Location rating score
"Great location with plenty plenty of shopping and food around."
Shwu - March 16, 2020
Is a great place for stay night and enjoy the center of Batam, is near to BCS and food is to be found nearby.
Chatryn | May 6, 2019
Easy check in and out, and staff opened the door and greeted us whenever we went in or out of the hotel.
Shwu | March 16, 2020
It a good location and staff is polite but we cannot call Grab or Gojek compare to other hotels.
Kok | March 1, 2020
Staff was helpful to accommodate to our request and didn't take long before getting our room.
Natasha | March 11, 2020
There's also many massage palour and eateries to choose from, just across the street.
WAN | March 9, 2020
Good location - within walking distance to both bcs mall and grand batam mall.
Natasha | March 11, 2020
Located in heart of Batam Island
Free Wi-Fi in all rooms!
|Value for money||7.9|
|Nearest airport||Hang Nadim Airport (BTH) - Indonesia|
|Distance to airport||12.2 km|
Wake up to a great buffet breakfast at The BCC Hotel & Residence. Adults can enjoy breakfast offered with an additional charge of 100000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
The BCC Hotel & Residence features 3 on-site restaurants for your dining convenience. Asian cuisine is available for guests. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.
Large events and gatherings such as weddings can be hosted at The BCC Hotel & Residence.
On-site venues and convenient event services make The BCC Hotel & Residence an ideal choice for hosting events such as conferences and meetings. The 2 venues can accommodate you and your guests. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
The BCC Hotel & Residence does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
"Will definitely book again when in Batam."
March 18, 2020
"Near shopping a lot of food round hotel"
February 13, 2020
"Spacious and conveniently located"
March 13, 2020
Offering quality accommodations in the shopping, restaurants, spas district of Batam Island, The BCC Hotel & Residence is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Batam City Mall, Rumah Sakit St Elisabeth, Batam Medical Centre.
The facilities and services provided by The BCC Hotel & Residence ensure a pleasant stay for guests. While lodging at this wonderful property, guests can enjoy 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas.
The BCC Hotel & Residence is home to 227 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, complimentary tea, dressing room, free welcome drink, mirror. Whether you're a fitness enthusiast or are just looking for a way to unwind after a hard day, you will be entertained by top-class recreational facilities such as fitness center, sauna, outdoor pool, spa, massage. When you are looking for comfortable and convenient accommodations in Batam Island, make The BCC Hotel & Residence your home away from home.
"Security is good and service staff were polite."
March 9, 2020
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
The BCC Hotel & Residence
Show reviews that mention
Awesome Location and Very value for money”
here are my comments on the bcc hotel & residence: 1) location awesome location just right beside the bcs mall and a2 food court (operates in the evening). bcs mall also has a stretch of food courts just opposite it. all the shopping harvests can be brought back to the hotel in 3 min. journey to nagoya hills shopping mall is less than 10 min and only costs inr 40k. 2) room we booked a 2 bedroom apartment through agoda. the room was clean and comfortable. mattresses are new and sturdy. only negative thing is the pillow is too high. uncomfortable from sleeping. 3) staff friendly, polite and helpful. 4) breakfast reasonably good for the price that we paid overall, i will definitely be back to this hotel again if i am going back to batam for shopping!
Brand new hotel with splendid genuine service!”
I had stayed with my husband and my parents and brother. A total of 5 adults. I had reserved 02units of the Premier Suite with Jacuzzi. It was a perfect choice. My request of smoking room, high floor and adjoining room was met as they had availability. The hotel is located approx 15mins drive away from Batam Centre Mall. A taxi fare of R.p 50,000 to The BCC Hotel. Next to the hotel is the BCS Mall where Breeks Casual Dining can also be found. In case you require last minute shopping for toiletries, there is a supermarket like Shop n Save here in Singapore. The hotel is brand new that we had to ask for bathrobe from Housekeeping. They mentioned that they had not had the time to place the bathrobe in all the rooms. Nevertheless, it is indeed nice to know that we are one of the few guests staying in the early stage of the opening. The Flora Spa however is a little disappointing. They only have 1 couples room and 2 individual treatment room. Treatments cannot b confirmed on the spot as they do not have a confirmed manpower as the therapists are outsource from outside of the hotel. In the end, we did not patronize the Spa. Overall, the stay at The BCC Hotel & Residences indeed was a great experience and we are looking forward to return again!
