The Balmoral Hotel
Classic Double The Balmoral Hotel
Exterior view The Balmoral Hotel
Lobby The Balmoral Hotel
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9.3
Exceptional
/10
(103 reviews)See what guests said
See map
9.9
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • General Register House20 m
  • Princes Street Gardens40 m
  • ICE Retail80 m
  • St James Shopping80 m
  • Waterloo Place80 m
  • Guildford Arms90 m
  • connect@edinburgh90 m
  • Fexco90 m
  • Edinburgh & Scotland Information Centre90 m
  • Café Royal Circle Bar110 m
  • Free Wi-Fi

    The Balmoral Hotel

    1 Princes Street, New Town, Edinburgh, United Kingdom, EH2 2EQ - See map
    "The Breakfast is phenomenal, their service always prompt and courteous and the facilities updated and comfortable."
    Claudia - December 13, 2016
    Exceptional cleanliness
    9.7 rating for cleanliness
    Exceptional comfort
    9.5 room quality and comfort
    • 120 meters to public transportation

    • Located in heart of Edinburgh

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    This property is in high demand!

    Booked 14 times

    Property ranking|Compared to 4,228 Edinburgh properties
    See all rankings
    Value for money score
    8.4/10
    Location score
    9.9/10
    Service score
    9.5/10
    Cleanliness score
    9.7/10
    Better than
    99
    %
    of Edinburgh properties
    Better than
    99
    %
    of Edinburgh properties
    Better than
    99
    %
    of Edinburgh properties
    Better than
    99
    %
    of Edinburgh properties
    Value for money8.4
    Location rating9.9
    Nearest airportEdinburgh Airport (EDI)
    Distance to airport10.9 km

    Rooms available at The Balmoral Hotel

    9.5
    Exceptional
    Room comfort & quality
    Classic Double
    Classic Double
    ...
    • Room size: 22 m²/237 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Classic Suite
    Classic Suite
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe King Room
    Deluxe King Room
    ...
    • Room size: 36 m²/388 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Double Room
    Executive Double Room
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 45 m²/484 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    Superior Deluxe King Room
    Superior Deluxe King Room
    ...
    • Room size: 36 m²/388 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Shower
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Shower
    Enter dates to see prices
    Superior Deluxe Room
    Superior Deluxe Room
    ...
    • Shower
    Enter dates to see prices

    What people love about The Balmoral Hotel

    • 10.0
      Exceptional
      Location

      "Perfect location."

      Amanda

      |

      July 23, 2016

    • 9.2
      Exceptional
      Staff 

      "Great hotel at excellent location and very friendly staff."

      Alex

      |

      November 28, 2017

    • 10.0
      Exceptional
      Staff 

      "Very friendly staff."

      Amanda

      |

      July 23, 2016

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    More about The Balmoral Hotel

    More about The Balmoral Hotel

    10.0
    Exceptional

    "Every member of staff was so professional and friendly;"

    David

    |

    December 28, 2017

    An overview

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    What they offer

    10.0
    Exceptional

    "Every piece of decor oozed class;"

    David

    |

    December 28, 2017

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The Balmoral Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (103)Booking.com Reviews (1330)
    9.3
    /
    10
    Exceptional
    Cleanliness9.7
    Facilities9.2
    Location9.9
    Room comfort and quality9.5
    Service9.5
    Value for money8.4
    Rating
    9+ Exceptional (36)
    8-9 Excellent (7)
    7-8 Very Good (5)
    6-7 Good (0)
    <6 Below Expectation (1)
    Time of the year
    Mar - May (6)
    Jun - Aug (10)
    Sep - Nov (18)
    Dec - Feb (15)
    All languages
    All guests (103)
    All room types
    Showing 49 verified guest comments
    123
    9.2
    Exceptional
    Arman from United States
    Couple
    Classic Double
    Stayed 2 nights in June 2019

    Beautiful Hotel in the Heart of Edinburgh”

    Gorgeous. Great Location. Staff was very friendly. The only issue I had was the first room they gave us was small and dark and certainly not a 5 star room. We complained and they upgraded us for a fee.

    Reviewed June 19, 2019
    9.6
    Exceptional
    Elaine from United Kingdom
    Couple
    Classic Double
    Stayed 1 night in February 2019

    Wonderful hotel, in so many ways!”

