11 Dec 2018
Tuesday
12 Dec 2018
Wednesday
2 adults
1 room
10.0
Exceptional"Spacious and good bed."
winnie
|
April 2, 2018
See map
Excellent
Location
8.6
Removed from saved list
What guests are saying:
Services is good
Pros Good location
Con ask for late checkout during check in staff agree check out late but never fulfill their promise staff keep chasing on phone to check out to check out bf should add more spread..
I love BCC. Beautiful & spacious hotel.. will keep on coming back.
Very satusfied, convenient location, clean, spacious and staff are polite and helpful
We had a great time...
Nice hotel. The room was spacious, very satisfied . It was clean, the bathroom was spacious. Location next to BCS mall and the foodcourt, very easy to find food. We always stay here whenever we visited Batam.
Pro:Good location near shopping, con: cannot use grab
Spacious room, friendly staff. Although long waiting time for check-ins. Mall is just next door.
Hotel have own taxi which expensive, cannot use grab service in the hotel.
Walking distance from BCS Mall. Very easy to grab things before going back. Hotel room is spacious & clean.
The BCC Hotel & Residence
- 920 meters from city center
From 6835 reviewsSee what guests said
7.8
/
10
Excellent room comfort and quality
8.0
Recommended by 82% of guests
| Value for money | 7.9 |
| Location rating | 8.6 |
| Nearest airport | Hang Nadim Airport (BTH) - Indonesia |
| Distance to airport | 11.5 km |
Airport transfer
Located in heart of Batam Island
Free Wi-Fi in all rooms!
Sauna
Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Booked 15 times since yesterday | 29 travelers are looking at this property right now
See photos and details
Apartment 3 Bedrooms
...
- Room size: 98 m²/1055 ft²
- City view
- 2 single beds and 2 double ...
Enter dates to see prices
See photos and details
Apartment 2 Bedrooms
...
- Room size: 72 m²/775 ft²
- City view
- 2 single beds and 1 king be...
Enter dates to see prices
See photos and details
Apartment 6 Adults
...
- Room size: 142 m²/1528 ft²
- City view
- 2 single beds and 1 queen b...
Enter dates to see prices
See photos and details
Deluxe Twin
...
- Room size: 32 m²/344 ft²
- City view
- 2 single beds
Enter dates to see prices
See photos and details
Suite
...
- Room size: 78 m²/840 ft²
- Ocean view
- 1 king bed
Enter dates to see prices
See photos and details
Executive Deluxe King
...
- Room size: 42 m²/452 ft²
- City view
- 1 king bed
Enter dates to see prices
See photos and details
Premiere Suite
...
- Room size: 62 m²/667 ft²
- City view
- 1 king bed and 1 sofa bed
Enter dates to see prices
See photos and details
Executive Deluxe Twin
...
- Room size: 42 m²/452 ft²
- City view
- 2 single beds
Enter dates to see prices
See photos and details
Premiere
...
- Room size: 62 m²/667 ft²
- City view
- 1 king bed and 1 sofa bed
Enter dates to see prices
See photos and details
Royal Suite Room
...
- Room size: 152 m²/1636 ft²
- City view
- 1 king bed
Enter dates to see prices
Have a question for The BCC Hotel & Residence?
What people love about the property
- 9.6Exceptional
"Big spacious comfortable clean & cozy rooms"
marliana
|
January 16, 2018
- 9.6Exceptional
"Big,spacious comfortable cozy & clean rooms"
marliana
|
January 16, 2018
- 9.6Exceptional
"Very pleasant stay"
marliana
|
January 16, 2018
Compare to other recommended properties
 The BCC Hotel & Residence | Best value!  |  |  | |
| Guest rating | Very good 6830 reviews 7.8 Location 8.6 | Excellent 4483 reviews 8.1 Location 8.2 | Very good 2039 reviews 7.6 Location 7.8 | Excellent 2328 reviews 8.6 Location 8.9 |
| Neighborhood | Nagoya | Nagoya | Nagoya | Nagoya |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
9.2
Exceptional"Overall staff were friendly and definitely will come back."
suliana
|
February 17, 2018
An overview
Offering quality accommodations in the shopping, restaurants, spas district of Batam Island, The BCC Hotel & Residence is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Batam City Mall, Rumah Sakit St Elisabeth, Batam Medical Centre.
