The Banjaran Hotsprings Retreat

1 Persiaran Lagun Sunway, Tambun, Ipoh, Malaysia, 31150 - See map
5-star Resort villa
Free Wi-Fi
9.1
Exceptional
/10
(2,544 reviews)See what guests said
Housekeeping31
View22
Food & Dining16
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The Banjaran Hotsprings Retreat

"I love the environment so much and surely will repeat."

SHAHIRAH - March 17, 2020

Lake Villa - Bed The Banjaran Hotsprings Retreat
Lobby The Banjaran Hotsprings Retreat
Lobby The Banjaran Hotsprings Retreat
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Popular landmarks
Lost World of Tambun 540 m
Perak Tong Cave Temple 5.88 km
Kek Lok Tong Cave Temple and Zen Gardens 7.28 km
Sam Poh Tong Cave Temple 8.71 km
Ho Yan Hor Museum 9.37 km
Ipoh World at Han Chin Pet Soo 9.37 km
Art of OLDTOWN 9.42 km
Concubine Lane 9.44 km
Funtasy House Trick Art 9.57 km
Ipoh Railway Station 9.89 km
Nearby landmarks
Lost World of Tambun 540 m
Rock Climbing Area 820 m
Sunway College @ Perak 1.24 km
Kolej Matrikulasi Perak 2.98 km
Elightened Heart Buddhist 4.15 km
Nam Thean Tong Temple 4.18 km
Kinta City Shopping Centre 4.52 km
Bank Simpanan Nasional @ Jalan Jambu 4.54 km
Masterskill College Of Nursing & Health 4.84 km
Pak Keng Koong 4.87 km
9.0

Exceptional

Location rating score

Exceptional location
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Body thermometer
Daily disinfection in common areas
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Property highlightsRead all 2,544 reviews
Exceptional service
9.5 rating for service
Exceptional reputation
Recommended by 95% of guests
Exceptional cleanliness
9.3 rating for cleanliness
Exceptional facilities on premise
9.3 facilities on premise

The peaceful, solace ambience is exactly what I was looking for- trying to get away from the hectic, face pace life in the city.

Husna | March 31, 2019

I have stayed at the retreat before and the facilities are great and the staff are friendly and helpful as before.

Margaret | February 22, 2019

Thanks to all hotels staff prepare for my father birthday surprise, greatly appreciated to all.

ong | September 9, 2019

The room was clean, information from staff name nadia was clear.

ong | September 2, 2019

The breakfast was excellent and the food quality was good.

Chi Y. | December 30, 2019

Most of the staffs are very friendly and accomodating.

Husna | March 31, 2019

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Your dates are popular among travelersUsers are booking a place in Ipoh every 6 minutes on Agoda.com
Value for money8.2
Distance to city center15 km
Location rating9.0
Nearest airportSultan Azlan Shah Airport (IPH)
Distance to airport9.3 km

Rooms available at The Banjaran Hotsprings Retreat

9.2
Exceptional
Room comfort & quality
Lake Villa
Lake Villa
...
  • Room size: 81 m²/872 ft²
  • Lake view
  • 1 king bed
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Two Bedroom Pool Villa
Two Bedroom Pool Villa
...
  • Garden view
  • Non-smoking
  • 1 king bed & 1 king bed
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Water Villa
Water Villa
...
  • Room size: 155 m²/1668 ft²
  • Lake view
  • 1 king bed
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Garden Villa
Garden Villa
...
  • Room size: 261 m²/2809 ft²
  • Garden view
  • 1 king bed
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Villa Lake View
Villa Lake View
...
    Enter dates to see prices
    Lake Villa ( No Child Allowed)
    Lake Villa ( No Child Allowed)
    ...
    • Room size: 81 m²/872 ft²
    Enter dates to see prices
    Lake Villa ( No Child Allowed)
    Lake Villa ( No Child Allowed)
    ...
    • Room size: 81 m²/872 ft²
    Enter dates to see prices
    Other
    Other
    ...
    • Room size: 155 m²/1668 ft²
    Enter dates to see prices
    Lake Villa ( No Child Allowed)
    Lake Villa ( No Child Allowed)
    ...
    • Room size: 81 m²/872 ft²
    Enter dates to see prices
    Two Bedroom Pool Villa
    Two Bedroom Pool Villa
    ...
      Enter dates to see prices

      Frequently asked questions

      Does The Banjaran Hotsprings Retreat offer hand sanitizer?