    We enjoyed a lovely stay in this iconic hotel, all the staff are friendly and very helpful. Nothing is too much trouble. The bedroom was a good size and the bed and bedlinen were sumptuous! We ate in the Prince Brasserie early evening and the food was delicious! The entire ambience was a delight! If I was was being a tad critical we enjoyed the Spa facilities, early swim etc..but I'd say that the Spa/ pool area could do with a little updating. Overall.....I'd return in a heartbeat!

    Reviewed February 12, 2019
    10.0
    Exceptional
    Tigist from United Kingdom
    Family with teens
    Stayed 2 nights in November 2018

    Perfect location ”

    We travel to Edinburgh regularly to visit our daughter at the university. We have stayed in many wonderful hotels (and have two regular ones same standard as the Balmoral)) but this was the first time at the Balmoral. We stayed two nights in three rooms for our daughter's 21st. Perfect location, facility and staff. The afternoon tea in the The Palm with attentive staff was brilliant and a perfect end to a 21 birthday celebration. Too much food so either don't have breakfast on the day or book your tea for very late afternoon. Only negative comment I have is one of the reception staff was a bit "cold" but this could be due to either language or cultural difference. We have two more years of visit to Edinburgh and we will certainly stay here a few times and treat our daughter to a break from her student flat. Thank you.

    Reviewed November 15, 2018
    10.0
    Exceptional
    jeni from United States
    Solo traveler
    Classic Double
    Stayed 3 nights in January 2018

    Winter Wanderer”

    Returning from Skye Highlands excursion I checked in right away completely relaxed easy to all evenues After days out I had a Spa Day it was wonderful Pool warm Sauna for sore muscles A relaxing Massage then enjoying afternoon Tea was prefect I wasn’t happy of the change of room service menu

    Reviewed January 11, 2018
    10.0
    Exceptional
    David from United Kingdom
    Family with young children
    Classic Double
    Stayed 3 nights in December 2017

    The best hotel I've ever stayed in”

    I'm not a person to be effusive but this is the best hotel I've ever stayed in. Everything was perfect and I cannot think of anything that spoiled it. It made for a beautiful Christmas for us. Every member of staff was so professional and friendly; every piece of decor oozed class; the food was incredible. We loved the toy owl and accompanying picture book as a present for our little girl - we loved the Santa stocking hanging on our door, too. I couldn't thank the staff enough and we will definitely return.

    Reviewed December 28, 2017
    8.8
    Excellent
    Donald from United States
    Solo traveler
    Executive Double Room
    Stayed 2 nights in December 2017

    Excellent”

    Excellent in every way except for the bathroom, which remained extremely cold. There were no heating vents, and cold air infiltrated around the window. The only heat source was the heated towel bar, and without going into the details of surface area related to heat transfer, it was just not enough.

    Reviewed December 21, 2017
    9.6
    Exceptional
    Michael from United States
    Couple
    Executive Double Room
    Stayed 2 nights in December 2017

    The Balmoral is an beautiful hotel in a beautiful city”

    We had booked a more economical room but at check-in I inquired if I could pay for an upgrade. They upgraded us to room 720 for what I thought was an extremely fair cost. It was an amazing treat. (Thanks Axel!) Our room had been renovated with a jaw dropping view of the castle and an alcove that provided additional views of the city. At night time it was even more amazing.. I asked for bath salts and they magically appeared- and each night there after. The concierge was beyond helpful. Loved it!

    Reviewed December 11, 2017
    9.6
    Exceptional
    Edward from United Kingdom
    Couple
    Deluxe King Room
    Stayed 2 nights in November 2016

    Nice room, helpful staff”

    This is a very convenient hotel for the city's attractions. The staff were very friendly and helpful, the bedroom was large and had a good view. Breakfast in Hadrian's Brasserie was excellent with a wide choice of different food for self-service.

    Reviewed November 30, 2016
    8.4
    Excellent
    Barbara from United States
    Solo traveler
    Classic Double
    Stayed 2 nights in October 2016

    Lovely hotel while afternoon tea was not available.”

    The hotel was very comfortable and in a very central location to the train station. My only issue was when the hostess at the Palms could not provide a single afternoon tea when the restaurant was not full at that time nor at the time I returned an hour later. I took my business elsewhere.

    Reviewed October 17, 2016
    9.6
    Exceptional
    Francine from United States
    Couple
    Classic Double
    Stayed 1 night in August 2016

    Best of the best”

    We got a discounted room originally and were upgraded when we arrived. We wish we could have stayed longer. This hotel is expensive but the environment, the location and the impeccable service of the staff cannot be beat.