The facilities and services provided by The BCC Hotel & Residence ensure a pleasant stay for guests. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas.
The BCC Hotel & Residence is home to 227 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, complimentary tea, dressing room, free welcome drink, mirror. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, sauna, outdoor pool, spa, massage. When you are looking for comfortable and convenient accommodations in Batam Island, make The BCC Hotel & Residence your home away from home.
The facilities and services provided by The BCC Hotel & Residence ensure a pleasant stay for guests. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas.
The BCC Hotel & Residence is home to 227 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, complimentary tea, dressing room, free welcome drink, mirror. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, sauna, outdoor pool, spa, massage. When you are looking for comfortable and convenient accommodations in Batam Island, make The BCC Hotel & Residence your home away from home.
Show less
Nearest essentials
Airports
Hang Nadim Airport (BTH) - Indonesia
11.5 km
24 minutes
Changi International Airport (SIN) - Singapore
24.6 km
Hospital or clinic
Rumah Sakit St Elisabeth
710 m
Shopping
Nagoya Hill Shopping Mall
1.5 km
Convenience store
Circle K
170 m
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less
What they offer
9.6
Exceptional"Excellent Breakfast . Good"
KOK H.
|
February 26, 2018
Popular facilities
- Fitness center
- Spa
- Swimming pool [outdoor]
Languages spoken
- English
- Chinese [Mandarin]
- Malay
- Chinese [Cantonese]
- Indonesian
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Sauna
- Swimming pool [outdoor]
- Karaoke
- Spa
- Massage
- Steamroom
Dining, drinking, and snacking
- Bar
- Poolside bar
- Restaurants
- Coffee shop
- Restaurant [halal]
- Room service [24-hour]
Services and conveniences
- Cash withdrawal
- Doorman
- Luggage storage
- Concierge
- Dry cleaning
- Safety deposit boxes
- Currency exchange
- Infirmary
- Shrine
- Daily housekeeping
- Laundry service
- Smoking area
For the kids
- Babysitting service
- Kids club
- Family room
- Swimming pool [kids]
Access
- Check-in [24-hour]
- Front desk [24-hour]
- Security [24-hour]
- Elevator
- Pets allowed
- Wheelchair accessible
Getting around
- Airport transfer
- Car park [on-site]
- Taxi service
- Car park [free of charge]
- Rental car
- Car park [nearby]
- Shuttle service
Available in all rooms
- Air conditioning
- Hair dryer
- Free bottled water
- Shower
Show less
Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-12 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 13 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Show less
Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
Getting around
Travel time to airport (minutes): 30
Extras
Breakfast charge (unless included in room price): 8 USD
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 28
Number of restaurants: 2
Number of rooms : 227
Room voltage: 220
Year property opened: 2012
Show less
Real reviews from real guests
Agoda Reviews (6835)Booking.com Reviews (761)
7.8
/
10
Very good
Provided by verified guests of 
All languages
All guests (6835)
All room types
Showing 4957 verified guest comments
12345
8.0
Excellent
Shu from Singapore
Couple
Deluxe Twin
Stayed 1 night in December 2018
The hotel is conveniently located - mostly within walking distant .”
The counter staff was polite, courteous and friendly. It s interior is abit dim and the room which I had was old. The window panes were dirty but the room was neat.
The breakfast was good with very attentive waiter and waitress. The Chef, captain and waiter always ensure that the food and drinks are quickly topped up..
Reviewed December 06, 2018
Did you find this review helpful?|
8.4
Excellent
TEO from Singapore
Group
Apartment 3 Bedrooms
Stayed 1 night in December 2018
Return customer ”
Not too bad. Returned customer this time round. But just that during the check-in and out take quite sometime and happened to know that they assigned same room to different group where they came to the counter for some feedbacks... Erm. Just be extra careful in future. Nevertheless, overall is good but probably they should put in more effort for their rooms maintainance. :)
Reviewed December 10, 2018
Did you find this review helpful?|
8.0
Excellent
Choon from Singapore
Family with young children
Apartment 2 Bedrooms
Stayed 1 night in November 2018
Very good”
Very good location with shopping mall, supermarket, massage parlours and food court just within walking distance. Breakfast varieties should be more. Have experience a couple of time whereby the room key have some sensor issue and can't open the room door.
