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The Banjaran Hotsprings Retreat
The Banjaran Hotsprings Retreat
The Banjaran Hotsprings Retreat
The Banjaran Hotsprings Retreat
The Banjaran Hotsprings Retreat
The Banjaran Hotsprings Retreat
The Banjaran Hotsprings Retreat
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9.1

Exceptional

2,489 reviews

2,489 reviews

Housekeeping33
View26
Food & Dining17

Nice environment and excellent service.

Sun
- Dec 12, 2021
Highly rated by guests – 97% would recommend
See map

9

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Perak Tong Cave Temple 5.9 km
Kek Lok Tong Cave Temple and Zen Gardens 7.3 km
Sam Poh Tong Cave Temple 8.7 km
Ho Yan Hor Museum 9.4 km
Art of OLDTOWN 9.4 km
Concubine Lane 9.4 km
Ipoh Railway Station 9.9 km
Nearby landmarks
Lost World of Tambun 540 m
Rock Climbing Area 820 m
Sunway College @ Perak 1.2 km
XCamp 1.4 km
XPark 1.4 km
Gunung Tambun 2.4 km
Klinik Malaysia 2.5 km
Sayong Waterfront Kuala Kangsar 2.6 km
Bougainvillaea Club 2.7 km
Gunung Bercham 2.9 km
Free Wi-Fi

The Banjaran Hotsprings Retreat

1 Persiaran Lagun Sunway, Tambun, Ipoh, Malaysia, 31150 - See map

This property is in high demand!

3 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Spa

Free Wi-Fi in all rooms!

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Ipoh every 3 minutes on Agoda.com
Value for money8.2
Distance to city center15 km
Location rating9.0
Nearest airportSultan Azlan Shah Airport (IPH)
Distance to airport9.3 km

Rooms available at The Banjaran Hotsprings Retreat

Exceptional
Room comfort & quality

9.2

Water Villa - No Children Allowed
...
  • Room size: 155 m²/1668 ft²
  • Lake view
  • 1 king bed
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Garden Villa - No Children Allowed
...
  • Room size: 261 m²/2809 ft²
  • Garden view
  • 1 king bed
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Lake Villa - No Children Allowed
...
  • Room size: 81 m²/872 ft²
  • Lake view
  • 1 king bed
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Room #23570118
...
  • Private pool
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Room #23570122
...
  • Private pool
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Room #23570119
...
  • Private pool
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Other
...
  • Room size: 155 m²/1668 ft²
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Villa
...
    Enter dates to see prices
    Room Assigned on Arrival
    ...
    • Balcony/terrace
    • Shower
    Enter dates to see prices
    Room standard
    ...
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at The Banjaran Hotsprings Retreat?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort villa offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to The Banjaran Hotsprings Retreat?

    A stay at The Banjaran Hotsprings Retreat also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort villa. For those who wish to drive their own cars, The Banjaran Hotsprings Retreat has a car park right on site for maximum convenience.

    Is breakfast offered at The Banjaran Hotsprings Retreat?

    Start your mornings right, with the continental and buffet breakfast options offered at The Banjaran Hotsprings Retreat. There's an additional charge of 150 MYR for adults and 150 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort villa.

    What are my dining options at The Banjaran Hotsprings Retreat?

    The Banjaran Hotsprings Retreat features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

    Can special events be hosted at The Banjaran Hotsprings Retreat?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at The Banjaran Hotsprings Retreat. Services for in-house catering, in-house planning and event decoration are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and food and beverage are available upon request.

    What is the smoking policy at The Banjaran Hotsprings Retreat?

    The Banjaran Hotsprings Retreat does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby The Banjaran Hotsprings Retreat?

    Restaurants including The Pomelo - The Banjaran Hotsprings Retreat, Jeff's Cellar and My Best Western CAFE are popular in The Banjaran Hotsprings Retreat’s neighborhood which is known as Tambun.

    What popular shopping places are close to The Banjaran Hotsprings Retreat?

    Located in the Tambun area, The Banjaran Hotsprings Retreat is close to great shopping choices like Uptown Sunway City, Ipoh, Pasar Malam Taman Perpaduan and Focus Point.