    Reviewed August 26, 2016
    8.3
    Excellent
    Ken from Australia
    Couple
    Deluxe King Room
    Stayed 2 nights in June 2015

    very nice”

    location, friendliness and lovely towels

    It was very good. However I had to ask about a tea/coffee service for the room to avoid having to continually pay room service charges for having a cup of coffee. Other than the room was lovely, spacious and comfortable. Very busy all the time in the lobby so we were not able to have afternoon tea in the Palm room. But the whiskey room was very relaxed.

    Reviewed July 03, 2015
    9.3
    Exceptional
    Nicola from United Kingdom
    Family with teens
    Classic Double
    Stayed 1 night in December 2014

    Recommend this hotel”

    Staff, location and lovely hotel

    Love this hotel , stayed here in Feb this year and was back again last weekend, can't fault it. Hotel is so nice and clean, good service and the staff can't do enough for you . Hopefully be back next year.

    Reviewed December 10, 2014
    9.0
    Exceptional
    Mark from United Kingdom
    Couple
    Executive Double Room
    Stayed 2 nights in December 2014

    Stunning”

    Location, attention to every service detail, beautiful room

    All perfect. Attentive staff couldn't do too much. The building itself is dominant and energising and wraps you up in a warm glow on a winters day. All aided by the amazing whisky bar with the unbelievably knowledgable kilt wearing polish barman.

    Reviewed December 04, 2014
    8.7
    Excellent
    david from United Kingdom
    Couple
    Executive Double Room
    Stayed 1 night in November 2014

    5 Star , not so sure”

    Location , Staff , Location

    Very pleasant but just didn't have that all important wow factor. No tea/coffee facilities in the room , one calls down to reception and within 5 minutes they arrive. But a rather tacky white plastic kettle accompanied by various tea and coffee sachets, you cannot be serious. Has to be nespresso or similar in this type of establishment. Breakfast way overpriced at £25 per head, with the usual breakfast buffet free for all as it was very busy. Not a great start to your day especially as my wife had a couple of yoghurts ,coffee and water!!! Compared to the pre theatre menu we enjoyed the night before , breakfast was a let down. Valet parking excellent, Staff excellent , especially those in the spa and at the door.

    Reviewed November 12, 2014
    9.0
    Exceptional
    Fiona from United Kingdom
    Couple
    Executive Double Room
    Stayed 1 night in November 2014

    regular traveller”

    The staff, location

    The stay was excellent the staff were very helpful with elderly patents arrival for lunch, very patient and understanding without being patronising. Lunch wonderful apart from the Yorkshire puddings which we did comment on and the staff said they has already received complaints, but they were still continued to be served the other dinners that were coming out and still being left. Yorkshire puddings should be light fluffy not solid. Would like to know the rational in having to ask for tea making facilities in a 5 star hotel? constructive commentsthese are.

    Reviewed November 11, 2014
    9.3
    Exceptional
    austin from United Kingdom
    Couple
    Classic Double
    Stayed 2 nights in April 2014

    Fantastic hotel. Lovely experience”

    Staff. Location. Comfort

    Always wanted to stay at the balmoral and got a great deal for a weekend break. Attentive staff and valet service. Although I was surprised that the room rate did not include breakfast. However if I return to Edinburgh I would love to stay at the balmoral again.

    Reviewed April 21, 2014
    10.0
    Exceptional
    Clair
    Couple
    Classic Double
    Stayed 2 nights in March 2019

    Faultless”

    Amazing place, amazing staff, amazing bars and restaurants can't recommend this place enough. Thank you so much for making our stay memorable

    Reviewed March 28, 2019
    8.0
    Excellent
    MONTANAPORN from Thailand
    Group
    Classic Double
    Stayed 1 night in September 2016

    Good”

    Good location

    Reviewed September 16, 2016
    10.0
    Exceptional
    Mr from United Kingdom
    Couple
    Classic Double
    Stayed 1 night in January 2019

    A birthday treat for my 50 year old son, he thoroughly enjoyed his stay”

    Exceptional staff, helpful, and immaculate in their professionalism

    Reviewed January 19, 2019
    7.2
    Very good
    Naomi from United Kingdom
    Couple
    Classic Double
    Stayed 1 night in September 2018

    Nice experience but expensive!”

    We stayed one night in an Executive room which was fine but nothing special. You pay for the name really.

    Reviewed September 11, 2018
    123
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    • Exceptional location
    • Edinburgh Old Town
    • Edinburgh Train Station is within 0.13 km