Reviewed December 04, 2018
Did you find this review helpful?|
8.0
Excellent
Nur from Singapore
Family with young children
Apartment 3 Bedrooms
Stayed 2 nights in September 2018
it was great”
there's many little cockroaches... hope the hotel management does something about it.
Reviewed December 10, 2018
Did you find this review helpful?|
8.0
Excellent
Robert from Singapore
Group
Apartment 6 Adults
Stayed 1 night in November 2018
Great location”
The location is very good as it's just behind BCS Mall and nearby there's an food court called A2 with a variety of food. For Cleaniess wise, the bath towel is quite old. Need maintenace also for the aircon and furniture.
Reviewed November 21, 2018
Did you find this review helpful?|
8.8
Excellent
Mohamad from Singapore
Couple
Executive Deluxe King
Stayed 2 nights in November 2018
A Long awaited getaway”
Pros:
- Room on the high floor with a great view of the city
- Room is clean
Cons:
- Gym facilities need repairs or an upgrade,
Some of the equipment are damaged and not safe to be use
- Breakfast variety is not much different for the 2 days
- Toiletries rack in the shower was damaged
Reviewed November 13, 2018
Did you find this review helpful?|
3.6
Leong from Singapore
Family with young children
Apartment 6 Adults
Stayed 2 nights in November 2017
Poorly maintained apartment”
Stayed at the 3 bedroom apartment and it was poorly maintain. The kitchen and toilets' sinks were choked and water leak on the floor. Water still leak to the floor, even after the maintenance guys has clear the choke. On the first night, all power was cut off in the apartment, and we were left without air-con and lights for an hour, while the maintenance guys try to fix the circuit breaker. My husband had to request twice from the front desk to change to another room. The maintenance guys are still figuring out the cause of the power shutdown when we left with our package luggage to the new room. I do not recommend this hotel especially when I have a one year old child and elderly people with me.
Reviewed December 10, 2018
Did you find this review helpful?|
7.6
Very good
Thean from Singapore
Family with young children
Executive Deluxe King
Stayed 2 nights in December 2018
Breakfast charge for child ”
We stayed 2 nights and generally happy with our stay. We wish though that the hotel was upfront and state in their room rates on the Agoda booking platform that the child staying with the parents would be free, but breakfast for the child will be chargeable.
Reviewed December 04, 2018
Did you find this review helpful?|
7.6
Very good
Nur from Singapore
Family with young children
Apartment 6 Adults
Stayed 1 night in December 2018
Near to BCS Mall”
Apartment was great and clean. I didn't found any cockroaches in my apartment. The only things was upset me and family is that we reach at 1400hrs and the reception told us our room was not ready and ask to come back at 1500hrs. We came back at 1515hrs and still our room is not ready. Told reception since we check in late could we check out late too? Reception replied latest 1230 after 1230 additional charges will occur. We don't bother to argue since there's a lot of family waiting for their room to be ready. About 1545 only our room ia ready.
Reviewed December 03, 2018
Did you find this review helpful?|
6.8
Good
Wahidah from Singapore
Family with young children
Apartment 2 Bedrooms
Stayed 1 night in November 2018
found baby cockroaches in the rooms”
this is my 1st time at The BCC hotel & Resindence. 2 bedroom hotel. All okay except there is baby cockroaches around the toilet, rooms & living room. As only for 1 night, me & family just have a good sleep n check out next day.
Reviewed December 03, 2018
Did you find this review helpful?|
8.4
Excellent
Nor from Singapore
Family with young children
Apartment 2 Bedrooms
Stayed 2 nights in November 2018
Upgrade the spa standard”
Given the high reputation that BCC hotel have, it will be more pleasant if BCC hotel can start to focus to increase their standard on their spa facilities.... its quite unbalanced currently having a high reputation hotel but having a below average standard spa..
Reviewed November 28, 2018
Did you find this review helpful?|
9.2
Exceptional
Yida from Singapore
Couple
Executive Deluxe King
Stayed 3 nights in November 2018
Very satisfied with our stay ”
The staff was helpful throughout our stay. Hotel was just 5 mins away from BCS mall and a coffee shop that offers an abundance of food. The room was huge and very worth the money. Overall a very good experience!