      Hand sanitizer is available at The Banjaran Hotsprings Retreat.

      How often do rooms at The Banjaran Hotsprings Retreat get disinfected?

      Rooms are disinfected every day at The Banjaran Hotsprings Retreat.

      How frequently are common areas disinfected at The Banjaran Hotsprings Retreat?

      Common areas of The Banjaran Hotsprings Retreat are disinfected daily.

      Does The Banjaran Hotsprings Retreat offer contactless check-in and check-out?

      The Banjaran Hotsprings Retreat has online, unmanned, or self-service check-in to reduce human contact and avoid cross infection.

      Does The Banjaran Hotsprings Retreat accept food delivery services other than room service?

      Third party food delivery to rooms is available at The Banjaran Hotsprings Retreat.

      Does The Banjaran Hotsprings Retreat check the temperature of people entering the premises?

      The Banjaran Hotsprings Retreat offers temperature checks for staff and guests as a service, but it is not a condition of check in.

      Is there a doctor or nurse on call for the property?

      The Banjaran Hotsprings Retreat does not have a doctor or nurse available on call.

      What time is check-in and check-out at The Banjaran Hotsprings Retreat?

      Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort villa offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to The Banjaran Hotsprings Retreat?

      A stay at The Banjaran Hotsprings Retreat also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort villa. For those who wish to drive their own cars, The Banjaran Hotsprings Retreat has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Ipoh with private transportation, the resort villa can arrange both taxis or car rental.

      What is the smoking policy at The Banjaran Hotsprings Retreat?

      The Banjaran Hotsprings Retreat does not permit smoking in any of its rooms, but allows smoking in designated areas.

      Show more questions
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      What people love about The Banjaran Hotsprings Retreat

      • 10.0
        Exceptional

        "A peaceful place to be spent with spouse."

        SHAHIRAH

        |

        March 17, 2020

      • 9.6
        Exceptional

        "A great place to relax and take pictures."

        CHIN C.

        |

        October 4, 2018

      • 8.0
        Very good

        "Good and nice view hotel will come again"

        Tai S.

        |

        October 18, 2017

      Property ranking|Compared to 859 Ipoh properties
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      Room comfort score
      9.2/10
      Room size
      255 sqm.
      Review score - United States
      8.9/10
      Service score
      9.4/10
      Better than
      99
      %
      of Ipoh properties
      Bigger than
      99
      %
      of Ipoh properties
      Better than
      99
      %
      of Ipoh properties
      Better than
      98
      %
      of Ipoh properties
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      Overall rating:
      9.1
      Exceptional
      2,544 reviews
      Cleanliness
      9.3
      Facilities
      9.3
      Location
      9.0
      Read all reviews >
      What travelers say they love:
      All staffs including the guests was so friendly.
      Atiqah from Malaysia
      Group
      More about The Banjaran Hotsprings Retreat

      More about The Banjaran Hotsprings Retreat

      Ideally sitting amidst a tropical jungle, this harmonious and peaceful property is a great escape. A sanctuary indeed, The Banjaran Hotsprings Retreat offers wellness, longevity, rejuvenation, and detox treatments. Guests can visit the panoramic cliffs surrounding the property, magnificent waterfalls, take a dip in a private Balinese pool, or even take a walk to explore this amazing property. The Banjaran Hotsprings Retreat boasts 45 spacious, luxurious villas that are secluded in gardens, while some rest on the water, and most feature spacious balconies that overlook the water canal. Simply a magical and fascinating resort, guests will definitely be at peace during their stay at The Banjaran Hotsprings Retreat .

      Show less

      Most talked about facilities

      Swimming Pool
      53 mentions
      Food & Dining
      50 mentions
      Breakfast
      30 mentions
      Housekeeping
      15 mentions

      What they offer

      10.0
      Exceptional

      "Nice praceful and great relaxation ataying here."