Best Hotel at Batam”
Our stay at the BCC Hotel & Residence Batam was, overall, absolutely amazing and without any troubles. The rooms are so spacious, especially for the price, and extremely comfortable. The bathroom is massive, with a great shower (strong and hot), and very clean and well kept. The design of both the hotel rooms and the hotel itself are very modern and comfortable. Staff are friendly and willing to help. The included buffet breakfast is superb - many options including the usual Congee, breads, fruits, custom on-the-spot omelette/eggs and quite a lot more. We've stayed at BCC numerous times already, and would come back again every time.
Best Accommodation for Value!”
My stay at The BCC Hotel & Residence was great. The Executive Deluxe was splendid & worth of value. Getting to the location was easy & with the tight security, it made my stay felt safe. The hotel staffs were friendly & eager to help when I requested for an extra bed; it was prepared & brought up promptly by their housekeeping staffs, whom too were friendly & gracious. Definitely recommend to stay here for anyone travelling to Batam. Would be more than happy to stay here on my next visit to Batam Island
we just stayed in this bcc hotel for a night and regret that we should have stay longer period.... it is a very nice hotel which i would say "maybe the best hotel" in batam indonesia.... it is a new hotel, therefore almost all the furnishment are newly setup. we have an upgrade to the premium room by the reception and the room is huge (the kids were able to play and run around in the room even with an extra bed setup). i guess the deluxe room should be quite huge as well... the breakfast is nice but variety is not too much. it's a mixture of asian & american breakfast style. there is a swimmming pool including a warm water jazzcui; it's quite relaxing to enjoy in the swimming pool. also, there is a gym which is big with all sort of bodybuilding equip, even comes with a room for aerobic. overall, i would say "thumbs up thumbs up & thumb up" for this bcc hotel. i will definitely stay in this hotel again if i am to travel to batam indonesia. cheers....
Great hotel with fantastic staffs”
I booked 4 rooms during the school holidays. Even though it was my first time to Batam, the rest of my family had been there several times but stayed in a different hotel. I chose this hotel because it is new plus all the great reviews I read from the internet. I particularly like the spacious room which has a 5 stars room fittings and ambience. The toilet is huge with a high-end fittings that comes with a bidet. The staffs were all very, very friendly and helpful in particular the front desk staff, Betty. She went extra miles to arrange for our massage appointments and gave us informations about which restaurant to go and where to shop. She was always at breakfast, making sure that everyone is happy. Constantly smiling and always there when we needed help. The room service as well as the 24hr coffee shops served wonderful and tasty food. Breakfast was good. I will definitely pick BCC hotel the next time I go to Batam as I thoroughly enjoyed my stay and will not bother to look at others. I rate this hotel a huge 10.
Our stay was superbly excellent with the fast check in and large accomodation room, large designers rest room. High sky scraper city view. BCC also provide a very nice swimming pool, spa and sauna activities.All the staff are polite , friendly, people orientate. Easy to communicate and respectiful.The room service was also quick to provide the room service and cleaning was done with high skills of experience. The transportation fot to anf fron to the holet and city was quiet easy as the driver provide a friendly and thougher information of thing available in Batam island. His skill in driving was aslo greatful due to taking in consideration of the holet resident passenger that he carries. Our family doesnt have to wait long for his vehicles to pick us up while we awaits in the shopping mall.This shows that he taking high priority into his work.
One of the best hotels in the area”
I'm on a quest to explore the hotels in Batam and i am very satisfied with my stay at BCC Hotel & Residence. The deluxe room i was in was very spacious, the TV was big and sharp and compatible with my laptop via HDMI cable. The hotel staff are very friendly. Special mention to Hardy, the gym trainer and Mona, the bell counter staff. They had welcoming smiles and made me feel right at home. However, the food i ordered for room service was expensive for the quantity that i received. A main dish and drink did not satisfy my hunger. The spa environment could be better decorated too. All in all, i enjoyed my stay here. Locating right next to BCS Mall was a huge plus.