Reviewed November 28, 2018
Did you find this review helpful?|
6.0
Masni from Singapore
Family with teens
Executive Deluxe King
Stayed 3 nights in November 2018
Dissapointing stay at BCC”
This time round BCC has disappoint my family. Breakfast was bad, lift was as usual, very slow. Toilet bathing area water leaks out and the whole floor was wet. Nails popped out from the joint area carpet and the wooden floor. Probably not going to BCC for our next trip till I hear better review from others.
Reviewed November 27, 2018
Did you find this review helpful?|
8.4
Excellent
Chor from Singapore
Family with young children
Apartment 2 Bedrooms
Stayed 1 night in November 2018
Excellent”
Location is convenient. Staff are helpful. Breakfast is great.
But Hotel needs touch up to the room facilities.... cracked sink, master bed room toilet should install glass door to prevent water flowing out.
Found many baby cockroaches too.
Reviewed November 27, 2018
Did you find this review helpful?|
9.2
Exceptional
Joanna from Singapore
Couple
Apartment 2 Bedrooms
Stayed 2 nights in December 2018
Convinient”
Easy access to eateries as well as shopping mall. Reception staff is friendly as well
Reviewed December 05, 2018
Did you find this review helpful?|
8.8
Excellent
Michelle from Singapore
Family with young children
Apartment 2 Bedrooms
Stayed 2 nights in December 2018
Overal was good . ”
We didn’t know there is not including breakfast.
Reviewed December 10, 2018
Did you find this review helpful?|
8.4
Excellent
Arinah from Singapore
Couple
Executive Deluxe King
Stayed 4 nights in November 2018
SHADY SPA”
PROS- Clean rooms and toilet,of Big and comfy bed. Room is huge! and plenty of tv channels to choose from. Swimming pool was clean and nice, the depth was just nice to have a good swim. 5 mins walk to BCS MALL , spend a good 4 days here and i love it!!
CONS -No such thing as early check in for this hotel,always full. Can't get the hotel to help call to Singapore, they should allow this and charge guests. Honestly i was expecting more from a hotel that is always full when it comes to the breakfast. The breakfast was a let down,id rather eat out seriously. Breakfast area was so small therefore on a busy weekend , its so noisy. Take note that u can do a paid upgrade as they do not have rooms. Housekeeping didnt bother to change to a new tissue holder and gave us a torn and run down one, rooms are wearing out.
Reviewed November 10, 2018
Did you find this review helpful?|
8.4
Excellent
James from Singapore
Solo traveler
Executive Deluxe King
Stayed 2 nights in October 2018
Age seems to have catch up with the hotel facility in room and outside room”
Age seems to have catch up with the hotel facility in room and outside room. Room is clean. This time the air con is cool. I am surprise, it was very hot last time. The room has large space between the TV and bed. The floor is carpet, so if u intend to sit on the floor, I suggest bring a matt. Shower pressure is ok and got hot water. The swimming pool really need some tender maintain, quite slippery/oily on the walls and floor. Breakfast is very good and all staff are friendly. The hotel say cannot use internet taxi at lobby, so cant use grab or etc. don’t wish to get into problem with the taxi (this is a neg point for me). It near to BCS mall and A2 food court (positive point for me). The lift is slow. Hotel does not allow grab-food driver to deliver food to my room, so I have to go down to lobby to collect from driver (neg point for me). Overall, I feel it is great stay. Will come back when price is right at agoda. Good hotel, recommended.
Reviewed October 29, 2018
Did you find this review helpful?|
8.4
Excellent
Hui from Singapore
Couple
Executive Deluxe King
Stayed 1 night in August 2018
Wow!”
This was not the usual hotel I stay when I am in Batam. My regular was kind of sold out. Only left with the more expensive rooms which I find not worth since it was only overnight. So decided to stay here. The hotel entrance no doubt a little out. But the hotel staff was courteous and very near to the shopping area s.
Reviewed October 07, 2018
Did you find this review helpful?|
10.0
Exceptional
Chen from Malaysia
Couple
Executive Deluxe King
Stayed 1 night in May 2018
Exceptional”
good
Reviewed December 09, 2018
Did you find this review helpful?|
12345
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location