Excellent 8.5
Based on 467 reviews

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About this property


Ideally sitting amidst a tropical jungle, this harmonious and peaceful property is a great escape. A sanctuary indeed, The Banjaran Hotsprings Retreat offers wellness, longevity, rejuvenation, and detox treatments. Guests can visit the panoramic cliffs surrounding the property, magnificent waterfalls, take a dip in a private Balinese pool, or even take a walk to explore this amazing property. The Banjaran Hotsprings Retreat boasts 25 spacious, luxurious villas that are secluded in gardens, while some rest on the water, and most feature spacious balconies that overlook the water canal. Simply a magical and fascinating resort, guests will definitely be at peace during their stay at The Banjaran Hotsprings Retreat .
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Spa
  • Steamroom
  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Coffee/tea maker
  • Complimentary bottled water
  • Mini bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • Laundry service
  • Safety deposit boxes
  • Smoking area


  • Pets allowed

Languages spoken

  • English
  • Chinese [Mandarin]
  • Malay
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The minimum age required to stay at this property is 12 years.

  • Minimum age of guests is: 18 year(s).
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 160 MYR
Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 15 km
Distance to Airport: 15 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 1
Number of Restaurants: 1
Number of Rooms : 25
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Built: 2009
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Verified traveler reviews

Filter by traveler type

based on 467 reviews
  • Cleanliness 9.0
  • Facilities 9.2
  • Location 8.8
  • Room comfort and quality 9.2
  • Service 9.3
  • Value for money 7.6
  • Food and dining 6.9
Sort by

Shazzy from Malaysia
Garden Villa
Stayed 1 night in September 2016
Thank you for the superb dinner and room preparation for the birthday treat
Nice room perfect ambience great food at the cellar
Reviewed October 20, 2016

Ang from Malaysia
Water Villa
Stayed 1 night in October 2016
Great getaway for us
Everything was great except for the breakfast.....rm150 per pax is not worth the money with the provided food....fyi our breakfast doesnt come with the room
Reviewed October 13, 2016

Sonia from Indonesia
Water Villa
Stayed 1 night in September 2016
A relaxing resort for couple.
A lovely resort for couple. No children are allowed in this resort. Spacious villa, nice pool and jacuzzi. Jeff's cellar is a good place to relax after dinner, it was amazing old cave. Good experience staying at this resort. Massage is good but expensive compared to similar 5 star resorts like Pangkor Laut, Tanjong Jara, Gaya Island.
Reviewed October 11, 2016

Dee from Malaysia
Garden Villa
Stayed 1 night in October 2016
Great ambient and nice environment
Hotel package include entrance ticket to Tambun water park which is a add on value. Hotel has very nice ambient and harmony. Just that it is a bit pricey.
Reviewed October 09, 2016

May from United Kingdom
Garden Villa
Stayed 2 nights in September 2016
Very good hotel
Had two nights initially but extended two more nights as the hotel has so many to offer! We would definitely go back!
Reviewed October 09, 2016

KAIYING from New Zealand
Water Villa
Stayed 1 night in September 2016
Well intentioned staff try to make up for lacklustre resort
Book a night at Banjaran ahead of a morning wedding at the resort. The lighting in the villa was not good so it was dim most of the time (limited natural sunlight), there were black ants everywhere in the toilet (including on the rim), the swimming pool was not very clean. Most unimpressed with the quality of the food. The website says the restaurant serves local, healthy cuisine, but all the noodles were overcooked and very salty and always took more than 30min to arrive. There was also an incident where our door lock did not work so we had to wait while security arrived and they just climbed over the wall into our villa to open the door from the inside (didn't make us feel very safe at all). I would not go back there again.
Reviewed October 05, 2016

Woon from Malaysia
Water Villa
Stayed 1 night in October 2016
Everything's great, except the food
Everthing about this hotel is excellent, except the food which is overpriced and mediocre. The only negative on a perfect night stay
Reviewed October 04, 2016

Lai from Hong Kong
Water Villa
Stayed 3 nights in January 2016
Wonderful experience
Excellent services
Reviewed October 03, 2016

Edward from Malaysia
Water Villa
Stayed 1 night in September 2016
Perfect getaway
Best place for a peaceful getaway.
Reviewed October 03, 2016

Kee from Malaysia
Water Villa
Stayed 1 night in May 2016
Relaxing place
Nothing to complaint except too many mosquitos .
Reviewed September 29, 2016


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