The Banjaran Hotsprings Retreat
Free Wi-Fi
2017

The Banjaran Hotsprings Retreat

1 Persiaran Lagun Sunway, Tambun, Ipoh, Malaysia, 31150
- View on map
Lake Villa - Bed The Banjaran Hotsprings Retreat
Lake Villa - Bed
    Removed from saved list
    Lobby The Banjaran Hotsprings Retreat
    Lobby The Banjaran Hotsprings Retreat
    Interior view The Banjaran Hotsprings Retreat
    Water Villa The Banjaran Hotsprings Retreat
    See all 51 photos
     The Banjaran Hotsprings Retreat

    The Banjaran Hotsprings Retreat Reviews

    8.9
    Excellent
    /10
    (1172 reviews)See what guests said
    10.0
    Exceptional

    "Place was wonderful, quiet & relaxing, the staff was very he..."

    Jane

    -

    January 12, 2019

    9.4
    Exceptional service
    Recommended by 97% of guests

    Things you’ll love about The Banjaran Hotsprings Retreat

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    Exceptional
    Location
    9.0
    See map
    Exceptional location
    Popular
    Nearby
  • The Lost World of Tambun540 m
  • Taman Rekreasi Gunung Lang7.26 km
  • Qing Xin Ling Leisure & Cultural Village8.44 km
  • Sam Po Tong Buddhist Cave Temple8.74 km
  • KeK Lok Tong Cave Temple and Zen Gardens8.88 km
  • Ho Yan Hor Museum9.37 km
  • Ipoh World at Han Chin Pet Soo9.37 km
  • Funtasy House Trick Art9.57 km
  • Gua Tempuring Cave17.48 km
  • Kellie's Castle18.95 km
  • 14 travelers are looking at this property right now

    Book now before it's too late!

    Value for money8.1
    Distance to city center15 km
    Location rating9.0
    Nearest airportSultan Azlan Shah Airport (IPH)
    Distance to airport9.3 km

    Rooms available at The Banjaran Hotsprings Retreat

    9.2
    Exceptional
    Room comfort & quality
    Water Villa
    Water Villa
    ...
    • Room size: 155 m²/1668 ft²
    • Lake view
    • 1 king bed
    Enter dates to see prices
    Garden Villa
    Garden Villa
    ...
    • Room size: 261 m²/2809 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Lake Villa
    Lake Villa
    ...
    • Room size: 81 m²/872 ft²
    • Lake view
    • 1 king bed
    Enter dates to see prices
    VILLA STANDARD
    VILLA STANDARD
    ...
    • Room size: 155 m²/1668 ft²
    Enter dates to see prices
    Standard Room
    Standard Room
    ...
    • Shower
    Enter dates to see prices
    Triple Water Villa
    Triple Water Villa
    ...
    • Shower
    Enter dates to see prices
    Water Villa with Pool View(Private Pool)
    Water Villa with Pool View(Private Pool)
    ...
    • Shower
    Enter dates to see prices
    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Water Villa
    Water Villa
    ...
    • Shower
    Enter dates to see prices
    Villa with Garden View
    Villa with Garden View
    ...
    • Shower
    Enter dates to see prices
    Have a question for The Banjaran Hotsprings Retreat?

    What people love about The Banjaran Hotsprings Retreat

    • 8.4
      Excellent

      "Goooood hotel nice view."

      Tai S.

      |

      October 18, 2017

    • 8.4
      Excellent

      "Will come again!"

      Tai S.

      |

      October 18, 2017

    • 10.0
      Exceptional

      "Excellent resort and I love the no kids below 12 policy."

      Elaine

      |

      September 27, 2018

    Up to 30% off with Agoda Insider Deals!

    Prices drop the moment you sign in!

    Sign in now
    More about The Banjaran Hotsprings Retreat

    More about The Banjaran Hotsprings Retreat

    10.0
    Exceptional

    "Nice praceful and great relaxation ataying here."

    NG

    |

    January 14, 2019

    An overview

    Show less

    What they offer

    8.8
    Excellent

    "Enjoyed my stay at The Banjaran."