    What are popular attractions near The Banjaran Hotsprings Retreat?

    Guests at The Banjaran Hotsprings Retreat can easily visit Lost World of Tambun, Dataran Sunway and Lost World Petting Zoo located in the Tambun area.

    What popular beaches are close to The Banjaran Hotsprings Retreat?

    Guests at The Banjaran Hotsprings Retreat can easily visit Kiddies pool in the Tambun area.

    What popular natural sightseeing spots are close to The Banjaran Hotsprings Retreat?

    The Banjaran Hotsprings Retreat is located in the Tambun area, which is famous for natural sightseeing destinations such as The Balcony, Steam Cave and The Banjaran Hot SpringsVilla 16.

    Show more questions
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    Explore the neighborhood

    What people love about The Banjaran Hotsprings Retreat

    • 10

      Exceptional

      "Nice environment and excellent service."

      Sun

      |

      December 12, 2021

    • 10

      Exceptional

      "A serene place where one can relax and enjoy the nature."

      Clarence

      |

      December 9, 2021

    • 10

      Exceptional

      "Jeff's Cellar is alluring and magnificent and is a MUST try lifetime experience."

      Clarence

      |

      December 9, 2021

    Property ranking|Compared to 807 Ipoh properties
    See all rankings
    Room comfort score
    9.2/10
    Room size
    166 sqm.
    Service score
    9.5/10
    Cleanliness score
    9.3/10
    Better than
    99
    %
    of Ipoh properties
    Bigger than
    99
    %
    of Ipoh properties
    Better than
    96
    %
    of Ipoh properties
    Better than
    94
    %
    of Ipoh properties
    Overall rating:

    9.1

    Exceptional
    2,489 reviews
    Cleanliness
    9.3
    Facilities
    9.3
    Location
    9.0
    Read all reviews >
    What travelers say they love:
    Friendly and amiable staffs who provide great service.
    Clarence from Malaysia
    Couple
    More about The Banjaran Hotsprings Retreat

    More about The Banjaran Hotsprings Retreat

    Ideally sitting amidst a tropical jungle, this harmonious and peaceful property is a great escape. A sanctuary indeed, The Banjaran Hotsprings Retreat offers wellness, longevity, rejuvenation, and detox treatments. Guests can visit the panoramic cliffs surrounding the property, magnificent waterfalls, take a dip in a private Balinese pool, or even take a walk to explore this amazing property. The Banjaran Hotsprings Retreat boasts 44 spacious, luxurious villas that are secluded in gardens, while some rest on the water, and most feature spacious balconies that overlook the water canal. Simply a magical and fascinating resort, guests will definitely be at peace during their stay at The Banjaran Hotsprings Retreat .

    Show more
    Amenities and facilities
    Exceptional
    Facilities

    9.3

    Most talked about facilities

    Swimming Pool

    53 mentions

    Food & Dining

    50 mentions

    Breakfast

    30 mentions

    Housekeeping

    15 mentions

    Languages spoken

    • English
    • Chinese [Mandarin]
    • Malay

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Garden
    • Hot tub
    • Massage
    • Sauna
    • Spa
    • Steamroom
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Ticket services
    • Tours
    • Yoga room

    Cleanliness and safety

    • Body thermometer
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • First aid kit
    • Hand sanitizer
    • Physical distancing of at least 1 meter
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • BBQ facilities
    • Coffee shop
    • Grocery delivery
    • Kitchen
    • Poolside bar
    • Restaurants
    • Room service

    Swimming & soaking

    • Hot spring bath

    Services and conveniences

    • Concierge
    • Contactless check-in/out
    • Currency exchange
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Food delivery
    • Laundry service
    • Library
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    Access

