The BCC Hotel & Residence
The BCC Hotel & Residence
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10.0
Exceptional

"Spacious and good bed."

winnie

|

April 2, 2018

Deluxe Twin - Bed The BCC Hotel & Residence
Deluxe Twin - Bed
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Lobby The BCC Hotel & Residence
Lobby
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Lobby The BCC Hotel & Residence
Lobby
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Interior view The BCC Hotel & Residence
Interior view
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See map The BCC Hotel & Residence
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Excellent
Location
8.6
See all 6 photos The BCC Hotel & Residence
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What guests are saying:
Services is good
Samsuddin from Singapore
Solo traveler
Pros Good location Con ask for late checkout during check in staff agree check out late but never fulfill their promise staff keep chasing on phone to check out to check out bf should add more spread..
Dino from Singapore
Family with young children
I love BCC. Beautiful & spacious hotel.. will keep on coming back.
Norasikin from Singapore
Couple
Very satusfied, convenient location, clean, spacious and staff are polite and helpful
Seow from Singapore
Family with young children
We had a great time...
SARAVANAN from Singapore
Group
Nice hotel. The room was spacious, very satisfied . It was clean, the bathroom was spacious. Location next to BCS mall and the foodcourt, very easy to find food. We always stay here whenever we visited Batam.
yuslinda from Singapore
Family with teens
Pro:Good location near shopping, con: cannot use grab
hock from Singapore
Family with teens
Spacious room, friendly staff. Although long waiting time for check-ins. Mall is just next door.
Murni from Singapore
Family with young children
Hotel have own taxi which expensive, cannot use grab service in the hotel.
hock from Singapore
Family with teens
Walking distance from BCS Mall. Very easy to grab things before going back. Hotel room is spacious & clean.
Liyana from Singapore
Family with young children

The BCC Hotel & Residence

Excellent location
- 920 meters from city center
Very good
From 6835 reviewsSee what guests said
7.8
/
10
Excellent room comfort and quality
8.0
Recommended by 82% of guests
Value for money7.9
Location rating8.6
Nearest airportHang Nadim Airport (BTH) - Indonesia
Distance to airport11.5 km
  • Airport transfer

  • Located in heart of Batam Island

  • Free Wi-Fi in all rooms!

  • Sauna

Room choices
8.0
Very good
Room comfort & quality
This property is in high demand!Booked 15 times since yesterday | 29 travelers are looking at this property right now
Apartment 3 Bedrooms
Apartment 3 Bedrooms
...
  • Room size: 98 m²/1055 ft²
  • City view
  • 2 single beds and 2 double ...
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Apartment 2 Bedrooms
Apartment 2 Bedrooms
...
  • Room size: 72 m²/775 ft²
  • City view
  • 2 single beds and 1 king be...
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Apartment 6 Adults
Apartment 6 Adults
...
  • Room size: 142 m²/1528 ft²
  • City view
  • 2 single beds and 1 queen b...
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Deluxe Twin
Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Suite
Suite
...
  • Room size: 78 m²/840 ft²
  • Ocean view
  • 1 king bed
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Executive Deluxe King
Executive Deluxe King
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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Premiere Suite
Premiere Suite
...
  • Room size: 62 m²/667 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Executive Deluxe Twin
Executive Deluxe Twin
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
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Premiere
Premiere
...
  • Room size: 62 m²/667 ft²
  • City view
  • 1 king bed and 1 sofa bed
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Royal Suite Room
Royal Suite Room
...
  • Room size: 152 m²/1636 ft²
  • City view
  • 1 king bed
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Have a question for The BCC Hotel & Residence?

What people love about the property

  • 9.6
    Exceptional

    "Big spacious comfortable clean & cozy rooms"

    marliana

    |

    January 16, 2018

  • 9.6
    Exceptional

    "Big,spacious comfortable cozy & clean rooms"

    marliana

    |

    January 16, 2018

  • 9.6
    Exceptional

    "Very pleasant stay"

    marliana

    |

    January 16, 2018

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More about The BCC Hotel & Residence

More about The BCC Hotel & Residence

9.2
Exceptional

"Overall staff were friendly and definitely will come back."

suliana

|

February 17, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

9.6
Exceptional

"Excellent Breakfast . Good"

KOK H.