NIce & New Hotel Apartment ”
It'is a perfect place to enjoy the best of life. Located in Batam Island, The nearest Sumatera Island to Singapore, The BCC Hotel & Residence reflects in its architecture and personality of batam's multicultural uniqueness. Drawn with every conceivable luxury, the facility and landscapes portray convenience as the residence's top priority.
Lovely hotel ”
I went to BCC hotel for the first time. Me & my bf went there to have a mini celebration for my b'day. We stayed on the 18th floor (1821). Room was clean, quiet and the view was not bad. We ordered room service twice. The food was really nice. My bf like their caesar salad alot that he ordered twice. Do take note that there is an extra service charge of around 20%-25%. Within the hotel, there is a swimming pool, heated mini pool, gym as well as spa. You could order some food & drinks as there is a counter for ordering. Nearby the hotel, there is a ATM machine where you can withdraw $$$ out if your card has "cirrus" and BCS mall is also nearby. There is a A2 foodcourt next to the hotel. We ordered salad prawns for only SGD5! =D If you need to buy snacks or drinks, there is a supermarket inside BCS mall. For breakfast buffet, some reviews I read were not good. However, in my opinion, the food is alright. Not a lot of variety, but it's really not too bad. Some mentioned that the eggs were not well-cooked, but so far, they were really well-cooked for me & my bf. =)) In summary, this is a nice hotel and I don't mind coming back for a second time. PS. The nearest ferry terminal is at Harbour Bay but you can also choose to stop at Batam Center as well.
Outstanding Hotel in Batam City”
bcc hotel is by far one of the best hotel that i have stayed in batam city. hotel is near harbour bay ferry terminal. and is ideally located at the centre of batam city. i stayed at the 18th floor and the room is huge. it also has a see thru toilet which is perfect for couple going to batam for a massage trip! big lcd tv which has international satellite channels. bcs mall is just a stone throw away from your hotel but i still prefer going to nagoya hill shopping centre. overall a great hotel to stay in and i'll definitely come back again.
Comfortable and Relaxing”
Our stay at the BCC Hotel & Residence Batam was very comfortable, and we would stay there again. The rooms and bathroom are clean, with a modern design. I can't emphasize how SPACIOUS the BCC hotel rooms are. Absolutely amazing. Room service is not as fast as it could be, but the food itself is afforable and very tasty. The BCS Mall is a short 1 minute walk from the BCC hotel, you can see the mall already from the entrance of the hotel. The location is great.
Great location,clean and good value for your money”
we stayed at the bcc hotel for 3d/2n during the cny 2012. we haven't read any reviews about the bcc hotel before our trip to batam so we're not expecting much but to our amazement, it turned out to be a pleasant surprise. the hotel is clean, rooms are clean and spacious. for a premiere room, there are 2 lcd tv (one in the living room and the other one in the bedroom), mini ref, mini-vault, spacious closet, very nice comfort room (if you prefer a premiere room with jacuzzi you may request for it, no extra charge!) free wifi, clean towels, comfy bed and the service staff are nice and very friendly. the one thing i think that needs improvement is how they handle buffet breakfast during peak season. there's not enough table to accomodate all their guests at the same time and maybe they need to add more staff on the restaurant to see if the food/beverage is enough. but overall, the food is great. in addition, they have a nice pool area that has jacuzzi too. they have sauna, steam bath and a gym with new equipments. they also have their own spa but we didn't get the chance to try it because we're already booked at isabella spa.
Value for money, conveniently located near BCS Mall”
Easy check-in, by warm, friendly staff. Location wise, its very conveniently located near BCS Mall which has a small mini market, stores, fashion, small local eateries and the bookstore Gramedia. And it's not very far away from the famous Nagoya Hill Shopping Mall. Only hope they could upgrade the rocky & bumpy road along the 2 small lanes, leading to the main entrance of the hotel. Breakfast selection could be further improved with more varieties. Overall satisfied with our stay at BCC Hotel & Residence.