    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Shuttle service

    Available in all rooms

    • Adapter
    • Air conditioning
    • Balcony/terrace
    • Bathrobes
    • Closet
    • Clothes dryer
    • Clothes rack
    • Coffee/tea maker
    • Daily housekeeping
    • Daily newspaper
    • DVD/CD player
    • Exterior corridor
    • Fan
    • Fire extinguisher
    • Free bottled water
    • Hair dryer
    • Hypoallergenic
    • In-room safe box
    • Internet access – wireless
    • Ironing facilities
    • Mini bar
    • On-demand movies
    • Open air bath privileges
    • Outdoor furniture
    • Pool facilities
    • Private bathroom
    • Private entrance
    • Private pool
    • Safety/security feature
    • Satellite/cable channels
    • Scale
    • Seating area
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Sofa
    • Swimming pool [direct access]
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    • Whirlpool bathtub
    • Wi-Fi [free]
    • Wine glasses
    Food and dining
    Breakfast options
    • American
    • Asian
    • Continental
    • Vegetarian
    Restaurants on site

    Pomelo

    • Cuisine: Asian
    • Menu: Buffet
    Location
    1 Persiaran Lagun Sunway, Tambun, Ipoh, Malaysia, 31150
    Exceptional
    Location

    9

    Airports

    • Sultan Azlan Shah Airport (IPH)
      9.3 km 21 min drive
    • Penang International Airport (PEN)
      122.5 km 1.7 hour drive

    Hospital or clinic

    • Klinik Malaysia
      2.5 km

    Shopping

    • Ipoh Parade Shopping Centre
      8.3 km

    Convenience store

    • 7 Eleven
      680 m

    Cash withdrawal

    • ATM
      690 m
    What's nearby

    Popular landmarks

    • Perak Tong Cave Temple
      5.9 km
    • Kek Lok Tong Cave Temple and Zen Gardens
      7.3 km
    • Sam Poh Tong Cave Temple
      8.7 km
    • Ho Yan Hor Museum
      9.4 km
    • Art of OLDTOWN
      9.4 km
    • Concubine Lane
      9.4 km
    • Ipoh Railway Station
      9.9 km

    Nearby landmarks

    • Lost World of Tambun
      540 m
    • Rock Climbing Area
      820 m
    • Sunway College @ Perak
      1.2 km
    • XCamp
      1.4 km
    • XPark
      1.4 km
    • Gunung Tambun
      2.4 km
    • Klinik Malaysia
      2.5 km
    • Sayong Waterfront Kuala Kangsar
      2.6 km
    • Bougainvillaea Club
      2.7 km
    • Gunung Bercham
      2.9 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    Minimum age of guests is: 12 year(s).

    Others
    • The minimum age required to stay at this property is 12 years.
    • At check-in, guests must provide a record of full COVID-19 vaccination
      COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee120 MYR
    • Distance from city center15 km
    • Travel time to airport (minutes)15

    Extras

    • Breakfast charge (unless included in room price)150 MYR

    The property

    • Non-smoking rooms/floorsno
    • Number of bars/lounges1
    • Number of floors1
    • Number of restaurants2
    • Number of rooms 44
    • Room voltage220
    • Year property opened2009
    Property announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of The Banjaran Hotsprings Retreat from real guests

    Provided by verified guests of Agoda
    9.0
    /
    10
    Cleanliness9.3
    Facilities9.3
    Location9.0
    Room comfort and quality9.2
    Service9.5
    Value for money8.2
    High score for Ipoh
    Rating
    9+ Exceptional (531)
    8-9 Excellent (239)
    7-8 Very Good (136)
    6-7 Good (49)
    <6 Below Expectation (27)
    Time of the year
    Mar - May (217)
    Jun - Aug (251)
    Sep - Nov (275)
    Dec - Feb (239)
    Don't miss out!Users are booking a place in Ipoh every 3 minutes on Agoda.com
    All guests (1,658)
    All room types
    All languages

    Show reviews that mention 

    Showing 982 verified guest comments
    12345
    9.7
    Exceptional
    wei from Malaysia
    Couple
    Water Villa - No Children Allowed
    Stayed 1 night in November 2011

    Most unique resort I've been!”