    DEIDRE

    |

    November 3, 2018

    Read more reviews
    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of The Banjaran Hotsprings Retreat from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1172)Booking.com Reviews (1019)
    8.9
    /
    10
    Cleanliness9.2
    Facilities9.3
    Location9.0
    Room comfort and quality9.2
    Service9.4
    Value for money8.1
    All languages
    All guests (1172)
    All room types

    Show reviews that mention 

    Showing 779 verified guest comments
    12345
    10.0
    Exceptional
    KANG from Thailand
    Couple
    Water Villa
    Stayed 1 night in August 2018

    Stunning !!!”

    This is my first Malaysia resort i ever stayed. The villa is amazing and it is full of amenities. The private pool and hot spring pool is simply amazing. The staff, service, food and environment is superb !!! i would like to stay there again, highly recommended for those who want to visit Ipoh.

    Reviewed May 10, 2019

    Dear Esteemed Guest, Thank you for your perfect rating. We are glad that you had a great stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

    Responded May 16, 2019
    The Banjaran Hotsprings Retreat
    10.0
    Exceptional
    Finilia from Malaysia
    Couple
    Lake Villa
    Stayed 2 nights in May 2019

    Second time coming back to this resort- simply the best for a complete relaxation experience. ”

    We love the place and the Staff at the Banjaran and all the attention to detail and their total consideration for the comfort and happiness of the guests. This time we decided to try the dinner course at Jeff's cellar and perhaps it was the only point of our stay we felt was lacking. The service was lovely but the food was somewhat flat and did not quite live up to its reviews online. The quality of the room service food we ordered was also a little bit disappointing. Apart from the points mentioned above, everything else was amazing. We will be back again!

    Reviewed May 14, 2019

    Dear Esteemed Guest, Thank you for staying with us and sharing your feed back. We are sorry to hear about your feed back and we will review back with our Executive Chef. We look forward to serving you better during your next visit. Best Regards, Raymond Koh Director of Operations

    Responded June 02, 2019
    The Banjaran Hotsprings Retreat
    8.8
    Excellent
    Mellissa from Malaysia
    Couple
    Lake Villa
    Stayed 1 night in April 2019

    Nice for a quiet getaway”

    We stayed at the newer villas which were very nice and clean, but slightly further in, still walking distance to everything. Would recommend to have a drink at Jeff’s Cellar. The food at Pomelo is not very good but take a taxi or drive to Ipoh and you’ll have plenty of cheaper and better food options there.

    Reviewed April 14, 2019

    Dear Esteemed Guest, Thank you for your review and rating. We are glad that you had enjoyed your overall stay . We had noted on your comments for our future improvements. We look forward to serving you better in the near future. Best Regards, Raymond Koh Director of Operations

    Responded April 21, 2019
    The Banjaran Hotsprings Retreat
    9.6
    Exceptional
    Issac from Singapore
    Group
    Lake Villa
    Stayed 1 night in April 2019

    Stayed in the lake villa, we are awed!”

    Stayed in the lake villa, we are awed! Truly a gem in the mountains of ipoh. Far from the city though, about 20 minutes drive to the city. However there are plenty of activities, such as hiking and meditation, in the compound to do! The important part of the stay is to either dine or drink in Jeff’s Cellar! Thats a must.

    Reviewed April 10, 2019

    Dear Esteemed Guest, Thank you for your review and rating. We are glad that you had a great stay. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

    Responded April 21, 2019
    The Banjaran Hotsprings Retreat
    10.0
    Exceptional
    Yit from Singapore
    Couple
    Lake Villa
    Stayed 1 night in April 2019

    Met our expectations ”

    We stayed at the lake villa. The villa is new, very clean and classy. Have private pool and hot spring pool in the room itself. Comfortable balcony. Super king bed, very comfortable. Breakfast was amazing. Juice station is so great that you can choose your items. Overall excellent experience ! Never fail our expectations.

    Reviewed April 09, 2019

    Dear Esteemed Guest, Thank you for your review and perfect rating. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

    Responded April 21, 2019
    The Banjaran Hotsprings Retreat
    10.0
    Exceptional
    Nicky from Malaysia
    Couple
    Lake Villa
    Stayed 1 night in March 2019

    Perfect Relaxation ”

    All in all a perfect weekend. It’s an amazing hotel. It is set amongst dramatic limestone outcrops with many caves and surrounded by fantastic gardens which rapidly blend into jungle. This is a place for pure relaxation: a thermally heated swimming pool, hot dipping pools, a steam cave, a spa with excellent massage and the possibility of drinks on a high cave terrace and dinner in a grand cave serenaded by music. The stay was nothing short of perfect and the best experience we've had in our travels.