Next to BCS Mall”
Taxi fare from Harbour bay ferry terminal to BCC hotel cost us IDR60,000 (SGD6). From BCC hotel to Harbour Bay ferry terminal IDR 70,000 (SGD7). Batam has been our every 3 months trip to purchase diapers and groceries. Just ensure if you are staying less than 48hours, your purchase must not be $150 per person or you ended up paying tax upon reaching Singapore. BCC hotel is just next to BCS mall. There are supermarket, bookstore, shops (from kids to adult clothing, shoes, etc) and restaurants (on weekdays there are meal sets for IDR8800, SGD 88CENTS e.g. fried rice, tom yam noodle, Bakso-indonesian fishball noodle, and many more choices!) There's an arcade and train that goes around the shopping mall at level 4 if I'm not wrong. The train ride is $1 per child.
highly recommended ... good location and spacious ”
I enjoyed my stay for 2 days 1 night , first time try this hotel and it's really value for money . just beside not even 5 mins U will reach the BCS shopping mall which is cheap for food , saloon and so on ... unlike Nagoya hill which is abit high range ... from here to batam center ferry terminal is about 15 mins cost 60 k which is reasonable ... at nights, theres food stall under our BCC hotel ..open till late night ... nvr try becos I slept early eheb I wake up at 12am look down from my room and it still open and crowded... massage only right opp BCS mall ...
Huge Hotel Room in a Great Location”
The rooms are spacious- a deluxe room can easily fit 4 people. The bathroom is also huge, with ample counter space to put all your toiletries. BCC Hotel is conveniently located next to the 2nd biggest mall in Batam (albeit there's nothing much to do in the mall). There is a hawker equivalent just behind the hotel which makes it convenient to grab cheap food any time of the day. The staff service is great. They can actually comprehend and speak decent English, which is pretty hard to come by in Batam. However, we were terribly disappointed with the room service though. The food was obviously poorly made and tasted very bland. That aside, this is a great hotel for the amount paid.
Unexpected experience ”
All this while i n hubby always book BCC whenever we go to batam, also recommended to our friends, we quiet regulars there, once a mth or twice a month we will go to batam, but this time round on Ramadhan, we bring our kids and book for 2 bedrooms apartment, when we check in, i dont q like it with the place, not really clean, rusty, and the furniture q old, the flooring peeling off, but I try to bare with it as we need to have a bonding with them. I’m working in 5 starts hotel in SG, so i’m very particular with a lot of thing, till to the extend I ‘m a kind of try not to go to the toilet frequently, my kids keep on knock my room door tk use toilet as they say alot of cockroaches in the toilet, i still chill. 2nd day wen my daughter-taking shower, the water is rusty and I call reception-to change to 2 hotel room due to all the bad experience. They agree to change us to 2 hotel room side by side without question ask. Overall after the bad experience We had during our stay in the apartment, the staff make our day by changing us with the hotel Room... excellent and speedy service recovery... Tq BCC staff...
Great huge room with perfect location!”
This hotel is very convenient and is one of the best hotels in Batam. I have stayed in Golden View, KTM Resort & Harris Waterfront before. Although every hotel's selling point is different but i'm truly impressed with BCC Hotel with their room & convenient spot. Just a mere 2 min walk to the open food court next to it where u can get to eat different kinds of food just like in Singapore. A taxi ride to Nagoya Hill Shopping Mall is also about 15 min away if you are bored with the older BCS Mall opposite BCC Hotel. Plentiful of choices for you!
Value for money”
The only reason I chose BCC was because it is conveniently located beside BCS mall and they are nearby massage/spas well rated by tripadvisor. For Muslims tourist, please don't eat at the A2 food court just behind the hotel if you are conservative about the halal quality of the food. Taxi Fare: From BTC ferry terminal to BCC hotel: Rp 70,000-80,000 From BCC hotel to Nagoya Mall or Nagoya area: Rp 50,000 onwards If you use their GRAB app, might be cheaper. Anyhow, for the price paid , BCC is relative good to me. Not too fussy :)