    Hotspring, wellness center, beautiful rooms, private hot spring jacuzzi

    This is the second time I've stay at Banjaran Hotspring Retreat. Different from the usual beach resorts, this resort is located in one of the Malaysia's historical town called 'Ipoh' Resort is surrounded by nature and mountains. Sound of nature from the animals relaxing, peaceful experience approached immediately we arrival at the resort.. The service provided by the staffs were great they were very polite. The facilities provided in the resort are lovely, hot springs are everywhere with different temperatures, 24hrs fish spas around the corner of the villas, caves with different retreats theme are within seconds of walk, A nature trail walk and great spas with open concepts massage villa rooms. We stay in a private pool villa furnished by modern Balinese furniture, a good size private pool and even a built-in private outdoor jacuzzi hot spring were provided in our room. Its a great fantastic experience we had. For sure I'll be back again! Highly recommend to all!

    Reviewed May 13, 2012

    See room deals

    10.0
    Exceptional
    Frank from Malaysia
    Couple
    Water Villa - No Children Allowed
    Stayed 1 night in June 2017

    Awesome, Majestic, Superb”

    The Banjaran Hotsprings Retreat will go down as a resort with great memories for me and my girlfriend. Reviews and comments on the resort was so good that I decided to stage my marriage proposal at the premise. They didn't disappoint at all. Staff greet you with a sincere and welcoming smile; serves you with great respect and passion; everyone of the resort's staff from receptionist, buggy driver, waiter, waitresses and even their cleaner greets you with a broad smile. The Banjaran has done a superb job in upkeeping their employees spirit. Facilities was superb, maintained properly. Me and girlfriend totally enjoyed the Hot Tub experience & Jeff Cellar. Oh ya, the Pomelo Restaurant serves superb dinner and breakfast as well. Special mention goes out to Mr. Kamal (Assistant Manager, Front Office) & Mr. Rueben in providing their help in my marriage proposal. (Note: I actually contacted Mr. Kamal 3 weeks before my visit to make earlier arrangement for my proposal and he has delivered an outstanding job). We only have positive vibes for this resort and am 250% sure we will be back someday. Thank you for the awesome experience!

    Reviewed June 12, 2017

    See room deals

    Dear Esteemed Guest, Congratulations for the success of your marriage proposal. Thank you for your excellent review. Our team Kamal and Ruben were excited to hear about your positive experience. We will pass down your compliments to them as well. It is a pleasure to have you here. We will be looking forward for your return soon. Thank you. Best Regards, Raymond Koh Director of Operations

    Responded June 16, 2017
    The Banjaran Hotsprings Retreat
    9.6
    Exceptional
    Muhamad
    Couple
    Lake Villa - No Children Allowed
    Stayed 2 nights in June 2019

    Peaceful Retreat”

    The Banjaran Hotsprings Retreat is truly a peaceful retreat away from the hustle and bustle of busy city life despite being very accessible and only a very short distance from civilisation. We arrived late due to traffic and was warmly greeted by Ida who made us felt immediately welcomed! The refreshing towels and welcome drinks was also to thank for. Ida even served us delicious sandwiches for snacks. The lake villa is amazing, with a private hot tub with water from the hot spring. There is even a private pool to wade in and cool down after a hot soak. The hotel emnities by Ren are definately thoughtful, however some Sunway branded emnities could have been better packaged befitting The Banjaran. We had our breakfast and dinners at the Pomelo. Food is tasty especially the ala carte dinner. I would like to also recognise Farhan from F&B who went beyond his call of duty sending me back to my villa in the F&B buggy when all other buggies were occupied causing me to wait.

    Reviewed June 13, 2019

    See room deals

    Dear Esteemed Guest, Thank you for staying with us. We are glad to hear that Ida and Farhan had made a positive impact on your stay experience. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

    Responded July 14, 2019
    The Banjaran Hotsprings Retreat
    9.2
    Exceptional
    Dr from Malaysia
    Family with teens
    Water Villa - No Children Allowed
    Stayed 3 nights in April 2016

    Relaxing vacation with excellent spa facilities”

    Banjaran Hotsprings Retreat was easy to get to with excellent spa facilities both in its wellness center as well as in the amenities which came with staying at the retreat. The staff was extremely attentive and was quick to respond to requests. A trip to visit the local temples and to the near by Lost World of Tambun are complimentary. Our driver, Zam, was very accommodating, he took us to a near by supermarket on request and suggested some other sites and local restaurants to try out. This is a great place to relax and unwind in beautiful green surroundings.