    Reviewed March 07, 2019

    Dear Esteemed Guest, Thank you for staying with us and rating us as perfect. We are glad that you had the best experience in our Retreat and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

    Responded March 08, 2019
    The Banjaran Hotsprings Retreat
    9.6
    Exceptional
    ismasuryati from Malaysia
    Couple
    Lake Villa
    Stayed 1 night in February 2019

    Amazing getaway”

    We heard about this place before but we never really make d time to come. Finally we decided to come here coz its not that far from KL n we just need a place to spend time together for our anniversary. But now how we wish we had come long time ago. The place is so beautiful, comfortable n very relaxing. No kids running around coz kids under 12 years old are not allowed here. So many activities to do together. When we first arrived traditional music cak lempong accompanied us while walking to reception counter. We've been given welcome drinks. We stayed at Lake Villa n there's a hotspring n pool inside. Our room came with bfast. We chose from the menu n they cook them upon request so we can enjoy fresh. Even the dinner in the cave (reservation needed) was so great. Even though a bit pricey but it was worth it. Food was good, romantic ambience with great service as if we were dining at a Michelin fine dining restaurant. Overall experienced was amazing n we definitely will return.

    Reviewed February 25, 2019

    Dear Esteemed Guest, Thank you for your amazing review. We are glad that you loved your stay and we look forward to serving you again. Best Regards, Raymond Koh Director of Operations

    Responded February 25, 2019
    The Banjaran Hotsprings Retreat
    9.6
    Exceptional
    Guan from Malaysia
    Couple
    Lake Villa
    Stayed 1 night in February 2019

    Heavenly time served with hot water!”

    Awesome views, serene surroundings, private and clean villas, great staff... definitely worth it even for a quick recharge and relaxation.

    Reviewed May 14, 2019

    Dear Esteemed Guest, Thank you for your review. We are glad that you had a great stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

    Responded May 16, 2019
    The Banjaran Hotsprings Retreat
    9.2
    Exceptional
    Margaret from Hong Kong
    Business traveler
    Lake Villa
    Stayed 2 nights in February 2019

    Incredible experience”

    The booking agent made a mistake in the type of room I booked but it was promptly fixed by the hotel management which I greatly appreciate. I have stayed at the retreat before and the facilities are great and the staff are friendly and helpful as before. They also offer some free activities for guests such as jungle walk and temple visits which is a nice touch. There is one small thing though that quite often when I returned to the hotel there was no one greeting you or helping you with your luggages at the drop off area, and sometimes not even at the reception, which I found a little bit strange. But overall it is still a very enjoyable stay.

    Reviewed February 22, 2019

    Dear Esteemed Guest, Thank you for your repeating stay. We are glad that you had enjoyed your stay again and happy to hear the minor issue was sorted out immediately. We had noted on your comment for our review further and we look forward to serving you better in the near future. Thank you. Best Regards, Raymond Koh Director of Operations

    Responded February 25, 2019
    The Banjaran Hotsprings Retreat
    8.8
    Excellent
    Hui from Malaysia
    Couple
    Water Villa
    Stayed 2 nights in February 2019

    Located in a serene and tranquil greenery”

    The food is freshly prepare and of good quality, the staffs are friendly and well train, this is our second visit and we will definitely return again. We were treated for a dinner at Jeff's Cellar by the Operations Director, Raymond which we enjoyed very much, the food is awesome, the setting and environment of the restaurant is something you should not miss. Great thank you to Raymond and his staffs for making our stay a memorable and unforgettable one.

    Reviewed February 18, 2019

    Dear Esteemed Guest, Thank you for staying with us for the second time and sharing your review. We are glad that you had a memorable stay and a great dinner in Jeff's Cellar. The pleasure is ours and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

    Responded February 25, 2019
    The Banjaran Hotsprings Retreat
    9.6
    Exceptional
    Jason from Canada
    Couple
    Lake Villa
    Stayed 3 nights in January 2019

    Nirvana, Bliss, Heaven...”

