in December 2018

      Used to be a nice hotel”

      You can tell this used to be a nice place, and the grounds are lovely. However, the rooms are not maintained well and the service is somewhat lacking. There is mould on the walls and windowsills--and even covering one of our pillows! It is unthinkable to me that housekeeping changed the pillowcase and didn't care enough to replace the mouldy pillow that was in our room upon arrival. When we took it down to the front desk, we were not even offered an apology. Finally, they need to install a chain or sliding lock on the inside of the rooms so that housekeeping cannot enter without warning. Once, housekeeping came in while I was changing clothes, and another time when I was still in bed. They just knocked and, without waiting for an answer, let themselves into the room. Completely unprofessional. If the staff cannot wait for you to answer the door, the very least the hotel can do is to install locks so guests can feel safe and at ease, knowing housekeeping won't barge in at any moment.

      Reviewed January 03, 2019
      8.8
      Excellent
      Mary from Brunei Darussalam
      Couple
      Deluxe
      Stayed 6 nights in December 2018

      We love it here! Great staff & location!”

      The staff was incredibly accommodating and helpful. They helped us with navigating, lifts and all our travel questions. We absolutely loved our stay and hope to return. Our only comments would be the sheets could have been cleaner (we found hair in them), and we werent sure if breakfast was provided and it was never really explained properly although we assumed the toast/coffee/tea was free of charge. Mr. Nathan is an incredible host and cook, Carol and Yoda were also extremely helpful. Thank you! Also, best scones in Cameron Highlands!

      Reviewed December 22, 2018
      8.0
      Excellent
      Meor
      Family with young children
      Superior - 2 Adults
      Stayed 2 nights in December 2018

      Fairly good place”

      The place is beatiful, giving you sort of "English" feeling with the architecture. Love the plants which covered the building. Totally recommended for those who wants to sit, relax and enjoy the scenery with good books. Not recommended for those who always going out visiting places in Cameron Highland. My bathroom lamp was broken during the second day of stay, but they fixed it in a jiffy. The only bad experience was when I was preparing myself to check up, the are no hot water available. Need to use the provided electric water kettle for warm water for bath. Initially I was wondering why they provided electric water kettle without the complementary 3 in 1 sachet.

      Reviewed December 11, 2018
      8.0
      Excellent
      TAU from Malaysia
      Couple
      Deluxe
      Stayed 1 night in July 2018

      British Victoria style. Comparable with smokehouse”

      Strategic location. 5 mins to tanah rata. 5 mins to cameron highland resort to have high tea. 6 mins to brinchang night market. 15 mins to brinchang steamboat. 5 mins to abang strawberry farm in parit fall. Took so many nice photos at the hotel compound. But why breakfast is not included? Overall experience is 80% though. Will recommend to friends and family.

      Reviewed July 16, 2018
      9.2
      Exceptional
      Abdul from Malaysia
      Family with teens
      Executive Suite
      Stayed 1 night in July 2018

      Beautiful place”

      Yes the place really looks like the one in the English or Western movies. We booked a suite that can accommodate 6 peoples. That night we had a great BBQ at the open area just in front of our suite. We bring our own BBQ pit, even though the place do provide them with a fee. Very quiet place so that guests can really feel relaxed and leave their stress at home. Yes the place need major renovation and maintainance.

      Reviewed July 09, 2018
      9.2
      Exceptional
      lili from Malaysia
      Couple
      Deluxe
      Stayed 2 nights in June 2018

      stunning old cottage hotel. ”

      I'm totally in love with this old cottage turn hotel. loving the landscape around the property, simply make this place look more like the english cottage home. The interior of this hotel does make u feel like I've in the europe country side. rooms are pretty basic. unfortunately breakfast is not included in any agoda booking. overall stay was nice and comfy, I would definitely recommend this hotel.

      Reviewed June 27, 2018
      8.4
      Excellent
      ZATY from Malaysia
      Group
      Deluxe
      Stayed 1 night in April 2018

      Beautiful and classic!”

      Good location. Really loves the old English-style interior. The garden is so green and beautiful. Good retreat destination for family and friends. We really enjoyed our stay there and many spots for #ootd as well! ^_^

      Reviewed April 19, 2018
      3.6
      Li from Malaysia
      Couple
      Deluxe
      Stayed 1 night in February 2019

      Overpriced!”