    Reviewed April 28, 2016

    See room deals

    9.6
    Exceptional
    Nadiah from Singapore
    Group
    Water Villa - No Children Allowed
    Stayed 1 night in November 2016

    A heavenly retreat”

    I stayed at the water villa with 2 of my friends over the weekend and our only complain is that we should have stayed for an extra night! I would highly recommend it to anyone in Sg looking for the perfect spa escape nearby. Price may be a little pricey but it is worth every cent. From the geothermal dipping pots to dining in a breathtaking wine bar set within a limestone cave, the Banjaran Hotsprings Retreat exceeded all our expectations. Their staff are truly wonderful and I love them for their sincere warmth and for going the extra mile to ensure that our stay was very comfortable. We ended our trip with a spa session and their masseuse left me feeling amazing. She magically worked the knots out from my stiff shoulders and my only regret is that I should've gotten a full body massage. I would certainly be back again!

    Reviewed December 21, 2016

    See room deals

    Dear Esteemed Guest, Thank you for your heavenly review and staying with us. We are glad that you had a great stay and all our team including our masseur had taken good care of you during your stay. We look forward to seeing you again in the near future. Best Regards, Raymond Koh Director of Operations

    Responded December 16, 2019
    The Banjaran Hotsprings Retreat
    9.7
    Exceptional
    Genevieve from Philippines
    Couple
    Garden Villa - No Children Allowed
    Stayed 1 night in May 2015

    Great place for honeymooners! We will be back!”

    Great hotsprings, the villa, best location for nature lovers.

    We booked Garden Villa in Banjaran for a night last May 2015. The staffs were so accommodating! We arrived early because we planned to visit the Lost World of Tambun and the staff was kind enough for us to allow early checkin. There's a shuttle provided going to the Lost World of Tambun. The Villa is clean and we love everything in the villa. We even took several photos of the beautiful villa. We also love the amenities namely: hot dipping pot, doctor fish spa, crystal cave and the view in geothermal hotspring lake. At night, we ordered in-villa dinner with dessert. However the dessert we ordered (strawberries from Cameron) was not fresh at that time and the restaurant staff asked us if we want to proceed with the order or choose another dessert. We decided to cancel the dessert but during food delivery the waiter (who happens to be Filipino too - Aldrich) served us 5 pairs of mini desserts for free! :) We're glad to meet a fellow Filipino and of course to receive free desserts! :) Later at night, we were invited to visit the Wine Cellar Cave. We went there and was amazed on what's inside. The cave is soo beautiful. We missed to bring our dslr with us but we managed to capture the beauty of the cave through our phones. Again, we met Aldrich and he gave us free drinks. We also met another Filipino - Louie. Both of them are so kind and accommodating! Later when we went back to our villa we were surprised with the floral petal setup in our bed that says "Happy Honeymoon". My husband was amazed and all he said was "I'm speechless". ^_^ Yay great job to the people involved. ;) Also, thanks a lot to Louie for helping as in our request for late checkout the next day. We enjoyed the swimming pool and jacuzzi! :) Great job to everyone! Definitely recommended to couple who is looking for romantic place and away from the city.

    Reviewed January 15, 2016

    See room deals

    10.0
    Exceptional
    Ginevra from Italy
    Couple
    Villa King Size Bed
    Stayed 1 night in August 2019

    Best retreat in Asia”

    We stayed at The Banjaran Hotsprings retreat during our honeymoon. The room was amazing, we stayed in the garden Villa with private pool and private jacuzzi. We received a gift and a cake for our honeymoon. The hotel is the best retreat we have been in Asia. Located in the jungle it is the perfect location to relax. We also joined the Jungle trail that is nice. Great breakfast and food at Pomelo Restaurant. We highly recommend the Banjaran Retreat, we will come back fon sure.