|

February 26, 2018

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (6835)Booking.com Reviews (761)
7.8
/
10
Cleanliness7.5
Facilities7.2
Location8.6
Room comfort and quality8.0
Service7.7
Value for money7.9
Provided by verified guests of Agoda
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All guests (6835)
All room types
Showing 4957 verified guest comments
12345
8.0
Excellent
Shu from Singapore
Couple
Deluxe Twin
Stayed 1 night in December 2018
The hotel is conveniently located - mostly within walking distant .”
The counter staff was polite, courteous and friendly. It s interior is abit dim and the room which I had was old. The window panes were dirty but the room was neat. The breakfast was good with very attentive waiter and waitress. The Chef, captain and waiter always ensure that the food and drinks are quickly topped up..
Reviewed December 06, 2018
8.4
Excellent
TEO from Singapore
Group
Apartment 3 Bedrooms
Stayed 1 night in December 2018
Return customer ”
Not too bad. Returned customer this time round. But just that during the check-in and out take quite sometime and happened to know that they assigned same room to different group where they came to the counter for some feedbacks... Erm. Just be extra careful in future. Nevertheless, overall is good but probably they should put in more effort for their rooms maintainance. :)
Reviewed December 10, 2018
8.0
Excellent
Choon from Singapore
Family with young children
Apartment 2 Bedrooms
Stayed 1 night in November 2018
Very good”
Very good location with shopping mall, supermarket, massage parlours and food court just within walking distance. Breakfast varieties should be more. Have experience a couple of time whereby the room key have some sensor issue and can't open the room door.
Reviewed December 04, 2018
8.0
Excellent
Nur from Singapore
Family with young children
Apartment 3 Bedrooms
Stayed 2 nights in September 2018
it was great”
there's many little cockroaches... hope the hotel management does something about it.
Reviewed December 10, 2018
8.0
Excellent
Robert from Singapore
Group
Apartment 6 Adults
Stayed 1 night in November 2018
Great location”
The location is very good as it's just behind BCS Mall and nearby there's an food court called A2 with a variety of food. For Cleaniess wise, the bath towel is quite old. Need maintenace also for the aircon and furniture.
Reviewed November 21, 2018
8.8
Excellent
Mohamad from Singapore
Couple
Executive Deluxe King
Stayed 2 nights in November 2018
A Long awaited getaway”
Pros: - Room on the high floor with a great view of the city - Room is clean Cons: - Gym facilities need repairs or an upgrade, Some of the equipment are damaged and not safe to be use - Breakfast variety is not much different for the 2 days - Toiletries rack in the shower was damaged
Reviewed November 13, 2018
3.6
Leong from Singapore
Family with young children
Apartment 6 Adults
Stayed 2 nights in November 2017
Poorly maintained apartment”
Stayed at the 3 bedroom apartment and it was poorly maintain. The kitchen and toilets' sinks were choked and water leak on the floor. Water still leak to the floor, even after the maintenance guys has clear the choke. On the first night, all power was cut off in the apartment, and we were left without air-con and lights for an hour, while the maintenance guys try to fix the circuit breaker. My husband had to request twice from the front desk to change to another room. The maintenance guys are still figuring out the cause of the power shutdown when we left with our package luggage to the new room. I do not recommend this hotel especially when I have a one year old child and elderly people with me.
Reviewed December 10, 2018
7.6
Very good
Thean from Singapore
Family with young children
Executive Deluxe King
Stayed 2 nights in December 2018
Breakfast charge for child ”
We stayed 2 nights and generally happy with our stay. We wish though that the hotel was upfront and state in their room rates on the Agoda booking platform that the child staying with the parents would be free, but breakfast for the child will be chargeable.
Reviewed December 04, 2018
7.6
Very good
Nur from Singapore
Family with young children
Apartment 6 Adults
Stayed 1 night in December 2018
Near to BCS Mall”
Apartment was great and clean. I didn't found any cockroaches in my apartment. The only things was upset me and family is that we reach at 1400hrs and the reception told us our room was not ready and ask to come back at 1500hrs. We came back at 1515hrs and still our room is not ready. Told reception since we check in late could we check out late too? Reception replied latest 1230 after 1230 additional charges will occur. We don't bother to argue since there's a lot of family waiting for their room to be ready. About 1545 only our room ia ready.
Reviewed December 03, 2018
6.8
Good
Wahidah from Singapore
Family with young children
Apartment 2 Bedrooms
Stayed 1 night in November 2018
found baby cockroaches in the rooms”