      The hotel room is over-priced. No fan & no air-cord, water heater is not functioning properly – sometimes too hot and sometimes too cool! Sound proofing is poor, and you can hear footsteps along the hallway and conversations of the next door.

      Reviewed February 15, 2019
      7.6
      Very good
      Alice
      Solo traveler
      Superior - 2 Adults
      Stayed 1 night in February 2019

      Cleaning wasn’t that good, but the view and facilities were fabulous ”

      Pros: the whole environment were so British, especially the exquisite inferior decoration. Cons: the cleaning can be an issue there, it wasn’t that tidy as I thought, plus maybe it was because of the hotel surrounded by bushes and all, there were many insects like ants even in the washroom walls, which can be improved a lot in the future.

      Reviewed February 07, 2019
      6.8
      Good
      wanie from Malaysia
      Family with teens
      Suite 2 adults
      Stayed 2 nights in February 2019

      wanie from malaysia”

      nice place with a good view. myself enjoyed vry much for the beautiful pictures i have taken here. but bit sad that i left out to try the scone there. maybe can repeat again

      Reviewed February 11, 2019
      7.6
      Very good
      Siti from Malaysia
      Family with teens
      Family Suite (4 Adults)
      Stayed 3 nights in November 2018

      Idyllic Boutique Hotel with History”

      + Good view and location. Nice service and beautiful garden. Idyllic hotel with interesting history. Scones and omelette are delicious. - Breakfast is a bit pricey with limited choice. Common areas are not well maintained like the game room where we did our ironing, very dusty and musty smell. Suggest to let guests to borrow the iron for a few hours in their own room. Highlight more on hotel’s history and beginnings.

      Reviewed November 21, 2018
      8.8
      Excellent
      Nur from Malaysia
      Family with young children
      Deluxe
      Stayed 1 night in November 2018

      Breathtaking scenery”

      The hotel is so beautiful with old british exterior, we had a pleasant stay at the hotel. However during our check-in we found the room quite dusty and the pillow is smelly. The toilet pipe drainage was clogged and had made the toilet floody. But still we understand that this in an old building and the problems are acceptable. The staffs were very nice and overall it was a good place to stay in Cameron.

      Reviewed November 12, 2018
      9.2
      Exceptional
      Vamshi from India
      Family with young children
      Family Suite (4 Adults)
      Stayed 3 nights in November 2018

      Great location and ambience”

      It was a pleasant stay for us at Bala's Chalet this week and we thoroughly enjoyed our time at the place. The service is exceptional and kitchen in particular were great in providing us with customised food items to ensure our kid's needs were met. Charan in kitchen staff especially took great care of us in our time. Bala's special scones with masala tea is a must have delicacy at the hotel!!

      Reviewed November 08, 2018
      9.2
      Exceptional
      Syarafina from Malaysia
      Family with young children
      Executive Suite
      Stayed 1 night in November 2018

      Beautiful exterior ! ”

      Planters Country Hotel (Bala's Chalet) is a good value for money, its exterior is breathtaking! The colonial look suits Cameron's chill weather very well. Staffs were also nice and accommodating. Requested a room close to the lobby as we were taking an elderly and they fulfilled it. Our executive suite was located right behind the entrance. (Previous reviews mentioned having to hike up flights of stairs to their rooms which might be true, there were rooms located up the hill from where the lobby is. Stairs looked pretty steep too.) Definitely not a 'hotel' if you're looking for a place with room service etc. For example, ironing facility is only provided at a common area. Place looked and felt a bit eerie at night but overall, a good and cosy place to stay !

      Reviewed November 04, 2018

      Dear Ms Syarafina, Glad to hear that you had a pleasant stay in our hotel. Thank You very much and we appreciate it. Hope to see you again. Regards, Mr. Johanan

      Responded November 07, 2018
      The Bala's Holiday Chalet
      7.6
      Very good
      Roslina from Malaysia
      Group
      Family Suite (4 Adults)
      Stayed 2 nights in October 2018

      Beautiful place, nice view, friendly staff, nice food.”

      Have to climb more than 40 stairs to our room but nice view waiting for us up there.... The room is nice, clean but the lamp a bit dim, the window cannot open because of the trees covered it... Overall we love the place very much......lovely

      Reviewed October 14, 2018
      12345
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      The Bala's Holiday Chalet
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      • Very good location
      • Hutan Lipur Parit Falls
      • Tanah Rata Bus Station is within 1.01 km