      NG

      |

      January 14, 2019

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Breakfast options

      American
      Asian
      Continental
      Vegetarian

      Restaurants on site

      Pomelo
      Cuisine:Asian
      Menu:Buffet

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Property announcements

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      Reviews of The Banjaran Hotsprings Retreat from real guests

      Overall rating
      9.1
      Exceptional
      From 2544 reviews
      9.5Service
      9.4Cleanliness
      9.4Room comfort and quality
      Agoda Reviews (1569)Booking.com Reviews (975)
      Rating via Agoda9.0
      /
      10
      Cleanliness9.3
      Facilities9.3
      Location9.0
      Room comfort and quality9.2
      Service9.5
      Value for money8.2
      High score for Ipoh
      Rating
      9+ Exceptional (495)
      8-9 Excellent (235)
      7-8 Very Good (135)
      6-7 Good (49)
      <6 Below Expectation (26)
      Time of the year
      Mar - May (208)
      Jun - Aug (248)
      Sep - Nov (265)
      Dec - Feb (219)
      Don't miss out!Users are booking a place in Ipoh every 6 minutes on Agoda.com
      All guests (1569)
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      Show reviews that mention 

      Showing 940 verified guest comments
      12345
      9.7
      Exceptional
      wei from Malaysia
      Couple
      Water Villa
      Stayed 1 night in November 2011

      Most unique resort I've been!”

      Hotspring, wellness center, beautiful rooms, private hot spring jacuzzi

      This is the second time I've stay at Banjaran Hotspring Retreat. Different from the usual beach resorts, this resort is located in one of the Malaysia's historical town called 'Ipoh' Resort is surrounded by nature and mountains. Sound of nature from the animals relaxing, peaceful experience approached immediately we arrival at the resort.. The service provided by the staffs were great they were very polite. The facilities provided in the resort are lovely, hot springs are everywhere with different temperatures, 24hrs fish spas around the corner of the villas, caves with different retreats theme are within seconds of walk, A nature trail walk and great spas with open concepts massage villa rooms. We stay in a private pool villa furnished by modern Balinese furniture, a good size private pool and even a built-in private outdoor jacuzzi hot spring were provided in our room. Its a great fantastic experience we had. For sure I'll be back again! Highly recommend to all!

      Reviewed May 13, 2012
      10.0
      Exceptional
      Frank from Malaysia
      Couple
      Water Villa
      Stayed 1 night in June 2017

      Awesome, Majestic, Superb”

      The Banjaran Hotsprings Retreat will go down as a resort with great memories for me and my girlfriend. Reviews and comments on the resort was so good that I decided to stage my marriage proposal at the premise. They didn't disappoint at all. Staff greet you with a sincere and welcoming smile; serves you with great respect and passion; everyone of the resort's staff from receptionist, buggy driver, waiter, waitresses and even their cleaner greets you with a broad smile. The Banjaran has done a superb job in upkeeping their employees spirit. Facilities was superb, maintained properly. Me and girlfriend totally enjoyed the Hot Tub experience & Jeff Cellar. Oh ya, the Pomelo Restaurant serves superb dinner and breakfast as well. Special mention goes out to Mr. Kamal (Assistant Manager, Front Office) & Mr. Rueben in providing their help in my marriage proposal. (Note: I actually contacted Mr. Kamal 3 weeks before my visit to make earlier arrangement for my proposal and he has delivered an outstanding job). We only have positive vibes for this resort and am 250% sure we will be back someday. Thank you for the awesome experience!

      Reviewed June 12, 2017

      Dear Esteemed Guest, Congratulations for the success of your marriage proposal. Thank you for your excellent review. Our team Kamal and Ruben were excited to hear about your positive experience. We will pass down your compliments to them as well. It is a pleasure to have you here. We will be looking forward for your return soon. Thank you. Best Regards, Raymond Koh Director of Operations

      Responded June 16, 2017
      The Banjaran Hotsprings Retreat
      9.6
      Exceptional
      Muhamad
      Couple
      Lake Villa
      Stayed 2 nights in June 2019

      Peaceful Retreat”

      The Banjaran Hotsprings Retreat is truly a peaceful retreat away from the hustle and bustle of busy city life despite being very accessible and only a very short distance from civilisation. We arrived late due to traffic and was warmly greeted by Ida who made us felt immediately welcomed! The refreshing towels and welcome drinks was also to thank for. Ida even served us delicious sandwiches for snacks. The lake villa is amazing, with a private hot tub with water from the hot spring. There is even a private pool to wade in and cool down after a hot soak. The hotel emnities by Ren are definately thoughtful, however some Sunway branded emnities could have been better packaged befitting The Banjaran. We had our breakfast and dinners at the Pomelo. Food is tasty especially the ala carte dinner. I would like to also recognise Farhan from F&B who went beyond his call of duty sending me back to my villa in the F&B buggy when all other buggies were occupied causing me to wait.