this is my 1st time at The BCC hotel & Resindence. 2 bedroom hotel. All okay except there is baby cockroaches around the toilet, rooms & living room. As only for 1 night, me & family just have a good sleep n check out next day.
Reviewed December 03, 2018
8.4
Excellent
Nor from Singapore
Family with young children
Apartment 2 Bedrooms
Stayed 2 nights in November 2018
Upgrade the spa standard”
Given the high reputation that BCC hotel have, it will be more pleasant if BCC hotel can start to focus to increase their standard on their spa facilities.... its quite unbalanced currently having a high reputation hotel but having a below average standard spa..
Reviewed November 28, 2018
9.2
Exceptional
Yida from Singapore
Couple
Executive Deluxe King
Stayed 3 nights in November 2018
Very satisfied with our stay ”
The staff was helpful throughout our stay. Hotel was just 5 mins away from BCS mall and a coffee shop that offers an abundance of food. The room was huge and very worth the money. Overall a very good experience!
Reviewed November 28, 2018
6.0
Masni from Singapore
Family with teens
Executive Deluxe King
Stayed 3 nights in November 2018
Dissapointing stay at BCC”
This time round BCC has disappoint my family. Breakfast was bad, lift was as usual, very slow. Toilet bathing area water leaks out and the whole floor was wet. Nails popped out from the joint area carpet and the wooden floor. Probably not going to BCC for our next trip till I hear better review from others.
Reviewed November 27, 2018
8.4
Excellent
Chor from Singapore
Family with young children
Apartment 2 Bedrooms
Stayed 1 night in November 2018
Excellent”
Location is convenient. Staff are helpful. Breakfast is great. But Hotel needs touch up to the room facilities.... cracked sink, master bed room toilet should install glass door to prevent water flowing out. Found many baby cockroaches too.
Reviewed November 27, 2018
9.2
Exceptional
Joanna from Singapore
Couple
Apartment 2 Bedrooms
Stayed 2 nights in December 2018
Convinient”
Easy access to eateries as well as shopping mall. Reception staff is friendly as well
Reviewed December 05, 2018
8.8
Excellent
Michelle from Singapore
Family with young children
Apartment 2 Bedrooms
Stayed 2 nights in December 2018
Overal was good . ”
We didn’t know there is not including breakfast.
Reviewed December 10, 2018
8.4
Excellent
Arinah from Singapore
Couple
Executive Deluxe King
Stayed 4 nights in November 2018
SHADY SPA”
PROS- Clean rooms and toilet,of Big and comfy bed. Room is huge! and plenty of tv channels to choose from. Swimming pool was clean and nice, the depth was just nice to have a good swim. 5 mins walk to BCS MALL , spend a good 4 days here and i love it!! CONS -No such thing as early check in for this hotel,always full. Can't get the hotel to help call to Singapore, they should allow this and charge guests. Honestly i was expecting more from a hotel that is always full when it comes to the breakfast. The breakfast was a let down,id rather eat out seriously. Breakfast area was so small therefore on a busy weekend , its so noisy. Take note that u can do a paid upgrade as they do not have rooms. Housekeeping didnt bother to change to a new tissue holder and gave us a torn and run down one, rooms are wearing out.
Reviewed November 10, 2018
8.4
Excellent
James from Singapore
Solo traveler
Executive Deluxe King
Stayed 2 nights in October 2018
Age seems to have catch up with the hotel facility in room and outside room”
Age seems to have catch up with the hotel facility in room and outside room. Room is clean. This time the air con is cool. I am surprise, it was very hot last time. The room has large space between the TV and bed. The floor is carpet, so if u intend to sit on the floor, I suggest bring a matt. Shower pressure is ok and got hot water. The swimming pool really need some tender maintain, quite slippery/oily on the walls and floor. Breakfast is very good and all staff are friendly. The hotel say cannot use internet taxi at lobby, so cant use grab or etc. don’t wish to get into problem with the taxi (this is a neg point for me). It near to BCS mall and A2 food court (positive point for me). The lift is slow. Hotel does not allow grab-food driver to deliver food to my room, so I have to go down to lobby to collect from driver (neg point for me). Overall, I feel it is great stay. Will come back when price is right at agoda. Good hotel, recommended.
Reviewed October 29, 2018
8.4
Excellent
Hui from Singapore
Couple
Executive Deluxe King
Stayed 1 night in August 2018
Wow!”
This was not the usual hotel I stay when I am in Batam. My regular was kind of sold out. Only left with the more expensive rooms which I find not worth since it was only overnight. So decided to stay here. The hotel entrance no doubt a little out. But the hotel staff was courteous and very near to the shopping area s.
Reviewed October 07, 2018
10.0
Exceptional
Chen from Malaysia
Couple
Executive Deluxe King
Stayed 1 night in May 2018
Exceptional”
good
Reviewed December 09, 2018
12345
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