    Reviewed September 09, 2019

    See room deals

    Dear Esteemed Guest, Thank you for staying with us and rating us a perfect 10. We are glad that you had celebrated your honeymoon with us , congratulations once again. We appreciate your kind words and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

    Responded September 10, 2019
    The Banjaran Hotsprings Retreat
    9.3
    Exceptional
    Yee from Malaysia
    Group
    Garden Villa - No Children Allowed
    Stayed 1 night in August 2012

    Wonderful retreat with superb hospitality”

    Facilities, location, rooms & service.

    It was really a wonderful experience staying in Banjaran Hotspring Retreat. We were welcomed with cold towel & ginger tea. Everything is superb, the room is so spacious with a large plunge pool & private Hotspring jacuzzi, the steam cave, ice dipping, outdoor Hotspring, meditation cave & etc are fantastic. The staffs are super friendly with big smiles over their face. The best part is the Jeff's Cellar, we were amazed with the interior of Jeff's Cellar, & the organic house wine is nice! Thank you Brandon & the rest of the team members, you guys make our stay a memorable one!

    Reviewed August 22, 2012

    See room deals

    9.7
    Exceptional
    muneera from Kuwait
    Family with teens
    Water Villa - No Children Allowed
    Stayed 3 nights in October 2013

    Honeymoon, romance, nature”

    Hotsprings, caves, mountain view

    (The Banjaran: means the mountain edge) We booked for a garden villa, amazing hotsprings bath in each villa, the view of the mountain is really amazing, yet the best was the caves (the meditation and the steam cave) however no vesitor shall miss the jeff's celler (the bar) the serve non alcoholic drinks as well it was really unforgetable ... Takes about 2:30 hrs from Kuala Lumpur, either by private transport or train :/ Ipoh area has no activities other than what in the retreat !!

    Reviewed October 17, 2013

    See room deals

    10.0
    Exceptional
    Azhar from Malaysia
    Family with teens
    Lake Villa - No Children Allowed
    Stayed 2 nights in July 2020

    25th Anniversary ”

    We came to the Banjaran for our 25th Wedding Anniversary. The staff were friendly, attentive and accommodating - a special mention to Cheryl, Nadia and Shahril. We got an upgrade for our children so that they could be in the villa next to us and the staff prepared our villa specially with flower petals and “swans” - which was a really nice surprise! We loved the jacuzzi with geothermal hotspring water direct into it (we could control the temperature by adding hot or cold water), not to mention the private pool too! Unlike several other resorts with a “private pool”, we really liked the Banjaran because no-one else can see into the villa; so my wife and daughter didn’t have to worry about not wearing the hijab. The facilities were well maintained, well designed with beautiful teak furnishings. The limestone hills surrounding us were highlighted at night giving a mystic, serene atmosphere accentuated by the mists rising from the hotspring pools. Looking fwd to coming back again!

    Reviewed July 25, 2020

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    Dear Esteemed Guest, Thank you for staying with us for your 25th anniversary and sharing your positive comments. We will be looking forward to welcome you back in the near future.Congratulations once again. Best Regards, Raymond Koh Director of Operations

    Responded August 03, 2020
    The Banjaran Hotsprings Retreat
    10.0
    Exceptional
    Michelle from Malaysia
    Family with teens
    Lake Villa - No Children Allowed
    Stayed 2 nights in March 2018

    Exceptional”

    I stayed here for 3 days and 2 nights with my aunt this time. we enjoyed our stayed here. The place is clean, the staffs are polite and very helpful. They could improve in the menu @ The Pamelo and the breakfast spread. I'am planning to comeback again for my 20th anniversary in June. I will absolutely recommend my friends and family to make a trip to The Banjaran Hotsprings Retreat.