    The words say it all - Banjaran is absolute bliss and worth every dollar. It's a treat - a splurge even - but some things are just worth it. If you like quiet and peace, a little bit of pampering, and some of the best hot springs on the planet (and believe me, we've been to dozens and dozens of them as self-proclaimed hot spring junkies!) then the Banjaran really can't be beaten. Do yourself a favour - don't just soak in the bath in your villa....go to the 'hot dipping pots' next to the hot lake and enjoy the spectacular view. Breakfast is a treat too - just keep reminding the serving staff to clear used plates and dishes from the table (not their strong point!) or you'll run out of room quickly.

    Reviewed February 05, 2019

    Dear Esteemed Guest, Thank you for staying with us and sharing your review. We are glad that you had a great stay and at the same time we had noted on your comments on plates clearing . We look forward to seeing you again. Best regards, Raymond Koh Director of Operations

    Responded February 11, 2019
    The Banjaran Hotsprings Retreat
    10.0
    Exceptional
    June from Malaysia
    Couple
    Lake Villa
    Stayed 1 night in December 2018

    Reservation gone wrong by Agent”

    My reservation was for the water villa. Upon arriving, the Manager informed that the booking agent reserved the wrong type of villa for me. Without skipping a beat, the Manager upgraded me to the Garden Villa. Kudos for The Banjaran management. Maybe engage a better agent in the future? Everything else was lovely. I had a romantic dinner at Jeff's cellar. I strongly recommend you to dine in there. The environment is astounding. Food is not great but hey, you are there for the view.

    Reviewed January 15, 2019

    Dear Esteemed Guest, Thank you for staying with us. We are sorry for the minor hiccup and relieved that it was sorted out quickly . On the other hand, we are glad to hear that you had a great overall stay . We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

    Responded January 27, 2019
    The Banjaran Hotsprings Retreat
    8.8
    Excellent
    Mark from United Kingdom
    Couple
    Water Villa
    Stayed 2 nights in December 2018

    Retreat form the city”

    We were celebrating my wife birthday . Check-in was delayed but staff had put happy birthday in petals on the bed and provided a free bottle of wine to celebrate. We also received an apology from the operations manager. So very customer orientated. Staff were really welcoming helpful and keen to make your stay relaxing and stress free. Facilities include a gym, spa, meditation cave, crystal cave, steam cave, geothermally heated pool, your own pool with the villa and geothermal jacuzzi amongst their attraction. They offer yoga classes for free, but spa treaments as expected are extra. you can do a short jungle trek 600m and visit the wonders theme park. Most sections of it are free although you pay for a couple. Jeffs cave restaurant do a set meal. It is very good but pricey. Ambiance in the cave is relaxing. On one night the hotel did a drinks evening for guests to meet. Overall the hotel is expensive but for a short relaxing break it is excellent with excellent service

    Reviewed January 07, 2019

    Dear Esteemed Guest, Thank you for staying with us. We are glad that you had enjoyed your stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

    Responded January 13, 2019
    The Banjaran Hotsprings Retreat
    9.2
    Exceptional
    Tricia from Malaysia
    Couple
    Lake Villa
    Stayed 1 night in December 2018

    Great romantic escape”

    Everything here is just perfect. The service was superb and everyone is super friendly. Location is not near Ipoh town but ground transport can be arranged. The villas and the caves were very well maintained. We stayed a night here and it was a lovely experience.

    Reviewed December 12, 2018

    Dear Esteemed Guest, Thank you for your comments. We are glad that you had a lovely stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

    Responded December 25, 2018
    The Banjaran Hotsprings Retreat
    9.6
    Exceptional
    Sivarropini from Malaysia
    Couple
    Lake Villa
    Stayed 1 night in November 2018

    Best place to celebrate special occasion 😊”

    One of the best place I've ever been.. We reach Banjaran 1 hour earlier than our check-in time. So the staff asked us to look around and come back by 3 so that they can prepare our room with Rose petals Deco with a slice of cake to celebrate our birthday.. We gt back by 3pm yet the room wasn't ready.. Bout 3.15pm the staff brought us to our villa upgraded with jacuzzi and gifted us with a bottle of red wine...my bestest birthday gift and retreat place ever.. Definitely will come back again 😊 thank you!

