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7.2
Very good
2,311 reviews
2,311 reviews
"The building aged, but it is well maintained and clean."
"The place and room are well kept and very clean."
"the location is great"
"Great location and beautiful place"
"Rooms are big and the executive suite is in front of the garden which is amazingly well kept."
8.0
Excellent
Location rating score
The Bala's Holiday Chalet
Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Tanah Rata part of Cameron Highlands, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cameron Bharat Tea Estate. This 3-star property features restaurant to make your stay more indulgent and memorable.
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Car park
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
Golf course [on-site]
BBQ facilities
Luggage storage
Check-in [24-hour]
5 travelers have booked today.
Value for money | 7.2 |
Location rating | 8.0 |
Nearest airport | Sultan Azlan Shah Airport (IPH) |
Distance to airport | 32.5 km |
What time is check-in and check-out at The Bala's Holiday Chalet?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The lodge offers luggage storage to guests for before check-in and after check-out. The lodge also offers 24-hour check-in.
How do I get to The Bala's Holiday Chalet?
A stay at The Bala's Holiday Chalet also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the lodge. For those who wish to drive their own cars, The Bala's Holiday Chalet has a car park available for guests. Parking is free for guests. Self-parking is conveniently available at the lodge.
Is breakfast offered at The Bala's Holiday Chalet?
Start your mornings right, with the à la carte and continental breakfast options offered at The Bala's Holiday Chalet. A selection of food types including western, halal and asian breakfast options is available for guests. There's an additional charge of 45 MYR for adults and 35 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the lodge.
What are my dining options at The Bala's Holiday Chalet?
The Bala's Holiday Chalet features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Western cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.
Can special events be hosted at The Bala's Holiday Chalet?
You may choose an outdoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at The Bala's Holiday Chalet. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering and event decoration are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.
What is the smoking policy at The Bala's Holiday Chalet?
The Bala's Holiday Chalet does not permit smoking in any of its rooms, but allows smoking in designated areas.
What is the closest train, metro, or bus station to The Bala's Holiday Chalet?
Tanah Rata Bus Station is the closest train, metro, or bus station, about 1.0 km away from The Bala's Holiday Chalet.
What restaurants are nearby The Bala's Holiday Chalet?
Restaurants including Singh Chapati Urban Restaurant, The Lord's Cafe and Ferm Nyonya are popular in The Bala's Holiday Chalet’s neighborhood which is known as Tanah Rata.
What are popular attractions near The Bala's Holiday Chalet?
Guests at The Bala's Holiday Chalet can easily visit Agro Technology Park in MARDI, Tan's Camellia Garden and Church of Our Lady of Mount Carmel located in the Tanah Rata area.
What popular natural sightseeing spots are close to The Bala's Holiday Chalet?
The Bala's Holiday Chalet is located in the Tanah Rata area, which is famous for natural sightseeing destinations such as Cameron Bharat Tea Estate, Cameron Highlands Trail No. 10 and Gunung Brinchang.
10
"The building aged, but it is well maintained and clean."
VINCENT
|
February 6, 2023
9.6
"The place and room are well kept and very clean."
Intan
|
November 29, 2022
7.2
"the location is great"
WEI
|
December 22, 2022
The Bala's Holiday Chalet
Get into the excitement of all great offerings in Cameron Highlands as well as its surrounding adventures with a stay at The Bala's Holiday Chalet. Only 2.6 km from Cameron Bharat Tea Estate, The Bala's Holiday Chalet is your ideal escape into a vacation away from the city.
The Bala's Holiday Chalet offers impeccable service and all the essential amenities to travelers. The lodge provides shuttle services to help you find what you want in Cameron Highlands. Parking is available and free, provided by the lodge for guests with their own transportation. While lodging at this wonderful lodge, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
If you want seats to city's best entertainment, you can get help through the lodge's ticket service and tours. The lodge even offers a fireplace for a warm atmosphere on chilly nights. The lodge's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
The lodge is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The lodge provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The lodge also provides guests with a coffee or tea maker and mini bar in some rooms.
The Bala's Holiday Chalet also provides a hair dryer, toiletries and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the lodge. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. The Bala's Holiday Chalet caters to its guests varied dietary restrictions with cuisine types such as halal available.
If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
The Bala's Holiday Chalet offers wonderful recreational facilities for guests to enjoy. In a competitive mood? Get sporty with your travel group or other guests at the golf course on site and hiking trails in the lodge. Have some relaxing fun with family and friends at the library.
Around the property
This is your chance to explore all that Cameron Highlands has to offer. The most well-known nearby local attraction is Big Red Strawberry Farm which is located just about 2.1 km away. Engage in the city's best art at Time Tunnel Museum located 2.8 km away, where you can learn about the local art scene and buy original works.