    Reviewed March 14, 2018

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    Dear Esteemed Guest, Thank you for your review. We are glad that you had a great stay. We look forward to seeing you again in June. Best Regards, Raymond Koh Director of Operations

    Responded March 15, 2018
    The Banjaran Hotsprings Retreat
    10.0
    Exceptional
    Natalie from Singapore
    Couple
    Garden Villa - No Children Allowed
    Stayed 2 nights in September 2018

    Absolutely Beautiful & Magical”

    Been looking forward to our stay at Banjaran for months after placing our reservations much earlier in advance - we have booked for a 2 nights' stay in a Garden Villa from 2nd to 4th September to celebrate our 10th wedding anniversary and specially flew in from Singapore on the very same morning on the 2nd just for it. Having already found out that the Retreat is exclusive and that no kids below 12 are allowed, we did not have issues with babysitting arrangement for our children as my parents are residents of Ipoh thus they have agreed to help and allowed us to fully concentrate on spending some quality alone couple time together. From the moment we drove past the guard's post, I was already mesmerized by the beautiful surrounding of the Retreat and the security guards on duty were very courteous and full of smiles as they welcomed us. The parking spaces were aplenty and completely shaded, and as soon as we stepped out of our car we were greeted & welcomed by a sweet lady and she was

    Reviewed September 11, 2018

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    Dear Esteemed Guest, Thank you for your perfect and detailed review. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

    Responded September 23, 2018
    The Banjaran Hotsprings Retreat
    9.3
    Exceptional
    Joon from South Korea
    Family with teens
    Garden Villa - No Children Allowed
    Stayed 2 nights in December 2012

    Great rest place”

    Very quiet, kind staffs, good facilities

    Banjaran hotspring retreat was much better than my expectation. Staffs were very kind, the facilities are well-maintained. Also, the whole resort area is very quient. So, it is a perfect place for a rest. I am sure I will come back again. Weak point might be that there is only 1 restaurant in the resort. So, there is not much food choice unless you go outside the resort by the car.

    Reviewed January 08, 2013

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    8.3
    Excellent
    noor from Malaysia
    Couple
    Water Villa - No Children Allowed
    Stayed 1 night in January 2012

    Lovely hotel with peaceful environment”

    too quite and not much activity to do

    The Banjaran Hotsprings Retreat is an integrated luxury wellness and spa retreat in Tambun. The 5-star resort is situated on a 16.59 acre valley nestled within a cluster of towering limestone hills and features a combination of natural caves, pristine jungle, waterfalls and geothermal hot springs. It is a self-contained sanctuary consisting of 25 luxury villas offering holistic wellness and spa experiences inspired by authentic Malaysian practices.

    Reviewed May 02, 2012

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    10.0
    Exceptional
    Aina from Malaysia
    Couple
    Garden Villa - No Children Allowed
    Stayed 2 nights in August 2020

    Exceptional”

    Travelling with my friend for a short getawau from work! Would like to go there some other time.. :) i stayed at garden villa, really nice view and all.. The hotspring, steam cave, meditation cave... I wont ever gonna forget it.. And furthermore the hospitality is up to the par.. We received our villa a bit late due to sanitation and all, and the hotel gave us complimentary of lunch n chocolate to make up for their shortcomings!! Tq again, will definitely come back.. Oh..,and yes, we can go into lost world of tambun by jungle walking, it is a free entry for banjaran guests. 😎😎😊

    Reviewed August 13, 2020

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    Dear Esteemed Guest, Thank you for sharing your perfect review. We are glad that you had a great stay , our apologies for some of the delay of your villa during arrival , glad that we had sorted that out. We will be looking forward to see you again. Best Regards, Raymond Koh Director of Operations

    Responded August 30, 2020
    The Banjaran Hotsprings Retreat
    9.3
    Exceptional
    Ng from Malaysia
    Couple
    Water Villa - No Children Allowed
    Stayed 2 nights in December 2013

    Quiet and peaceful stay.”

    Friendly staff, nice villa with great view and comfortable room.

    Overall I am happy with my 2 nights stay in The Banjaran Hotsprings Retreat from 24th to 26th Dec 2013. Everything in this villa is superb except two things, which are poor cellphone coverage and slow wifi connection. The private pool and the hot sauna was fabulous and the public pool was warm enough from the hot spring nearby.