      Reviewed June 13, 2019

      Dear Esteemed Guest, Thank you for staying with us. We are glad to hear that Ida and Farhan had made a positive impact on your stay experience. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

      Responded July 14, 2019
      The Banjaran Hotsprings Retreat
      9.2
      Exceptional
      Dr from Malaysia
      Family with teens
      Water Villa
      Stayed 3 nights in April 2016

      Relaxing vacation with excellent spa facilities”

      Banjaran Hotsprings Retreat was easy to get to with excellent spa facilities both in its wellness center as well as in the amenities which came with staying at the retreat. The staff was extremely attentive and was quick to respond to requests. A trip to visit the local temples and to the near by Lost World of Tambun are complimentary. Our driver, Zam, was very accommodating, he took us to a near by supermarket on request and suggested some other sites and local restaurants to try out. This is a great place to relax and unwind in beautiful green surroundings.

      Reviewed April 28, 2016
      9.6
      Exceptional
      Nadiah from Singapore
      Group
      Water Villa
      Stayed 1 night in November 2016

      A heavenly retreat”

      I stayed at the water villa with 2 of my friends over the weekend and our only complain is that we should have stayed for an extra night! I would highly recommend it to anyone in Sg looking for the perfect spa escape nearby. Price may be a little pricey but it is worth every cent. From the geothermal dipping pots to dining in a breathtaking wine bar set within a limestone cave, the Banjaran Hotsprings Retreat exceeded all our expectations. Their staff are truly wonderful and I love them for their sincere warmth and for going the extra mile to ensure that our stay was very comfortable. We ended our trip with a spa session and their masseuse left me feeling amazing. She magically worked the knots out from my stiff shoulders and my only regret is that I should've gotten a full body massage. I would certainly be back again!

      Reviewed December 21, 2016

      Dear Esteemed Guest, Thank you for your heavenly review and staying with us. We are glad that you had a great stay and all our team including our masseur had taken good care of you during your stay. We look forward to seeing you again in the near future. Best Regards, Raymond Koh Director of Operations

      Responded December 16, 2019
      The Banjaran Hotsprings Retreat
      9.7
      Exceptional
      Genevieve from Philippines
      Couple
      Garden Villa
      Stayed 1 night in May 2015

      Great place for honeymooners! We will be back!”

      Great hotsprings, the villa, best location for nature lovers.

      We booked Garden Villa in Banjaran for a night last May 2015. The staffs were so accommodating! We arrived early because we planned to visit the Lost World of Tambun and the staff was kind enough for us to allow early checkin. There's a shuttle provided going to the Lost World of Tambun. The Villa is clean and we love everything in the villa. We even took several photos of the beautiful villa. We also love the amenities namely: hot dipping pot, doctor fish spa, crystal cave and the view in geothermal hotspring lake. At night, we ordered in-villa dinner with dessert. However the dessert we ordered (strawberries from Cameron) was not fresh at that time and the restaurant staff asked us if we want to proceed with the order or choose another dessert. We decided to cancel the dessert but during food delivery the waiter (who happens to be Filipino too - Aldrich) served us 5 pairs of mini desserts for free! :) We're glad to meet a fellow Filipino and of course to receive free desserts! :) Later at night, we were invited to visit the Wine Cellar Cave. We went there and was amazed on what's inside. The cave is soo beautiful. We missed to bring our dslr with us but we managed to capture the beauty of the cave through our phones. Again, we met Aldrich and he gave us free drinks. We also met another Filipino - Louie. Both of them are so kind and accommodating! Later when we went back to our villa we were surprised with the floral petal setup in our bed that says "Happy Honeymoon". My husband was amazed and all he said was "I'm speechless". ^_^ Yay great job to the people involved. ;) Also, thanks a lot to Louie for helping as in our request for late checkout the next day. We enjoyed the swimming pool and jacuzzi! :) Great job to everyone! Definitely recommended to couple who is looking for romantic place and away from the city.

