2015
Very good 8.0
Based on 18119 reviews

Verified traveler reviews

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Very good



based on 18119 reviews
  • Cleanliness 8.1
  • Facilities 7.8
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 7.6
  • Value for money 8.0
  • Food/Dining 7.2
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Aye from Myanmar
Business traveler
Premier (North Tower)
Stayed 3 nights in January 2016
Very Bad
Accessible to shopping malls,
Awlful
Reviewed February 15, 2016

Jaslyn from Singapore
Couple
Luxury (Main Tower)
Stayed 3 nights in February 2016
Unsatisfactory stay
Pillows too soft. No gradient in shower room, results in water ponding. Water pressure too low. Wifi very weak. 6/10
Reviewed February 15, 2016

Shuxin from Singapore
Family with older children
Luxury (Main Tower)
Stayed 4 nights in February 2016
Great location that is minutes walk away from shopping mall and good food
Strategically located near to shopping mall such as Platinum, Central World, and right under Palladium Night Market. Food is avaliable almost 24/7 with the chicken rice stall just opposite the hotel. Cleanliness and room facilities is 6.5/10 as there are some stains on the chair, room make up was not done properly with plastic bag being left behind from previous guest and the toilet was always in a flooding mode. Staff can be more professional in handling their guest, as they identified every Chinese guest as citizen of China or Hong Kong. I spoke to one of the guest service lady in English and she replied me in Cantonese. We can roughly understand abit but was kinda of struggling to understand her. We kept replying her in English, but she still continues to speak in Cantonese.
Reviewed February 14, 2016

Jasmine from Singapore
Family with older children
Luxury Suite Corner
Stayed 3 nights in January 2016
Reasonable price and spacious room
Spacious Room for a Corner Suite
Reasonable price. Hotel is 5mins taxi ride from the Airport Link Ratchaprarop Station. Walking distance to Platinum Mall. Corner suite room has 2 double beds to sleep 4 adults and spacious walking space to put luggages. However, cons would be poor room maintenance such as some floor tiles in the bathing section has cracked, so you may cut your feet if you are not careful. Room looks older than the pictures shown at hotel website.
Reviewed February 13, 2016

Hung from United States
Couple
Luxury (Main Tower)
Stayed 2 nights in January 2016
Good time with good service
This hotel look like a castle with beautiful people! I had a good right there ! Thank you
Reviewed February 12, 2016

Kah from Malaysia
Family with young children
Luxury Suite Corner
Stayed 3 nights in May 2015
great location
Good Location, staff friendly, value for money
Reviewed February 12, 2016

chan from Singapore
Couple
Premier (North Tower)
Stayed 4 nights in February 2016
4 stars hotel
Service was good, bed, view
Everything was good, but just the north building is a bit old. And walking to bts is kind of far. Swimming pool also kind of dirty.
Reviewed February 12, 2016

Lim from Singapore
Couple
Luxury (Main Tower)
Stayed 2 nights in November 2015
Okay Stay
Location, Affordability, Near Night Markets
Location is good. However it is crowded and noisy.
Reviewed February 11, 2016

Chow from Malaysia
Family with young children
Luxury (Main Tower)
Stayed 1 night in February 2016
good
Nice and convenient hotel
Reviewed February 11, 2016

HWA from South Korea
Business traveler
Premier (North Tower)
Stayed 1 night in February 2016
Overall Very Good
The overall quality is high, and the price is also reasonable enough. We enjoyed staying there.
Reviewed February 11, 2016


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