Very good 8.0
Based on 18042 reviews

Verified traveler reviews

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Very good

based on 18042 reviews
  • Cleanliness 8.1
  • Facilities 7.8
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 7.6
  • Value for money 8.0
  • Food/Dining 7.2
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Norman from Philippines
Premier (North Tower)
Stayed 2 nights in November 2015
5 star hotel w/c is worth your money
staff, internet, room
The staff are so nice. Everyone is willing to help when we needed something.The internet is also very fast.
Reviewed December 07, 2015

GOH from Singapore
Family with older children
Executive Luxury Suite
Stayed one night in December 2015
Comfortable but location not ideal
Clean, good breakfast spread, night market outside hotel
The room is spacious and clean as I stayed in Executive suit. Maybe it is also why it is quiet. Check in took a longer time as they have to photocopied every occupants passports. The breakfast spread is good. There is a small night market right outside the hotel. A good 15min walk to BTS & 5min walk to Pratunam shopping area. Dec weather is cool so the walk is fine but in other months, it will be tiring with all the shopping bags. The lifts is always crowded though there are 6 lifts. This hotel is popular with China tourists.
Reviewed December 07, 2015

Tan from Malaysia
Luxury (Main Tower)
Stayed one night in November 2015
Good room and good location
Location and room comfort
The location is unbeatable, connected to another shopping mall, near to Platinum mall, platinum market and Big C. The rooms are spacious, very comfortable and well cleaned everyday. The hotel has good spread of choice for their breakfast buffet. However the front desk customer service is not very friendly - we have requested for all 3 rooms on the same floor, but were asked to check with the front desk for updates on daily basis on if there is room available for us to move (we got 2 rooms on same floor, another on 10 floor up for our 4 nights stay). A small note at the room door to inform us on the availability will be appreciated.
Reviewed December 07, 2015

LIM from Singapore
Family with young children
Premier (North Tower)
Stayed 3 nights in December 2014
location, room, swimming pool
Reviewed December 07, 2015

LIM from Singapore
Family with young children
Family Premier
Stayed 3 nights in December 2015
Value for money
spacious room, friendly staff, location
Value for money, room is spacious and the room attendant is attendative and responsive. Good.
Reviewed December 07, 2015

Christian from Austria
Solo traveler
Luxury (Main Tower)
Stayed 2 nights in September 2015
Nice and very good price
Clean, comfort and location
Reviewed December 06, 2015

lim from Malaysia
Family with young children
Premier (North Tower)
Stayed 3 nights in November 2015
Working holiday
Near shopping, near nice foods and good message area.
Reviewed December 06, 2015

Phang from Malaysia
Family with older children
Family Premier
Stayed 3 nights in December 2015
Good location
Good location, clean, staff
Breakfast everyday almost same. The room temperature of air conditioning unable to adjust ,very cold at the night.
Reviewed December 06, 2015

Kenny from Singapore
Premier (North Tower)
Stayed 3 nights in November 2015
Location, Cleanines & nice lobby
We have stayed for 4 days 3 nights. We were been told that we have to indicate that we want king size before the room was allocated to us. In the end, we were given 2 single beds. It was quite disappointing. Overall, the room was tidy and clean. The location was good as there were shopping and food around the hotel.
Reviewed December 06, 2015

CheeKong from Singapore
Premier (North Tower)
Stayed 3 nights in May 2015
Good Location
Good Location, near major shopping centers
Stay was quite pleasant, except for the long distance to get from lobby to the room.
Reviewed December 06, 2015


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