2015
Very good 8.0
Based on 18091 reviews

Recent customer comments

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Very good



based on 18091 reviews
  • Cleanliness 8.1
  • Facilities 7.8
  • Location 8.6
  • Room comfort and quality 8.2
  • Service 7.6
  • Value for money 8.0
  • Food and dining 7.2
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Thu from Vietnam
Families with young children
Family Premier
Stayed 3 nights in October 2015
Disappointed with the service
I stayed in North Tower and it took a long time and distance to walk from main tower. In my room, there's no slippers, and the air condition dripped water in the floor. Very disappointed with the service here
Reviewed October 19, 2015

Irene from Singapore
Families with older children
Family Premier
Stayed 4 nights in October 2015
Value For Money Stay
Good room condition, Good location and Friendly staff
Great. Hotel within walking distance to food and shopping area. Room is cozy and clean and quiet.
Reviewed October 19, 2015

Charmaine from Hong Kong
Families with older children
Luxury (Main Tower)
Stayed 3 nights in October 2015
Nice exprenice
Food tast good, clean bed room, nearly center
Feel comfortable
Reviewed October 19, 2015

Linda from Singapore
Families with young children
Luxury Suite Corner
Stayed 4 nights in October 2015
Repeated Stay..
Location, 2 queen size beds, comfy room..
2nd stay in this place.. Brought my 2 toddlers for this trip.. the luxury corner room is perfect for both kids to play ard.. only complaint is that the furniture are not children friendly and my kids got knock and cuts at all sharp edges... Other than that, the staff especially the bell boys are super friendly... will book again..
Reviewed October 18, 2015

Tze from Singapore
Groups
Premier (North Tower)
Stayed 4 nights in October 2015
Comfortable stay
location, value for money, service
The hotel is located very near the major shopping malls. Staff were very friendly and helpful. Bed is comfortable and facilities are good. However, the carpet and bathroom floor were not very clean and bedroom slippers were not provided. Hotel breakfast was mediocre.
Reviewed October 18, 2015

Manoj from India
Couples
Luxury (Main Tower)
Stayed one night in October 2015
We found ill behaviour at the Reception.
Inside Ambience, Rooms and value for money
The ill behaviour at the reception can't be tolerated at such class of Hotels. So, can not consider the same as 5 Star.
Reviewed October 18, 2015

Anna from United States
Families with older children
Luxury (Main Tower)
Stayed one night in October 2015
Family stay
Excellent service. Beautiful view from 30rd floor. Great shower. Inviting pool.
Great stay.
Reviewed October 18, 2015

Chun from Singapore
Couples
Premier (North Tower)
Stayed 4 nights in October 2015
It's undeniably a hotel near to shopping belt.
Near to shopping malls. Street food/stalls just outside hotel . These stalls were reasonably priced.
It was basic accommodation with good sense of security all round. The a/c was often too cold . There is no life music but it has its good side - peaceful. The PRC Chinese were smoking in the no smoking floor which ought to be intervened by the hotel management. The tailor was below average & pants was over priced for the skill; thankful I only had I pair tailored.
Reviewed October 18, 2015

Waing from Myanmar
Couples
Luxury (Main Tower)
Stayed 2 nights in October 2015
Great loaction
Breakfast, location
Situated at great location. Access to many shopping area with walking distance. Rooms are ok. However, when checking in you have to carry your luggage to the room as there is no bellmen. Breakfast is nice with many varieties. The hotel security system is not so good as everyone can take the lift to guest room without the key card. Feel like not too safe to stay even in the hotel room. Overall it's value for money.
Reviewed October 18, 2015

NG from Singapore
Groups
Family Premier
Stayed 3 nights in October 2015
Friendly and good location
Good location
Good
Reviewed October 18, 2015


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