2015
Very good 8.0
Based on 18042 reviews

Verified traveler reviews

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Very good



based on 18042 reviews
  • Cleanliness 8.1
  • Facilities 7.8
  • Location 8.6
  • Room comfort and quality 8.2
  • Service 7.6
  • Value for money 8.0
  • Food and dining 7.2
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Alson from Singapore
Couples
Luxury (Main Tower)
Stayed 2 nights in July 2016
NICE HOTEL
the hotel is huge and comfortable
Reviewed July 14, 2016

WEN from Malaysia
Solo travelers
Luxury (Main Tower)
Stayed 3 nights in July 2016
Overall of Locations & facilities and cleanliness so far is no problems and good. Close to shopping
I need to The Berkeley Hotel Pratunam of Receptions staff arrange all check-in matters will need to improved the speedy. When check-in time on 3PM As I awaiting at Lobby very long hours when take the Room Keys.
Reviewed July 14, 2016

TANG from Malaysia
Families with young children
Luxury Suite Family (Triple)
Stayed 4 nights in July 2016
Not so good for the room
bad toilet door lock & water lock the swimming pool water very very dirty .. the food is excellent.
Reviewed July 13, 2016

Lay from Malaysia
Families with older children
Luxury Suite Corner
Stayed 4 nights in July 2016
Good
Good locations for shopping, food and very big room.
Reviewed July 13, 2016

Benny from Indonesia
Families with older children
Premier (North Tower)
Stayed one night in July 2016
Just ok
Nothing special
Reviewed July 13, 2016

Anastasia from Indonesia
Families with older children
Luxury (Main Tower)
Stayed 3 nights in June 2016
Good location
easy to get food, many shopping places around
Reviewed July 13, 2016

ILJAS from Indonesia
Families with older children
Premier (North Tower)
Stayed one night in July 2016
👍
Good 👍
Reviewed July 13, 2016

Linda from Indonesia
Families with young children
Luxury (Main Tower)
Stayed 4 nights in July 2016
Good Location
Great location, night market outside hotel selling fashion accessories.
Reviewed July 13, 2016

Tommy from Indonesia
Families with young children
Premier (North Tower)
Stayed 2 nights in July 2016
good
Good room, need improved for breakfast menu..
Reviewed July 13, 2016

Sheow from Malaysia
Groups
Family Premier
Stayed 3 nights in July 2016
Hotel Reservation Service is disappointing
This is a trip with a group of girl friends which we have planned for nearly a year. We have emailed to the hotel to arrange the room to be on the same floor, close to each other so we can plan something among ourselves during the trip. I have sent email with this special request and attached my hotel voucher to avoid disappointment. I have received the hotel reservation team respond by email and noted my request too. End up, upon arrival at the hotel, we were arranged in different tower! not even the same floor. They just keep telling us they have no more rooms available. We were so disappointed and we have to cancel and rearrange some of our activities/plan. Things doesn't work out even we have sent email earlier to request that. I think this gonna be the last for myself and a group of us stay in this hotel.
Reviewed July 13, 2016


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