      Reviewed January 15, 2016
      10.0
      Exceptional
      Ginevra from Italy
      Couple
      Garden Villa
      Stayed 1 night in August 2019

      Best retreat in Asia”

      We stayed at The Banjaran Hotsprings retreat during our honeymoon. The room was amazing, we stayed in the garden Villa with private pool and private jacuzzi. We received a gift and a cake for our honeymoon. The hotel is the best retreat we have been in Asia. Located in the jungle it is the perfect location to relax. We also joined the Jungle trail that is nice. Great breakfast and food at Pomelo Restaurant. We highly recommend the Banjaran Retreat, we will come back fon sure.

      Reviewed September 09, 2019

      Dear Esteemed Guest, Thank you for staying with us and rating us a perfect 10. We are glad that you had celebrated your honeymoon with us , congratulations once again. We appreciate your kind words and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

      Responded September 10, 2019
      The Banjaran Hotsprings Retreat
      9.3
      Exceptional
      Yee from Malaysia
      Group
      Garden Villa
      Stayed 1 night in August 2012

      Wonderful retreat with superb hospitality”

      Facilities, location, rooms & service.

      It was really a wonderful experience staying in Banjaran Hotspring Retreat. We were welcomed with cold towel & ginger tea. Everything is superb, the room is so spacious with a large plunge pool & private Hotspring jacuzzi, the steam cave, ice dipping, outdoor Hotspring, meditation cave & etc are fantastic. The staffs are super friendly with big smiles over their face. The best part is the Jeff's Cellar, we were amazed with the interior of Jeff's Cellar, & the organic house wine is nice! Thank you Brandon & the rest of the team members, you guys make our stay a memorable one!

      Reviewed August 22, 2012
      9.7
      Exceptional
      muneera from Kuwait
      Family with teens
      Water Villa
      Stayed 3 nights in October 2013

      Honeymoon, romance, nature”

      Hotsprings, caves, mountain view

      (The Banjaran: means the mountain edge) We booked for a garden villa, amazing hotsprings bath in each villa, the view of the mountain is really amazing, yet the best was the caves (the meditation and the steam cave) however no vesitor shall miss the jeff's celler (the bar) the serve non alcoholic drinks as well it was really unforgetable ... Takes about 2:30 hrs from Kuala Lumpur, either by private transport or train :/ Ipoh area has no activities other than what in the retreat !!

      Reviewed October 17, 2013
      10.0
      Exceptional
      Michelle from Malaysia
      Family with teens
      Lake Villa
      Stayed 2 nights in March 2018

      Exceptional”

      I stayed here for 3 days and 2 nights with my aunt this time. we enjoyed our stayed here. The place is clean, the staffs are polite and very helpful. They could improve in the menu @ The Pamelo and the breakfast spread. I'am planning to comeback again for my 20th anniversary in June. I will absolutely recommend my friends and family to make a trip to The Banjaran Hotsprings Retreat.

      Reviewed March 14, 2018

      Dear Esteemed Guest, Thank you for your review. We are glad that you had a great stay. We look forward to seeing you again in June. Best Regards, Raymond Koh Director of Operations

      Responded March 15, 2018
      The Banjaran Hotsprings Retreat
      9.3
      Exceptional
      Joon from South Korea
      Family with teens
      Garden Villa
      Stayed 2 nights in December 2012

      Great rest place”

      Very quiet, kind staffs, good facilities

      Banjaran hotspring retreat was much better than my expectation. Staffs were very kind, the facilities are well-maintained. Also, the whole resort area is very quient. So, it is a perfect place for a rest. I am sure I will come back again. Weak point might be that there is only 1 restaurant in the resort. So, there is not much food choice unless you go outside the resort by the car.