    Reviewed December 30, 2013

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    9.2
    Exceptional
    Choon from Malaysia
    Family with teens
    Water Villa - No Children Allowed
    Stayed 1 night in December 2016

    Fairyland ”

    Staying in Banjaran Hotsprings Retreat is my best experience for all these years. The villa is spacious and I enjoyed the hotspring jacuzzi very much. You can see the "smoke" boiling from the hotsprings in the twilight, which makes the whole place looks like Fairyland. I will definitely go back!

    Reviewed December 19, 2016

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    Dear Esteemed Guest, Thank you for your Fairyland review and staying with us. We are glad that you had a great stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

    Responded December 16, 2019
    The Banjaran Hotsprings Retreat
    9.0
    Exceptional
    Muralitheran from Malaysia
    Couple
    Water Villa - No Children Allowed
    Stayed 2 nights in August 2013

    Very soothing & relaxing ”

    Hot springs, beautiful cosy viila & very friendly staffs

    The stay at Banjaran was very romantic, private, close to nature & with a heavenly garden villa. The villa is like a small balanese styled bungalow, ready with a nice garden pool, spacious living room (is neither indoors nor outdoors)and high ceiling bedroom. The bathrooms and walk in closets are abundantly spacious, with your own private hot springs jacuzzi at the back & in the open blending with the flora & fauna. When you wake up and open the door, the beautiful view of the limestone mountains greets you and in the evening the coolness & sounds of nature fill the atmosphere. Banjaran has other wonderful features like the sauna cave.. yes, a cavern filled with stim from the natural hotsprings running beneath. Also the meditation cave fills you with silence,peace & tranquility. Thumbs up for anyone planning a visit here! My wife and I thoroughly enjoyed our stay here.

    Reviewed September 03, 2013

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    8.7
    Excellent
    KAMARUL from Malaysia
    Family with teens
    Garden Villa - No Children Allowed
    Stayed 1 night in January 2013

    Enchanting location with hot spring, lakes, caves ”

    best bar in cavern and beautiful herb gardens

    The villas are well equipped with hot spring jacussi and individual swimming pools - how a 25 villa resort with efficient, friendly and comprehensive services can make money, I don't know. The resort must be heavily subsidized by the holding company. The resort is certainly one of the top recreational resorts in the world and I have been to many of them to vouch this. The only minus factor is the taste of the food served at the Pomelo restaurant - not as tasty as I had hoped. Anyway, Heartiest Congratulations Banjaran Hotspring Resort, Ipoh.

    Reviewed January 21, 2013

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    8.0
    Excellent
    ONN from Malaysia
    Couple
    Garden Villa - No Children Allowed
    Stayed 2 nights in September 2016

    Breach of Privacy”

    My wife and I had a fabulous time at the Banjaran Hotsprings Retreat during the first two days of our stay. Indeed, the resort is one of the best in Malaysia, and it provides the private pool villa concept for those who seek tranquillity and privacy. The ambience is stunning and staff incredibly nice and friendly. However, the electrical supply to our Garden Villa 7 was interrupted on the second night of our stay, which we later learned was due to lightning. We were indoors at that time, and had to grope in the dark frantically, to look for the villa telephone to alert the reception. When my wife finally reached the telephone, we had another rude shock as it wasn’t working as well. We had to grope in the dark once again but this time to look for our mobile phones before we could finally call the reception (TIPS: make sure you have the reception number in your mobile phone, otherwise you have to spend more time looking for it in the internet like we had to do). But once a report was made, two maintenance guys were right outside our door in a jiffy to sort out the problem! Unfortunately for us, we had to encounter another rude shock during the final day of our stay. We saw a man in blue uniform doing some repair job on top of the roof of the adjacent Villa 8 when we went outdoors into our compound. I immediately snapped his pictures using my mobile phone but he seemed oblivious and continued with the repair work despite noticing my presence. As a matter of fact he was up on the roof right to the time when we vacated the villa just before noon. Upon learning of the incident, the front office assistant manager, Mr Kamaruzaman, was very apologetic and offered us lunch but I was too upset to accept his gesture. A few days later, he contacted me to inform that the resort management had extended us 25% rebate of our room charges because of the incident. More importantly however, we felt that such incidences, particularly the breach of privacy, should not have ha

    Reviewed September 26, 2016

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