2015
Very good 8.0
Based on 18055 reviews

Recent customer comments

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Very good



based on 18055 reviews
  • Cleanliness 8.1
  • Facilities 7.8
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 7.6
  • Value for money 8.0
  • Food/Dining 7.2
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Pamela from United States
Solo travelers
Luxury (Main Tower)
Stayed 3 nights in February 2016
Cool but no ice
-Location -Views -staff response time
Reviewed February 24, 2016

Nabillahuda from Singapore
Couples
Luxury (Main Tower)
Stayed 6 nights in February 2016
Maybe my last.
The staffs are still a disappointment. They are nice when we're in front of them but whenever I call from the room, they give that cant be bothered attitude. The was a time my call went unanswered for like almost five times. Housekeeping didnt top up the shampoo & soaps daily. Didnt clean the room eveb after I requested for it. Maybe I'll try another hotel next time.
Reviewed February 24, 2016

Pg from Brunei Darussalam
Groups
Premier (North Tower)
Stayed 4 nights in February 2016
Ok
Location, food...
It was ok. The standard of the hotel was not of a 5-Star hotel. Come back one night and house keeping or someone in the hotel left our door wide open. Rooms were run down however it was ok. Stay was pleasant and the food was tasty. Won't be coming back to this hotel though.
Reviewed February 24, 2016

Hui from Singapore
Families with older children
Premier (North Tower)
Stayed 3 nights in February 2016
Excellent stay , will booked again when I back in bkk
Friendly staff and excellent service provide by the hotel staffs.
Reviewed February 24, 2016

kwong from Malaysia
Business travelers
Luxury (Main Tower)
Stayed 4 nights in February 2016
good....
u cant pick anything from this hotel, good service, good location, nice room....
Reviewed February 24, 2016

Jasmine from Singapore
Couples
Luxury (Main Tower)
Stayed 2 nights in February 2016
Good
Great location, great facilities, delicious breakfast. Clean
Reviewed February 24, 2016

Rodrigo from Chile
Families with older children
Premier (North Tower)
Stayed one night in February 2016
Excelent
Godo location
Reviewed February 23, 2016

Sai from Malaysia
Couples
Premier (North Tower)
Stayed one night in February 2016
Just OK
Great view
Was pleased to be upgraded to main tower, my experience was OK..but noticed several customers being treated rudely at the reception; perhaps language barrier..the trains are quite a distance walk, several major malls are within several minutes walk from this hotel.
Reviewed February 23, 2016

Khalid from Oman
Couples
Premier (North Tower)
Stayed one night in February 2016
A perfect Hotel for Honeymooners
We recommend it for those who are looking a real honeymoon
Reviewed February 23, 2016

Michelle from Singapore
Couples
Luxury (Main Tower)
Stayed 3 nights in February 2016
Location
Very accessible to nearby shopping malls.
Reviewed February 23, 2016


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