Reasons to stay here
Rooms here are cheaper than 84% of accommodations in the city.
This lodge's food and dining score higher than 96% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 93% of accommodations in the city.
6.7
Housekeeping
36 mentions
Food & Dining
22 mentions
Breakfast
21 mentions
View
20 mentions
8
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.
Show reviews that mention
The best hospitality ”
I plan to bring my parents for a short vacation for their anniversary. That's how I came across bala chalet and decided to explore it. First I was a bit reluctant because the revuew was so so only however I decided to give a try. Here is my personal experience at bala chalet: 1. We booked 2 rooms deluxe n superior, bother room were very clean and spaces. Only a minor part is the old mattress in the superior room. I'm suggesting to change it for the guests to have a comfortable sleep. 2. They catered to all our needs and made us feel relax through out our stay. Mr Bala the owner of the chalet personally checking with the guests to ensure they feel comfortable and well treated. 3. We had our dinner and breakfast in the chalet, the food was pricy but it was worth trying. Especially breakfast nasi lemak was delicious Overall we had a pleasant stay at bala's chalet
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Charming, clean and amazing staff! ”
I went to Cameron Highlands for a long stay of 10 days. Bala's felt like a home away from home. The location is perfect, quiet up on a hill but nearby everything. (even walking distance to Tanah Rata: 15 min.) The owners live on site so you can expect a friendly conversation from time to time. The staff is lovely and very professional. The surroundings are serene and well kept. The place was super clean. The only thing to remeber is, Cameron Highlands gets quite chilly and there is no heat inside the rooms so remember to pack layers!
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Perfect Stay”
The Balas is a perfect stay for your Vacation at the Cameron Highlands. Because of the nice and beautiful Location! The Room nice and big. Thank you to the lovely Housekeeping Team Sri and Rhanda. Big thank you to the good Soul Uday the Gardener. He is a nice Gay! Jimmy he make our stay perfect too. He look for his Guests very good! Thank you Jimmy! Last but not least. The Chef Nathan and his Assist. Raj celebrate us a very delicious Breakfast and Dinner. This was perfect. Both of them cook with love. That's why we want really say to all the Very friendly Staff there. You Guy's, make our stay at the Balas Chalet perfect! Thank you so much!
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Dear Dietmar, Thank you for your positive vibes and we are pleased that you found value and hospitality during your stay. Hope we can serve you again in future. Be safe. Best regards, Jay
Amazing!”
Everything is perfect! -enjoyed hot shower bath -wow candle light dinner with smoke n fire effect -breakfast with their own made scones..oh my God..I really loved it -what an amazing environment! I called it its a garden house! The smell from various flowers..the freshness... the cold weather.. green scenery..more n more - you will see some cute spiders..no worries ..won't harm you.. -super good place for relaxation..you may came alone, couple or family...its safe -Staffs are super friendly and they are very helpful -wifi is just fine but I used my own phone data..no issue. Line is not bad -Not much parking places so Scapa cepat dia dapat -seriously worth for what I've paid -next time I would like to come with my family.
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Dear Kamani, Glad to hear that you had a pleasant stay in our hotel. Thank You very much and we appreciate it. Hope to see you again. Regards, Mr. Jay
Amazing. Calming. Beautiful. Romantic”
Loved the environment. Rooms were clean. Staffs were very friendly and helpful. Amazing sconnessss! There's fire place lighted up at night at their restaurant. My family loved it. One small issue would be they close their front desk pretty early and if you go out and come back in late, it is a little complicated to find your way back to your room. But i will definitely visit again and i certainly recommend this place for those who love quiet environment.
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Nice Place”
An olde worlde type of place that is actually old!! Introduce yourself to Mr Bala, he will take time to explain about the history of the building and his time there. I have read many complaints about Wi-Fi etc. From my point of view, if I am on holiday Wi-Fi is not high on my list of priorities. A nice., clean place centrally located and rich in history. What is not to like!! Go, I am sure you will enjoy.
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Perfect, Perfect, exceptionally perfect ”
Extremely accommodating & Excellent hospitality by the staff (Carol, John, Amelina & even the 2 foreign handyman), we managed to meet the man himself Mr. Bala who was a great ambassador of the cottage. Perfect ambiance with beautiful scenic gardens. Our 2 girls thoroughly enjoyed the family suite (with a queen bed in the attic) Just one thing though... Installing water hose in the bathrooms n lobby washroom would be more convenient especially since the water is extremely cold in Cameron's 😉
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This cottage brought in warm cosy vibes that got me hooked the second we parked our car. ”
Rustic setting, the cottage was preserved in the very best way that transported me into another country. Environment were clean, air was crisp, the staffs were friendly and accommodating. Will definitely have a return trip soon!
