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The Bay Hotel
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Interior view
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Swimming pool
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Swimming pool
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9.7 Exceptional location
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9.7Location
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Excellent
From 30 reviewsSee what guests said
8.6
100% would recommend to a friend
  • Airport transfer

  • 20 meters to the beach

  • Sauna

  • Steamroom

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Room choices
Penthouse Suite with Sea View
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  • 160 m²/1722 ft²
  • Bathtub
  • 1 super king bed
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Suite - Sea View
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  • Sea view
  • 90 m²/969 ft²
  • 2 single beds and 1 king be...
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Premier Room Balcony Access
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  • Mountain view
  • 54 m²/581 ft²
  • 2 single beds and 1 king be...
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Luxury Sea View
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  • Sea view
  • 60 m²/646 ft²
  • 1 king bed
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Cabana
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  • Ocean view
  • 54 m²/581 ft²
  • 2 single beds and 1 king be...
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Double or Twin Room with Mountain View
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  • 50 m²/538 ft²
  • Non-smoking
  • 2 single beds and 1 king be...
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Classic
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  • Pool view
  • 44 m²/474 ft²
  • 2 single beds and 1 king be...
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Verified guest reviews

Agoda Reviews (30)Booking.com Reviews (643)
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Cleanliness8.7
Facilities8.6
Location9.7
Room comfort and quality8.5
Service8.2
Value for money8.0
Provided by verified guests of Agoda
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Room type
Double or Twin Room with Mountain View
Classic
Premier Room Balcony Access
Cabana
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Showing 25 verified guest comments
123
8.0
Daniel from South Africa
Business traveler
Premier Room Balcony Access
Stayed 1 night in July 2017
Great venue, terrible crowd.
The locals in their super tight kiddies t-shirts with their bulging, spray tanned bodies and their shaven forearms... its hilarious, but not in a good way.
Reviewed August 29, 2017
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9.2
GEORGE from South Africa
Couple
Double or Twin Room with Mountain View
Stayed 7 nights in July 2017
Exceptional
Housekeeping and cleaning of room and bathroom needs upgrading. Dirty glasses left in room, used facecloth, hair in bath and small papers not picked up off carpet.
Reviewed July 20, 2017
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8.8
Elton from South Africa
Family with teens
Classic
Stayed 4 nights in July 2017
Excellent location, wonderful staff
Ideal location, great amenities with an on site gym, pool, etc. Staff were all very welcoming, greeting all the time, and very attentive to all our needs, including our late night room service! Breakfast was great with a beautiful view over the beach and sea. Only drawback was housekeeping wasn't super. Some used glasses. left behind and room not 100% clean one day. Also no face and hand towels after the first day.... Otherwise no complaints at all. Definitely will be back.
Reviewed July 18, 2017
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8.0
Allan from South Africa
Couple
Double or Twin Room with Mountain View
Stayed 1 night in May 2017
Mixed feelings
Our stay started badly with our name not being on the "list" so took a while to get into the parking. Eventually got to reception and the booking was found. As an apology we were upgraded to a sea facing room. Room itself was very nice and the views spectacular. Only negative was that the bathroom was very dated. Ordered a bottle of wine from room service but were told that as it is off season they only had 1 brand. Not the one we were looking for. Pressed them a little and they managed to find 1 additional brand that we eventually ordered. As we were enjoying the magnificent sunset we opted to order dinner in our room. Ordered a starter Calamari, starter Feta triangles, main sirloin steak and dessert chocolate brownie. Calamari and steak delivered first. Calamari was ice cold. Steak was like rubber. About 10 - 15 min later the remainder of the meal was delivered. Feta triangles very good but the brownie was so dry left it after 1 mouthful. Next morning went down for the breakfast. Both ordered omelettes. Probably the driest, tasteless omelettes we have ever had. Restaurant manager came past to ask how everything had been. We told him we were very disappointed by the food, both the previous evening and at breakfast. He was very responsive and returned about 10 minutes later with vouchers for R 300. Not the reason I complained. I would far rather have had good food than a voucher for food that I am not rushing to eat again. Generally a very disappointing stay at this hotel.
Reviewed May 22, 2017
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10.0
Kate from United Arab Emirates
Solo traveler
Premier Room Balcony Access
Stayed 1 night in April 2017
One of the best hotels I've ever stayed in
Everything about this hotel was perfect - amazing retro Miami vibe, beautiful decor, quiet at night, fantastic pool, and the most wonderful helpful staff in all of Cape Town. Everyone made me feel very welcome, and it was hip and trendy - like the retro-cool version of the W in Barcelona. I wish I could have stayed a month. I will definitely be back.
Reviewed May 02, 2017
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9.2
Daniel from Sweden
Couple
Cabana
Stayed 3 nights in November 2016
Fantastic location
The Hotel is located opposite Camps Bay beach, which is perfect if you can tear yourself away from the poolside. The hotel has a great view overlooking the beach, and is conveniently located on the hop-on-hop-off sightseeing bus tour (red line) which stops just outside the hotel. My wife and I stayed here for our wedding anniversary and found staff very helpful in making our stay a romantic and memorable occassion by arranging champagne & flowers in our room when we returned from a day of sightseeing in the city, and making dinner arrangements at a fine restaurant in the city at a time when most restaurants are fully booked weeks or months in advance. Many thanks!
Reviewed November 29, 2016
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9.6
Stephen from United Kingdom
Couple
Double or Twin Room with Mountain View
Stayed 5 nights in October 2016
Fantastic location right on the beach!
1) Great location 2) Staff were very helpful 3) Breakfast with a view was a highlight every morning 4) Really good base from which to explore cape town and beyond
Reviewed October 26, 2016
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10.0
Michael from United States
Couple
Cabana
Stayed 3 nights in October 2016
The only spot to consider in Camps Bay
This was our first visit to SA. We have traveled around the world and stayed in many hotels as well. The Bay Hotel has fantastic location just across from the beach. Yes, the water is cold but it was wonderful to be able to get a bike and ride it all the way to the V&A and take a taxi back. We went for morning and afternoon beach strolls. It is surrounded by some of the best restaurants in town. But their own menu is fantastic. We stayed three nights and had lunch there three times. We did reserve a Cabana Room #142 which we would do again. In fact I would recommend you stay at any of the cabanas numbered 140-142. Ours happened to be the end unit. Lunch by the caban's front deck was a 10. We also loved going to the Traders Cigar Lounge to close out the night. Thank you Ashraf, Papi, Andre and all the staff for making our Anniversary trip such a memorable experience.
Reviewed October 11, 2016
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10.0
Malcolm from United States
Couple
Cabana
Stayed 3 nights in September 2016
Bay Camps Nay
Awesome all round
Reviewed September 26, 2016
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3.6
Timothy from South Africa
Couple
Premier Room Balcony Access
Stayed 1 night in June 2016
Lies lies lies
We had a very disappointing stay at the Bay Hotel, and despite receiving a full refund I still think it is important to rate them online. The hotel is dated, but you can forgive that for the fantastic location. We had no water our entire stay, and to make matters even worse, the staff at the hotel repeatedly tried to blame it on there being "no hot water in Camps Bay", not being ignorant I questioned them on this, and eventually they denied saying it, and admitted it was a maintenance issue on their side. At one point the receptionist claimed to be the general manager on the phone, before completely changing her story. It's bad enough if you have a maintenance issue, but to then lie to your guests about it to try make it look like a municipal issue, not your out of date infrastructure, is just unacceptable.
Reviewed June 19, 2016
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