2015
Very good 8.0
Based on 18091 reviews

Recent customer comments

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Very good



based on 18091 reviews
  • Cleanliness 8.1
  • Facilities 7.8
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 7.6
  • Value for money 8.0
  • Food/Dining 7.2
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Kiam from Singapore
Families with older children
Luxury Suite Corner
Stayed 2 nights in March 2016
Big beds
Cosy room, big beds, clean room
Stay was great with big room, except breakfast was not so good, with limited choices.
Reviewed March 20, 2016
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William from Malaysia
Couples
Luxury (Main Tower)
Stayed one night in March 2016
Worth to stay
Bathroom, aircond, location
Reviewed March 20, 2016
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Jose from Sweden
Couples
Premier (North Tower)
Stayed 3 nights in March 2016
Good
Ok
Reviewed March 20, 2016
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Phuong from Vietnam
Groups
Luxury Suite Family (Triple)
Stayed 3 nights in March 2016
Acceptable hotel
Good location, room is spacious but need to renovate, and bathroom is not clean
Reviewed March 20, 2016
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Tan from Malaysia
Families with young children
Luxury (Main Tower)
Stayed 2 nights in March 2016
Good location
Location, breakfast, helpful staff
Location is near to big C, opposite hotel have a famous chicken rice shop which is very nice. Next to the hotel is a shopping mall that have many massage shop on the 1st and 2nd floor which the price is cheap. The only disadvantage of the hotel itself is the wifi connection and the water heater
Reviewed March 20, 2016
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BEE from Singapore
Families with older children
Family Premier
Stayed 3 nights in March 2016
Lights faulty
Location nearby those popular shopping centre. There's one thing while waiting at North Tower 11 floor, no air conditioning.
Overall okay as the room was very big. One of the spots light couldn't be switch and the room was very bright. Bath tub was also faulty as water cannot be drained out
Reviewed March 20, 2016
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David from United Kingdom
Couples
Luxury (Main Tower)
Stayed 3 nights in February 2016
Decent enough but annoying
Room quite good as is the price
Decent enough room but took an age to check in and cant check out until they check the minibar. How poor is that for a five star hotel. Location isnt that good and there are better 5 star hotels if you look around
Reviewed March 20, 2016
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LEE from Malaysia
Families with young children
Family Premier
Stayed 2 nights in March 2016
Centric location, B'fast varieties, spacious room
Centric location, B'fast varieties, spacious room
Centric location, B'fast varieties, spacious room
Reviewed March 19, 2016
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LIM from Singapore
Families with older children
Luxury (Main Tower)
Stayed 4 nights in March 2016
Stay
Location
Hotel ok but with room for improvement.
Reviewed March 19, 2016
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LIM from Singapore
Families with older children
Luxury (Main Tower)
Stayed 4 nights in March 2016
Review
Location, Service and Food
The hotel was located near the Pratunam mall. Check-in is fast, disappointed when told that connecting room was not available. Was given a room left and right with a room in between. Hence, everyday got to walk from 1 end to another. Have requested this upfront, not sure is because of the room type we booked? but I actually booked the same room type. Housekeeping was fine but the air con in my room cannot be adjustment it keep jumping back to 19 degree thru out the 4 days stay. Based on the Bangkok weather and we used to travel in winter, this is still ok with us. Breakfast was the same for the 4 days with little change but no complaint as it was included in our room booking. To pay a little bit more, must book the Main Tower block as it is much more convenient. Will come back to this hotel, hopefully can get a connection room next round. Overall, the room is clean except the counter staff can put on some smile it will be perfect !!
Reviewed March 19, 2016
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