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Magical colonial hotel with impressive views and gorgeous garden”
The hotel used to be a boarding school and is been converted into a hotel many years back. The hotel has beautiful cottage like rooms for families where I stayed this time. Previously I used a smaller room. Both were good. The hotel is the destination per se, having breakfast in the garden is magical, or dinner in the main restaurant room, decorated colonial way, with plenty of history. The place is just gorgeous.
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Our best stay yet”
We extended another night on the property, sheets are clean, toilet spotless, towels provided are clean too. Rooms are big and the executive suite is in front of the garden which is amazingly well kept. They have chickens roaming around which makes us feel super close to nature. Mr Bala is very nice, going around making small talks with the guests (my dad is an avid antique collector & he appreciates the antique furnitures and decorations that Mr Bala has kept very well) and the staffs are very welcoming. We had dinner and hi tea at the property too. Fish & chips could have been bigger but no other complaints for any other meal. They even lit up the fireplace and helped us get warmed while having dinner since it was very cold at night because it rained. Amazing stay, I would say. Definitely coming back! :)
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Feel the comfortness of your home”
Best place to stay if u want to feel like home. Their staff so friendly, cleanliness is the priority here. Their scone is the besttt!! Recommend for family couple and single
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Great Cameron experience ”
This place is simply amazing! Every corner is picture perfect, the breakfast is good, the dinner is amazing, you hardly have to go out. All food is made fresh, the freshly baked muffins, freshly squeezed juices and fresh steamboat ingredients instead of the other usually frozen ones. The morning sunrise view of the mountains and town is breathtaking. It is located near Kg Taman Sedia entrance, just right off the main street but you have to go up a bit, hence a bit more privacy and quiet compared to Old Smokehouse which situated right at the busy main street. Cons: because this is an old house, it uses gas to provide limited hot shower throughout the whole premise, so in the morning, hot water runs out pretty fast when all visitor uses it so we ends up with cold water when we wake up late. Don't forget to bring your own toiletries because they only provided towel & soap/shampoo. Wifi also is quite slow, but we can appreciate the great ambiance more compared to playing with our phones. Overall a great place, will be going here again, definitely!
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Everything we need for a retreat”
Everything was amazing! The view and landscape are awesome. Definitely will come again if we need an escape. 😍😍😍 The staff are all friendly; the receptionist, housekeepers etc. Read the other reviews, it seems everyone has different views. But for us, we definitely enjoy our stay here!
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A Perfect Holiday Escapade ”
Instead of worrying where to go or what to do during your stay at Cameron Highlands, just staying at this cottage enjoying its beautiful ambience will give you the perfect holiday you were longing for.
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Dear Enoch, Glad to hear that you had a pleasant stay in our hotel. Thank You very much and we appreciate it. Hope to see you again. Regards, Mr. Jay
Absolutely lovely!”
We thoroughly enjoyed the magnificent gardens and views. The rooster was our son’s favourite part of our stay. The staff were friendly, flexible and kind. We had a fabulous time and will definitely be back again.
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Thank you for your lovely comments. We are the continuously doing improvements to upgrade the place. We hope to see you again.
Wonderful building sculpture”
If you are looking for a place that feels like you're in England, here you are! The Bala's Holiday Chalet impressed me with the building sculpture and the overall outlook of the chalet. It's such a wonderful place that almost every single corner can be your photography spot. I chose the Deluxe room as it's looks nicer and more comfortable. The room is very spacious. The stay is good . Just a little cons for the room is limited lighting and power point (some are broken and no fixing). There are 2 roosters as residents here, mingle around the garden. I asked the owner Mr Bala, he said is like his pet. Lol... so do expect an early "morning call" from them. (Me and my husband are light sleeper , so this does annoyed us a little bit) Anyway, I'd still highly recommend this chalet to anyone who are looking for boutique hotel kind of stay in Cameron Highland. Love it and will come back again next trip.
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Leisure”
We wanted to get away from the hustle of the city for the weekend. We did and stayed here. Beautiful weekend gateway it was.
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Exceptional”
We stayed at the suite room with a balcony. Love how comfortable the room is. Staff is super kind
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Dear Norfarihni, Glad to hear that you had a pleasant stay in our hotel. Thank You very much and we appreciate it. Hope to see you again. Regards, Mr. Jay
Highly Recommended”
The Bala’s Chalet on of the nicest hotel that I’ve been to. The ambience makes me feel like home. The staff, is super friendly. I personally met Mr Bala, the owner. We had a tea together and some chit chat, he’s very humble and very welcoming. The other staff Mr Vick, Mr John & Ms Carol was very friendly, helpful, thoughtful & full of kindness. They treated their guest so wonderful till i felt like a family. Thank you The Bala’s Chalet, me and my family had a great time there. We will definitely come back!
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Booked for my parents for their anniversary”
My parents was happy with the stayed..they shared so much of beautiful pictures..
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