Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

The Balava Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 175000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Balava Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Balava Hotel has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Malang with private transportation, the hotel can arrange taxi service.

Wake up to a great buffet breakfast at The Balava Hotel. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 100000 IDR for adults and 60000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

The Balava Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Balava Hotel. Small or intimate events like birthday parties, entertainment events and graduation parties can also be accomodated. Services for in-house catering and wireless internet are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

On-site venues and convenient event services make The Balava Hotel an ideal choice for hosting events such as seminars, corporate events and meetings. The 5 venues can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

The Balava Hotel does permit smoking in some areas and is not 100% smoke-free.

The closest airport to The Balava Hotel is Abdul Rachman Saleh Airport, 10.8 km away.

The closest train, metro, or bus station to The Balava Hotel is Train Station Kota lama, 10 m away.

The Balava Hotel is located in Malang Center, famous for good restaurants such as Bakso President, Warung Lesehan Yogyakarta and Bakso Bakar Pak Man.

Shopping options in The Balava Hotel’s Malang Center neighborhood include Malang Town Square, Birds and Flower Market Malang and Cyber Mall.

The Balava Hotel is located in Malang Center area, which is famous for attractions such as Malang City Square, Jodipan Colorful Village and Jami Great Mosque Malang.

The Balava Hotel is located in the Malang Center area, which includes Kondang Merak Beach, Balekambang Beach and Sendang Biru Beach.

The Balava Hotel is located within Malang Center, which makes it conveniently close to natural sights including Rainbow Waterfall, Coban Jahe Waterfall and Firefly Park.