      Reviewed January 08, 2013
      8.3
      Excellent
      noor from Malaysia
      Couple
      Water Villa
      Stayed 1 night in January 2012

      Lovely hotel with peaceful environment”

      too quite and not much activity to do

      The Banjaran Hotsprings Retreat is an integrated luxury wellness and spa retreat in Tambun. The 5-star resort is situated on a 16.59 acre valley nestled within a cluster of towering limestone hills and features a combination of natural caves, pristine jungle, waterfalls and geothermal hot springs. It is a self-contained sanctuary consisting of 25 luxury villas offering holistic wellness and spa experiences inspired by authentic Malaysian practices.

      Reviewed May 02, 2012
      10.0
      Exceptional
      Natalie from Singapore
      Couple
      Garden Villa
      Stayed 2 nights in September 2018

      Absolutely Beautiful & Magical”

      Been looking forward to our stay at Banjaran for months after placing our reservations much earlier in advance - we have booked for a 2 nights' stay in a Garden Villa from 2nd to 4th September to celebrate our 10th wedding anniversary and specially flew in from Singapore on the very same morning on the 2nd just for it. Having already found out that the Retreat is exclusive and that no kids below 12 are allowed, we did not have issues with babysitting arrangement for our children as my parents are residents of Ipoh thus they have agreed to help and allowed us to fully concentrate on spending some quality alone couple time together. From the moment we drove past the guard's post, I was already mesmerized by the beautiful surrounding of the Retreat and the security guards on duty were very courteous and full of smiles as they welcomed us. The parking spaces were aplenty and completely shaded, and as soon as we stepped out of our car we were greeted & welcomed by a sweet lady and she was

      Reviewed September 11, 2018

      Dear Esteemed Guest, Thank you for your perfect and detailed review. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

      Responded September 23, 2018
      The Banjaran Hotsprings Retreat
      9.3
      Exceptional
      Ng from Malaysia
      Couple
      Water Villa
      Stayed 2 nights in December 2013

      Quiet and peaceful stay.”

      Friendly staff, nice villa with great view and comfortable room.

      Overall I am happy with my 2 nights stay in The Banjaran Hotsprings Retreat from 24th to 26th Dec 2013. Everything in this villa is superb except two things, which are poor cellphone coverage and slow wifi connection. The private pool and the hot sauna was fabulous and the public pool was warm enough from the hot spring nearby.

      Reviewed December 30, 2013
      9.2
      Exceptional
      Choon from Malaysia
      Family with teens
      Water Villa
      Stayed 1 night in December 2016

      Fairyland ”

      Staying in Banjaran Hotsprings Retreat is my best experience for all these years. The villa is spacious and I enjoyed the hotspring jacuzzi very much. You can see the "smoke" boiling from the hotsprings in the twilight, which makes the whole place looks like Fairyland. I will definitely go back!

      Reviewed December 19, 2016

      Dear Esteemed Guest, Thank you for your Fairyland review and staying with us. We are glad that you had a great stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

      Responded December 16, 2019
      The Banjaran Hotsprings Retreat
      9.0
      Exceptional
      Muralitheran from Malaysia
      Couple
      Water Villa
      Stayed 2 nights in August 2013

      Very soothing & relaxing ”

      Hot springs, beautiful cosy viila & very friendly staffs

      The stay at Banjaran was very romantic, private, close to nature & with a heavenly garden villa. The villa is like a small balanese styled bungalow, ready with a nice garden pool, spacious living room (is neither indoors nor outdoors)and high ceiling bedroom. The bathrooms and walk in closets are abundantly spacious, with your own private hot springs jacuzzi at the back & in the open blending with the flora & fauna. When you wake up and open the door, the beautiful view of the limestone mountains greets you and in the evening the coolness & sounds of nature fill the atmosphere. Banjaran has other wonderful features like the sauna cave.. yes, a cavern filled with stim from the natural hotsprings running beneath. Also the meditation cave fills you with silence,peace & tranquility. Thumbs up for anyone planning a visit here! My wife and I thoroughly enjoyed our stay here.

