The Banjaran Hotsprings Retreat
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Location
Excellent
8.9
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Removed from saved list
2017

The Banjaran Hotsprings Retreat

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Excellent
From 790 reviewsSee what guests said
8.7
Recommended by 97% of guests
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Hot tub

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Room choices
9.2
Exceptional
Room comfort & quality
13 travelers are looking at this property right nowBook now before it's too late!
Water Villa
...
  • Lake view
  • 154.86 m²/1667 ft²
  • 1 king bed
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Lake Villa
...
  • Lake view
  • 81.07 m²/873 ft²
  • 1 king bed
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Garden Villa
...
  • Garden view
  • 260.86 m²/2808 ft²
  • 1 king bed
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Villa Garden View
...
  • 261 m²/2809 ft²
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Real reviews from real guests

Agoda Reviews (790)Booking.com Reviews (689)
8.7
Excellent
Filter by guest type:
Cleanliness9.1
Facilities9.2
Location8.9
Room comfort and quality9.2
Service9.4
Value for money7.9
Provided by verified guests of Agoda
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Showing 632 verified guest comments
12345
10.0
Chen from Singapore
Couple
Garden Villa
Stayed 1 night in April 2018
Exceptional”
Limestone caves and hotspring stood out for us. The staff service was excellent. However, the breakfast was a bit too simple.
Reviewed April 12, 2018
Dear Esteemed Guest, Thank you for your review. We are glad that you had a great stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations
Responded April 14, 2018
The Banjaran Hotsprings Retreat
9.6
ALOYSIUS from Singapore
Group
Lake Villa
Stayed 1 night in March 2018
The Place is Excellent and it was amazing experience staff very friendly even the Operation Director”
Excellent and Highly recommendable
Reviewed April 11, 2018
Dear Esteemed Guest, Thank you for your review. We are glad that you had a great stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations
Responded April 14, 2018
The Banjaran Hotsprings Retreat
9.2
Noor from Malaysia
Couple
Lake Villa
Stayed 1 night in April 2018
Exceptional”
very nice place, will come again .
Reviewed April 10, 2018
Dear Esteemed Guest, Thank you for your review. We are glad that you had a great stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations
Responded April 14, 2018
The Banjaran Hotsprings Retreat
10.0
swee from Malaysia
Couple
Lake Villa
Stayed 2 nights in March 2018
Silver anniversary”
Fantastic facilities , clean , good food , amazing dining experience in Jeff's Cellar , the waiter / waitress provided excellent services both Pomelo and Jeff's. My villa bed was decorated with rose petals with the word 'I 💜 U' and a surprise cake with 'Happy 25th wedding anniversary' greeting. The Jeff's chef also surprise us with at the end of our dinner course wishing us Happy 25th wedding anniversary on our desserts plate! We had a memorable stay and really enjoyed our time here. For those who are rushing to airport i recommend you book the buggy one hour ahead of your departure time as during busy period the buggy will not be able to fetch you on the time you book . I waited for half an hour for the buggy , lucky i am not flying back !
Reviewed April 02, 2018
Dear Esteemed Guest, Thank you for staying with us and sharing your review. We are glad that you had enjoyed your 25th wedding anniversary stay. We are sorry that there was a delay in the waiting time for the buggy which was unusual, however during your departure we had a very high demand of buggy requests unfortunately which resulted the wait. We look forward to seeing you again in the near future. Thank you. Best Regards, Raymond Koh Director of Operations
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The Banjaran Hotsprings Retreat
10.0
Ying from Singapore
Couple
Lake Villa
Stayed 2 nights in March 2018
Magical!”
It is an awesome resort, can’t wait to be back soon enough! It’s 20min drive from the city, which is part of the allure as its surrounded by limestone mountains and is as serene as can be.
Reviewed April 01, 2018
Dear Esteemed Guest, Thank you for your perfect review. We are glad that you had a great stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations
Responded April 02, 2018
The Banjaran Hotsprings Retreat
9.6
Gill from United Kingdom
Couple
Lake Villa
Stayed 3 nights in March 2018
Unique experience”
What a fantastic adventure! It was a great experience for the mind, body and soul. It's in the rainforest so expect to get bitten by mosquitoes, take plenty of protection. One drawback in the room was hanging wet bathing wear and considering you're in hot springs or the pool a lot of the time, it would be useful. Food was pricey & coming from Thailand, got confused with currency & ended up spending 577 myr (about 120 gbp) on a sea food dinner which was good but not exceptional. On the whole though a great experience.
Reviewed March 27, 2018
Dear Esteemed Guest, Thank you for sharing your review. We had noted on your suggestion for our review. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations
Responded March 28, 2018
The Banjaran Hotsprings Retreat
9.2
Thecia from Malaysia
Couple
Lake Villa
Stayed 1 night in March 2018
Exceptional”
The place was clean and nice. The facilities was as stated.
Reviewed March 27, 2018
Dear Esteemed Guest, Thank you for sharing your review. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations
Responded March 28, 2018
The Banjaran Hotsprings Retreat
10.0
mei from Malaysia
Couple
Lake Villa
Stayed 1 night in March 2018
perfect enviroment”
The enviroment is perfect and totally relax. Staff very friendly and helpful. They also realized my boyfriend's birthday and prepared a birthday cake for him. Thanks a lot. Will definitely come back again.
Reviewed March 26, 2018
Dear Esteemed Guest, Thank you for sharing your perfect review. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations
Responded March 28, 2018
The Banjaran Hotsprings Retreat
9.2
Kelvin from Malaysia
Couple
Water Villa
Stayed 1 night in March 2018
Perferct”
Friendly staffs with smile on face always !
Reviewed March 26, 2018
Dear Esteemed Guest, Thank you for sharing your review. We look forward to seeing you again. Best Regards, Raymond Koh Director of Operations
Responded March 28, 2018
The Banjaran Hotsprings Retreat
9.2
Felicia from Malaysia
Couple
Lake Villa
Stayed 1 night in October 2017
Exceptional”
We were greeted with a warm welcome by the staff the moment we arrived. They also managed to arrange a special birthday surprise as requested. Our butler also gave us a tour around the area and we absolutely enjoyed the facilities & experience :)
Reviewed March 19, 2018
Dear Esteemed Guest, Thank you for your comments. We are glad that you had a great stay and we look forward to seeing you again. Best regards, Raymond Koh Director of Operations
Responded March 25, 2018
The Banjaran Hotsprings Retreat
12345
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