    Reviewed December 02, 2018

    Dear Esteemed Guest, Thank you for staying with us. We are glad that you had enjoyed your birthday trip. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

    Responded December 07, 2018
    The Banjaran Hotsprings Retreat
    8.8
    Excellent
    Jannie from Malaysia
    Couple
    Lake Villa
    Stayed 1 night in November 2018

    The Hotel is good but the agoda agent got problem”

    I have booked water villa through your website but the property received your order with lake villa and the order they received is not by agoda is another agent. I wonder why agoda charge me water villa but send lake villa to the property. If we didn’t notice about the type of villa, so we will pay more but get the different. However, the hotel service is good and highly recommended.

    Reviewed November 27, 2018

    Dear Esteemed Guest, Thank you for staying with us. We are sorry that you had encountered some hiccups during the arrival and we had forwarded this matter to the agent for their further action. We look forward to serving you better in the near future. Best regards, Raymond Koh Director of Operations

    Responded November 29, 2018
    The Banjaran Hotsprings Retreat
    9.6
    Exceptional
    Abigail from Philippines
    Couple
    Lake Villa
    Stayed 2 nights in April 2019

    Ipoh’s Hidden Gem”

    Our experience at the resort was unbelievable. Right from the check-in registration until checkout, service from all the staff were exquisite. The resort is truly a hidden. Perfect for relaxation and for couples. The amenities were really thought of.

    Reviewed April 22, 2019

    Dear Esteemed Guest, Thank you for staying with us. We are glad that you had a great stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

    Responded April 23, 2019
    The Banjaran Hotsprings Retreat
    10.0
    Exceptional
    Cass from Malaysia
    Couple
    Lake Villa
    Stayed 1 night in July 2018

    Serenity”

    This is the place that you can escape from the busy bustling city. Be it soaking in the hot spring, or just chilling in the bathtub in the room, you feel like you're in heaven. I like the sweet spot(hide in the tree trunk) where they provide free ice cream and drinks for those who have sweet tooth. Hotel staff is very helpful as well. The only downside is the buggy ride. They took long time to come to us. We definitely come back but will request the room near to the entrance next time.

    Reviewed April 08, 2019

    Dear Esteemed Guest, Thank you for your review and rating. We are glad that you had a great stay and we are sorry for the waiting time of buggy due to a lot of buggy requests especially during the peak time. We look forward to serving you better in the near future. Best Regards, Raymond Koh Director of Operations

    Responded April 21, 2019
    The Banjaran Hotsprings Retreat
    9.6
    Exceptional
    murali from Malaysia
    Couple
    Water Villa
    Stayed 1 night in April 2019

    Beautiful place to stay. Loved it the minute we stepped in.Winnie greeted us. 1st class hospitality”

    Breakfast was unique.No wastage as no buffet.Aida and Farhan served us well.Kangkung from the organic garden was succulent.Loved the undiluted fruit juices. Room was spectacular with a view that is to die for. The limestone caves took our breaths away. Drinks and food were exorbitantly priced though. We has a great tour of Jeff’s cellar. Loved everything

    Reviewed April 04, 2019

    Dear Esteemed Guest, Thank you for your review and rating. We are glad that Aida, Farhan and Winnie had taken good care of you. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

    Responded April 21, 2019
    The Banjaran Hotsprings Retreat
    8.4
    Excellent
    Husna from Malaysia
    Solo traveler
    Lake Villa
    Stayed 2 nights in March 2019

    My first luxury stay. A memorable short break with amazing view and ambience. ”

    Most of the staffs are very friendly and accomodating. Customer service is definitely on a different level. You wont get enough of the view especially the morning ones. The peaceful, solace ambience is exactly what I was looking for- trying to get away from the hectic, face pace life in the city. I would love to come again!

    Reviewed March 31, 2019

    Dear Esteemed Guest, Thank you for your review and rating. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

    Responded April 21, 2019
    The Banjaran Hotsprings Retreat
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss

    The Banjaran Hotsprings Retreat
    |Excellent 8.9
    ×
    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Exceptional location
    • The Lost World of Tambun