      Reviewed September 03, 2013
      8.0
      Excellent
      ONN from Malaysia
      Couple
      Garden Villa
      Stayed 2 nights in September 2016

      Breach of Privacy”

      My wife and I had a fabulous time at the Banjaran Hotsprings Retreat during the first two days of our stay. Indeed, the resort is one of the best in Malaysia, and it provides the private pool villa concept for those who seek tranquillity and privacy. The ambience is stunning and staff incredibly nice and friendly. However, the electrical supply to our Garden Villa 7 was interrupted on the second night of our stay, which we later learned was due to lightning. We were indoors at that time, and had to grope in the dark frantically, to look for the villa telephone to alert the reception. When my wife finally reached the telephone, we had another rude shock as it wasn’t working as well. We had to grope in the dark once again but this time to look for our mobile phones before we could finally call the reception (TIPS: make sure you have the reception number in your mobile phone, otherwise you have to spend more time looking for it in the internet like we had to do). But once a report was made, two maintenance guys were right outside our door in a jiffy to sort out the problem! Unfortunately for us, we had to encounter another rude shock during the final day of our stay. We saw a man in blue uniform doing some repair job on top of the roof of the adjacent Villa 8 when we went outdoors into our compound. I immediately snapped his pictures using my mobile phone but he seemed oblivious and continued with the repair work despite noticing my presence. As a matter of fact he was up on the roof right to the time when we vacated the villa just before noon. Upon learning of the incident, the front office assistant manager, Mr Kamaruzaman, was very apologetic and offered us lunch but I was too upset to accept his gesture. A few days later, he contacted me to inform that the resort management had extended us 25% rebate of our room charges because of the incident. More importantly however, we felt that such incidences, particularly the breach of privacy, should not have ha

      Reviewed September 26, 2016
      8.7
      Excellent
      KAMARUL from Malaysia
      Family with teens
      Garden Villa
      Stayed 1 night in January 2013

      Enchanting location with hot spring, lakes, caves ”

      best bar in cavern and beautiful herb gardens

      The villas are well equipped with hot spring jacussi and individual swimming pools - how a 25 villa resort with efficient, friendly and comprehensive services can make money, I don't know. The resort must be heavily subsidized by the holding company. The resort is certainly one of the top recreational resorts in the world and I have been to many of them to vouch this. The only minus factor is the taste of the food served at the Pomelo restaurant - not as tasty as I had hoped. Anyway, Heartiest Congratulations Banjaran Hotspring Resort, Ipoh.

      Reviewed January 21, 2013
      9.6
      Exceptional
      Azianaanif from Malaysia
      Couple
      Garden Villa
      Stayed 1 night in August 2016

      Proudly Malaysian!”

      It feels like you are entering a different country in Banjaran; although it's less than 10 mins drive from Ipoh. Lovely place close to nature. We had the Garden Villa 13 equipped with private pool and hot thermal Jacuzzi. Huge place for 2. Price is quite steep but It's a special place - beautiful and close to nature. Jeff's cellar is a unique dining experience. The staff in Banjaran are all very friendly and courteous and mostly are local. Congratulations! Area for improvement > The switches for lightings in the room are hard to figured, it would be good to have the switches on a wireless switch panel Ventilation in the bathroom considering that it is humid

      Reviewed September 02, 2016
      8.7
      Excellent
      JEHAN from Malaysia
      Couple
      Garden Villa
      Stayed 1 night in May 2014

      A Slice of Paradise”

      Hot Springs, Gorgeous Private Garden Villa, Nature Surroundings

      We were there for our first anniversary and we knew we chose the perfect place when we arrived at the villa and was greeted with swans and rose petals greeting. The general manager welcomed us in person and the staff were all smiles as they took us on the tour of the Banjaran. What makes this place so special is the geothermal hot spring lake that is channeled into the in villa jaccuzzi. There are also many caves like the steam cave, crystal cave and don't miss the opportunity to have a drink in Jeff's Cellar, a bar in a cave. the staff were friendly and attentive all the time and never once did we feel like they were intrusive in any way. The villa is beautifully decorated with many spaces to rest and relax. We even had fun dipping our feet in the Dr Fish pond at the end of the day. The only thing I would say the Banjaran can improve on is definitely the dinner menu. It is very limited and only one of the dishes we ordered was any good. However, it did not take away from the amazing experience of this retreat. I'm so glad that there is a retreat like this just 2 hours out of KL. We will most certainly come back some time in the future.

      Reviewed May 05, 2014
      12345
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      The Banjaran Hotsprings Retreat
      |Excellent 9.0
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      Experiences on Agoda. Because your room is just the beginning.

      • Exceptional location
      • Lost World of Tambun
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